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Melia Castilla

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Melia Castilla

Executive lounge
Bar (on property)
Front of property
View from room
Seasonal outdoor pool, open 11:00 AM to 8:00 PM, pool loungers

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • Gym
    Gym
  • Room service
    Room service
  • Breakfast available
    Breakfast available

Explore the area

Map
Calle del Poeta Joan Maragall, 43, Madrid, Madrid, 28020
  • Paseo de la Castellana
    1 min walk
  • Plaza de Castilla
    7 min walk
  • Cuzco Square
    8 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    16 min drive

Room options

View all photos for Premium Room

Down duvets, minibar, in-room safe, desk

Premium Room

  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Room (The Level Lounge Access)

Down duvets, minibar, in-room safe, desk

Deluxe Room (The Level Lounge Access)

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Supreme Room

Supreme Room

Supreme Room

  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Premium Room (The Level Lounge Acces)

View from room

Premium Room (The Level Lounge Acces)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Triple Room

Down duvets, minibar, in-room safe, desk

Premium Triple Room

  • 37 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room | View from room

Deluxe Room

  • 26 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Room

Down duvets, minibar, in-room safe, desk

Classic Room

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Melia Room, Room, Connecting Rooms

Room amenity

Melia Room, Room, Connecting Rooms

  • 52 sq m
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Family Communicated The Level (2Ad+2Ch)

Down duvets, minibar, in-room safe, desk

Family Communicated The Level (2Ad+2Ch)

  • 74 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite (Castilla Suite The Level)

Suite (Castilla Suite The Level)

Suite (Castilla Suite The Level)

  • 75 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Communicated The Level (2Ad+1Ch)

Down duvets, minibar, in-room safe, desk

Family Communicated The Level (2Ad+1Ch)

  • 74 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite (The Level Lounge Acces)

Junior Suite (The Level Lounge Acces)

Junior Suite (The Level Lounge Acces)

  • 52 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Grand Suite (The Level Lounge Access)

Grand Suite (The Level Lounge Access) | View from room

Grand Suite (The Level Lounge Access)

  • 63 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room (2Ad+1Ch)

Room amenity

Family Room (2Ad+1Ch)

  • 37 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

View all photos for Family Room, Connecting Rooms (2+2)

Room amenity

Family Room, Connecting Rooms (2+2)

  • 52 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for The Level, Premium Triple Room

View from room

The Level, Premium Triple Room

  • 37 sq m
  • Sleeps 3
  • 1 Double Bed and 2 Twin Beds

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About this property

Melia Castilla

Luxury Madrid hotel in Tetuán with 3 restaurants
Along with 3 restaurants, this hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Additionally, 2 coffee shops/cafes, a snack bar/deli, and a conference center are onsite.
Melia Castilla offers 909 accommodations with minibars and laptop-compatible safes. Beds feature down comforters. A pillow menu is available. 32-inch plasma televisions come with premium satellite channels and pay movies. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Children under 18 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the fitness facility or spa tub.

Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy.
Our customers tell us they can't get enough of the helpful staff at Melia Castilla. During your stay, you're just a quick walk from Plaza de Castilla. Enjoy features like free WiFi in public areas, plus 3 restaurants and 2 coffee shops/cafes.
  • Free WiFi
  • Enjoy Spanish cuisine while dining at L'Albufera
  • Full breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a 24-hour gym
  • Within a 15-minute walk of Plaza de Castilla and Santiago Bernabéu Stadium
  • Local-area shuttle service available for a fee
Melia Castilla offers its guests a 24-hour fitness center and a seasonal outdoor pool. There are 3 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. Spa services, a terrace, and multilingual staff are also featured at the luxury Melia Castilla. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Madrid hotel.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
L'Albufera - This restaurant specializes in Spanish cuisine and serves lunch and dinner. A children's menu is available. Reservations are required.
Distrito 798 - This restaurant serves lunch and dinner. Reservations are required. Open daily.
Lobby Café - This café specializes in international cuisine and serves breakfast and light fare. Reservations are required. Open daily.
El Pelícano - This poolside restaurant specializes in international cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
24-hour room service is available.

