Stillwell Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Stillwell Hotel

Standard Room, 1 Double Bed | City view
Standard Double Room, 2 Double Beds | City view
Lobby
ATM/banking on site
Exterior

Reviews

6.4 out of 10

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant

Explore the area

Map
838 S Grand Ave, Los Angeles, CA, 90017
  • Orpheum Theatre
    6 min walk
  • L.A. Live
    8 min walk
  • Pershing Square
    8 min walk
  • Los Angeles, CA (LAX-Los Angeles Intl.)
    36 min drive

Room options

Standard Twin Room, 2 Single Beds

  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 Double Bed

  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Standard Double Room, 2 Double Beds

  • 21.0 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Stillwell Hotel

Hotel with a 24-hour front desk, a short walk to L.A. Live
A restaurant, a bar/lounge, and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Additionally, self parking, a 24-hour front desk, and ATM/banking services are onsite. Limited housekeeping is available.
Stillwell Hotel offers 232 air-conditioned accommodations with complimentary toiletries. 30-inch flat-screen televisions come with cable channels.

Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Microwaves, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided on a limited basis.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Stillwell Hotel. During your stay, you're just a quick walk from L.A. Live. Free WiFi in public areas, a restaurant, and a bar are available.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Self parking available for a fee
  • Amenities include a car charging station, a multilingual staff, and an elevator
  • Onsite recreation includes bike rentals
  • Within a 15-minute walk of Crypto.com Arena and Los Angeles Convention Center
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A vending machine, multilingual staff, and an ATM are also featured at Stillwell Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Los Angeles hotel is smoke free.

Hanks Bar - Onsite bar. Guests can enjoy drinks at the bar.
Uncle John's Restaurant - Onsite family restaurant. Open select days.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (surcharge)
  • Limited on-site parking
  • Electric car charging station on site

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • Hanks Bar
  • Uncle John's Restaurant

Things to do

  • Bike rentals

Family friendly

  • Microwave (on request)
  • Fridge

Conveniences

  • ATM/banking services
  • Lift
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Housekeeping (limited)
  • Multilingual staff

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Step-free path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible (may have limits)

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Eco-friendly toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 30-inch flat-screen TV
  • TV channels

Food and drink

  • Microwave (on request)
  • Fridge

More

  • Connecting rooms available
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board (on request)
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in time starts at 2 PM
Early check-in subject to availability
Early check-in fee: USD 57.75
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 57.75

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 57.75 (subject to availability)
  • Late check-out fee: USD 57.75 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Stillwell
Stillwell Hotel
Stillwell Hotel Los Angeles
Stillwell Los Angeles
Stillwell Hotel Hotel
Stillwell Hotel Los Angeles
Stillwell Hotel Hotel Los Angeles

Stillwell Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 171 out of 1000 reviews" "
Rating 8 - Good. 295 out of 1000 reviews" "
Rating 6 - Okay. 240 out of 1000 reviews" "
Rating 4 - Poor. 141 out of 1000 reviews" "
Rating 2 - Terrible. 153 out of 1000 reviews" "

6.4/10

Cleanliness

7.2/10

Staff & service

5.8/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Dario

Stayed 2 nights in Jul 2024

4/10 Poor

Diego

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
No breakfast???
Stayed 6 nights in Jul 2024

6/10 Okay

Victor

Stayed 1 night in Jul 2024

10/10 Excellent

KATHRYN

Business traveller
Liked: Cleanliness, staff & service
It's fine
It's a decent, basic, no-frills hotel. Good location. Older building with cool tile floor in the lobby. Very dated furnishings, but functional. Bed was a little firm for my taste and sheets very low thread count.
Stayed 1 night in Jul 2024

8/10 Good

KATHRYN

Liked: Cleanliness, staff & service, property conditions & facilities
I like the location, whole foods is on the next block. The room is clean, got fresh towels and bed made every day which other more expensive hotels that my friends were staying at didn't get as good service as I did.
Stayed 6 nights in Jul 2024

6/10 Okay

Trevor

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

J

Liked: Cleanliness
Stayed 5 nights in Jul 2024

8/10 Good

Miguel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything seemed simple and quaint, nothing too crazy
Stayed 2 nights in Jul 2024

6/10 Okay

Jbthagod

Travelled with family, Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Upon arriving to the hotel, I had difficulty entering the premises due to lack of attendance attending the door. We were greeted shortly after five minutes and was let in checking was quite easy booked on Expedia And was directly lead to our room elevators are quite small and the hallways were a bit Underkept With stains on the carpet upon entering the room, it was what you would expect two twin size beds. I’ve been uncomfortable to sleep on an AC machine really wasn’t doing its job besides that OK
Stayed 1 night in Jul 2024

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Laksman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Christian

Liked: Staff & service
Stayed 5 nights in Jul 2024

10/10 Excellent

PANIDA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy and very comfortable to go anywhere in downtown.
Stayed 5 nights in Jul 2024

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Edgar

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable prices
Stayed 3 nights in Jul 2024

6/10 Okay

Danny

Stayed 4 nights in Jul 2024

2/10 Terrible

Jose

Stayed 6 nights in Jun 2024

8/10 Good

Chloe

Liked: Staff & service
Our car window got smashed in while in the parking lot next to the hotel
Stayed 1 night in Jun 2024

4/10 Poor

Yuko

Stayed 3 nights in Jun 2024

4/10 Poor

Norah

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
unfriendly
I was hassled at check-in by the front desk employee. My name was listed on the booking as a "traveler", but the guy wouldn't let me check in because my husband made the reservation. The employee was generally unfriendly and showed almost no willingness to help. I won't stay at this hotel again.
Stayed 3 nights in Jun 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Arthur

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Run away
Horrible experience. Dirt and dust everywhere. Smell of mold and old carpets. Having trouble to get a refund
Stayed 2 nights in May 2024