Stillwell Hotel

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Stillwell Hotel

Standard Room, 1 Double Bed | City view
ATM/banking on site
Lobby
Exterior
Standard Double Room, 2 Double Beds | City view

Reviews

6.4 out of 10

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

Map
838 S Grand Ave, Los Angeles, CA, 90017
  • Orpheum Theatre
    ‪6 min walk‬
  • L.A. Live
    ‪8 min walk‬
  • Pershing Square
    ‪8 min walk‬
  • Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪36 min drive‬

Room options

Standard Twin Room, 2 Single Beds

  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 Double Bed

  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Standard Double Room, 2 Double Beds

  • 21.0 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Stillwell Hotel

Hotel with a 24-hour front desk, a short walk to L.A. Live
A restaurant, a bar/lounge, and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Additionally, self parking, a 24-hour front desk, and ATM/banking services are onsite. Limited housekeeping is available.
Stillwell Hotel offers 232 air-conditioned accommodations with complimentary toiletries. 30-inch flat-screen televisions come with cable channels.

Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Microwaves, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided on a limited basis.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Stillwell Hotel. During your stay, you're just a quick walk from L.A. Live. Free WiFi in public areas, a restaurant, and a bar are available.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Self parking available for a fee
  • Amenities include a car charging station, a multilingual staff, and an elevator
  • Onsite recreation includes bike rentals
  • Within a 15-minute walk of Crypto.com Arena and Los Angeles Convention Center
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A vending machine, multilingual staff, and an ATM are also featured at Stillwell Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Los Angeles hotel is smoke free.

Hanks Bar - Onsite bar. Guests can enjoy drinks at the bar.
Uncle John's Restaurant - Onsite family restaurant. Open select days.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (surcharge)
  • Limited on-site parking
  • Electric car charging station on site

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • Hanks Bar
  • Uncle John's Restaurant

Things to do

  • Bike rentals

Family friendly

  • Microwave (on request)
  • Fridge

Conveniences

  • ATM/banking services
  • Lift
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Housekeeping (limited)
  • Multilingual staff

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Step-free path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible (may have limits)

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Eco-friendly toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 30-inch flat-screen TV
  • TV channels

Food and drink

  • Microwave (on request)
  • Fridge

More

  • Connecting rooms available
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board (on request)
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in time starts at 2 PM
Early check-in subject to availability
Early check-in fee: USD 57.75
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 57.75

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 57.75 (subject to availability)
  • Late check-out fee: USD 57.75 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Stillwell
Stillwell Hotel
Stillwell Hotel Los Angeles
Stillwell Los Angeles
Stillwell Hotel Hotel
Stillwell Hotel Los Angeles
Stillwell Hotel Hotel Los Angeles

Stillwell Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 174 out of 1001 reviews" "
Rating 8 - Good. 294 out of 1001 reviews" "
Rating 6 - Okay. 238 out of 1001 reviews" "
Rating 4 - Poor. 140 out of 1001 reviews" "
Rating 2 - Terrible. 155 out of 1001 reviews" "

6.4/10

Cleanliness

7.2/10

Staff & service

5.8/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Mariah

Travelled with partner
Liked: Staff & service
N/A
Stayed 1 night in Oct 2024

6/10 Okay

David

Stayed 1 night in Sep 2024

8/10 Good

Charles

Stayed 1 night in Oct 2024

2/10 Terrible

Ryan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Kamyar

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Amenities
Very old building (like, really old!) rooms were adequate to be fair, but a slight upgrade to the rooms and the hotel in general will make this a much better place to stay. Entry was always an issue since you need to ring a bell for someone at reception to open the hotel's door! But very nice employees nevertheless. There were long strings of black hair on the towel AND on the pillow one evening! I've been to worse hotels, this hotel was adequate for my purpose, but will try to avoid it next time if I could
Stayed 3 nights in Oct 2024

10/10 Excellent

Alan

Stayed 2 nights in Oct 2024

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Ryan

Travelled with partner, Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Tiny rooms in a sketchy area with homeless feet from the door. A fair representation of the city as a whole
Stayed 2 nights in Oct 2024

6/10 Okay

Tameka

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

SHAUNA

Stayed 1 night in Sep 2024

2/10 Terrible

Said Abdul Qadim

Travelled with group
Disliked: Staff & service, property conditions & facilities
You book a room for less than 24 hours, Check in is 2:00PM but check out is 11:00AM And room has a bad smell small beds old building .
Stayed 1 night in Sep 2024

10/10 Excellent

Orlando

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
There’s not many reviews on this hotel, so it felt sketch at first. But upon arrival, the staff was friendly even gave new sheets upon request (not that the existing sheets weren’t clean) the room was in good condition, air conditioning, clean bathroom. Nothing fancy. Lobby doors stay locked for added safety. Neighborhood is nice, clean, walkable, not far from staples center (crypto), or the block DTLA. I used metro redline to Hollywood, car free. I will stay again
Stayed 2 nights in Sep 2024

6/10 Okay

Fred

Liked: Cleanliness
The location is perfect for visiting the Orpheum Theater. This is an old hotel that is not pretty, but it was safe, comfortable and clean.
Stayed 1 night in Sep 2024

2/10 Terrible

Ira

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Found bed bugs on the bed within 5 minutes of arrival.
Stayed 1 night in Sep 2024

8/10 Good

Sunil

Business traveller
Liked: Cleanliness, staff & service, amenities
The property is very old and it shows. However, it is very clean. The housekeeping is done daily. The towels were like new and replaced every day. No issues with the plumbing except that the shower pressure was very high. I also paid a visit to the Gill's Restaurant. The food was delicious. Overall, good value for money.
Stayed 4 nights in Sep 2024

2/10 Terrible

Dario

Disliked: Cleanliness, property conditions & facilities, room comfort
Camaras not working and this hotel so it’s not saf
I have bad experience on my life! Because I have accidents! I meet someone! That person try to kill me! And hotel same day they kick me out day before they don’t give me service, whatever I ask they say they don’t have it towels, tissue sheets and day accident I was really bad I can’t walk Work! And say I’m going to pay one more day ! They told me no! I have to leave the hotel plus I don’t have phone with me to call and they don’t help me with anything I don’t recommend this hotel to anyone
Stayed 2 nights in Jul 2024

8/10 Good

Linda

Travelled with family
Liked: Staff & service, amenities
Stillwell was an experience for my family & I. The location was excellent to the convention center. They also had a nice cafe shop downstairs. The hotel is old but I never felt that my family & I were in any danger.
Stayed 2 nights in Jul 2024

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
I like my room, the view of DTLA was incredible and overall this hotel was beautiful.
Stayed 1 night in Aug 2024

2/10 Terrible

Dario

Stayed 2 nights in Jul 2024

4/10 Poor

Diego

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
No breakfast???
Stayed 6 nights in Jul 2024

6/10 Okay

Victor

Stayed 1 night in Jul 2024

10/10 Excellent

KATHRYN

Business traveller
Liked: Cleanliness, staff & service
It's fine
It's a decent, basic, no-frills hotel. Good location. Older building with cool tile floor in the lobby. Very dated furnishings, but functional. Bed was a little firm for my taste and sheets very low thread count.
Stayed 1 night in Jul 2024

8/10 Good

KATHRYN

Liked: Cleanliness, staff & service, property conditions & facilities
I like the location, whole foods is on the next block. The room is clean, got fresh towels and bed made every day which other more expensive hotels that my friends were staying at didn't get as good service as I did.
Stayed 6 nights in Jul 2024

6/10 Okay

Trevor

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

J

Liked: Cleanliness
Stayed 5 nights in Jul 2024