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Aparthotel

Apartamentos Recoletos

3.0 star property

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Photo gallery for Apartamentos Recoletos

Reception
Junior Suite (Apartment ) | Living area
Flat-screen TV
Reception
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
Calle de Villanueva, 2, Madrid, Madrid, 28001
  • Place, Paseo de la Castellana
    ‪1 min walk‬
  • Place, Puerta de Alcalá
    ‪6 min walk‬
  • Place, Gran Via
    ‪11 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪14 min drive‬

Room options

View all photos for Apartment (1-4 people)

1 bedroom, in-room safe, blackout curtains, soundproofing

Apartment (1-4 people)

  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds OR 1 Double Bed and 2 Twin Sofa Beds

View all photos for Junior Suite (Apartment )

Junior Suite (Apartment ) | Living area

Junior Suite (Apartment )

  • 65 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 3 Twin Sofa Beds

View all photos for Double Room

Double Room

Double Room

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room

1 bedroom, in-room safe, blackout curtains, soundproofing

Family Room

  • 26 sq m
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds OR 1 Double Bed and 2 Twin Sofa Beds

View all photos for Triple Room (1-3 people)

1 bedroom, in-room safe, blackout curtains, soundproofing

Triple Room (1-3 people)

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Apartment (1-2 people)

1 bedroom, in-room safe, blackout curtains, soundproofing

Apartment (1-2 people)

  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Economy Room

Economy Room

Economy Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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includes taxes & fees
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About this property

Apartamentos Recoletos

Central aparthotel with a 24-hour front desk connected to the convention center in Madrid
Concierge services, dry cleaning, and laundry facilities are available at this smoke-free aparthotel. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance, and a front-desk safe are onsite. Each apartment provides a dining area and a refrigerator, plus free WiFi and a flat-screen TV with digital channels. A stovetop, room service, and a hair dryer are among the other amenities available to guests.
Apartamentos Recoletos offers 132 air-conditioned accommodations with safes and hair dryers. Accommodations offer separate dining areas. Flat-screen televisions come with digital channels.

Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is offered daily and microwaves can be requested.

Apartamentos Recoletos's great location gets high marks from our customers. During your stay, you'll be connected to the convention center, and just a quick walk from Gran Via. Enjoy features like free WiFi in public areas, plus dry cleaning service and an area shuttle (surcharge). This comfortable aparthotel has 132 apartments on 4 floors. Each apartment offers free WiFi and a flat-screen TV.
  • Each apartment offers a dining area, a flat-screen TV, and a refrigerator
  • Free WiFi
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of Gran Via and Puerta de Alcalá
  • Local-area shuttle service available for a fee
As a guest of Apartamentos Recoletos, you'll find a vending machine, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. An area shuttle within 5 meters is available for a fee. Apartamentos Recoletos also features concierge services, laundry facilities, and dry cleaning/laundry services.

This 3-star Madrid aparthotel is smoke free.

Room service (during limited hours) is available.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking; discounts available
  • Area shuttle (surcharge) up to 5 metres

Food and drink

  • Cookware, dishware, and utensils
  • Hob
  • Microwave
  • Refrigerator

Dining

  • Limited room service

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Living spaces

  • Separate dining area

Entertainment

  • Flat-screen TV with digital channels

Laundry

  • Laundry facilities
  • Laundry service

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • In-room roll-in shower
  • Lift
  • Wheelchair-accessible path of travel
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Housekeeping (daily)
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • Connected to a convention centre
  • Connected to a shopping centre
  • In the city centre
  • Near a metro station
  • Near a train station
  • Near the airport

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 1 building
  • 132 units
  • 4 floors
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - _
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property is professionally cleaned
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours during certain times of the year.

Property is also known as

Apartamentos Recoletos
Apartamentos Recoletos Apartment
Apartamentos Recoletos Apartment Madrid
Apartamentos Recoletos Madrid
Apart-Hotel Serrano Recoletos Madrid
Apart-Hotel Serrano Recoletos
Serrano Recoletos Madrid
Serrano Recoletos
Apart-Hotel Serrano Recoletos Aparthotel
Apart-Hotel Serrano Aparthotel
Apart-Hotel Serrano
Apart Hotel Serrano Recoletos
Apartamentos Recoletos Madrid
Apart Hotel Serrano Recoletos
Apartamentos Recoletos Aparthotel
Apartamentos Recoletos Aparthotel Madrid

Reviews

Apartamentos Recoletos Reviews

8.0

Very good

8.0/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness
Rating 10 - Excellent. 237 out of 661 reviews
Rating 8 - Good. 236 out of 661 reviews
Rating 6 - Okay. 118 out of 661 reviews
Rating 4 - Poor. 45 out of 661 reviews
Rating 2 - Terrible. 25 out of 661 reviews

Reviews

8/10 Good

beatriz

En general la propiedad en antigua, demasiada gente hospedada ... la limpieza no era muy buena ...
Stayed 3 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness
Stayed 5 nights in Aug 2025

