The Palo Alto Inn

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Palo Alto Inn

Terrace/patio
Bathroom sink
Deluxe Room, 1 King Bed, Bathtub (Non Smoking 1 King Room)
In-room business centre
Front of property

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Parking included
    Parking included
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
  • Business services
    Business services

Explore the area

Map
4238 El Camino Real, Palo Alto, CA, 94306
  • San Antonio Shopping Center
    18 min walk
  • Palo Alto VA Hospital
    6 min drive
  • Stanford University
    6 min drive
  • Palo Alto, CA (PAO-Santa Clara County)
    16 min drive

Room options

Deluxe Room, 1 King Bed, Bathtub (Non Smoking 1 King Room)

  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Bathtub (Non Smoking 2 Queen Room- Bathtub)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed, Accessible (Non Smoking 1 Queen Room)

  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 Queen Bed (Non Smoking 1 Queen Room- Accessible)

  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

The Palo Alto Inn

Motel with free parking, in the vicinity of Stanford University
Along with a snack bar/deli, this smoke-free motel has coffee/tea in a common area and a business center. Free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, concierge services, and express check-out. Change of towels is available on request.
The Palo Alto Inn offers 23 accommodations with safes and complimentary bottled water. Beds feature premium bedding. Premium satellite television is provided. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and printers, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at The Palo Alto Inn. During your stay, you'll be within walking distance of San Antonio Shopping Center. Enjoy features like free WiFi in public areas and free self parking, plus a snack bar/deli.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self parking
  • Amenities include a front-desk safe, a business center, and a meeting room
  • Guests have great things to say about the location and the clean accommodations
  • 6 minutes by car from Stanford University and 7 minutes from Googleplex
There's a snack bar/deli on site. WiFi is free in public spaces. A business center and a meeting room are available. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly The Palo Alto Inn. Self parking is free.

This Palo Alto motel is smoke free.

Room service is available.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site

Food and drink

  • Room service available
  • Coffee/tea in a common area

Family friendly

  • Microwave
  • Fridge
  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business centre
  • A meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 42-inch TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Microwave
  • Fridge

More

  • Desk
  • Electrical adapters/chargers
  • Free local calls
  • Iron/ironing board
  • Laundry detergent
  • Phone
  • Printer
  • Restaurant dining guide
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between noon and 2:00 PM

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
The front desk is open daily from 9:00 AM - midnight
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between noon and 2:00 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
The front desk at this property is open daily from 9:00 AM - midnight.
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

The Palo Alto Inn Motel
Days Inn Stanford
Days Inn Stanford Motel
Days Inn Stanford Motel Palo Alto Area
Days Inn Palo Alto Stanford Area Motel
Days Inn Stanford Area Motel
Days Inn Stanford Area
Days Palo Alto Stanford Area
Days Stanford Area
The Palo Alto Inn Palo Alto
The Palo Alto Inn Motel Palo Alto

The Palo Alto Inn Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 436 out of 742 reviews" "
Rating 8 - Good. 194 out of 742 reviews" "
Rating 6 - Okay. 53 out of 742 reviews" "
Rating 4 - Poor. 29 out of 742 reviews" "
Rating 2 - Terrible. 30 out of 742 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful place🌴💕
Stayed 1 night in Aug 2024

10/10 Excellent

Xia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk person is very friendly. Parking is free. We stayed for one night and enjoyed it.
Stayed 1 night in Aug 2024

10/10 Excellent

Chloe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is super friendly and helpful !
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We recommend!
Very clean, updated, and with special touches to improve aesthetics and comfort. Very kind staff and easy check-in and out. Room is on the smaller side, but was not lacking for anything.
Stayed 1 night in Aug 2024

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcoming and comfortable
Very welcoming and enjoyable stay. The free water was a nice touch. I will definitely stay here again when in Palo Alto.
Stayed 1 night in Aug 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Would definitely go back. Friendly, clean and comfortable.
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were extremely helpful
Stayed 4 nights in Jul 2024

6/10 Okay

Melanie

Travelled with family
Stayed 1 night in Jul 2024

10/10 Excellent

Sathyanarayan

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly front desk
Stayed 2 nights in Jul 2024

6/10 Okay

Chris

Pretty basic a bit steep for what you get
Stayed 1 night in Jul 2024

8/10 Good

Masao

Business traveller
Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

10/10 Excellent

Deepak, South San Francisco

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and cozy place to stay and staff are very friendly
Stayed 1 night in Jul 2024

6/10 Okay

Judith

Liked: Cleanliness, room comfort
Cute but needs some IT attention
The Palo Alto inn is charming and convenient. We were disappointed that the alarm was set at 5:53 am and because of the way it was hooked up, we could not disconnect it. The TV only played one station. If these "IT" things were fixed, it would have been a wonderful stay. There was no one at the office when we left (early of course!) to explain the issues so I do so here.
Stayed 1 night in Jul 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Ruslan, Moscow

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed there a couple of times, really enjoyed it. Even though the property is a bit old, you can tell it is very well maintained and cleaned. The staff is friendly and professional.
Stayed 1 night in Jul 2024

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel in great Los Altos location.
What a gem this hotel is!! My brother and I stayed in side by side rooms for two nights while celebrating the 4th of July with family and friends. The staff was so friendly and helpful with everything. My room was wonderfully updated with wireless charger bedside. Quiet. Comfortable. Amenities excellent! Definitely would highly recommend. Great location to our favorite restaurants too!!
Stayed 2 nights in Jul 2024

10/10 Excellent

Wally

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent condition!
Stayed 2 nights in Jul 2024

10/10 Excellent

Maria

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanes and Ouiet
Stayed 1 night in Jun 2024

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our stay!
This is the second time we have stayed at this little gem. Front desk staff could not be more welcoming. Always very friendly and professional. The rooms are perfect for an easy overnight stay with easy access to restaurants, shopping, and the airport.
Stayed 1 night in Jun 2024

10/10 Excellent

laura

Stayed 1 night in Jun 2024

8/10 Good

SUSAN, Arroyo Grande

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the property and all of the amenities in the room. Our one issue was with traffic noise. We were at the front of the property, so I guess that contributed to the problem.
Stayed 1 night in Jun 2024

6/10 Okay

lisa

Business traveller
Disliked: Cleanliness, staff & service
Customer service
I emailed through the Hotels.com app to let them know I would be flying in late. I received a kind acknowledgement. Unfortunately when I looked at my phone when I landed, I had several emails and voicemails notifying my that they tried my credit card and it declined so therefore they could give away my room. Mark was rude and condescending when I tried to remind him that I would be there shortly and according to the app, I would Pay at Property. Additionally when I asked him to rerun the card, he was annoyed. But a funny thing happened - my card went through just fine. No apology. Nothing. The property is cute. the bathroom smelled of mildew. The location is good. The clocks in the room were all different times. Old coffee maker. Just beware of the poor customer service from him.
Stayed 1 night in Jun 2024

8/10 Good

Anna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms close to LPCH
Clean quiet place to stay. We had appointments at Children’s hospital and this was about a 10 minute drive. Price was good for the area. Plenty of towels and pillows but beds were a little too hard for me.
Stayed 2 nights in Jun 2024

10/10 Excellent

Greg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and bright
Stayed 2 nights in Jun 2024