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Flamingo Cancun - All Inclusive

3.0 star property

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Photo gallery for Flamingo Cancun - All Inclusive

2 outdoor pools, pool umbrellas, pool loungers
Family Room
Poolside bar
Theatre show
On the beach, white sand, beach towels

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Room service
  • All-inclusive
  • Spa
  • Gym

Explore the area

Map
Blvd. Kukulcan Km. 11, Zona Hotelera, Cancun, QROO, 77500
  • La Isla Shopping Mall
    ‪13 min walk‬
  • Cancun Interactive Aquarium
    ‪15 min walk‬
  • Cancun Convention Center
    ‪4 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪22 min drive‬

Room options

View all photos for Jr Suite swim up ocean view

Jr Suite swim up ocean view

Jr Suite swim up ocean view

  • Ocean view
  • 43 sq m
  • Sleeps 2
  • 1 King Bed and 1 King Sofa Bed

View all photos for Standard Room, Ocean View

Standard Room, Ocean View

Standard Room, Ocean View

  • Ocean view
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room Ocean view

Deluxe Room Ocean view

Deluxe Room Ocean view

  • Ocean view
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Room

Family Room

Family Room

  • 39 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bunk Bed OR 1 King Bed and 1 Twin Bunk Bed

View all photos for Standard Room, Lagoon View

Standard Room, Lagoon View

Standard Room, Lagoon View

  • Lake view
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Superior ocean front

Deluxe Superior ocean front

Deluxe Superior ocean front

  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Room

In-room safe, blackout curtains, soundproofing, free WiFi

Standard Room

  • 39.0 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Superior Lagoon View

Deluxe Superior Lagoon View

Deluxe Superior Lagoon View

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room Lagoon view

Deluxe Room Lagoon view

Deluxe Room Lagoon view

  • Lagoon view
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Swim up Ocean view

Deluxe Swim up Ocean view

Deluxe Swim up Ocean view

  • Ocean view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Pool terrace walkout

Deluxe Pool terrace walkout

Deluxe Pool terrace walkout

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Similar properties

Junior Studio Suite, Hot Tub, Ocean View

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  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
3.9 out of 5, Good, (2367)
The price is €216
for 1 room
includes taxes & fees
25 Apr - 26 Apr
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About this property

Flamingo Cancun - All Inclusive

Family fun on the beach, with 2 outdoor pools, near La Isla Shopping Mall
Spend the day playing on the beach then return to dine at one of Flamingo Cancun - All Inclusive's 4 restaurants.
Flamingo Cancun - All Inclusive offers 249 air-conditioned accommodations with safes and hair dryers. Flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers with deep soaking bathtubs and complimentary toiletries. This Cancun resort provides complimentary wireless Internet access. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Flamingo Cancun - All Inclusive's great beach location gets high marks from our customers. During your stay, you're just a quick walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Features include free WiFi in public areas and free self parking, plus 2 outdoor pools.
  • Free WiFi
  • Free self parking
  • For dining with ocean views, stop by La Fuente, one of the property's 4 restaurants
  • Take a swim in the 2 outdoor pools
  • Services include a free kid's club, a lifeguard on site, and dry cleaning/laundry
  • Onsite recreation includes a gym and a playground
  • Guests have great things to say about the location and the beach
  • 13 minutes by foot from La Isla Shopping Mall and a 3-minute drive from Forum Beach
Flamingo Cancun - All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of Flamingo Cancun - All Inclusive, you'll find 2 outdoor swimming pools, a fitness center, and a children's pool. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A rooftop terrace, spa services, and a library are also featured at the family-friendly Flamingo Cancun - All Inclusive. Free self parking is available.

This Art Deco Cancun resort is smoke free.

La Fuente - This poolside restaurant serves breakfast, brunch, lunch, and dinner.
Albatros - This beachfront theme restaurant serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Don Roberto´s Bar & Pizza - This theme restaurant is located by the pool and specializes in pizza. Guests can enjoy drinks at the bar. Open daily.
Snack Bar Las Palmas - This family restaurant is located by the pool. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

In-room minibar (all beverages included)

Land activities

Fitness facilities

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Albatros
  • Don Roberto´s Bar & Pizza
  • La Fuente
  • Snack Bar Las Palmas

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Gym
  • Library
  • Playground

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Meeting room

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Flamingo Cancun - All Inclusive

