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Hotel Gravensteen

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Gravensteen

Staircase
Front of property
Budget Room
Reception
Front of property

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Gym
    Gym
  • Bar
    Bar
  • Room service
    Room service
  • Pet-friendly
    Pet-friendly

Explore the area

Map
Jan Breydelstraat 35, Ghent, 9000
  • Gravensteen Castle
    2 min walk
  • Monastery of the Carmelite Fathers
    3 min walk
  • Korenmarkt Square
    4 min walk
  • Kortrijk (KJK-Kortrijk-Wevelgem Intl.)
    46 min drive

Room options

View all photos for Suite

Suite

Suite

  • 80.0 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room

Minibar, in-room safe, desk, iron/ironing board

Standard Triple Room

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

  • 16.5 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Quadruple Room

Standard Quadruple Room

Standard Quadruple Room

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Double or Twin Room

Minibar, in-room safe, desk, iron/ironing board

Premium Double or Twin Room

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Luxury Double Room

Luxury Double Room

Luxury Double Room

  • 36 sq m
  • Sleeps 3
  • 1 Double Bed

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Room
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Pet-friendly
Free WiFi
Air conditioning
Breakfast available
4.6 out of 5, Wonderful, (651)
The price is €196
for 1 night
includes taxes & fees
5 Dec - 6 Dec
B&B HOTEL Gent Centrum

About this property

Hotel Gravensteen

Ghent hotel in Ghent City Centre with a fitness center and a sauna
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a sauna, a business center, and conference space.
Hotel Gravensteen offers 49 accommodations with minibars and safes. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hotel Gravensteen. During your stay, you're just a quick walk from Old Fish Market. Free WiFi in public areas, a restaurant, and a gym are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym and a sauna
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Steps from Old Fish Market and Kraanlei
  • Pets welcome for a fee (restrictions apply)
Hotel Gravensteen offers its guests a sauna and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and a meeting room are available. Event space at this hotel measures 43 square feet (4 square meters) and includes conference space. A terrace, multilingual staff, and concierge services are also featured at the business-friendly Hotel Gravensteen. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Ghent hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
Hotel Gravensteen has a restaurant on site.
Room service (during limited hours) is available.

Languages

Dutch, English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 22 per night)
  • Limited on-site parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Off-site parking within 1 mi (EUR 15 per day)

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: EUR 19.50 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Sauna

Family friendly

  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Conference space (43 square feet)
  • A meeting room

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV/satellite channels
  • Flat-screen TV

Food and drink

  • Electric kettle
  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per day
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 19.50 per person
  • Self parking fee: EUR 22 per night
  • Nearby parking fee: EUR 15 per day (3281 ft away)
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Safety features at this property include a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 3 stars.

Property is also known as

Gravensteen
Gravensteen Ghent
Gravensteen Hotel
Hotel Gravensteen
Hotel Gravensteen Ghent
Gravensteen Hotel Ghent
Hotel Gravensteen Hotel
Hotel Gravensteen Ghent
Hotel Gravensteen Hotel Ghent

Hotel Gravensteen Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 223 out of 582 reviews" "
Rating 8 - Good. 258 out of 582 reviews" "
Rating 6 - Okay. 72 out of 582 reviews" "
Rating 4 - Poor. 21 out of 582 reviews" "
Rating 2 - Terrible. 8 out of 582 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Kyle

Travelled with group
Liked: Cleanliness
Good value for money. Conveniently located in historic area. Street-facing room was quite noisy given the hot night and need to open the windows. Staff were correct, though not particularly warm.
Stayed 1 night in Jul 2024

10/10 Excellent

Nuha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
The hotel was comfortable and catered for our needs. The family really enjoyed it. The prime location was ideal for the festivities. Reception staff were very helpful especially with parking
Stayed 1 night in Jul 2024

6/10 Okay

ADAM

Travelled with group
Liked: Staff & service
Nice hotel, staff was very nice. Parking was very confusing and you need to go through walking zone. We end up parking in parking lot
Stayed 1 night in Jun 2024

10/10 Excellent

John-James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Our room had no air conditioning so we were melting.
Stayed 1 night in Jul 2024

