Canopy by Hilton Madrid Castellana

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Dates

December 2024

January 2025

2 restaurants, breakfast, lunch, dinner served; Spanish cuisine

Minibar, in-room safe, desk, iron/ironing board

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Bar

Pool

Pet-friendly

Gym

Room service

Breakfast available

Explore the area

Plaza Carlos Trias Beltran 4, Madrid, Madrid, 28020

Paseo de la Castellana
1 min walk
Santiago Bernabéu Stadium
6 min walk
Cuzco Square
13 min walk
Madrid (MAD-Adolfo Suárez Madrid-Barajas)
19 min drive

Room options

Suite, 1 Bedroom

City view
Sleeps 3
1 King Bed

Room, 1 Queen Bed, Accessible

City view
Sleeps 2
1 Queen Bed

Family Room, 1 King Bed, Connecting Rooms

City view
Sleeps 4
1 King Bed

Family Room, 1 King Bed, Connecting Rooms, City View

City view
Sleeps 4
1 King Bed

Suite, Multiple Beds, View

City view
Sleeps 3
1 King Bed and 2 Twin Beds

Room, 1 King Bed, View, Corner

City view
Sleeps 2
1 King Bed

Room, 1 King Bed, City View

City view
Sleeps 2
1 King Bed

Junior Suite, 1 King Bed

City view
Sleeps 3
1 King Bed

Room, 1 King Bed, Corner

City view
Sleeps 2
1 King Bed

Junior Suite, 1 King Bed

City view
Sleeps 3
1 King Bed

Room, 1 King Bed

City view
Sleeps 2
1 King Bed

Room, 1 Double Bed

City view
Sleeps 2
1 Double Bed

Room, 1 Double Bed, View

City view
Sleeps 2
1 Double Bed

Similar properties

Pool

Pet-friendly

Free WiFi

Restaurant

for 1 night

includes taxes & fees

5 Dec - 6 Dec

About this property

Hotel with 2 restaurants, a short walk to Santiago Bernabéu Stadium

2 restaurants, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a seasonal outdoor pool, and a business center. Housekeeping is available on request.

Canopy by Hilton Madrid Castellana offers 313 accommodations with minibars and safes. Flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include showers, bidets, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of Canopy by Hilton Madrid Castellana's great location. During your stay, you're just a quick walk from Santiago Bernabéu Stadium. Free WiFi in public areas, 2 restaurants, and a gym are available. This property offers pet-friendly amenities like food and water bowls.

Free WiFi (speed: 50+ Mbps) and wired Internet
Enjoy Spanish cuisine while dining at Planta Z
Buffet breakfast served daily for a fee
Take a swim in the seasonal outdoor pool
Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
Onsite recreation includes a gym and bike rentals
Guests have great things to say about the helpful staff and the location
6 minutes by foot from Santiago Bernabéu Stadium and a 3-minute drive from Plaza de Castilla
Pets welcome for a fee
Pet-friendly amenities are available, including food and water bowls

Canopy by Hilton Madrid Castellana offers its guests a fitness center and a seasonal outdoor pool. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a business center and a meeting room. Event space at this hotel measures 852 square feet (79 square meters) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Canopy by Hilton Madrid Castellana. You'll have access to the outdoor pool at a partner property.

This 4-star Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM.

Planta Z - This restaurant specializes in Spanish cuisine and serves brunch, lunch, and dinner. Reservations are required.

Escándalo - This restaurant specializes in Spanish cuisine and serves breakfast, brunch, lunch, and dinner. Reservations are required. Open daily.

Rooftop - This bar is located by the pool. Open select days.

Room service (during limited hours) is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
In-room WiFi speed: 50+ Mbps
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Wheelchair-accessible parking and van parking available
On-site parking includes off-street options
Off-site parking within 16 ft (EUR 27 per day)

Food and drink

Buffet breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 7:30 AM–11:00 AM on weekends: EUR 25 for adults and EUR 12.5 for children
2 restaurants
1 bar
Room service available

Restaurants on site

Planta Z
Escándalo
Rooftop

Things to do

Access to nearby outdoor pool
Bike rentals
Fitness centre
Seasonal outdoor pool

Family friendly

Access to nearby outdoor pool
Laundry facilities
Seasonal outdoor pool
Snack bar/deli

Conveniences

Ballroom
Banquet hall
Lift
Front-desk safe
Gift shop/newsstand
Reception hall
Water dispenser

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance

Business services

Business centre
Conference space (852 square feet)
A meeting room

Outdoors

Outdoor entertainment area
Outdoor furniture
Pool sunloungers
Terrace

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices available
Bathroom emergency pull cord
Braille signage
Doorbell and phone notification
Lift
Lift door width (centimetres): 351
Handrails in stairwells
Stairwell handrail height (centimetres): 120
Lever door handles
Magnifying mirror
Pool hoist on site
Step-free path to entrance
Visual fire alarm
Well-lit path to entrance
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
6 on-site accessible parking spaces
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible registration desk height (centimetres): 114
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
Wheelchair-accessible (may have limits)

Communal living room
Comprehensive recycling policy
Double-glazed windows
Local artist showcase
Smoke-free property
Vegan dining options
Vegetarian dining options
Water dispenser

Room amenities

Bedroom

Air conditioning (climate-controlled)
Bed sheets

Bathroom

Bidet
Eco-friendly toiletries
Hairdryer
Private bathroom
Shower
Towels

Entertainment

Flat-screen TV
Films for purchase
Premium channels
Satellite channels

Food and drink

Coffee/tea maker
Free bottled water
Minibar

Connecting rooms available
Desk
Energy-saving switches
Free newspapers
Iron/ironing board
LED light bulbs
Phone
Recycling
Safe
Water-efficient showers only
Water-efficient toilets only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets: EUR 40 per pet, per night
Food and water bowls are available
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately EUR 25 for adults and EUR 12.5 for children
Nearby parking fee: EUR 27 per day (16 ft away)
Pet fee: EUR 40 per pet, per night
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, mobile payments, and cash

Mobile payment options include: Apple Pay

Cashless transactions are available

This property uses a grey water recycling system

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Front desk staff will greet guests on arrival.

