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Canopy by Hilton Madrid Castellana

4.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Canopy by Hilton Madrid Castellana

Seasonal outdoor pool, pool loungers
2 restaurants, breakfast, lunch, dinner served; Spanish cuisine
2 restaurants, breakfast, lunch, dinner served; Spanish cuisine
Gift shop
Minibar, in-room safe, desk, iron/ironing board

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • Room service
  • Gym
  • Breakfast available

Explore the area

Map
Plaza Carlos Trias Beltran 4, Madrid, Madrid, 28020
  • Paseo de la Castellana
    ‪1 min walk‬
  • Santiago Bernabéu Stadium
    ‪6 min walk‬
  • Plaza de Castilla
    ‪3 min drive‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪19 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Minibar, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, 1 King Bed, Connecting Rooms

Minibar, in-room safe, desk, iron/ironing board

Family Room, 1 King Bed, Connecting Rooms

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, 1 King Bed, Connecting Rooms, City View

Minibar, in-room safe, desk, iron/ironing board

Family Room, 1 King Bed, Connecting Rooms, City View

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds, View

Minibar, in-room safe, desk, iron/ironing board

Suite, Multiple Beds, View

  • City view
  • Sleeps 3
  • 1 King Bed and 2 Twin Beds

View all photos for Room, 1 King Bed, View, Corner

Minibar, in-room safe, desk, iron/ironing board

Room, 1 King Bed, View, Corner

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Minibar, in-room safe, desk, iron/ironing board

Room, 1 King Bed, City View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Junior Suite, 1 King Bed

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

Minibar, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Corner

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Double Bed

Minibar, in-room safe, desk, iron/ironing board

Room, 1 Double Bed

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed, View

Minibar, in-room safe, desk, iron/ironing board

Room, 1 Double Bed, View

  • City view
  • Sleeps 2
  • 1 Double Bed

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About this property

Canopy by Hilton Madrid Castellana

Hotel with 2 restaurants, a short walk to Santiago Bernabéu Stadium
2 restaurants, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a seasonal outdoor pool, and a business center. Housekeeping is available on request.
Canopy by Hilton Madrid Castellana offers 313 accommodations with minibars and safes. Flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include showers, bidets, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of Canopy by Hilton Madrid Castellana's great location. During your stay, you're just a quick walk from Santiago Bernabéu Stadium. Free WiFi in public areas, 2 restaurants, and a gym are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi (speed: 50+ Mbps) and wired Internet
  • Enjoy Spanish cuisine while dining at Planta Z
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and bike rentals
  • Guests have great things to say about the helpful staff and the location
  • 6 minutes by foot from Santiago Bernabéu Stadium and a 3-minute drive from Plaza de Castilla
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Canopy by Hilton Madrid Castellana offers its guests a fitness center and a seasonal outdoor pool. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a business center and a meeting room. Event space at this hotel measures 852 square feet (79 square meters) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Canopy by Hilton Madrid Castellana. You'll have access to the outdoor pool at a partner property.

This 4-star Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM.
Planta Z - This restaurant specializes in Spanish cuisine and serves brunch, lunch, and dinner. Reservations are required.
Escándalo - This restaurant specializes in Spanish cuisine and serves breakfast, brunch, lunch, and dinner. Reservations are required. Open daily.
Rooftop - This bar is located by the pool. Open select days.
Room service (during limited hours) is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options
  • Off-site parking within 16 ft (EUR 27 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 7:30 AM–11:00 AM on weekends: EUR 25 for adults and EUR 12.5 for children
  • 2 restaurants
  • 1 bar
  • Room service available

Restaurants on site

  • Planta Z
  • Escándalo
  • Rooftop

Things to do

  • Access to nearby outdoor pool
  • Bike rentals
  • Fitness centre
  • Seasonal outdoor pool

Family friendly

  • Access to nearby outdoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference space (852 square feet)
  • A meeting room

