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NH Madrid Atocha

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for NH Madrid Atocha

Minibar, in-room safe, desk, blackout curtains
Superior Room
Lobby
Exterior
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pet-friendly
  • Breakfast available
  • Room service
  • Laundry
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Paseo de la Infanta Isabel 9, Madrid, Madrid, 28014
  • Paseo del Prado
    3 min walk
  • Museo Nacional Centro de Arte Reina Sofía
    5 min walk
  • Prado Museum
    10 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    17 min drive

Room options

View all photos for Basic Single Room

Basic Single Room

Basic Single Room

  • 9 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Room

Superior Room

Superior Room

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room

Minibar, in-room safe, desk, blackout curtains

Standard Room

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

About this property

NH Madrid Atocha

Hotel with a 24-hour business center, near Gran Via
Along with a restaurant, this smoke-free hotel has a 24-hour business center and conference space. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. Housekeeping is available on request.
NH Madrid Atocha offers 68 air-conditioned accommodations with minibars and safes. A pillow menu is available. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at NH Madrid Atocha. During your stay, you're just a quick walk from Paseo del Prado. Features include free WiFi in public areas, plus a restaurant and a 24-hour business center.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Within a 15-minute walk of Prado Museum and El Retiro Park
  • Cats and dogs welcome for a fee
There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 312 square feet (29 square meters) and includes conference space. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly NH Madrid Atocha.

This 3-star Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10:30 AM.
NH Madrid Atocha has a restaurant serving light fare only.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Off-site parking available (EUR 35 per day)

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10:30 AM: EUR 13-32 per person
  • 1 restaurant
  • Room service available

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (312 square feet)
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • 100% renewable energy
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow menu

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV

Food and drink

  • Coffee/tea filters (reusable)
  • Minibar

More

  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 55 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 13 to 32 per person
  • Nearby parking fee: EUR 35 per day
  • Pet fee: EUR 25 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Front desk staff will greet guests on arrival.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Nh Sur
Nh Sur Hotel
Nh Sur Hotel Madrid
Nh Sur Madrid
Hotel NH Madrid Atocha
NH Madrid Atocha Hotel
NH Madrid Atocha Madrid
NH Madrid Atocha Hotel Madrid

NH Madrid Atocha Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 422 out of 904 reviews" "
Rating 8 - Good. 343 out of 904 reviews" "
Rating 6 - Okay. 81 out of 904 reviews" "
Rating 4 - Poor. 34 out of 904 reviews" "
Rating 2 - Terrible. 24 out of 904 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was nice, but much smaller that anticipated.
Stayed 3 nights in Sep 2024

10/10 Excellent

Maricely

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Tam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Eduartina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everyone really helpful
Stayed 1 night in Aug 2024

2/10 Terrible

Christine

Disliked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Giancarlo R

Liked: Property conditions & facilities, room comfort
Little gem in Madrid
It’s a pretty basic hotel , but it’s very nice , modern , Camila at the front desk, was the most helpful and nice , also the lady from house keeping, Binni, so very nice too, I would stay there again , location is perfect , very close to el retiro and atocha station
Stayed 4 nights in Aug 2024

8/10 Good

Isabel

Liked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Maria

Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Single beds touching each other
Stayed 2 nights in Aug 2024

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal en recepción y cafetería en el desayuno es encantador. Muy contentas con el trato recibido, la ayuda y la flexibilidad.
Stayed 2 nights in Aug 2024

8/10 Good

Christiane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only reason why I would give a 4 stars is because the room was much smaller than the pictures shown online. Otherwise, everything was great.
Stayed 3 nights in Jul 2024

10/10 Excellent

Nooman

Liked: Cleanliness, staff & service, property conditions & facilities
Great place!
Stayed 2 nights in Jun 2024

10/10 Excellent

Frederic

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel, clean and located near the train station.
Stayed 1 night in Jun 2024

10/10 Excellent

Lorraine

Stayed 1 night in Jun 2024

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities
Great location specially if are taking a train to another city, as the atocha station is right there.
Stayed 1 night in Jun 2024

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for one night
Great location . City hotel , functional . Good breakfast . Opposite train station . Aircon not very effective
Stayed 1 night in Jun 2024

6/10 Okay

Stephanie

Travelled with partner
Liked: Cleanliness, property conditions & facilities
It is a convenient property to the station. I did not like the extra charge for early check in and having a room on 2nd floor facing the noise of direct traffic. Staff could do upcharge and have me higher up away from the traffic at least.
Stayed 1 night in Jun 2024

10/10 Excellent

Evelyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Melia Barajas
Hotel cerca de aeropuerto, con bus para ir. Al rededor hay restaurantes, supermercados y lindas calles. Desayuno buffet, excelente. Muy bueno.
Stayed 1 night in May 2024

10/10 Excellent

Susan

Liked: Property conditions & facilities
Closeness to train station
Stayed 1 night in May 2024

2/10 Terrible

allen

Stay at Nh. National instead
Uncooperative staff
Stayed 1 night in May 2024

2/10 Terrible

carlos

Stayed 1 night in May 2024

10/10 Excellent

Sarah

Stayed 1 night in May 2024

6/10 Okay

Patricia

Travelled with partner
Liked: Staff & service
Nice and convenient hotel but a bit overpriced. Secure, clean, conveniently located and nice breakfast. Beds are not very comfortable though and there was not air conditioning adjustment available.
Stayed 1 night in Apr 2024

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024