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Aparthotel

Apartamentos Recoletos

3.0 star property

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Photo gallery for Apartamentos Recoletos

Reception
Junior Suite (Apartment ) | Living area
Reception
Reception
Flat-screen TV

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • 24/7 front desk
  • Room service
  • Housekeeping

Explore the area

View in a map
Calle de Villanueva, 2, Madrid, Madrid, 28001
  • Place, Paseo de la Castellana
    ‪1 min walk‬
  • Place, Plaza de Cibeles
    ‪6 min walk‬
  • Place, Gran Via
    ‪11 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪14 min drive‬

Room options

View all photos for Apartment (1-4 people)

In-room safe, blackout curtains, soundproofing, free WiFi

Apartment (1-4 people)

  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds OR 1 Double Bed and 2 Single Sofa Beds

View all photos for Junior Suite (Apartment )

Junior Suite (Apartment ) | Living area

Junior Suite (Apartment )

  • 65 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 3 Single Sofa Beds

View all photos for Double Room

Double Room

Double Room

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Room

In-room safe, blackout curtains, soundproofing, free WiFi

Family Room

  • 26 sq m
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds OR 1 Double Bed and 2 Single Sofa Beds

View all photos for Triple Room (1-3 people)

In-room safe, blackout curtains, soundproofing, free WiFi

Triple Room (1-3 people)

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

View all photos for Apartment (1-2 people)

In-room safe, blackout curtains, soundproofing, free WiFi

Apartment (1-2 people)

  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

View all photos for Economy Room

Economy Room

Economy Room

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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About this property

Apartamentos Recoletos

Central aparthotel with a 24-hour front desk connected to the convention center in Madrid
Concierge services, dry cleaning, and laundry facilities are available at this smoke-free aparthotel. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance, and a front-desk safe are onsite. Each apartment provides a dining area and a refrigerator, plus free WiFi and a flat-screen TV with digital channels. A stovetop, room service, and a hair dryer are among the other amenities available to guests.
Apartamentos Recoletos offers 132 air-conditioned accommodations with safes and hair dryers. Accommodations offer separate dining areas. Flat-screen televisions come with digital channels.

Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is offered daily and microwaves can be requested.

Apartamentos Recoletos's great location gets high marks from our customers. During your stay, you'll be connected to the convention center, and just a quick walk from Gran Via. Enjoy features like free WiFi in public areas, plus dry cleaning service and an area shuttle (surcharge). This comfortable aparthotel has 132 apartments on 4 floors. Each apartment offers free WiFi and a flat-screen TV.
  • Each apartment offers a dining area, a flat-screen TV, and a refrigerator
  • Free WiFi
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of Gran Via and Puerta de Alcalá
  • Local-area shuttle service available for a fee
As a guest of Apartamentos Recoletos, you'll find a vending machine, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. An area shuttle within 5 meters is available for a fee. Apartamentos Recoletos also features concierge services, laundry facilities, and dry cleaning/laundry services.

This 3-star Madrid aparthotel is smoke free.

Room service (during limited hours) is available.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking; discounts available
  • Area shuttle (surcharge) up to 5 metres

Food and drink

  • Cookware, dishware, and utensils
  • Hob
  • Microwave
  • Refrigerator

Dining

  • Limited room service

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Living spaces

  • Separate dining area

Entertainment

  • Flat-screen TV with digital channels

Laundry

  • Laundry facilities
  • Laundry service

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • In-room roll-in shower
  • Lift
  • Wheelchair-accessible path of travel
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • Connected to a convention centre
  • Connected to a shopping centre
  • In the city centre
  • Near a metro station
  • Near a train station
  • Near the airport

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 1 building
  • 132 units
  • 4 floors
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - _
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property is professionally cleaned
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours during certain times of the year.

Property is also known as

Apartamentos Recoletos
Apartamentos Recoletos Apartment
Apartamentos Recoletos Apartment Madrid
Apartamentos Recoletos Madrid
Apart-Hotel Serrano Recoletos Madrid
Apart-Hotel Serrano Recoletos
Serrano Recoletos Madrid
Serrano Recoletos
Apart-Hotel Serrano Recoletos Aparthotel
Apart-Hotel Serrano Aparthotel
Apart-Hotel Serrano
Apart Hotel Serrano Recoletos
Apartamentos Recoletos Madrid
Apart Hotel Serrano Recoletos
Apartamentos Recoletos Aparthotel
Apartamentos Recoletos Aparthotel Madrid

Apartamentos Recoletos Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 238 out of 666 reviews
Rating 8 - Good. 237 out of 666 reviews
Rating 6 - Okay. 119 out of 666 reviews
Rating 4 - Poor. 47 out of 666 reviews
Rating 2 - Terrible. 25 out of 666 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Patricia

