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Hotel ILUNION Suites Madrid

4.0 star property

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel ILUNION Suites Madrid

Lobby sitting area
Down duvets, in-room safe, desk, blackout curtains
Bar (on property)
Down duvets, in-room safe, desk, blackout curtains
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • Housekeeping
  • Room service
  • 24/7 front desk
  • Laundry

Explore the area

Map
Lopez de Hoyos, 143, Madrid, Madrid, 28002
  • Arturo Soria Plaza Shopping Center
    ‪3 min drive‬
  • Paseo de la Castellana
    ‪3 min drive‬
  • Santiago Bernabéu Stadium
    ‪3 min drive‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪11 min drive‬

Room options

View all photos for Family Room

Down duvets, in-room safe, desk, blackout curtains

Family Room

  • 45 sq m
  • Sleeps 4
  • 1 Queen Bed, 1 Twin Sofa Bed and 1 Twin Murphy Bed OR 2 Twin Beds, 1 Twin Sofa Bed and 1 Twin Murphy Bed

View all photos for Double Room

Down duvets, in-room safe, desk, blackout curtains

Double Room

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Premium Double Room

Down duvets, in-room safe, desk, blackout curtains

Premium Double Room

  • 45 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Superior Double Room

Down duvets, in-room safe, desk, blackout curtains

Superior Double Room

  • 45 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Double Room, Pet friendly

Double Room, Pet friendly

Double Room, Pet friendly

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Triple Room

Down duvets, in-room safe, desk, blackout curtains

Triple Room

  • 45 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Murphy Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Double Room Single Use

Down duvets, in-room safe, desk, blackout curtains

Double Room Single Use

  • 25 sq m
  • Sleeps 1
  • 2 Twin Beds OR 1 Double Bed

View all photos for Quadruple Room

Down duvets, in-room safe, desk, blackout curtains

Quadruple Room

  • 45 sq m
  • Sleeps 4
  • 1 Queen Bed, 1 Twin Sofa Bed and 1 Twin Murphy Bed OR 2 Twin Beds, 1 Twin Sofa Bed and 1 Twin Murphy Bed

View all photos for Triple Room, 2 adults and 1 child

Triple Room, 2 adults and 1 child

Triple Room, 2 adults and 1 child

  • 45 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

Similar properties

Exterior

Hotel ILUNION Pio XII

Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.5 out of 5, Wonderful, (1005)
The price is €120
for 1 room
includes taxes & fees
7 Feb - 8 Feb
Hotel ILUNION Pio XII

About this property

Hotel ILUNION Suites Madrid

Eco-certified Madrid hotel in Chamartín with a 24-hour business center
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Additionally, a 24-hour business center, a conference center, and a coffee shop/cafe are onsite.
Hotel ILUNION Suites Madrid offers 152 accommodations with safes and hair dryers. Beds feature down comforters. 42-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Hotel ILUNION Suites Madrid. During your stay, you'll be within walking distance of Santiago Bernabéu Stadium. Free WiFi in public areas, a restaurant, and a bar are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 3-minute drive from Santiago Bernabéu Stadium and a few minutes from WiZink Center
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A 24-hour business center and 10 meeting rooms are available.

WiFi is free in public spaces. Event space at this hotel measures 6997 square feet (650 square meters) and includes a conference center. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the eco-certified Hotel ILUNION Suites Madrid. For a fee, parking is available.

This 4-star Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM and 10:30 AM.
El Fogon - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 23 per day)
  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • On-site parking options include a garage

Food and drink

  • Buffet breakfast available for a fee weekdays 7:00 AM–10:30 AM: EUR 16.00 for adults and EUR 8.00 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • El Fogon

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (6997 square feet of space)
  • Meeting rooms - 10

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

More

  • 100% renewable energy
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 42-inch flat-screen TV
  • Satellite channels

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Phone
  • Safe
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per night
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 16.00 for adults and EUR 8.00 for children
  • Self parking fee: EUR 23 per day
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Front desk staff will greet guests on arrival at the property.
Property Registration Number HM4275

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Confortel Suites
Confortel Suites Hotel
Confortel Suites Hotel Madrid
Confortel Suites Madrid
Hotel ILUNION Suites Madrid
Hotel ILUNION Suites
ILUNION Suites Madrid
ILUNION Suites
Confortel Suites Madrid Hotel Madrid
Confortel Hotel Madrid
Madrid Confortel Hotel
Confortel Suites Madrid Hotel
Ilunion Suites Madrid Madrid
Hotel ILUNION Suites Madrid Hotel
Hotel ILUNION Suites Madrid Madrid
Hotel ILUNION Suites Madrid Hotel Madrid

