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"Cleaners do not cleam rooms properly they are dusty , dirty floors and hairs everywhere. " More
18 Feb 2020 by Reception Desk
Dear Guest, We would like to thank you for taking the time to review the Hotel and we are delighted to learn that you had a pleasant stay. We look forward to welcome you back, Best regards
18 Jan 2020 by Reception Desk
Dear Customer, Thanks for spending your time to put your feedback. For Hotel Alay the first thing is the satisfaction of our customers. We appreciate your comment and will study all the facts you tell. We feel we have not exceeded your expectations. Hope we will see you again in Hotel Alay. Best Regards Hotel ALAY
25 Jun 2019 by Pablo Merino
Dear customer, thank you very much for your review. We appreciate your opinion and we are really happy to read that you enjoyed your holidays with us.
18 Jun 2019 by Pablo Merino
Thank you for your opinion. We work everyday to make you feel happy during your time in the hotel, so it makes as so glad to read that our guests are enjoying their holidays here. We really hope to see you soon back in our hotel.
29 Nov 2023 by Monica
Thank you for your positive feedback! We're delighted to hear that you enjoyed the tranquility of our hotel. Providing a peaceful and pleasant environment for our guests is one of our top priorities.If there's anything specific you loved about your stay or if you have any suggestions for how we can make your experience even better in the future, please feel free to let us know. We appreciate your input, and it helps us continue to provide excellent service.We hope to welcome you back to our hotel in the future. If you have any questions or if there's anything else we can assist you with, please don't hesitate to reach out. Thank you again for choosing our hotel, and we look forward to serving you again in the future!
5 Oct 2023 by Monica
Thank you for your feedback! I'm glad to hear that you found the location convenient, with easy access to the beach, restaurants, and shops. It's also great to know that you enjoyed the pool area and breakfast. Regarding the rooms, I apologize for any inconvenience caused by the lack of a kettle and proper mugs or glasses. Your feedback is valued, and I will pass it along to the appropriate department for consideration.
18 Aug 2023 by Monica
HYVÄ ASIAKASHei! Kiitos viestistäsi. Olen iloinen kuulla, että sinulla oli hyvä aamiainen ja puhdas perushuone, jossa on erinomainen ilmastointi. Ystävällinen henkilökuntamme arvostaa arvostustasi. Hienoa, että sijainti oli hyvä, lähellä rantaa ja ruokapaikkoja. Viihtyisät allasalueet ovat aina plussaa! Jos sinulla on kysyttävää tai tarvitset apua, älä epäröi ottaa yhteyttä. Olemme täällä palvellaksemme sinua parhaamme mukaan. Toivomme näkevämme sinut taas pian!MonicaVastaanottoosasto
Hotel Alay Puerto Marina - Adults Only Recommended offers its guests 3 outdoor swimming pools and 2 hot tubs along with a sauna and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and 3 meeting rooms. A library, a terrace, and a vending machine are also featured at the business-friendly Hotel Alay Puerto Marina - Adults Only Recommended. Limited parking is available for a fee and is offered on a first-come, first-served basis. This Art Deco Benalmádena hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Parking (limited spaces)
Hotel Alay Puerto Marina - Adults Only Recommended offers 250 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature pillowtop mattresses. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, bidets and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:00 AM.
Hotel Alay Puerto Marina - Adults Only Recommended has a restaurant on site.
Room service (during limited hours) is available.
3 outdoor swimming pools and 2 hot tubs are on site. Other recreational amenities include a sauna and a fitness centre.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts major credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts major credit cards, Visa, Mastercard, American Express, Eurocard, debit cards and cash.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
