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Ventus at Marina El Cid Spa & Beach Resort - All Inclusive

4.0 star property
VIP Access

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Photo gallery for Ventus at Marina El Cid Spa & Beach Resort - All Inclusive

Outdoor pool, pool loungers
On the beach
One Bedroom Suite Platinum with Jacuzzi
3 bars/lounges, poolside bar
Premium bedding, minibar, in-room safe, desk

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

Map
Blvd. El Cid Mz20 Lt 1-01,Unidad 11 Sm03, Puerto Morelos, QROO, 77580
  • Ojo de Agua Beach
    ‪3 min drive‬
  • Puerto Morelos Town Square
    ‪3 min drive‬
  • Puerto Morelos Beach
    ‪8 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪28 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for 2 Bedroom Suite Platinum

Premium bedding, minibar, in-room safe, desk

2 Bedroom Suite Platinum

  • 207 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for One Bedroom Suite Platinum with Jacuzzi

One Bedroom Suite Platinum with Jacuzzi

One Bedroom Suite Platinum with Jacuzzi

  • 103 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

View all photos for Junior Suite Platinum

Premium bedding, minibar, in-room safe, desk

Junior Suite Platinum

  • 53 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

View all photos for Standard Suite

Premium bedding, minibar, in-room safe, desk

Standard Suite

  • 265 sq m
  • Ocean view
  • Sleeps 7
  • 2 King Beds and 1 Double Bed

View all photos for One Bedroom Suite Platinum

One Bedroom Suite Platinum

One Bedroom Suite Platinum

  • 103 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

View all photos for Junior Suite

Premium bedding, minibar, in-room safe, desk

Junior Suite

  • 53 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

View all photos for Family Room

Premium bedding, minibar, in-room safe, desk

Family Room

  • 53 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Queen Murphy Bed

View all photos for Luxury Platinum

Premium bedding, minibar, in-room safe, desk

Luxury Platinum

  • 53 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Family Room Platinum

Premium bedding, minibar, in-room safe, desk

Family Room Platinum

  • 53 sq m
  • Ocean view
  • Sleeps 5
  • 2 Double Beds and 1 Queen Murphy Bed

Similar properties

Private beach nearby, white sand

Ventus Ha at Marina El Cid Spa & Beach Resort

  • Pool
  • Hot tub
  • All-inclusive
  • Spa
4.5 out of 5, Wonderful, (771)
The price is €487
for 1 room
includes taxes & fees
20 Mar - 21 Mar
Ventus Ha at Marina El Cid Spa & Beach Resort

About this property

Ventus at Marina El Cid Spa & Beach Resort - All Inclusive

Family fun on the beach, with outdoor pool, near Puerto Morelos Town Square
Catch some rays at the beach or spend the day relaxing at Ventus at Marina El Cid Spa & Beach Resort - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 2 restaurants.
Ventus at Marina El Cid Spa & Beach Resort - All Inclusive offers 290 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels.

Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

EL COCAY SPA has couples treatment room(s). Services include massages. The spa is open daily.
Our customers tell us they can't get enough of the pool at Ventus at Marina El Cid Spa & Beach Resort - All Inclusive. During your stay, you'll be within walking distance of Puerto Morelos Town Square. You'll find features like free breakfast, plus 2 restaurants and 3 bars.
  • Free buffet breakfast served daily
  • Drinking and dining options include 2 restaurants, a poolside bar, and 3 bars/lounges
  • Take a swim in the outdoor pool
  • Treat yourself to massages at EL COCAY SPA
  • Services include a free kid's club, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym and a playground
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 3-minute drive from Puerto Morelos Town Square and 8 minutes from Puerto Morelos Beach
  • Airport shuttle service available for a fee
Ventus at Marina El Cid Spa & Beach Resort - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Ventus at Marina El Cid Spa & Beach Resort - All Inclusive offers its guests a full-service spa, an outdoor pool, and a health club. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Free breakfast is served daily.

A children's pool, spa services, and a complimentary children's club are also featured at the family-friendly Ventus at Marina El Cid Spa & Beach Resort - All Inclusive.

Smoking is allowed in designated areas at this 4-star Puerto Morelos property.

Guests are served free buffet breakfast daily from 7:00 AM to 11:00 AM.
Ventus at Marina El Cid Spa & Beach Resort - All Inclusive has 2 restaurants on site.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Parking and public transport

  • Wheelchair-accessible parking available
  • Return airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7:00 AM–11:00 AM
  • 2 restaurants
  • 3 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • Children's pool
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Computer station
  • A meeting room

Outdoors

  • Beachfront location
  • Garden
  • Pool sunloungers

Spa

  • Couples treatment room(s)
  • Massages
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar in shower
  • Height-adjustable showerhead
  • Low-height plug sockets in bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.

