Hotel front desk staff are very nice and professional. They are helpful, friendly and always provide their goods service. Very friendly. I have several nights at here and stayed in two different rooms. Hotel rooms are lack of maintenance. Wash basin and shower tank are clogged, electric sockets broke, cupboard under sink is broke. Carpet in corridors are broke in some parts too. Lights in public area are weak, almost like no lights. I think overall hotel lack of good management in facilities. Not really agree it is 4 stars hotel. Good things are spacious rooms, beds are comfortable, towels are clean. There are supermarkets and some restaurants are nearby within walking distance, about 7 mins walk.