Hotel ILUNION Suites Madrid Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 589 out of 1001 reviews" "
Rating 8 - Good. 317 out of 1001 reviews" "
Rating 6 - Okay. 60 out of 1001 reviews" "
Rating 4 - Poor. 24 out of 1001 reviews" "
Rating 2 - Terrible. 11 out of 1001 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Sheila

Travelled with partner
Disliked: Amenities
The staff at desk were friendly but rooms were very minimalistic to the point of being a bit uncomfortable. Bed and pillows were not very comfortable (pillows were old and hard no head board on bed ) fridge didn’t work, toiletries were almost non existence and tub had some mold starting to form.
Stayed 1 night in Oct 2024

6/10 Okay

Nathalie

Travelled with partner
Liked: Cleanliness
This is not a 4 star property, more likely a 3 star. Location is not walking distance to major sites, but public transportation is easy to get. Was expecting a lot more for the price paid.
Stayed 4 nights in Oct 2024

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room we originally booked was not representative of the photo of the room. I needed to upgrade for an additional amount to get a larger room. The entire staff was very friendly and helpful during our stay. The breakfast buffet was excellent. The property was located central to public transportation and there were multiple restaurant options to choose from in the area.
Stayed 8 nights in Oct 2024

8/10 Good

Michelle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The air condition is cut off due to supposedly the cool weather, but early October its wasn’t cold. The air is shut off and you have to open the window All of the garbage trucks and trash cans are loud and with the windows open they pick up at 3,4am every morning. Ridiculous absolutely ridiculous no sleep at all 3 different companies pick up right after each one.😤
Stayed 4 nights in Oct 2024

4/10 Poor

Anna

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
No air con and no fans. Rooms extremely hot, room faced main road so traffic noise and bugs if windows left open
Stayed 3 nights in Oct 2024

6/10 Okay

Gerardo

Stayed 3 nights in Sep 2024

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service
Was a awful start, gave us room in a old building, smelly hallway, room is dirty, bedding not changed, no toiletries replaced, however, called front desk, upgraded a room in different building , so after stay was fine. General speaking , staffs are all good and responsive, but the cleaning is a real concern.
Stayed 4 nights in Sep 2024

8/10 Good

Bradley, EDMONTON

Travelled with partner
Good
Stayed 3 nights in Oct 2024

2/10 Terrible

Zaid

Disliked: Cleanliness, staff & service, property conditions & facilities
I been there, this hotel was not a 4 star hotel, it’s more likely Motel. The cleaning was terrible of the room and there were holes in the room. I requested the front desk to give me a water in my room but he was so arrogant and he didn’t send a water bottle. I humbly request to new people don’t stay at this place and request to the management to improve the service and clean the rooms.
Stayed 3 nights in Sep 2024

10/10 Excellent

Guillermo

Stayed 1 night in Sep 2024

8/10 Good

KAROL YESSENIA PAVON

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 13 nights in Sep 2024

8/10 Good

Jaime Andres

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Natalie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Vasantkumar

Travelled with family
Liked: Cleanliness, staff & service, amenities
We stayed for couple of nights here during our visit to Madrid. We hhave mixed feelings about this hotel. The rooms were not ready by check in time. The front desk offered to store our luggage till the room was ready. The 2 bedrooms were spacious and comfortable with modern amenities for our family(2 adults and 2 teenage kids) We loved the closet ,it was huge walk in closet. The bathroom was the only con it was tiny and the door handle came off , we tried to explain to the guys at the front desk during our early morning checkout and they didn't speak much English. The hotel was in a residential area which felt safe. You need to take a taxi to the city center. The breakfast was ample and good enough
Stayed 2 nights in Aug 2024

10/10 Excellent

Cristobal

Stayed 3 nights in Aug 2024

8/10 Good

Celina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and nice staff, had hot water issues throughout the stay
Stayed 3 nights in Sep 2024

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for the stay it was amazing
Stayed 3 nights in Aug 2024

8/10 Good

Abel

Liked: Cleanliness, staff & service, property conditions & facilities
Everything good.
Stayed 1 night in Aug 2024

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, property conditions & facilities
Like everything about the hotel
Stayed 4 nights in Aug 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Overall everything was great. However, the rooms walls desperately are in need of paint touch ups.
Stayed 3 nights in Jul 2024

10/10 Excellent

miguel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great, good location next to a supermarket
Stayed 1 night in Aug 2024

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024