Property is also known as

Ventus Marina El Cid Spa Beach Resort All Inclusive
Ventus Marina El Cid Spa Beach All Inclusive Puerto Morelos
Ventus Marina El Cid Spa Beach Resort All Inclusive
Ventus Marina El Cid Spa Beach All Inclusive Puerto Morelos
Ventus Marina El Cid Spa Beach All Inclusive
Ventus at Marina El Cid Spa Beach Resort All Inclusive
Ventus Marina Cid Inclusive

Ventus at Marina El Cid Spa & Beach Resort - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 777 out of 1345 reviews
Rating 8 - Good. 302 out of 1345 reviews
Rating 6 - Okay. 145 out of 1345 reviews
Rating 4 - Poor. 55 out of 1345 reviews
Rating 2 - Terrible. 66 out of 1345 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Michael C

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A la carte dining is not a good option with young family, so greatly disappointed that there is only 1 restaurant providing a buffet in the evening.
Stayed 7 nights in Nov 2024

2/10 Terrible

Meri, los angeles

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Off the bat, I like to mention, I will never visit this property again walking into this property. I already received bad service we arrived to the hotel early morning and the concierge. Let us know. Check in time is at 3 PM. He also mentioned to us that we can upgrade our room to a swim up and usually when you upgrade your room, your room is already ready for you to check in at the time, we still need to wait until 3 PM to check into the upgraded room to see which room would be available for us since we had a late night flight and got in early morning. We were tired and waited in the lobby for three hours. nobody was accommodating to us, As we were there with our three children, myself and my husband. After finally getting our room three hours later, we got notified that we only have access to two Wi-Fi per room instead of everyone being able to access Wi-Fi in the room which are five people. My kids had homework to do and weren’t able to do it for the whole week my husband needed the Wi-Fi for work and if you want to have more Wi-Fi in the room, you have to pay $60 a day that was not disclosed booking the room or anywhere written in their site. As far as service goes, the employees are nice, but not very verbal in English, which makes things difficult to communicate, Unlike if you stay in the hotel where they’re more fluent in English. The food was horrible. Nothing was Madewell. At the buffet You had to wait in line for someone to cook the food Very small buffet areas…
Stayed 7 nights in Nov 2024

10/10 Excellent

Clesio Manuel

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was the cleanest resort I’ve ever been at. The staff were very friendly and very helpful. The staff definitely deserves a raise. The restaurants were very good. If you have kids, this is the place to be. Thank you for a this amazing experience.
Stayed 7 nights in Nov 2024

8/10 Good

Hosein

Stayed 7 nights in Nov 2024

10/10 Excellent

Gary, Whitby

Stayed 7 nights in Nov 2024

8/10 Good

Muhammad Fawad

Stayed 6 nights in Nov 2024

10/10 Excellent

thomas

Stayed 7 nights in Nov 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
My son really enjoyed the kids club staff, I could tell from his face when I picked him up, he had a blast. We are thinking about coming back. Anyways, the only slightly disappointing thing was the temperature of the pool water, it was a bit cold but every thing else is pretty nice.
Stayed 6 nights in Nov 2024

10/10 Excellent

Amandeep Singh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Liked the food the staff, safe space for family. Housekeeping a little slow for 2 days. Meal areas congested around popular items.
Stayed 7 nights in Nov 2024

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
This place was amazing. Only disappointing thing was our flight was delayed for 10 hours and it made us lose a whole day at the airport and that is money lost that I can’t get back
Stayed 5 nights in Nov 2024

10/10 Excellent

Jason

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not too big , good food , good seevice
Stayed 7 nights in Nov 2024

8/10 Good

Noemi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Kasey K, Washington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was amazing and the pool was super fun!
Stayed 8 nights in Nov 2024

4/10 Poor

Lizette

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I have been a loyal guest staying in the Platinum rooms every Nov. for six years. Up until this year, my experiences were enjoyable, but this visit was a letdown due to the property’s indifference and lack of care for loyal guests. An airline delay caused us to arrive a day late, and a canceled return flight forced us to book an extra night. I contacted the hotel well in advance to request shifting our reservation by one day keeping the same length of stay and offered to pay any difference. Despite explaining my loyalty as a returning guest, they flatly refused. Even Expedia was surprised, noting that most reputable hotels accommodate such requests for regular customers. I hoped to resolve the issue in person at the Platinum membership area. Instead, I was met with a stone-faced staff member who showed no empathy and quickly passed me off to someone named Janet over the phone. Janet curtly informed me they had “fulfilled their part” and didn't offer any assistance, not even a small gesture of goodwill like consulting a supervisor or applying a minimal discount. Her tone was dismissive and indifferent, leaving me stunned. This lack of care and professionalism from a property I once trusted is unacceptable. I’ve spent years bringing family and friends to this hotel, and I expected better treatment. The coldness and rigidity shown were shocking and out of line with the service I had come to expect. Ventus has made it clear they do not value loyal guests, and I won't be returning

10/10 Excellent

richard

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach around the property is dirty… but the beach in front of the hotels was well taken care of.
Stayed 12 nights in Nov 2024

10/10 Excellent

Camille

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is truly a dream come true! It boasts stunning views and an all-inclusive experience that will leave you speechless. The food is an absolute delight—plentiful, mouthwatering, and so convenient with a variety of dining options to satisfy every craving. The drinks flow freely, adding to the festive atmosphere! It’s the perfect place for families, with exciting activities for all ages. I can’t wait to return for another unforgettable experience!
Stayed 4 nights in Nov 2024

10/10 Excellent

Sandra

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Marzena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 7 nights in Nov 2024

10/10 Excellent

Yuliya

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay
Stayed 9 nights in Nov 2024

10/10 Excellent

Marcus C

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people here was so friendly and helpful and helped in any way that they could. I would recommend this resort to anyone.
Stayed 3 nights in Nov 2024

8/10 Good

Tran

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very clean, food was great, room service available 24 hours. Kids friendly
Stayed 7 nights in Nov 2024

10/10 Excellent

Paige

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short stay at Ventus for our family but we loved it. Tons of food options, drinks were great but the best part was the friendly staff who were so attentive. Highly recommend.
Stayed 2 nights in Nov 2024

10/10 Excellent

Nicole

Travelled with family
Liked: Amenities, property conditions & facilities
This was our third time at this resort and we absolutely love it here! We'll be back next year!
Stayed 5 nights in Nov 2024