We should mention

Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
The seasonal pool will open in June and close in September.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Madrid Bernabeu

Holiday Inn Madrid Bernabeu

Holiday Inn Madrid Bernabeu Hotel

Holiday Inn Bernabeu Hotel

Holiday Inn Bernabeu

Holiday Inn Madrid Bernabeu

Canopy by Hilton Madrid Castellana Hotel

Canopy by Hilton Madrid Castellana Madrid

Canopy by Hilton Madrid Castellana Hotel Madrid

Canopy by Hilton Madrid Castellana Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

10/10 Excellent

Adrian

20 Aug 2024

Stayed 1 night in Aug 2024

10/10 Excellent

Lenka

19 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

The pool was a little bit small, but clean. Breakfast was delicious and the staff very kindly.

Stayed 4 nights in Aug 2024

10/10 Excellent

Brenda, Chapel Hill

Travelled with family

18 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Clean & friendly

Stayed 3 nights in Jul 2024

6/10 Okay

Angel

17 Aug 2024

Liked: Staff & service, property conditions & facilities

Stayed 15 nights in Jun 2024

8/10 Good

Deniesha

16 Aug 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Would recommend

Beautiful hotel. Would appreciate assistance with luggage as you have to drag bags outside over concrete quite far from where taxis can drop you. Good service and beautiful clean rooms

Stayed 3 nights in Aug 2024

10/10 Excellent

Roch

13 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Every thing was perfect! Nice, clean and afordable!!

Stayed 2 nights in Aug 2024

10/10 Excellent

Martin

2 Aug 2024

Stayed 2 nights in Jul 2024

8/10 Good

Michele

26 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Nothing additional thanks

Stayed 2 nights in Jul 2024

10/10 Excellent

INSEONG

21 Jul 2024

Stayed 2 nights in Jul 2024

10/10 Excellent

Paul

Business traveller

21 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2024

10/10 Excellent

Paul

17 Jul 2024

Stayed 2 nights in Jul 2024

10/10 Excellent

Sharon

Travelled with family

8 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

The hotel was in close proximity to the stadium. The staff were extremely helpful. We loved the decor of the accommodations. Great roof top pool area as well. We ate lunch in the restaurant and that was excellent as well. Thank you Canapy for a wonderful stay.

Stayed 1 night in Jun 2024

10/10 Excellent

Anja

Travelled with family

4 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful property

Beautiful and spacious hotel. Beautifully decorated. I loved the rooftop pool. Very friendly staff. Convenient dining area downstairs.

Stayed 5 nights in Jun 2024

10/10 Excellent

Olga

10 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Nice

Stayed 2 nights in May 2024

10/10 Excellent

Andres, Bradenton

Travelled with partner

10 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location, hard to beat, hotel is very nice.

Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family

7 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jun 2024

8/10 Good

Elizabeth

Travelled with family

7 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Cute little hotel very close to the stadium with good options between. It is a night life area so it can get loud but it didn’t bother us too much as we were pretty jet lagged. Air in room is not like US air, it’s going to be warm in the summer. Be prepared. Otherwise a great spot with a free breakfast that was amazing and a lovely rooftop pool with a bar service. Recommend for any stay involving a concert or football game.

Stayed 2 nights in May 2024

6/10 Okay

Mariana

Travelled with group

6 Jun 2024

Liked: Cleanliness, amenities, property conditions & facilities

Disliked: Staff & service

Lovely hotel but the customer service at the restaurant is terrible.

Stayed 2 nights in May 2024

8/10 Good

Edward

Travelled with partner

5 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We stayed at this hotel to attend the Taylor Swift concert at the Santiago Bernabéu stadium. The location was perfect for this event because it’s such an easy walk to get there. The room was spacious and clean. The water machines located by the elevator was really convenient for filling our water bottles. The outdoor sitting area and rooftop pool were also lovely and great options for downtime. The bar off the lobby had really nice small meals and was open late (at least for the post- concert rush). My only disappointment with this location was the homeless camped out and sleeping right in front of the hotel. We chose to walk around the other side and not take that side of the hotel for entry because it didn’t feel clean or safe. It appears everyone is just fine with that situation but for the price per night, it’s definitely disappointing.

Stayed 3 nights in May 2024

10/10 Excellent

Payal

2 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in May 2024

6/10 Okay

Juan, Coto Laurel

Travelled with family

31 May 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was a very nice hotel staff was great but at first they could not find our 2 room reservation. They frequently mentioned that we booked through expedia i don't know why

Stayed 2 nights in May 2024

10/10 Excellent

Monika

Travelled with family

29 May 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in May 2024

10/10 Excellent

Graeme

20 May 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Stayed 2 nights in May 2024

8/10 Good

Janet

Travelled with partner

13 May 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

There was a large disturbance in the early morning hours and the local police were called in. It was extremely noisy and echoed to our rooms on this side of the building from the street.

Stayed 1 night in Apr 2024