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Crowne Plaza Cabana, Palo Alto by IHG

3.5 star property

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Photo gallery for Crowne Plaza Cabana, Palo Alto by IHG

Outdoor pool, open 7:00 AM to 10:00 PM, pool cabanas (surcharge)
Exterior
Exterior
Exterior
Interior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping
  • Parking available
  • Hot tub

Explore the area

Map
4290 El Camino Real, Palo Alto, CA, 94306
  • Palo Alto VA Hospital
    ‪6 min drive‬
  • Stanford University
    ‪6 min drive‬
  • Stanford University Medical Center
    ‪10 min drive‬
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪26 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Communications, Mobil, Roll-In Shower)

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Standard Room, 1 King Bed, Mobility Accessible (Communications, Mobil, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Standard Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Standard Room

  • 30 sq m
  • Sleeps 2
  • 1 Twin Bed OR 1 Queen Bed

View all photos for Premium Room

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Premium Room

  • 49 sq m
  • Sleeps 2
  • 1 Twin Bed OR 1 Queen Bed

View all photos for Room, 1 King Bed (Beattles)

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Room, 1 King Bed (Beattles)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Communications, Mobility, Access Tub)

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Standard Room, 1 King Bed, Mobility Accessible (Communications, Mobility, Access Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Communications, Mobil, Roll-In Shower)

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Standard Room, 2 Queen Beds, Mobility Accessible (Communications, Mobil, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Junior Suite, 1 King Bed

  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Jetted Tub (Jetted Tub)

Suite, 1 King Bed, Jetted Tub (Jetted Tub)

Suite, 1 King Bed, Jetted Tub (Jetted Tub)

  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Pool View, Poolside (Cabana Poolside View)

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Premium Room, 2 Queen Beds, Pool View, Poolside (Cabana Poolside View)

  • 56 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Pool View, Poolside (Cabana Poolside View)

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Premium Room, 1 King Bed, Pool View, Poolside (Cabana Poolside View)

  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Standard Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (High Floor)

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Premium Room, 1 King Bed (High Floor)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Presidential Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

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Exterior

Creekside Inn

  • Pool
  • Breakfast included
  • Free WiFi
  • Air conditioning
4.5 out of 5, Wonderful, (1427)
The price is €157
for 1 room
includes taxes & fees
8 May - 9 May
Creekside Inn

About this property

Crowne Plaza Cabana, Palo Alto by IHG

Hotel in Palo Alto with a 24-hour fitness center and a sauna
This hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Crowne Plaza Cabana, Palo Alto by IHG offers 195 accommodations with iPod docking stations and coffee/tea makers. Beds feature down comforters. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

This Palo Alto hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Crowne Plaza Cabana, Palo Alto by IHG. During your stay, you'll be within walking distance of San Antonio Shopping Center. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi (speed: 25+ Mbps)
  • Drinking and dining options include a restaurant, a poolside bar, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking and RV/bus/truck parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • Onsite recreation includes a 24-hour gym and a sauna
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 6 minutes by car from Stanford University and 14 minutes from Levi's Stadium
  • Dogs welcome for a fee
As a guest of Crowne Plaza Cabana, Palo Alto by IHG, you'll find an outdoor pool, a hot tub, a sauna, and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center, 15 meeting rooms, and coworking spaces. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Crowne Plaza Cabana, Palo Alto by IHG. Parking is available for a fee.

Smoking is allowed in designated areas at this 3.5-star Palo Alto hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:00 AM.
4290 Bistro Bar - This bistro serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 20 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 23.95 to 32 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 4290 Bistro Bar

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Fenced pool
  • Free cot
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 15 meeting rooms
  • 24-hour business centre
  • Computer station
  • Coworking space

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Fan
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay, plus a deposit of USD 50 per stay
  • Only dogs are allowed
  • Weight limit: 60 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 23.95 to 32 per person
  • Uncovered self parking fee: USD 20.00 per day (in/out privileges)
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cabana Crowne Plaza
Cabana Crowne Plaza Palo Alto
Cabana Palo Alto
Crowne Plaza Cabana
Crowne Plaza Cabana Hotel
Crowne Plaza Cabana Hotel Palo Alto
Crowne Plaza Cabana Palo Alto
Crowne Plaza Palo Alto Cabana
Palo Alto Cabana
Palo Alto Crowne Plaza Cabana
Crowne Plaza Cabana Palo Alto Hotel

Crowne Plaza Cabana, Palo Alto by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 529 out of 1001 reviews
Rating 8 - Good. 272 out of 1001 reviews
Rating 6 - Okay. 93 out of 1001 reviews
Rating 4 - Poor. 72 out of 1001 reviews
Rating 2 - Terrible. 35 out of 1001 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy bed, good shower, clean room, nice on-site restaurant/bar, if I had a complaint it w/b the pillows — too squishy … otherwise a nice place to stay at a reasonable rate
Stayed 2 nights in Jan 2025

2/10 Terrible

Nimish

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The infrastructure is crumbling. Heater wasn't working in our room. The doors and handles are super tight. Would advise everyone to explore other hotels in this area rather than stay at this hotel.
Stayed 1 night in Jan 2025

10/10 Excellent

Marcos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is excrement and they’re always willing to accommodate us with Stanford hospital rates. We’re extremely happy we found this hotel.
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Dennis

Travelled with family, Travelled with family and small children, Business traveller
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Needs renovation property dated and need of repair.
Stayed 3 nights in Jan 2025

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are always helpful and friendly.
Stayed 2 nights in Dec 2024

6/10 Okay

Tobyn

Business traveller
Outdated old hotel
Stayed 2 nights in Nov 2024

10/10 Excellent

Marawan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Marnia

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Bennett

Stayed 2 nights in Nov 2024

10/10 Excellent

Niky

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our 2nd time staying here. Amazing customer service. They really go above and beyond at this hotel. Room & bathroom are very nice and clean. 5 stars to all staff from checking-in to our bartender. Very polite and efficient! Food was amazing too. Very tasteful. Thank you for another amazing experience!
Stayed 1 night in Jan 2025

8/10 Good

veronica

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Stephanie

Travelled with family
Stayed 2 nights in Dec 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay I do recommend it
Stayed 1 night in Dec 2024

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Eren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Christine was fantastic and welcomed us as we checked in. She was friendly and very knowledgeable about the hotel. We signed up for the rewards program and was blessed with complimentary goodie bags.
Stayed 1 night in Dec 2024

8/10 Good

Jonathan

Travelled with family, Travelled with family and small children
The putting green needs improvement along with driving range. Dog park fence needs attention and area cleaned of tree debris. Only one elevator was working on a holiday week. Overall had a decent stay.
Stayed 2 nights in Dec 2024

10/10 Excellent

mara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Eddie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Single night stay

Was a nice stay for a single night. I would recommend it the price is reasonable.
Stayed 1 night in Dec 2024

6/10 Okay

Chris

Stayed 1 night in Dec 2024

10/10 Excellent

Ruoying

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel to stay for business trips.
Stayed 2 nights in Nov 2024

10/10 Excellent

Dot

Liked: Cleanliness, staff & service, property conditions & facilities
reasonable price and convenient to where I had to be.
Stayed 1 night in Dec 2024

10/10 Excellent

Kenneth

Stayed 1 night in Dec 2024