Occidental Tucancún All Inclusive

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Dates

December 2024

January 2025

3 outdoor pools, pool umbrellas, pool loungers

On the beach, white sand, sun-loungers, beach umbrellas

Overview
Rooms
Location
Policies

Good

Popular amenities

All-inclusive

Bar

Room service

Housekeeping

Pool

Breakfast included

Explore the area

Avda. Kukulcan, km. 13,5. Lote 24, Cancun, QROO, 77500

Kukulcan Plaza Shopping Mall
1 min walk
La Trattoria, Barcelo
1 min walk
Cancun Bus Station ADO
16 min drive
Cancun, Quintana Roo (CUN-Cancun Intl.)
20 min drive

Room options

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Double Room

35 sq m
Resort view
Sleeps 4
1 King Bed OR 2 Twin Beds

Double Room, Sea View

35 sq m
Sea view
Sleeps 4
1 King Bed OR 2 Twin Beds

Premium Suite, Oceanfront (Level)

80.3 sq m
Ocean view
Sleeps 4
1 King Bed

Family Room, Oceanfront (Premium Level)

128.8 sq m
Ocean view
Sleeps 6
1 King Bed and 2 Twin Beds

Premium Room, Sea View (Level)

35 sq m
Sea view
Sleeps 4
1 King Bed OR 2 Twin Beds

Similar properties

Pool

Breakfast included

All-inclusive

Spa

for 1 room

includes taxes & fees

5 Jan - 6 Jan

About this property

On beach with 3 outdoor pools for sandy fun near Luxury Avenue Shopping Mall

Catch some rays at the beach or spend the day relaxing at Occidental Tucancún All Inclusive's full-service spa. Then enjoy a meal at one of the property's 4 restaurants.

Occidental Tucancún All Inclusive offers 339 air-conditioned accommodations with free minibar items and safes. LCD televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor tennis court and a health club are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, zenserenz. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Our customers tell us they can't get enough of Occidental Tucancún All Inclusive's great beach location. During your stay, you're just a quick walk from Kukulcan Plaza Shopping Mall. You'll find features like free breakfast, free WiFi in public areas, and free self parking.

Free buffet breakfast served daily
Free WiFi
Free self parking
Enjoy Mexican cuisine at México Lindo, one of the property's 4 restaurants and 2 bars/lounges
Take a swim in the 3 outdoor pools
Treat yourself to massages, manicures and pedicures, or reflexology at zenserenz
Services include a free kid's club, dry cleaning/laundry, and a concierge
Onsite recreation includes an outdoor tennis court, a gym, and basketball
Guests have great things to say about the proximity to shopping and the location
Steps from Luxury Avenue Shopping Mall and 5 minutes by foot from Marlin Beach

Occidental Tucancún All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Occidental Tucancún All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 4 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. For a drink, you can stop by one of the onsite bars, including 3 poolside bars and 2 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Self parking is free.

This 3.5-star Cancun property is smoke free.

Guests are served free buffet breakfast daily from 7:00 AM to noon.

México Lindo - This restaurant specializes in Mexican cuisine. Reservations are required.

El Mirador - Onsite buffet restaurant. Open daily.

La Claraboya - This restaurant specializes in seafood. Reservations are required. Open daily.

La Trattoria - This restaurant specializes in Italian cuisine. Reservations are required. Open daily.

