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The Dene Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Dene Hotel

Property grounds
Lounge
Reception
Lobby
Single Room

Reviews

6.4 out of 10

Popular amenities

  • Bar
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

Map
95 Hoole Road, Chester, England, CH2 3ND
  • Grosvenor Park
    3 min drive
  • Eastgate Clock
    4 min drive
  • The Rows of Chester
    4 min drive
  • Chester (CEG-Hawarden)
    25 min drive

Room options

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

  • Sleeps 3
  • 2 Twin Beds

View all photos for Twin Room

Twin Room

Twin Room

  • Sleeps 3
  • 2 Twin Beds

View all photos for Triple Room

Triple Room

Triple Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Single Room

Single Room

Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double Room

In-room safe, desk, iron/ironing board, cots/infant beds

Superior Double Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room

In-room safe, desk, iron/ironing board, cots/infant beds

Double Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

  • Sleeps 4
  • 4 Twin Beds

Similar properties

Exterior

Roomzzz Chester City

Kitchen
Pet-friendly
Free WiFi
Air conditioning
4.7 out of 5, Exceptional, (1010)
The price is €81
for 1 night
includes taxes & fees
1 Jan - 2 Jan
Roomzzz Chester City

About this property

The Dene Hotel

Hotel with free parking, near Chester City Walls
This smoke-free hotel features a restaurant, a bar/lounge, and a meeting room. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
The Dene Hotel offers 53 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas and include desks. Televisions come with satellite channels.

Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

During your stay at The Dene Hotel, you're just a quick walk from Skate Academy. Free WiFi in public areas, free self parking, and a restaurant are available.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include a meeting room, laundry facilities, and a terrace
  • Just a 3-minute drive from Chester City Walls and a few minutes from Chester Zoo
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The Dene Hotel also features a terrace, a garden, and a picnic area. Limited free parking is available on a first-come, first-served basis.

This 3-star Chester hotel is smoke free.

The Dene Hotel has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Free off-site parking

Food and drink

  • 1 restaurant
  • 1 bar

Family friendly

  • Cots/infant beds (surcharge)
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • A meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Grab bar near toilet
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Cots/infant beds (surcharge)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bath or shower
  • Private bathroom
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from September 5 2023 to January 1 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 10.0 per stay.
  • Cribs (infant beds) are available for GBP 10.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: GBP 10.0 per stay
  • Rollaway bed fee: GBP 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Dene Hotel Chester
Dene Hotel
Dene Chester
The Dene Hotel Hotel
The Dene Hotel Chester
The Dene Hotel Hotel Chester

The Dene Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 30 out of 234 reviews" "
Rating 8 - Good. 72 out of 234 reviews" "
Rating 6 - Okay. 64 out of 234 reviews" "
Rating 4 - Poor. 36 out of 234 reviews" "
Rating 2 - Terrible. 32 out of 234 reviews" "

6.6/10

Cleanliness

7.6/10

Staff & service

5.6/10

Amenities

5.6/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

8/10 Good

Jodie

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chester College teachers annual reunion.
In my opinion this was a low budget hotel which served the needs of my brother and myself adequately. We just needed somewhere to bed down for the night and the Dene Hotel was the ideal place due to it's location.
Stayed 1 night in Feb 2022

6/10 Okay

Dave

Disliked: Cleanliness, property conditions & facilities, room comfort
Got what you pay for
Bathroom not very clean, drainage very poor, sink was backing up from other rooms?.
Stayed 4 nights in Feb 2022

4/10 Poor

Roderick

Stayed 1 night in Feb 2022

10/10 Excellent

Julie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, welcoming, value for money
I stayed for 3 nights during February 2022. The staff were friendly and welcoming. My room was very spacious (the biggest one they have, I think). The shower was powerful and I had a comfortable night's sleep. I looked at the smaller doubles whilst I was there and would also book one of those. A very interesting building, spacious, airy and with lots of potential. Good value for money. Handy for the centre of Chester - either a 15 minute walk (average speed) or a few minutes in a taxi. The pub next door does excellent value for money food, so all in all a good location.
Stayed 3 nights in Feb 2022

8/10 Good

R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

4/10 Poor

Druscila

Stayed 5 nights in Feb 2022

10/10 Excellent

Takeshi

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
I am happy with the experience! Just that I heard snoring from next door. Maybe the walk is too thin or it was so loud???
Stayed 2 nights in Feb 2022

8/10 Good

Liberty

Stayed 1 night in Feb 2022

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No problems
Cheap and cheerful no frills, room was clean and for the price was better than expected. Staff were very helpful and were always on call, all in all a very pleasant stay.
Stayed 2 nights in Feb 2022

10/10 Excellent

Ben

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Excellent service and highly recommended to anyone it's my 2nd stay definitely would book again
Stayed 1 night in Jan 2022

6/10 Okay

Gareth

Travelled with partner
Liked: Staff & service
Hotel basic,room was cold radiator turned off.
Stayed 1 night in Dec 2021

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Karl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean & Friendly
Clean and tidy room, staff were friendly
Stayed 3 nights in Dec 2021

2/10 Terrible

Dorothy

Stayed 1 night in Dec 2021

8/10 Good

William

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Overnight trip to Chester
Comfortable hotel close to the city centre
Stayed 1 night in Nov 2021

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Had a very pleasant stay here.
Stayed 1 night in Nov 2021

6/10 Okay

Ian

Liked: Staff & service
Disliked: Property conditions & facilities
Staff great ,room very tired,not worth£75 in my opinion..
Stayed 1 night in Nov 2021

6/10 Okay

Louise

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Needs a serious makeover.
The hotel itself is very run down. It has a low star rating anyway but you can pay half the price for more stars and it would be much nicer. This was convenient me for location but I could have paid less and been a little further out. Too expensive for what it was. Have no idea about facilities because I was not told of any. Rooms are still key style which is very dated and the room smelt. However staff were very friendly.
Stayed 1 night in Nov 2021

8/10 Good

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

8/10 Good

Kira M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a nice stay
One night stay, staff were helpful and friendly. Easy to check in and out. On-site free parking. The room was tidy, comfortable stay overall. Would use again.
Stayed 1 night in Oct 2021

2/10 Terrible

Joseph

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 1 night in Sep 2021

4/10 Poor

Simon

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Broken bath panel. Dirty shower curtain, broken window fastener, fault plug socket. Hole in carpet.
Stayed 1 night in Sep 2021

8/10 Good

MR Edwin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice area, Pleasant and helpful staff, Clean and tidy room. Close to other amenities.
Stayed 3 nights in Sep 2021

6/10 Okay

Graham

Liked: Staff & service
Disliked: Property conditions & facilities
The entrance to our room had a big dip by front door
Stayed 1 night in Sep 2021