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4.0 out of 5

"Short stay but found hotel Staff hospitable, a nice large room and overall very good money for money including a sumptuous breakfast. Utilised the Caf ... " More

By a verified traveller on Sun 20 Nov 2016

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Family Quadruple Room

Bed Count room.options.bedSize.TwinXLBed.Singular Maximum Occupancy 4 Max

Standard Double Room Single Use

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Standard Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Triple Room

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Superior Double or Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Triple Room

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Hotel Porcel Torre Garden. During your stay, you'll be close to El Retiro Park. Enjoy features like free WiFi in public areas, plus a gym and a bar.

  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 8 minutes by car from Gran Via and 8 minutes from IFEMA
  • Local-area shuttle service available for a fee

Hotel Porcel Torre Garden ratings based on 19 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Hotel Porcel Torre Garden

Everyone (1) Couples (13) Family (2) Friends (2) Other (1)
4 out of 5

Pleasant Hotel just on outskirts of central Madrid

Pros: Large room, clean hotel, very near tube station and shopping complex and overall good value for money.
Cons: On this particular experience not a great deal!
Location: 10-15 minutes by tube to Central Madrid - It took us 20 minutes by taxi from Madrid airport. Very residential by Hotel however Tube 5 minutes away.
Short stay but found hotel Staff hospitable, a nice large room and overall very good money for money including a sumptuous breakfast. Utilised the Cafe within the Hotel complex a number of times and found the Staff attentive and helpful.

Posted by , from Brighton on 20 Nov 2016

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4 out of 5

Near station

Hotel was about 20 minutes to the centre of Madrid on the metro. The station was only 100m away from the hotel so good location. Hotel in a quite area. Breakfast suited us, typical continental selection plus hot food (bacon, sausage). Big supermarket nearby ideal for drinks & food. Not many places to eat nearby so suggest you eat in town.

Posted by on 11 Sep 2013

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3 out of 5
Sehr alt. Muss unbedingt renoviert werden. Das Frühstück war ok.

Posted by on 20 Jan 2020

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Comment from Hotel Management

12 Mar 2020 by Front Desk

We appreciate your feedback!

4 out of 5

Syysloma Madridissa

Hotelli oli posittivinen yllätys. Sijainti 300m metroasemalta ja 500m kauppakeskuksesta, metrolla keskustaan n. 12min. Hotellin baarissa matkan parhaat sangriat! Ammupala hyvää tasoa, ihan riittävät vaihtoehdot. Huone oli iso ja siisti. Miinuksina liikenteen melu aamuisin, kun iso valtatie menee vierestä. Lisäksi olisin kaivannut enemmän esitteitä alueen nähtävyyksistä yms.

Posted by on 13 Mar 2016

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5 out of 5

Hyvä hotelli

Hyvä hotelli ja siistit huoneet. Ehkä hieman kaukana keskustasta, mutta hotellin lähellä olevalta metroasemalta pääsee keskustaan 15-20 minuutissa.

Posted by on 9 Mar 2016

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4 out of 5

Goed hotel voor stedentrip

Gunstig gelegen hotel,mijne kamer. Personeel servicegericht. Zou weer gebruik maken van dit hotel.

Posted by on 21 Jan 2016

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4 out of 5

Schoon en groot!

De kamer was echt groot en prima schoon! Iedere dag heb ik nieuwe baddoek gehad en mijn bed was opruimen. Na het seizoen werkt airco niet maar de buitentemperatuur is nog steeds relatief hoog (25-27 graden).

Posted by on 4 Oct 2015

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3 out of 5

joli hôtel

Bon hôtel bien situé... Bon petit déjeuner chambres très confortable et grande salle de bain au top... Je recommande cet hôtel pour votre prochain voyage à Madrid... Personnel accueillant et serviable

Posted by on 22 Jun 2015

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5 out of 5

Prima hotel

Ik zit al veel vaker in dit hotel en het blijft een aanrader. De kamer waar ik deze keer in zat was prima, alleen kan wel een opknapbeurtje gebruiken. Alle andere keren was het zo goed dat ik zeker hier weer heen ga. 100 meter van Metro, met rechtstreekse verbinding naar Vodafone Sol (hartje centrum Madrid).

Posted by on 21 Apr 2015

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2 out of 5

Citytrip

+ Mooie, ruime kamer op negende verdieping met uitzicht over de stad. Metrostation op 100 meter. - 's Nachts veel te warm en was nog maar april. De ramen openzetten was geen optie omwille van veel te veel straatlawaai . Dus slecht geslapen !

Posted by on 18 Apr 2015

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Property Features

Along with a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and a meeting room. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 969 square feet (90 square metres) and includes conference space. A fitness centre, a terrace, and multilingual staff are also featured at the business-friendly Hotel Porcel Torre Garden. An area shuttle within 100 metres is available for a fee. For a fee, parking is available. This 3-star Madrid hotel is smoke free.

  • 1 building
  • 90 guestrooms or units
  • 10 levels
  • 969 sq ft of conference space
  • 90 sq. m of conference space
  • Built in 1996
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Free parking nearby

Transport

  • Train station: Vicalvaro Station (4.8 km / 3 mi)
  • Metro station: Alsacia Station (0.3 km / 0.2 mi)
  • Property shuttles: Area shuttle within 100 metres available for a surcharge
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Porcel Torre Garden offers 90 accommodations with a safe and a hairdryer. LED televisions come with digital channels. Bathrooms include a combined bath/shower unit, bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • LED television
  • Digital channels
  • Combined shower/bath
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Climate control
  • Ensuite bathroom
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 7:30 AM to 11:00 AM.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

  • Contactless check-out is not available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Security system
  • Mobile key entry is not available
  • Debit cards not accepted
  • Staffed front desk
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Cashless transactions are available
  • Smoke detector
  • Cash deposit required

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 11 for adults and from EUR 7 for children
  • Covered self-parking fee: EUR 11 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Silken Garden
  • Silken Garden Torre
  • Silken Torre
  • Silken Torre Garden
  • Silken Torre Garden Hotel
  • Silken Torre Garden Hotel Madrid
  • Silken Torre Garden Madrid
  • Torre Garden
  • Torre Garden Silken
  • Torre Silken Garden
  • Hotel Silken Torre Garden Madrid
  • Hotel Silken Torre Garden
  • Porcel Torre Garden Madrid
  • Hotel Porcel Torre Garden Hotel
  • Hotel Porcel Torre Garden Madrid
  • Hotel Porcel Torre Garden Hotel Madrid

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
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