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Bathroom emergency pull cord
  • Braille signage
  • Doorbell and phone notification
  • Lift
  • Lift door width (centimetres): 351
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 120
  • Lever door handles
  • Magnifying mirror
  • Pool hoist on site
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • 6 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 114
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Communal living room
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Bidet
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Free newspapers
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 40 per pet, per night
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 12.5 for children
  • Nearby parking fee: EUR 27 per day (16 ft away)
  • Pet fee: EUR 40 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Apple Pay
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in June and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Madrid Bernabeu
Holiday Inn Madrid Bernabeu
Holiday Inn Madrid Bernabeu Hotel
Holiday Inn Bernabeu Hotel
Holiday Inn Bernabeu
Holiday Inn Madrid Bernabeu
Canopy by Hilton Madrid Castellana Hotel
Canopy by Hilton Madrid Castellana Madrid
Canopy by Hilton Madrid Castellana Hotel Madrid

Canopy by Hilton Madrid Castellana Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 236 out of 320 reviews" "
Rating 8 - Good. 58 out of 320 reviews" "
Rating 6 - Okay. 14 out of 320 reviews" "
Rating 4 - Poor. 6 out of 320 reviews" "
Rating 2 - Terrible. 6 out of 320 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Debby

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful rooms.
Stayed 1 night in Oct 2024

10/10 Excellent

Alejandro Lopez, Guatemala

Stayed 1 night in Sep 2024

2/10 Terrible

Jarkyn

Liked: Cleanliness
Disliked: Property conditions & facilities
This was the most terrible experience ever. The night we arrived TV has no picture only the sound. After notifying the reception I was promised they will come to fix it, which they never did. Next day I complained again. No action whatsoever. During checkout they said they had received no report on the complaint. The way how they handled the whole issue is unbelievable. In addition there is a construction ongoing and was never mentioned in the communication with the hotel.
Stayed 3 nights in Oct 2024

10/10 Excellent

Lizet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

4/10 Poor

Daniel

Stayed 2 nights in Oct 2024

10/10 Excellent

Elaine

Stayed 1 night in Aug 2024

10/10 Excellent

Denise

Stayed 2 nights in Aug 2024

10/10 Excellent

Antonette, Scottsdale

Stayed 6 nights in Aug 2024

10/10 Excellent

Alvaro G.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, nice location and excellent checking in process
Stayed 1 night in Aug 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
homeless and constriction
Stayed 7 nights in Aug 2024

10/10 Excellent

Monique

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at the Canopy Hilton. It is away from the hustle and bustle but just a short drive to the touristy attractions. Rooms are very clean but AC wasn’t working too well initially, after addressing it to front desk, the issue got resolved.
Stayed 1 night in Aug 2024

10/10 Excellent

Adrian

Stayed 1 night in Aug 2024

10/10 Excellent

Lenka

Liked: Cleanliness, staff & service, property conditions & facilities
The pool was a little bit small, but clean. Breakfast was delicious and the staff very kindly.
Stayed 4 nights in Aug 2024

10/10 Excellent

Brenda, Chapel Hill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & friendly
Stayed 3 nights in Jul 2024

6/10 Okay

Angel

Liked: Staff & service, property conditions & facilities
NA
Stayed 15 nights in Jun 2024

8/10 Good

Deniesha

Liked: Cleanliness, property conditions & facilities, room comfort
Would recommend
Beautiful hotel. Would appreciate assistance with luggage as you have to drag bags outside over concrete quite far from where taxis can drop you. Good service and beautiful clean rooms
Stayed 3 nights in Aug 2024

10/10 Excellent

Roch

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Every thing was perfect! Nice, clean and afordable!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Martin

Stayed 2 nights in Jul 2024

8/10 Good

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing additional thanks
Stayed 2 nights in Jul 2024

10/10 Excellent

INSEONG

Stayed 2 nights in Jul 2024

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Angel

Liked: Staff & service, property conditions & facilities
Stayed 15 nights in Jun 2024

10/10 Excellent

Paul

Stayed 2 nights in Jul 2024

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
The hotel was in close proximity to the stadium. The staff were extremely helpful. We loved the decor of the accommodations. Great roof top pool area as well. We ate lunch in the restaurant and that was excellent as well. Thank you Canapy for a wonderful stay.
Stayed 1 night in Jun 2024

10/10 Excellent

Anja

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful property
Beautiful and spacious hotel. Beautifully decorated. I loved the rooftop pool. Very friendly staff. Convenient dining area downstairs.
Stayed 5 nights in Jun 2024