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The Westin Bonaventure Hotel and Suites, Los Angeles

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Westin Bonaventure Hotel and Suites, Los Angeles

Outdoor pool
Traditional Room, 2 Double Beds, City View
Meeting facility
Premium bedding, down duvets, pillow-top beds, in-room safe
View from room

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Spa
    Spa
  • Bar
    Bar
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Pool
    Pool
  • Breakfast available
    Breakfast available

Explore the area

Map
404 S Figueroa St, Los Angeles, CA, 90071
  • Pershing Square
    6 min walk
  • The Broad
    10 min walk
  • Walt Disney Concert Hall
    11 min walk
  • Los Angeles, CA (LAX-Los Angeles Intl.)
    29 min drive

Room options

View all photos for Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View

  • 44 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, City View, Tower

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 Bedroom, City View, Tower

  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View, Tower

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 Bedroom, City View, Tower

  • 44 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Grand Room, 1 King Bed, View

Premium bedding, down duvets, pillow-top beds, in-room safe

Grand Room, 1 King Bed, View

  • 21.8 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed, City View

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 Queen Bed, City View

  • 22 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Traditional Room, 2 Double Beds, City View

Traditional Room, 2 Double Beds, City View

Traditional Room, 2 Double Beds, City View

  • 22 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed, City View

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 King Bed, City View

  • 22 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

The Westin Bonaventure Hotel and Suites, Los Angeles

Hotel with 3 restaurants, near Walt Disney Concert Hall
3 restaurants, a full-service spa, and an outdoor pool are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 3 bars/lounges, a 24-hour fitness center, and a conference center. Housekeeping is available on request.
The Westin Bonaventure Hotel and Suites, Los Angeles offers 1358 accommodations with safes and complimentary bottled water. Pillowtop beds feature down comforters and premium bedding. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages and massages. The spa is open daily.
Our customers tell us they can't get enough of the comfortable beds at The Westin Bonaventure Hotel and Suites, Los Angeles. During your stay, you're just a quick walk from Pershing Square. Free WiFi in public areas, 3 restaurants, and 3 bars are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Drinking and dining options include 3 restaurants, a coffee shop, and 3 bars/lounges
  • To-go breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to massages at the spa
  • Services include dry cleaning/laundry, a porter, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the overall comfort, comfy beds, and cleanliness
  • 11 minutes by foot from Walt Disney Concert Hall and a 1-minute drive from L.A. Live
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
The Westin Bonaventure Hotel and Suites, Los Angeles offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness center. There are 3 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 3 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business center and meeting rooms are available. Multilingual staff, gift shops/newsstands, and a garden are also featured at the business-friendly The Westin Bonaventure Hotel and Suites, Los Angeles. For a fee, parking is available.

This 4-star Los Angeles hotel is smoke free.

For a fee, guests can enjoy to-go breakfast daily from 6:00 AM to 11:00 AM.
LA Prime - This steakhouse serves dinner only.
Lakeview Bistro - This restaurant serves breakfast and lunch. Open daily.
CafeNOW Coffee Bar - This café serves breakfast, lunch, dinner, and light fare. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Covered valet parking on site (USD 49 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • To-go breakfast available for a fee daily 6:00 AM–11:00 AM: USD 5-32 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges
  • 24-hour room service

Restaurants on site

  • LA Prime
  • Lakeview Bistro
  • CafeNOW Coffee Bar

Things to do

  • 24-hour fitness centre
  • Full-service spa
  • Outdoor pool
  • Shopping

Family friendly

  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden

Spa

  • Massage - deep-tissue
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Lift
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • In-room massage
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 45.00 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.00 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 500 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 5 to 32 per person
  • Covered valet parking fee: USD 49 per night (in/out privileges)
  • Pet fee: USD 45.00 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Bonaventure
Bonaventure Hotel
Bonaventure Hotel Westin
Hotel Bonaventure
Hotel Westin Bonaventure
Westin Bonaventure
Westin Bonaventure Hotel
Westin Bonaventure Hotel Los Angeles
Westin Bonaventure Los Angeles
Westin Hotel Bonaventure
The Westin Bonaventure Hotel And Suites
The Westin Bonaventure Hotel Los Angeles
Westin Los Angeles
The Westin Bonaventure Hotel Suites
The Westin Bonaventure Hotel and Suites, Los Angeles Hotel
The Westin Bonaventure Hotel and Suites, Los Angeles Los Angeles

The Westin Bonaventure Hotel and Suites, Los Angeles Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1656 out of 2691 reviews" "
Rating 8 - Good. 486 out of 2691 reviews" "
Rating 6 - Okay. 249 out of 2691 reviews" "
Rating 4 - Poor. 141 out of 2691 reviews" "
Rating 2 - Terrible. 159 out of 2691 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

karrin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and all employees were incredibly accommodating.
Stayed 4 nights in Aug 2024

10/10 Excellent

Collin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful rooms and lobby. Immediate area is clean and quiet
Stayed 3 nights in Aug 2024