24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included

In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Entertainment

Onsite entertainment and activities

Onsite live performances

Theme parties

Awards and affiliations

Eco-Certified Property

This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free uncovered self-parking on site

Food and drink

Free buffet breakfast available daily 7:00 AM–noon
4 restaurants
3 poolside bars, 2 bars/lounges and 1 swim-up bar
24-hour room service

Restaurants on site

México Lindo
El Mirador
La Claraboya
La Trattoria

Things to do

3 outdoor pools
Arcade/games room
Basketball
Beach volleyball
Billiards/pool table
Children's pool
Fitness centre
Full-service spa
Outdoor tennis court
Playground
Shopping
Tennis
Volleyball

Family friendly

3 outdoor pools
Arcade/games room
Children's games
Children's pool
Free children's club
Free cots/infant beds
Free rollaway/extra beds
Corner/local shop
In-room childcare (surcharge)
Laundry facilities
Playground
Pool gate
Snack bar/deli
Supervised childcare (surcharge)

Conveniences

ATM/banking services
Banquet hall
Lift
Front-desk safe
Gift shop/newsstand
Corner/local shop
Library

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service
Wedding services

Business services

Business centre
A meeting room

Outdoors

Beach loungers
Beach umbrellas
Beachfront location
Garden
Pool sunloungers
Pool umbrellas
Terrace

Spa

Aromatherapy
Body scrubs
Body treatments
Body wraps
Facials
Hydrotherapy
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - sports
Reflexology
Spa open daily
Thalassotherapy

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible (may have limits)

Beach towels
Couples dining
Romance packages available
Smoke-free property

Room amenities

Bedroom

Air conditioning
Bed sheets
Free cots/infant beds
Free rollaway beds

Bathroom

Free toiletries
Hairdryer
Private bathroom
Shower
Towels

Entertainment

TV channels
LCD TV

Food and drink

Coffee/tea maker
Free bottled water
Free minibar

Iron/ironing board
Mobile key entry
Phone
Safe
Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at Occidental Tucancún All Inclusive

Children and extra beds

Children are welcome.

Free rollaway/extra beds!

Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

A tax is imposed by the city: MXN 76.00 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival.

We should mention

Registered guests are the only ones allowed to be in guestrooms.
Pets and service animals are not allowed on site.

Property is also known as

Barcelo Tucancun Beach

Occidental Tucancún All Inclusive Cancun

Tucancun Beach All Inclusive

Tucancun Beach Barcelo

Barcelo Hotel Tucancun Beach

Barcelo Tucancun Beach Hotel

Barcelo Tucancun Beach Resort

Cancun Barcelo

Tucancun Hotel

Occidental Tucancún Cancun

Occidental Tucancún

Occidental Tucancún All Inclusive All-inclusive property Cancun

Occidental Tucancún All Inclusive All-inclusive property

Barcelo Tucancun Beach All Inclusive

Occintal Tucancún Inclusive i

Occidental Tucancún All Inclusive Cancun

Occidental Tucancún All Inclusive All-inclusive property

Occidental Tucancún All Inclusive All-inclusive property Cancun

Occidental Tucancún All Inclusive Reviews

7.6

Good

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

10/10 Excellent

Kris

22 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Sep 2024

6/10 Okay

Esteban

22 Sept 2024

Stayed 5 nights in Sep 2024

10/10 Excellent

Ricardo, Brooklyn

16 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Sep 2024

6/10 Okay

Ricardo

16 Sept 2024

Liked: Cleanliness, staff & service

Stayed 3 nights in Sep 2024

8/10 Good

Seon-ok

14 Sept 2024

Overall, I was happy staying at Occidental Tucancún. The staff are great. The food was eatable but nothing special. It could be better.

Stayed 11 nights in Aug 2024

6/10 Okay

Jeffery

Travelled with group

12 Sept 2024

Liked: Cleanliness

The pools great the food was cold took 4calls to get washcloths the Michal Jackson show was great the staff was very nice. I have never stayed at a resort that did not leave washcloths in the rooms. The couple that I traveled with had the same problem in there room.

Stayed 7 nights in Sep 2024

8/10 Good

Marbella Cruz

Travelled with partner, Travelled with group

12 Sept 2024

Liked: Cleanliness, staff & service, amenities

The resort was beautiful. I do feel like there were a lot of locals and the drinks were good not great. I loved the sea view and the room came with some damages, but the cleaning service did an amazing job.

