Holiday Inn Express Los Angeles Downtown West, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Los Angeles Downtown West, an IHG Hotel

Exterior
Point of interest
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Reviews

8.0 out of 10

Very good

Popular amenities

  • Gym
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
611 S Westlake Ave, Los Angeles, CA, 90057
  • Good Samaritan Hospital
    10 min walk
  • Jack in the Box
    2 min walk
  • Westlake - MacArthur Park Station
    4 min walk
  • Los Angeles, CA (LAX-Los Angeles Intl.)
    38 min drive

Room options

Standard Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Suite, 1 King Bed, Accessible (Mobil Roll Shower)

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (Addl Living Area)

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds (Addl Living Area)

  • 39 sq m
  • Sleeps 6
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Mobil Roll Shower)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Express Los Angeles Downtown West, an IHG Hotel

Hotel with free breakfast, near L.A. Live
Along with a 24-hour fitness center, this smoke-free hotel has a snack bar/deli and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a meeting room, and dry cleaning are onsite.
Holiday Inn Express Los Angeles Downtown West, an IHG Hotel offers 80 accommodations with safes and coffee/tea makers. Beds feature memory foam mattresses. A pillow menu is available. Premium cable television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and hair dryers.

This Los Angeles hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express Los Angeles Downtown West, an IHG Hotel. During your stay, you'll be within walking distance of L.A. Live. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 2-minute drive from L.A. Live and a few minutes from Los Angeles Convention Center
There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. A 24-hour fitness center, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Express Los Angeles Downtown West, an IHG Hotel. Limited free parking is available on a first-come, first-served basis.

This Los Angeles hotel is smoke free.

Guests are served free buffet breakfast daily from 6:00 AM to 9:30 AM.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Free buffet breakfast available daily 6:00 AM–9:30 AM
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre

Family friendly

  • Free cots/infant beds
  • Microwave
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Grab bar in shower
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Memory-foam mattress
  • Pillow menu

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 43-inch TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Late check-in subject to availability

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Los Angeles Downtown West
Holiday Inn Express Los Angeles Downtown West
Holiday Inn Express Los Angeles Downtown West Hotel
Holiday Inn Express Los Angeles Downtown West
Holiday Inn Express Los Angeles Downtown West an IHG Hotel
"Holiday Inn Express Los Angeles Downtown West an IHG Hotel"

Holiday Inn Express Los Angeles Downtown West, an IHG Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 464 out of 1005 reviews" "
Rating 8 - Good. 252 out of 1005 reviews" "
Rating 6 - Okay. 128 out of 1005 reviews" "
Rating 4 - Poor. 75 out of 1005 reviews" "
Rating 2 - Terrible. 86 out of 1005 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Miguel

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room carpet was extremely dirty, smelly hallways, and pee smell around the property.
Stayed 1 night in Sep 2024

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Aida (receptionist) was amazingly helpful. Housekeeping staff was friendly and quick to bring more linen when needed. The property was exceptionally clean. The breakfast was good, it included omelets, pancakes & more. Free parking was a perk we don’t see very often anymore and a reason to stay here again.
Stayed 1 night in Sep 2024

6/10 Okay

Dad

Liked: Staff & service, property conditions & facilities
Okay property
Stayed 1 night in Jun 2024

6/10 Okay

Crystal

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was okay. It was reasonably clean and the staff was very friendly. However, the hotel is located in a bad area. Very dirty with trash piled on the streets and homeless drug addicts everywhere. The view from the window in the 5th floor hallway was an alleyway filled with vagrants doing drugs. Not a safe area!
Stayed 2 nights in Sep 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great, the area outside the hotel has homeless people camped out and it makes it unsafe to venture out late at night.
Stayed 1 night in Sep 2024

4/10 Poor

Serban

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
The inside of the hotel is good. The staff is friendly and helpful. The big issue I have with this hotel is that it is located in the GETTO! Garbage, tents, homeless people, and junkies are all within a 1-mile radius surrounding this hotel. My heart stopped when I got closer and closer to it. Inside parking helps, but the feeling of someone crawling into your room is still there. They have measures in place, like locked doors and key-enabled elevators, but still did not make me feel safe. In addition, there is a terrible smell throughout the hotel as they use some cheap chemicals to clean it. It's in the lobby and the rooms. It was hard to sleep. I booked the hotel for 3 nights, and on the 2nd night, I had to get out of there. I would only recommend this hotel if you have thick skin and a gun.
Stayed 3 nights in Sep 2024

10/10 Excellent

DARRYL

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 4 nights in Sep 2024

10/10 Excellent

Angel

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though property is not in the best area it is maintained well
Stayed 1 night in Aug 2024

10/10 Excellent

Ambrosia

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing nice cool area .
Stayed 2 nights in Sep 2024

4/10 Poor

Jessica

Travelled with family and small children
Liked: Staff & service, amenities
Lots of homeless behind the building
Stayed 1 night in Sep 2024

8/10 Good

Liliana

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel rooms are clean Breakfast good Staff friendly Not in the nicest area but its LA not to many nice areas
Stayed 3 nights in Aug 2024

8/10 Good

Iris

Stayed 1 night in Aug 2024

10/10 Excellent

Gurjinderjit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Waldemar Pedro

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Despite the hotel's location, the exceptional staff surpass the service of a typical 5-star hotel. Their friendliness and professionalism make guests feel welcome and at home. The hotel's cleanliness is impressive, and the well-prepared, abundant, and delicious breakfast, especially Mrs. Mara's oatmeal, adds to the positive experience. Despite the area not being safe for walking, the hotel's clean and new rooms make it worth considering a return visit.
Stayed 4 nights in Aug 2024

10/10 Excellent

Sandy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful helpful staff!
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jul 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Next time opt out
We booked here because it was close to the Mexican Consulate office. The hotel was clean and appeared to have hard working staff. The only problem was the location. There was a large number of homeless and drug addicted people loitering around the businesses on the same block. There was. An alleyway nearby with a large amount of homeless people. It amazes me that the businesses can stay by open with the garbage and stench that is produced when people take no pride in their neighborhoods. The day we left we noticed police cars and city workers picking up trash but, too late the bad impression had already been made. If you have to stay at this hotel, well it was clean and the people were nice.
Stayed 2 nights in Aug 2024

10/10 Excellent

Chrystal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Mark

Stayed 4 nights in Aug 2024

4/10 Poor

Syed

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was okay Cleanliness was 0, dirty carpets, bed sheets etc Location was negative, homeless people right outside the facility
Stayed 3 nights in Aug 2024

8/10 Good

Sania

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
property was nice but area around was gross
Stayed 2 nights in Aug 2024

6/10 Okay

V Cynthia

Travelled with family
Disliked: Room comfort
Stayed 5 nights in Aug 2024

10/10 Excellent

Verified traveller

The hotel was very nice as was the staff, friendly and helpful. Our room was on 3rd floor overlooking the street. It is not located in the best part of Downtown the street was very noisy especially early morning with cars honking, city waste management picking up commercial trash cans made it difficult to sleep.
Stayed 1 night in Aug 2024

6/10 Okay

Mark

Stayed 4 nights in Aug 2024