10/10 Excellent

Tasha, Saint Augustine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a long stay. It was lovely! It’s a beautiful hotel and the staff was able to rise to any challenge. It’s in the perfect location across from the castle and abundant shopping, dining, drinking, museum, church, tower and canal tours and amazing chocolate. The breakfast was excellent and had many options.
Stayed 8 nights in Jun 2024

8/10 Good

Costa Dino

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

6/10 Okay

Michael

Liked: Staff & service
I chose one of the cheaper rooms - facilities may be better in other categories. Lovely buiding, fab location and friendly staff. No air-con and it was warm. Very noisy outside with window open. Aircon was being installed when I was there and windows were measured for new sound proof fittings. So things may improve. I did have to make a complaint about something and staff dealt with it very well. Despite tram works, relatively easy to get to hotel from train station. Do check status but as of July 2024 it was T1 to Zuid, then change platform for T2 to Gravesteen
Stayed 7 nights in Jun 2024

8/10 Good

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Abbiamo parcheggiato in un parcheggio sotterraneo a meno di 5 minuti di distanza. Vicinissimo al castello e a pochi minuti dalla zona con movida serale e dalle principali attrazioni turistiche. Camera spaziosa e raggiungibile con ascensore.
Stayed 1 night in Jun 2024

10/10 Excellent

Alexei

Stayed 2 nights in Jun 2024

10/10 Excellent

Shoko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
middle of everything, very nicely decorated
Stayed 1 night in Jun 2024

10/10 Excellent

Jeff

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central location and lovely stay
Right next to the castle and old town. Clean and nice hotel
Stayed 1 night in Jun 2024

10/10 Excellent

Maria

Stayed 1 night in Jun 2024

8/10 Good

Cherad

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was amazing. Perfect for what we needed. Was a bit farther from the train but the trasport is super close. Staff was super helpful.
Stayed 3 nights in May 2024

10/10 Excellent

John

Travelled with pets, Travelled with partner
Liked: Property conditions & facilities
Perfect location. Easy parking 2 blocks away.
Stayed 2 nights in May 2024

8/10 Good

Stanley

Liked: Property conditions & facilities, room comfort
Depends on the room
At first we were put in a cupboard labelled room 11 which I didn't realise was above the smoking area until we went to bed. It stank. I am asthmatic and could not breathe. Above us were the party 'couple' who were literally up all night banging. I begged to be moved and was told no rooms left. I checked with a booking website and could book a room - a clean room, not smelly and no banging couple. After I begged and cried the member of staff finally relented and gave us a suite (room 44). It was stunning. Book that if you want a treat. It rescued our weekend away. The hotel is lovely as long as you get a good room. Breakfast was fabulous and the position is perfect - right in front of the castle. You need to book high up if you want to be away from the street noise and have a view.
Stayed 3 nights in May 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

4/10 Poor

Abdurahman

Disliked: Staff & service, property conditions & facilities
The location is excellent, only issues is the Linen’s & Towel’s are really old and housekeeper leaves the dirty used towels & sheets & other things in the hallway almost all day long.
Stayed 3 nights in May 2024

6/10 Okay

Jean, Madison

Travelled with family
Liked: Staff & service
Nice view from our room but lack of air conditioning was painful.
Stayed 2 nights in May 2024

6/10 Okay

Frans

Travelled with family
Liked: Staff & service
Old hotel with steps in hallways. So not good for people with disabilities. Room was very warm and airco was making strange noises. Luckily we were able to open the windows to lower temperature. Staff was really nice. Arriving by car was a nightmare with the current Ghent traffic mess.
Stayed 4 nights in May 2024

10/10 Excellent

nicola

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in May 2024

10/10 Excellent

ANGELICA, tukwila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We have a very pleasant staying. Thank you.
Stayed 1 night in May 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful and in a wonderful location. I had hoped to get a parking spot at the hotel. I wasn't aware that the spots are limited and you have to reserve a spot. With all of the one way streets, it is very frustrating to get to the parking garages. But the young lady at the desk was very friendly and helpful. Ghent is an amazing place!
Stayed 1 night in Apr 2024

10/10 Excellent

Orian

Stayed 3 nights in Apr 2024