8/10 Good

Norberto, Bal Harbour

Liked: Cleanliness
Disliked: Property conditions & facilities
Location outstanding. frniture and interior need upgrade. Service very good. Carpets & elevators need improvement
Stayed 4 nights in Jul 2025

10/10 Excellent

Marbella

Liked: Cleanliness, property conditions & facilities
Super hot in summer
Stayed 4 nights in Jul 2025

10/10 Excellent

Mabel

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Great location. Super comfy. With all kitchen needs for a comfy meal at home when needed. Extra beds. Clean sheets. Super great staff.
Stayed 1 night in Jul 2025

6/10 Okay

Jose

Travelled with family
Liked: Cleanliness, property conditions & facilities
I only stayed one night. The apartment is good for a short stay. The area around the property is very good. It was hot at night in the bedroom. The air conditioner doesn’t function properly. The staff was very welcoming.
Stayed 1 night in Jul 2025

10/10 Excellent

Hamilton

Travelled with family
Liked: Cleanliness, property conditions & facilities
Excelente ubicación con estación de metro cercana.
Stayed 4 nights in Jul 2025

10/10 Excellent

Fernando

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location 👌
Stayed 1 night in Jul 2025

8/10 Good

ANGEL

Stayed 1 night in Jul 2025

10/10 Excellent

Fernando

Stayed 1 night in Jul 2025

8/10 Good

John

Travelled with family
Disliked: Amenities
Stayed 2 nights in Jul 2025

8/10 Good

Shankarappa Sunil Kumar

Travelled with family
Liked: Cleanliness, room comfort
Overall good. However a slightly bigger kitchen of flow of water in shower and Kitchen would have been ideal
Stayed 5 nights in Jul 2025

8/10 Good

Geetha

Travelled with family
Liked: Cleanliness
Good location in Madrid but a noisy environment due to surrounding night life.
Stayed 3 nights in Jun 2025

10/10 Excellent

Zach

Stayed 4 nights in Jun 2025

4/10 Poor

Estanislao

Disliked: Cleanliness
Muy bien ubicado, el lobby bien puesto. Sin embargo estaba todo el día y noches lleno de basura sin recoger. Amontonada por todas partes de verdad muy sucias las áreas comunes. El cuarto en muy malas condiciones y por el precio pagado he estado en mejores cuartos acondicionados Espero sirvan estas sugerencias.
Stayed 1 night in Jun 2025

10/10 Excellent

Leia

Liked: Cleanliness, amenities, property conditions & facilities
Love this place at center of shopping area and park Will definitely stay here next time
Stayed 2 nights in Jun 2025

2/10 Terrible

griselda

Travelled with group
Disliked: Cleanliness, room comfort
Muy mal estado de los cuartos. El trato pesimo
Stayed 3 nights in May 2025

8/10 Good

antonio

Travelled with partner
Liked: Cleanliness, amenities
Great location
Stayed 2 nights in May 2025

8/10 Good

Kariluz, Canovanas

Travelled with family
Liked: Cleanliness, property conditions & facilities
The location is excellent. It's a good place to stay in the middle of Madrid.
Stayed 1 night in May 2025

2/10 Terrible

Jorge, The Woodlands

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Bed was terrible. We had to leave the hotel, getting charged and we found a new hotel
Stayed 2 nights in May 2025

10/10 Excellent

Norgaby

Travelled with family
Liked: Cleanliness, room comfort
I booked 2 rooms and both were good. We enjoyed our stay at apartamentos recoletos.
Stayed 10 nights in Apr 2025

8/10 Good

Norgaby

Travelled with family, Travelled with group
Liked: Cleanliness, room comfort
This Hotel has a very convenience location. It is close to museums, restaurants, bus, metro and train stations. The hotel staff was very friendly and requested a taxi for us every tome we needed one. I recommend it. Room were spacious.
Stayed 8 nights in Apr 2025

4/10 Poor

Oscar

Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We were under the impression that we would have air con given the advert for the rooms and hotel said it had air conditioning. However, upon entry to the room, it was boiling. We had a portable unit to use as the building landlord had not yet turned on the air con for the building, however it did not work. The reception just kept saying we have the portable unit so it’s fine but it was broken and only blew hot air. After two awful nights of no sleep, we complained again and the reception then came upstairs and agreed that it was broken and they would source a new machine. We then had two nights of okay sleep. It was a real shame that the hotel and Expedia both did not take any action sooner than two nights of no sleep, so we will not be staying here again. If we were under the impression there was no air con, then of course we would have been happier.
Stayed 4 nights in Apr 2025

6/10 Okay

Graham

Stayed 3 nights in Apr 2025

6/10 Okay

Ailime

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Great staff, nice and very helpful. The property is under construction and some areas need to be renovated. Love the location.
Stayed 2 nights in Mar 2025