Hotel Mercader

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Mercader

Interior entrance
Bar (on property)
Lobby lounge
Lobby lounge
Breakfast and dinner served

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Parking included
  • Breakfast available
  • 24/7 front desk
  • Air conditioning
  • Housekeeping

Explore the area

Map
Calle Eje 2-7A, Poligono Alimentario Mercamadrid,18, Madrid, Madrid, 28053
  • Hospital 12 de Octubre
    7 min drive
  • The Magic Box
    7 min drive
  • Museo Nacional Centro de Arte Reina Sofía
    10 min drive
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    15 min drive

Room options

Single Room

  • 12 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

Standard Double Room

  • 12 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed OR 2 Twin Beds

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About this property

Hotel Mercader

Suburban Madrid hotel in Villa de Vallecas with free parking
A restaurant, a bar/lounge, and a snack bar/deli are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference center, a coffee shop/cafe, and coffee/tea in a common area.
Hotel Mercader offers 124 accommodations with minibars (stocked with some free items) and safes. Televisions come with satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Our customers tell us they can't get enough of the helpful staff at Hotel Mercader. During your stay, you'll be close to The Magic Box. You'll find features like free WiFi in public areas and free self parking, plus a restaurant. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • 7 minutes by car from The Magic Box and 10 minutes from El Retiro Park
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 775 square feet (72 square meters) and includes a conference center. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Mercader. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Madrid hotel.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
Hotel Mercader has a restaurant serving breakfast and dinner.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Free off-site parking within 16 ft

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: EUR 8-10 for adults and EUR 8-10 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in a common area

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference centre (775 square feet of space)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bidet
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Free bottled water
  • Free minibar (some items)

More

  • Desk
  • Free local calls
  • Free newspapers
  • Phone
  • Safe
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 8 to 10 for adults, and EUR 8 to 10 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours during certain times of the year.

Property is also known as

H2 Mercader
H2 Mercader Hotel
H2 Mercader Hotel Madrid
H2 Mercader Madrid
Hotel Mercader Madrid
Hotel Mercader
Mercader Madrid
Hotel Mercader Hotel
Hotel Mercader Madrid
Hotel Mercader Hotel Madrid

Hotel Mercader Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 211 out of 589 reviews" "
Rating 8 - Good. 260 out of 589 reviews" "
Rating 6 - Okay. 79 out of 589 reviews" "
Rating 4 - Poor. 24 out of 589 reviews" "
Rating 2 - Terrible. 15 out of 589 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Martin Aske

Stayed 2 nights in Jul 2024

8/10 Good

Tracy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good price but didn’t realise it was in the middle of food factories. Had to get taxis everywhere cost over €100.
Stayed 2 nights in Jul 2024

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I felt as in my own house
Walking through Mercamadrid
I did arrive !!
Stayed 1 night in Jul 2024

2/10 Terrible

Malak

Stayed 1 night in Jun 2024

8/10 Good

paul

Liked: Cleanliness, property conditions & facilities, room comfort
Its OK- but so far from the city centre
Hotel is in a strange location - nowhere near the city centre, no metro station within walking distance [+5km]. The service in the hotel is OK, the room didnt have 2 towels so went to reception on our way out- they couldnt actually put the towel in the room so we had to collect them when we got back at 0200. Breakfast was OK- although no eggs. Room is good and its usually good value [due to its location] but there is free parking.
Stayed 1 night in Jun 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
Hotel is in pristine quality. Very clean, very safe and secure. My room was massive and modern. Staff was very friendly and helpful. However, the hotel is very out-of-the-way from Madrid and unless you have a vehicle, you will be taking long transportation routes to get to Madrid. There also isn’t much around in terms of dining, shopping or cafes. Having said that, it’s the perfect spot for an overnight because of the quick taxi to and from the airport (less than 20 minutes) The positives outweigh the location negative. I was satisfied with my stay.
Stayed 1 night in Jun 2024

8/10 Good

lorena

Business traveller
Liked: Staff & service
Quiet, good location, a good option.
Stayed 1 night in May 2024