8/10 Good

Larissa

Travelled with family
Liked: Staff & service, property conditions & facilities
Was a good experience overall. They could improve in cleaness of the rooms. The views were stunning. Bar and restaurant from the hotel are very good.
Stayed 2 nights in Aug 2024

10/10 Excellent

E

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Camilo

Aweson
Stayed 3 nights in Aug 2024

10/10 Excellent

svyatoslav

Stayed 2 nights in Aug 2024

10/10 Excellent

Shlomo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the property itself was fantastic. Gorgeous view, nice pool and three restaurants. I was particularly grateful that, at check in, the concierge noticed I was traveling alone and was careful to show me my room number, rather than say it for the other people in line to hear. This is nothing against the Westin itself, but travelers should know the neighborhood is not great. I would never walk around this part of LA at night. Even at 11:00 AM a short walk to the bookstore was unsettling. Uber drops you right at the front door though, and it’s very safe inside.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ariel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Cole

Liked: Amenities
Beautiful property, nice sound proof walls
Stayed 3 nights in Jun 2024

10/10 Excellent

Victor Manuel Egea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

2/10 Terrible

Susan

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
For the cost, I couldn’t believe how old , dingy and poor the room quality was!
Stayed 1 night in Aug 2024

2/10 Terrible

Anne

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nightmare and disappointing Stay
Our stay at the Westin Bonaventure Hotel was a nightmare. There was a water outage and a loss of electricity for several hours on August 7th. We decided to return to the hotel for dinner on the rooftop. Upon arriving, we saw ambulances and firefighters at the hotel and quickly learned there was no electricity. We couldn’t get to our room, so we waited in the lobby. The electricity briefly returned but went out again, and we saw people getting stuck in the elevators. I couldn’t use the restrooms because people had used them without flushing due to the water outage. I felt sick because I was hungry and unable to use the toilets. Eventually, we were relocated to another hotel nearby and were asked to return to the Westin Bonaventure the next day. When we returned, we were checked in by a rude receptionist named Sophia, as mentioned by a previous reviewer. I requested a complimentary breakfast since we were relocated around midnight, and all the restaurants were closed by then, leaving me with nothing to eat. She declined the request and asked if we wanted to leave. It’s disappointing that we didn’t get a chance to enjoy the hotel’s beautiful architecture. However, the management team, especially William and E, were nice, and E was particularly helpful with our relocation.
Stayed 3 nights in Aug 2024

10/10 Excellent

Johnnie

Liked: Cleanliness, staff & service, property conditions & facilities
Great Area
Stayed 2 nights in Aug 2024

10/10 Excellent

Danika, Kettering

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Heavenly bed is as comfortable as always. It was just disappointing that not only was their garage full our entire stay, but they don't have electric charging stations for EVs. Hopefully they will upgrade for the future.
Stayed 1 night in Aug 2024

2/10 Terrible

Scarlett

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
TL;DR: Support is godawful, if you go I sincerely hope you don’t end up needing them. Had a mysterious ~$200 charge on my account after I checked out - wasn’t the hold, and I got no receipt for it. Staff were unhelpful and then unresponsive when I was trying to figure out what the charge was. I only found out that it was supposedly for one of the two nights I stayed via their response to my bank when I disputed the charge. This despite having prepaid both nights through expedia. I have contacted the hotel and support again with the updated information and haven’t heard back, 9 business days later. The hotel was nice, but because of this absolute snafu I can’t really look back on my stay fondly.
Stayed 1 night in May 2024

10/10 Excellent

AMIR

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked everything, maybe just the breakfast can be improved! Not a large choice
Stayed 4 nights in Jul 2024

2/10 Terrible

Nancy

Travelled with family, Travelled with family and small children
Disliked: Staff & service, amenities
On Aug 7,24 we were celebrating my son’s birthday. When we arrived to the hotel there was no power. The staff mentioned the power would be returning any minute and checked our bags. We left to the Dodgers game and upon returning the front desk had long lines. While waiting in line the front desk staff would allow others to cut in line so they could be checked in. When my husband complained about this the lady at the front desk indicated she would not be helping us check in because he was being rude. After an hour of waiting the managers from Westin assisted everyone and advised the stay would be complimentary due to the power outage earlier and Westin Hotel not having running water at the time. The process was frustrating. Water was restored Aug 8th at 8am. To conclude, the stay wasn’t complimentary as they’ve advised the agency I booked the hotel with. I will not be returning to this hotel. It was a Very bad experience and rude staff.
Stayed 1 night in Aug 2024

10/10 Excellent

maria

Liked: Cleanliness, staff & service, property conditions & facilities
Though the building lost power and our room on the 28th floor didn't have water for one day the staff took care amazing care of us
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience
Staff were great. I interacted w/ valet staff the most and they were very nice and helpful. My room was a little on the noisier side since it was at the corner but it wasn't bad and I could sleep fine.
Stayed 2 nights in Aug 2024

4/10 Poor

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Jin

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Odiri

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 4 nights in Aug 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
The view and area were great
Stayed 7 nights in Aug 2024