Stayed 5 nights in Aug 2024

6/10 Okay

Maria

12 Sept 2024

Average

Stayed 4 nights in Sep 2024

10/10 Excellent

Adelfo

8 Sept 2024

Stayed 5 nights in Aug 2024

10/10 Excellent

Alec

7 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

The night entertainment was good but only for an hour. It could've been a little bit longer.

Stayed 7 nights in Aug 2024

6/10 Okay

Alina

Travelled with group

1 Sept 2024

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

The property rooms need some serious update. We stayed in 5038, the mattress and blanket smelled like urine (not the sheets they were changed every day with EXCELLENT cleaning personnel). The patio door was very difficult to open, the balcony curtain lining was covered in black mold, walls have mold too and needed to be repainted a long time ago. The sink outside bathroom was clogged and the faucet was lose. The bathroom was moldy too with black spots all over walls and ceiling. Safe worked great. Air conditioning was working great. Fridge was always restocked, but for some reason on second day stopped cooling. The lobby was ok, bars were great very attentive bar tenders, food tasted good, but not a big variety but tasted good and no one got sick.

Stayed 3 nights in Aug 2024

10/10 Excellent

magali

1 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Aug 2024

6/10 Okay

Van

27 Aug 2024

Liked: Staff & service

For the price, it is an okay place. I would probably not Go back to it. Overall, the staff are friendly and welcoming.

Stayed 4 nights in Aug 2024

10/10 Excellent

Allan

Travelled with family

23 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had a great time staying here. The Staff was great. The hotel rooms are not the newest but we didn't hangout in the room much. The food is average but there are places to eat in walking distance. The view from the hotel to the beach is amazing.

Stayed 5 nights in Aug 2024

6/10 Okay

Jose

Travelled with family and small children

23 Aug 2024

Liked: Cleanliness, staff & service

Rooms need to be remodeled and food quality needs improvements.

Stayed 2 nights in Aug 2024

6/10 Okay

Vanessa

20 Aug 2024

Liked: Cleanliness

Stayed 5 nights in Aug 2024

10/10 Excellent

Emmanuel, scarborough

17 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

All of the staff were amazing! They made our stay memorable! Thank you so much for being the greatest host and our family had the loveliest time!

Stayed 6 nights in Aug 2024

8/10 Good

Agata Anna

Travelled with family

16 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good

Stayed 7 nights in Jun 2024

6/10 Okay

Alex

Travelled with family

15 Aug 2024

The interior common areas were outdated and had noticeably worn-out furniture. The nightly show was just okay at best. At night, the main bar only had one bartender so it was hard to get a drink. The pools were okay and the pool bar drinks were good. The beach and the proximity to things is the reason to stay at this resort. The buffets offered exactly the same choices everyday and they always had an excuse for not getting you a table at one of the three actual restaurants. I guess overall you get what you pay for.

Stayed 6 nights in Aug 2024

8/10 Good

Ana

Travelled with family and small children

14 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Property was great. They had a 24/7 snack bar with great grab and go food. At buffet & Italian restaurant, Some of the food was great, some was average. What I didn’t like was that, We were a party of 6 adults 1 child & we were not able to be seated together at every meal even though there were empty tables. It was a family trip, so we would have loved to share meals together.

Stayed 5 nights in Aug 2024

4/10 Poor

Luiz, Linden

12 Aug 2024

Disliked: Staff & service, property conditions & facilities

Stayed 7 nights in Aug 2024

8/10 Good

Gustavo

11 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

We loved the location

Stayed 4 nights in Aug 2024

8/10 Good

Maria R

Travelled with family

9 Aug 2024

Liked: Cleanliness, staff & service, amenities

Staff very kind, super clean location. Easy check in and out. After check out we keep our privileges of having drinks and food while we waited for our airport transportation. One of the elevators didn’t work the entire time we stayed. En general good place to stay, very well located (in front of a Soriana, a hospital and a shopping Mall) and the night shows very likable!

Stayed 3 nights in Aug 2024