6/10 Okay

Dinh, San Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was in an industrial area without anything around. 2 Uber drivers I used could not locate the property.
Stayed 1 night in May 2024

8/10 Good

mario

Liked: Cleanliness, staff & service, property conditions & facilities
Great for a day stop. The price was pretty good considering I went close to High Season. I you go without a car or a Taxi, You cannot walk (too far away from closest city corner). 2 Bus lines only (1.5 euros per person per ride and you can pay with coins). I know there is a card, however I was told by Metro staff, that the Metro Card is not good for buses) Bus 30 (runs Sundays also) and 132 (Does not run on Sundays). Bus stop was not clear enough and Hotel was 2 blocks away but signage and location was hidden by other buildings. No signage whatsoever in MercaMadrid (the place is huge and is the Central food Market for wholesale distribution in Madrid). I had to ask a security person who told me how close I was to the Hotel (1 and half block). I did arrive at 730 pm, the place was deserted (I saw only 3 people in the street the security person in a car and 2 workers waiting for a bus and no clue where the Hotel was). I learned 132 line did not run on Saturday, but 30 did run. The hotel was comfy, clean and glad to have a hot shower and good sleep and the detailed info on 30 and 132 buses. Would be great that info to be uploaded in their website, or emailed when giving you directions right after you make the reservation.
Stayed 1 night in May 2024

6/10 Okay

Hanjoo, Seoul

Travelled with family
Liked: Staff & service
Was cold and I could not control the temperature.
Stayed 1 night in Apr 2024

6/10 Okay

Claire

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Thought the reception could have given clearer instructions on where to get public transport. The hotel is situated off a main highway in an industrial estate with lots of Lorrie’s. We arrived on Sunday and were told that there was no where to get food as everything was closed.
Stayed 2 nights in Apr 2024

10/10 Excellent

Jong Soo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Arda, Istanbul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

moussa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2024

10/10 Excellent

Joseph Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Alexia Joyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solo Experience
It was amazing because bed was so big, my room was clean and the food was good. The people were nice to however it was so noisy especially in the morning when the staff were cleaning.
Stayed 2 nights in Jan 2024

6/10 Okay

Michael

Liked: Staff & service
Disliked: Amenities
Stayed 2 nights in Dec 2023

8/10 Good

Lin, Aurora

Stayed 1 night in Nov 2023

8/10 Good

Sandeep

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself is excellent very clean very spacious rooms has a convenient restaurant inside. Excellent service. The location of the property is below average. It is located inside an industrial area with lots of trucks standing outside on the main street. Public transportation is not nearby. No metro close by, although if you have a car or are using Taxi or Uber then it’s not a problem. Uber costs around €16 to the airport and 20 to the main train station.
Stayed 1 night in Oct 2023

6/10 Okay

DALJINDER SINGH

Business traveller
Disliked: Cleanliness
Not a 4 star for sure.
Stayed 3 nights in Sep 2023

2/10 Terrible

Dan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is not a four star hotel by property condition and facilities, or service. Feels like a two star hotel with a four star price tag…No basic amenities like free bottled water, tea pot, or tissue in the room, cleanliness is bad, I got bug bites all over. Property is old and you can hear people’s movements clearly who are next door or right above you. Furnitures not only show wear but also of low quality. Dining option super limited being in the middle of a large industrial warehouse hub. Some of the staff are rude. Definitely going on my block-out list, suggest you stay away too!
Stayed 1 night in Sep 2023

10/10 Excellent

Iryna

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and kind staff, clean room
Stayed 2 nights in Jul 2023

10/10 Excellent

CHUI MEI

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is excellent to it's price and facilities. Have fridge, bath tub. Bed is comfortable, room is clean and spacious. Only the location is an issue, if you are visitors, this hotel location is not your choice.
Stayed 4 nights in Jun 2023

8/10 Good

darryl

Business traveller
Liked: Cleanliness, staff & service, room comfort
GREAT VALUE FOR MONEY ,,GOOD FOR THE PRICE WHEN ON BUSSNESS
Stayed 1 night in Jun 2023

8/10 Good

Yuk Him

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quite far from downtown but it's ok if you've a car. Room are quite large. Just a place to stay and sleep.