Hotel Riu Plaza Fisherman's Wharf

4.0 star property
VIP Access

Choose dates to view prices

Photo gallery for Hotel Riu Plaza Fisherman's Wharf

Lobby sitting area
Outdoor pool, a heated pool, pool umbrellas, pool loungers
Reception
Terrace/patio
Deluxe Room, 2 Queen Beds

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available

Explore the area

Map
2500 Mason St, San Francisco, CA, 94133
  • Pier 39
    ‪5 min walk‬
  • Ghirardelli Square
    ‪9 min walk‬
  • Lombard Street
    ‪12 min walk‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪33 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Deluxe Room (Hotwire ROH)

  • 29 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Room, 2 Queen Beds

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

Superior Room, 1 King Bed

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds (Superior)

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Suite

  • 54 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Hotel Riu Plaza Fisherman's Wharf

Eco-certified hotel with free breakfast and a 24-hour fitness center
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a bar/lounge, coffee/tea in a common area, and a business center. Housekeeping is available on request.
Hotel Riu Plaza Fisherman's Wharf offers 531 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 50-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This San Francisco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the free breakfast at Hotel Riu Plaza Fisherman's Wharf. During your stay, you're just a quick walk from Pier 39. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance, and a porter
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the spaciousness, cleanliness, and comfy beds
  • Within a 10-minute walk of Pier 39 and Aquarium of the Bay
Hotel Riu Plaza Fisherman's Wharf offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A business center and meeting rooms are available. A terrace, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Hotel Riu Plaza Fisherman's Wharf. Parking is available for a fee.

This San Francisco hotel is smoke free.

Guests are served free buffet breakfast daily from 7:00 AM to 10:30 AM.
Northpoint Restaurant - Onsite bar. Guests can enjoy drinks at the bar.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 60.42 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Northpoint Restaurant

Things to do

  • 24-hour gym
  • Heated pool
  • Outdoor pool

Family friendly

  • Free cot
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Firepit
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 9 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Doorbell and phone notification
  • Handrails in stairways (84 centimetre high)
  • Lever door handles
  • Lift (106 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (85 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per night
  • Resort fee: USD 41.2 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Fitness center access
  • In-room coffee
  • In-room safe
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 60.42 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fisherman's Wharf Sheraton
Sheraton Fisherman's Wharf
Sheraton Hotel Fisherman's Wharf
San Francisco Sheraton
Sheraton Fishermans Wharf
Sheraton San Francisco
Sheraton Fisherman's Wharf Hotel
Sheraton Fisherman's Wharf
Riu Plaza Fisherman's Wharf
Sheraton Fisherman's Wharf Hotel
Hotel Riu Plaza Fisherman's Wharf Hotel
Hotel Riu Plaza Fisherman's Wharf San Francisco
Hotel Riu Plaza Fisherman's Wharf Hotel San Francisco

Hotel Riu Plaza Fisherman's Wharf Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 4456 out of 7245 reviews
Rating 8 - Good. 1752 out of 7245 reviews
Rating 6 - Okay. 602 out of 7245 reviews
Rating 4 - Poor. 226 out of 7245 reviews
Rating 2 - Terrible. 209 out of 7245 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Maura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast buffet was great, plentiful and serving staff were very efficient
Stayed 4 nights in Dec 2024

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

john

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really comfortable hotel in a quiet area. Nice lobby to hang out in and bar, good breakfast buffet. Downsides are the gym is way too small and inadequate for a hotel this size. And they don’t give you water in the rooms. But comfortable and quiet in a touristy area.
Stayed 4 nights in Dec 2024

10/10 Excellent

Vianney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property and close to everything
Stayed 1 night in Dec 2024

10/10 Excellent

Benny Joe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast every morning was absolutely AMAZING!! Snack bar in the hotel lobby! Amazing friendly staff, Perfect walking distance from anywhere in Fisherman’s Ward. Definitely will be back
Stayed 3 nights in Dec 2024

6/10 Okay

Patrick

Food and location were good the bathroom was super small and the ac/heater had a leak that made the carpet soaked. They apologized but didn’t do much to reduce bill or comp resort fees. The suggestions would have been an inconvenience to my stay.
Stayed 2 nights in Dec 2024

4/10 Poor

Huma

Stayed 4 nights in Dec 2024

10/10 Excellent

Raghabendra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Iris, Covington

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service walking distance to the pier Very satisfying
Stayed 1 night in Dec 2024

10/10 Excellent

Dawne

Stayed 4 nights in Dec 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

4/10 Poor

Philip

Travelled with family and small children
Disliked: Staff & service
It's a touristy spot, so that comes with certain downsides. However, on top of that, I've experienced a number of issues: - they charged us a sizable extra occupancy fee for a 5 year old; the kid wasn't in the booking, but the check-in person was very adamant about him being added. This is, in part, reasonable, since they have "free breakfast", except... - the free breakfast line was insanely long, enough so that I refused to wait in it, and they were very strict about how many people were in the reservation, which the check-in person hasn't actually updated for me, so while they charged the extra for the kid, one of us technically still didn't have free breakfast; you also had to have everybody in the reservation check in for the breakfast at the same time, otherwise only the first batch could get in. This is all likely in a legal gray area (they are charging for a service they know to not have adequate facilities for). - a manager at check-out ended up waiving the extra charge after I pointed out the issues, but not without some nonsense ("all hotels charge occupancy per person" - not true, many charge for the room with only fire-code limits) and various attempts at offending me ("you don't seem to understand that 3 people were allowed for breakfast" - no, their system was telling the breakfast people that only 2 people were allowed). - there is little soundproofing compared to other hotels in the same prince range. Anyway, do yourself a favor and stay somewhere else.
Stayed 2 nights in Dec 2024

8/10 Good

Annie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central
Stayed 2 nights in Dec 2024

10/10 Excellent

Ellen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Family Trip
Always a great trip the day After Christmas with our family.
Stayed 1 night in Dec 2024

10/10 Excellent

Meghal

Stayed 3 nights in Nov 2024

8/10 Good

Nat

Liked: Cleanliness, staff & service
Nice place. Clean and close to many hiking trails
Stayed 2 nights in Dec 2024

8/10 Good

Vincent

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Darshan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

George

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
What a wonderful stay. Location was phenomenal. We came as a family and loved the convenience of so many things within walking distance. The rooms are nice, breakfast excellent, customer service excellent and I have to mention that they have a small convenience shop that sells food that is a bargain. Helped so much with my little ones.
Stayed 3 nights in Dec 2024

10/10 Excellent

Jerome, Minneapolis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good . Big breakfast buffet
Stayed 2 nights in Dec 2024

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

MARY, FRESNO

Stayed 1 night in Dec 2024

10/10 Excellent

susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and efficient staff. Hotel premises and rooms are spotless and well kept. Will stay here again in the future.
Stayed 4 nights in Dec 2024

6/10 Okay

Fatima Maria

Travelled with group
Liked: Cleanliness
Not good
Staff members are somewhat rude, and definitely, not helpful
Stayed 4 nights in Dec 2024

10/10 Excellent

Summer

Stayed 1 night in Sep 2024