Excelente ubicación , el personal muy amable atento y servicial
Stayed 4 nights in Sep 2025

10/10 Excellent

JUAN FRANCISCO DE ASIS, Naple

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent, kindness of the personnel at the reception desk. Outstanding
Stayed 3 nights in Sep 2025

8/10 Good

Juan Carlos

Lifts should be better
Stayed 1 night in Sep 2025

8/10 Good

Lourdes

Travelled with family
Liked: Cleanliness, amenities
Very bad decoration in rooms. But hotel is very well located and with good service
Stayed 5 nights in Aug 2025

10/10 Excellent

Mitchell

Liked: Cleanliness, property conditions & facilities
This apartment was perfect for our needs. It was close to everything we could walk to nearby attractions and to shopping easily. They need to work on their laundry room because when I had a problem, they told me that it’s run by an outside company. And they completely washed their hands of the issue told me to call a phone number. I paid for detergent and there was none in the machine and paying for washing and drying is very ambiguous and the machine seems to keep telling you to put more money in.
Stayed 4 nights in Aug 2025

10/10 Excellent

Mavel

Stayed 1 night in Sep 2025

10/10 Excellent

Mavel

Liked: Cleanliness, room comfort

Excellent place !!

I only stayed there for two days, but I really enjoyed the tranquility and peace. The front desk was always ready to help, cleaning was done on time., the staff was very friendly, and I really appreciated the security. I will continue to book this same place when I return with my family.
Stayed 1 night in Sep 2025

6/10 Okay

carlos, san diego

Disliked: Amenities, property conditions & facilities
The property is not well represented in the photos you see online, the elevators are tiny with one of them not working, the lobby entrance is the only nice thing about the property. The apartment it self feels old and had a weird smell, the AC did not fully work, the room never felt really cool. The location is good. Overall for 1-2 nights it works, but if you want to have a nice room for a longer stay this is not the place.
Stayed 2 nights in Sep 2025

10/10 Excellent

Pamela

Liked: Cleanliness, amenities, property conditions & facilities
Friendly environment
Stayed 2 nights in Aug 2025

8/10 Good

Richard

Liked: Cleanliness, amenities
Excellent location
Stayed 5 nights in Aug 2025

8/10 Good

beatriz

En general la propiedad en antigua, demasiada gente hospedada ... la limpieza no era muy buena ...
Stayed 3 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness
Stayed 5 nights in Aug 2025

8/10 Good

Norberto, Bal Harbour

Liked: Cleanliness
Disliked: Property conditions & facilities
Location outstanding. frniture and interior need upgrade. Service very good. Carpets & elevators need improvement
Stayed 4 nights in Jul 2025

10/10 Excellent

Marbella

Liked: Cleanliness, property conditions & facilities
Super hot in summer
Stayed 4 nights in Jul 2025

10/10 Excellent

Mabel

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Great location. Super comfy. With all kitchen needs for a comfy meal at home when needed. Extra beds. Clean sheets. Super great staff.
Stayed 1 night in Jul 2025

6/10 Okay

Jose

Travelled with family
Liked: Cleanliness, property conditions & facilities
I only stayed one night. The apartment is good for a short stay. The area around the property is very good. It was hot at night in the bedroom. The air conditioner doesn’t function properly. The staff was very welcoming.
Stayed 1 night in Jul 2025

10/10 Excellent

Hamilton

Travelled with family
Liked: Cleanliness, property conditions & facilities
Excelente ubicación con estación de metro cercana.
Stayed 4 nights in Jul 2025

10/10 Excellent

Fernando

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location 👌
Stayed 1 night in Jul 2025

8/10 Good

ANGEL

Stayed 1 night in Jul 2025

10/10 Excellent

Fernando

Stayed 1 night in Jul 2025

8/10 Good

John

Travelled with family
Disliked: Amenities
Stayed 2 nights in Jul 2025

8/10 Good

Shankarappa Sunil Kumar

Travelled with family
Liked: Cleanliness, room comfort
Overall good. However a slightly bigger kitchen of flow of water in shower and Kitchen would have been ideal
Stayed 5 nights in Jul 2025

8/10 Good

Geetha

Travelled with family
Liked: Cleanliness
Good location in Madrid but a noisy environment due to surrounding night life.
Stayed 3 nights in Jun 2025

10/10 Excellent

Zach

Stayed 4 nights in Jun 2025

4/10 Poor

Estanislao

Disliked: Cleanliness
Muy bien ubicado, el lobby bien puesto. Sin embargo estaba todo el día y noches lleno de basura sin recoger. Amontonada por todas partes de verdad muy sucias las áreas comunes. El cuarto en muy malas condiciones y por el precio pagado he estado en mejores cuartos acondicionados Espero sirvan estas sugerencias.
Stayed 1 night in Jun 2025