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Grand Hyatt San Francisco

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Grand Hyatt San Francisco

Restaurant
Exterior
Exterior
Exterior
Interior detail

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • Parking available
  • Pet-friendly
  • Breakfast available
  • Laundry

Explore the area

Map
345 Stockton St, San Francisco, CA, 94108
  • Union Square
    ‪1 min walk‬
  • Westin St Francis Hotel Glass Elevators
    ‪3 min walk‬
  • Palace Hotel
    ‪7 min walk‬
  • San Francisco, CA (JCC-China Basin Heliport)
    ‪15 min drive‬

Room options

View all photos for Club Room, 1 King Bed

Bar (on property)

Club Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds

Bar (on property)

Club Room, 2 Double Beds

8.0 out of 10
Very good
(4 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Double Beds

8.6 out of 10
Excellent
(64 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, City View

Premium bedding, pillow-top beds, in-room safe, desk

Executive Suite, City View

  • 55 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

Premium bedding, pillow-top beds, in-room safe, desk

Executive Suite

10.0 out of 10
Exceptional
(1 review)
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible, Bathtub

7.2 out of 10
Good
(10 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Bay View

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds, Bay View

9.0 out of 10
Wonderful
(8 reviews)
  • 29 sq m
  • Bay view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible (Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Shower)

9.8 out of 10
Exceptional
(6 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (Union Square View)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds (Union Square View)

8.8 out of 10
Excellent
(10 reviews)
  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Union Square View)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Union Square View)

9.2 out of 10
Wonderful
(15 reviews)
  • 29 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Bay View

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Bay View

9.6 out of 10
Exceptional
(15 reviews)
  • 29 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite

Premium bedding, pillow-top beds, in-room safe, desk

Luxury Suite

  • 74 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(107 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for VIP Suite

VIP Suite

VIP Suite

10.0 out of 10
Exceptional
(1 review)
  • 88 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(37 reviews)
  • 29 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds, City View

9.0 out of 10
Wonderful
(15 reviews)
  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

The Westin St. Francis San Francisco on Union Square

Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (2832)
The price is €229
for 1 room
includes taxes & fees
1 Feb - 2 Feb
The Westin St. Francis San Francisco on Union Square

About this property

Grand Hyatt San Francisco

Eco-certified San Francisco hotel in Union Square with a 24-hour fitness center
Along with a restaurant, this hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and valet parking. Housekeeping is available on request.
Grand Hyatt San Francisco offers 668 accommodations with iPod docking stations and safes. Pillowtop beds feature premium bedding. 55-inch Smart televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This San Francisco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of Grand Hyatt San Francisco 's great location. During your stay, you're just a quick walk from Union Square. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • 12 minutes by foot from Moscone Convention Center and a 2-minute drive from Oracle Park
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A 24-hour business center, 25 meeting rooms, and limo/town car service are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 30000 square feet (2787 square meters) and includes conference space. A 24-hour fitness center, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Grand Hyatt San Francisco . Parking is available for a fee.

For a fee, guests can enjoy buffet breakfast daily.
OneUp Restaurant - Onsite buffet restaurant.
OneUP Lounge - Onsite bar. Open daily.
Coffee Cart - Onsite coffee shop. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered valet parking on site (USD 90.06 per night; includes in/out privileges)
  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily: USD 36 for adults and USD 18 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • OneUp Restaurant
  • OneUP Lounge
  • Coffee Cart

Things to do

  • 24-hour fitness centre
  • Art gallery

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Microwave (on request)
  • Fridge

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (30000 square feet)
  • Meeting rooms - 25

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Lift door width (centimetres): 91
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 91
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in reception
  • No plastic coffee stirrers
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-inch smart TV
  • TV channels
  • iPod dock
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Local maps
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay, plus a deposit of USD 100 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 40.68 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 36 for adults and USD 18 for children
  • Covered valet parking fee: USD 90.06 per night (in/out privileges)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • In-room microwave fee: USD 25 per day
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Grand Hyatt San Francisco Union Square
Hyatt Hotel San Francisco Grand Square Union
Grand Hyatt San Francisco Union Square Hotel

Grand Hyatt San Francisco Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 617 out of 1004 reviews" "
Rating 8 - Good. 219 out of 1004 reviews" "
Rating 6 - Okay. 79 out of 1004 reviews" "
Rating 4 - Poor. 46 out of 1004 reviews" "
Rating 2 - Terrible. 43 out of 1004 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Vance

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful about our stay, however don’t forget to let your guest know how to put the blackout curtain down because we found out on the day before we left.
Stayed 6 nights in Oct 2024

2/10 Terrible

koushyar

Stayed 3 nights in Oct 2024

2/10 Terrible

Luis

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Our stay was not great. Protest outside from hotel staff every night and morning we were there loud banging that could be heard from the 18th floor. There was also a smell maybe from the carpet. Staff was very friendly
Stayed 2 nights in Oct 2024

2/10 Terrible

donglin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not nice
Stayed 5 nights in Oct 2024

10/10 Excellent

Julian

Stayed 3 nights in Sep 2024

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

ADITYA

Travelled with family and small children
Liked: Cleanliness, staff & service
na
Stayed 4 nights in Sep 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service, room comfort
Just ok
Great location overall, but was not aware of the protest. Should at least been notify, no communication whatsoever. It took forever for the water to warm up in the shower.
Stayed 4 nights in Sep 2024

8/10 Good

Bruce

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Would have given an even higher rating but due to the labour strike out front, the hotel was short staffed and the management team struggled to keep up. To be fair, management worked extra hard to cover the bases. I’m sure once they’ve resolved their labour issues, they’ll be back to full 5 stars. Regardless, I recommend this hotel and will return.
Stayed 6 nights in Sep 2024

10/10 Excellent

AK

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok for a quick stay. Room was clean
Stayed 2 nights in Sep 2024

10/10 Excellent

Dave

Liked: Cleanliness
Stayed 1 night in Jun 2024

6/10 Okay

Bianca

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Brian

Stayed 3 nights in Sep 2024

10/10 Excellent

Sidney

Stayed 1 night in Sep 2024

10/10 Excellent

Laurence

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
😀
Stayed 1 night in Aug 2024

6/10 Okay

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great except the people picketing at 2:30am in the morning.
Stayed 3 nights in Sep 2024

10/10 Excellent

Hovanes

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Kas

Stayed 2 nights in Aug 2024

10/10 Excellent

Olesya, Citrus Heights

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Patricia, Durango

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very open, lots of beautiful artwork, beautifully laid out, wonderful, caring staff—immediately available for any needs. The rooms are spacious and modern—the bathrooms are what you’d want in your home. Beautiful views and the beds are super comfortable.
Stayed 3 nights in Sep 2024

10/10 Excellent

Alexandre

Stayed 2 nights in Aug 2024

10/10 Excellent

Jeanette

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel Stay!
Great room, very clean! And the beds are extremely comfortable! Very nice employees throughout my stay!
Stayed 2 nights in Sep 2024