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16 Apr 2023 by Mónica Parra- Manager
Dear Ian Christian,We greatly appreciate the time you spent to share your experience at our ILUNION Alcalá Norte Hotel with us and the Ebooker’s readers. We do thank you for your comments regarding our breakfast buffet as we strive to ensure a wide array of options to kickstart the day.Regarding our cleanliness , we are fully aware that this is an aspect of primary importance for our guests to feel comfortable in our hotel, our housekeeping staff undertakes a thorough cleaning of our installations and rooms on a daily basis.We hope to see you soon in your next visit to Madrid city, so we may welcome you with our best smile and make you feel at home.Best regards,
5 Dec 2019 by Nieves Toro. Hotel Manager
Dear Stephen, Thank you very much for let us know your opinion. Best Regards
24 May 2024 by Directrice
Cher Julien, Merci pour votre excellente appréciation sur votre séjour auprès de notre ILUNION Alcalá Norte. La satisfaction de nos hôtes est notre objectif principal et rien n'est plus gratifiant que de lire que nous avons su être à la hauteur. Nous sommes ravis que votre séjour parmi nous se soit déroulé comme vous le désiriez et que vous ayez apprécié la propreté ainsi que les prestations. D'autre part, plusieurs moyens de tranporte vous permettront de vous rendre aux lieux les plus importants de Madrid. L'arrêt de bus situé à côté de l'hôtel permet au client de se rendre dans le centre-ville. Vous pouvez contacter le concierge pour plus d'informations. Au plaisir de vous compter de nouveau parmi nous. Bien à vous, Mónica Parra
29 May 2023 by Mónica Parra- Manager
Dear Roman,Thanks for such a great review!We are thrilled to know that you enjoyed your stay with us! Your positive feedback will inspire our team to continue pursuing excellence in all that we do.We look forward welcoming you back soon in our beautiful city. Como back soon! Best regards,
13 Sep 2022 by Ilunion Alcalá Norte
Dear Lirim, My apologies for not speaking your language, I just wanted to thank you for your comment and rating. We note your impressions and will work to improve. I'm at your disposal Nieves Toro.
29 Nov 2016 by ILUNION Alcalá Norte
Dear Customer, My apologies for not speaking your language,Thank you very much for sharing your opinion and good rating. Thank you specially for your appreciation about our good comunications, facilities and optimal value comfort/money. We will continue working to Nieves Toro
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 6 meeting rooms. Public spaces have free WiFi. Event space at this hotel measures 2390 square feet (222 square metres) and includes conference space. A fitness centre, a terrace, and multilingual staff are also featured at the business-friendly Hotel ILUNION Alcalá Norte. This 4-star Madrid hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Hotel ILUNION Alcalá Norte offers 212 accommodations with a safe and complimentary bottles of water. Beds feature down duvets. A pillow menu is available. Satellite televisions are provided. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.
Alcala Norte Restaurant – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.
Recreational amenities at the hotel include a fitness centre.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a first aid kit and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit and outdoor lighting in all accommodation.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