Languages

Arabic, Chinese (Mandarin), English, French, German, Italian, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 27 per day)
  • Limited on-site parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Local area shuttle (surcharge)

Food and drink

  • Full breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: EUR 27 per person
  • 3 restaurants and 2 coffee shops
  • 1 bar
  • 24-hour room service

Restaurants on site

  • L'Albufera
  • Distrito 798
  • Lobby Café
  • El Pelícano

Things to do

  • 24-hour fitness centre
  • Seasonal outdoor pool
  • Shopping
  • Spa services

Family friendly

  • Babysitting (surcharge)
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool sunloungers
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - hot stone

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Biodegradable drinking straws
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Pillow menu

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch plasma TV
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products used
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For more details, please contact the property using the information on the booking confirmation
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 1 to June 15:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 35.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately EUR 27 per person
  • Self parking fee: EUR 27 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open June 17 and close September 01.
  • Pool access available from 11:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Meliá Castilla
Meliá Castilla Hotel
Melia Castilla Hotel Madrid
Meliá Castilla Hotel Madrid
Meliá Castilla Madrid
Melia Hotel Castilla
Meliá Castilla
Melia Castilla Hotel
Melia Castilla Madrid
Melia Castilla Hotel Madrid

Melia Castilla Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 545 out of 892 reviews" "
Rating 8 - Good. 265 out of 892 reviews" "
Rating 6 - Okay. 49 out of 892 reviews" "
Rating 4 - Poor. 18 out of 892 reviews" "
Rating 2 - Terrible. 15 out of 892 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Shahla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nothing, it’s far away from restaurants and shopping.
Stayed 1 night in Aug 2024

10/10 Excellent

MARIA YERA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Cathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Top
Stayed 2 nights in Aug 2024

10/10 Excellent

Jaime

Stayed 6 nights in Aug 2024

2/10 Terrible

Diego F

Stayed 1 night in Jul 2024

4/10 Poor

Diego F

Travelled with family
Disliked: Room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Yorleidys

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 2 nights in Jul 2024

6/10 Okay

Diego

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Susan, Coral Gables

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traveled with my family including 6 and 9 year old grandsons. When asked favorite part of their trip both responded with their pool experience and the two lifeguards who played and got them towels every time they came out of pool. Kids will be kids! After very difficult three days dealing with stolen passports, the kindness of these lifeguards made our trip,
Stayed 3 nights in Jul 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Ircania

Travelled with group
Stayed 3 nights in Jun 2024

10/10 Excellent

sheila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 3 nights in May 2024

10/10 Excellent

Margaret

Stayed 4 nights in May 2024

6/10 Okay

Alexis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

8/10 Good

Alicia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Stay
Wonderful close hotel to the Soccer stadium. Stayed to be within walking distance for Taylor Swift.
Stayed 2 nights in May 2024

8/10 Good

Ajay

Liked: Cleanliness
Stayed 1 night in May 2024

10/10 Excellent

Sergio, Road Town

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just stayed there overnight due to an issue with our flight but even though we had a good experience!
Stayed 1 night in Apr 2024

10/10 Excellent

Fawzia

Stayed 5 nights in Apr 2024

10/10 Excellent

Manny, Los Angeles

Stayed 3 nights in Apr 2024

8/10 Good

Clare

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a quiet area which is what we wanted for a family holiday. The room was spacious and had good facilities. The buffet breakfast had a great choice for picky eaters! What I will say is check the pool opening times for the year, we didn’t and arrived to a closed pool, dealing with child mental breakdowns at this info was not fun. We paid extra for this hotel due to having what looked like a great pool, we just couldn’t get in it!! I was also expecting some kind of child entertaining area, I didn’t see anything, maybe I missed this? We did have to travel everywhere on the metro which is what we were prepared to do, but if you don’t want to do this I would recommend a hotel closer to which ever attractions you want to visit. There are a great selection of restaurants close to the hotel which we sampled. We also ate in the hotel restaurant one evening, the food was good, but again possibly not set up for children.
Stayed 4 nights in Apr 2024

10/10 Excellent

Dorel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

Franz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff members and hotel amenities.
Stayed 2 nights in Mar 2024

10/10 Excellent

DAVID E

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and comfort
Great service, rooms were superb and clean.
Stayed 1 night in Mar 2024

10/10 Excellent

Carolynne

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Loved that the Level was always available for my family to grab snacks throughout the day. The front desk is amazing and always say ‘yes’ if you need something. Spirit of hospitality is strong at the hotel!!! I was in Madrid for a large conference and worked with 20 hotels as I managed the room block. By far, the team at Melia was the easiest to work with and rolled with the changes throughout the event. Highly recommend if you want a stay where you feel like a VIP 24-7. Thank you Melia team!!!!!
Stayed 4 nights in Feb 2024