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay
  • Sanitation services: USD 4 per night
  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Cancun Flamingo
Cancun Flamingo Resort
Flamingo Cancun
Flamingo Cancun Resort
Flamingo Resort Cancun
Resort Flamingo Cancun
Cancun Flamingo Hotel
Flamingo Cancun Hotel Cancun
Cancun Flamingo Hotel
Flamingo Resort Cancun

Flamingo Cancun - All Inclusive Reviews

Reviews

6.8
Rating 10 - Excellent. 357 out of 1188 reviews
Rating 8 - Good. 265 out of 1188 reviews
Rating 6 - Okay. 200 out of 1188 reviews
Rating 4 - Poor. 148 out of 1188 reviews
Rating 2 - Terrible. 218 out of 1188 reviews

7.4/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Eliana, New York

Travelled with family
Disliked: Staff & service, amenities
I was very excited to stay at this property as I have never stayed in a hotel in Cancun. Always been around Playa. The hotel was average at best. The furniture and rooms are pretty old (toilet was about to break every time you sat down). Staff’s favorite word was always no. The food at the buffet was always very poor in quality and variety. I ate chicken the three days I stayed there. Speaking with other customers, they had the same thought about the food. The only person I found very responsive and helpful was the general manager. If you complained to him, he was able to help. But you don’t want to feel like you are in the school yard telling on others. In general is not a horrible hotel BUT there is a looot of room for improvement in all areas.
Stayed 3 nights in Jan 2025

6/10 Okay

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not worth a stay
The drink service and drinks were good. Within 30 minutes of moving into my room, it was flooded with 2-3 inches of water from a heavy rain that emptied from the roof into my room through the front door. The whirlpool/ “hot tub” is a joke- it’s just like warm/cold and nobody uses it because of that- don’t know why they even bother having one. The buffet in La Fuente was bad- not enough Mexican food choices and they only had tacos 1 of the 3 nights I was there even though it was advertised as every night.
Stayed 3 nights in Jan 2025

6/10 Okay

Idai

Travelled with family and small children
Disliked: Staff & service, amenities
Property is small , no activities , only one restaurant same food every day. Stuff not very friendly . Beach was very pretty.
Stayed 6 nights in Jan 2025

10/10 Excellent

Sharon Lynn

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. Food was very good and the staff was amazing!
Stayed 7 nights in Jan 2025

2/10 Terrible

Carlos

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The all inclusive was fairly good, but the room that we got was not stocked properly with our reservation our room came with a bottle of sparkling wine. We never received it even after talking to the manager, and he promised to send somebody with the bottle. You can hear a lot of noise from other guest and also toilet noises I would have to consider it really hard to going back.
Stayed 2 nights in Jan 2025

2/10 Terrible

Shed-laure

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is horrible! I hated my 3-day stay here. WiFi: There is no WiFi in the rooms. Once I realized I did not have WiFi in the room, I immediately brought it to the attention of the front desk. They switched my room to a room where the WiFi router/modem is in, so that room will have “higher WiFi sensitivity”. I was in room 206, then switched to room 205. The supervisor on duty, Axel, did his best to assist me but the WiFi still did not work in room 205. Even a bellman told me switching rooms won’t help, there’s just no WiFi in rooms. Had I known this, I wouldn’t have booked this hotel. On Expedia they advertise WiFi in rooms and most common areas. It was so bad that every night I would see a few people in the lobby on their laptops since the WiFi wasn’t working in their rooms either. Bars: The bar hours are kind of inconvenient. One bar opens, when the other bar closes. The bars close at 11pm, which to me is kinda early to be an all-inclusive hotel. Also, the bartenders will stop making drinks like 15 minutes before closing time; they only have beer available. I encountered this issue at the lobby bar. I went to get a drink at 10:45pm. The bartender told me they’re closed and only have beer. I told him I don’t drink beer and it’s not 11pm yet. He refused to serve me. I went to the front desk to inform them and that’s when he made me a drink. Horrible! Restaurant: Small dining rooms. Room: Clean for most part but my shower was dirty. Please book another hotel!
Stayed 3 nights in Jan 2025

2/10 Terrible

Flavio

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

6/10 Okay

Evelyna

Travelled with family
Liked: Cleanliness, staff & service
The hotel was average overall. Food was great but the variety was not all there. Most of the same food was served every night. The wifi around the hotel was no good. I give this hotel a 3 star.
Stayed 6 nights in Dec 2024

8/10 Good

Katarzyna Wanda, Ann Arbor

Liked: Cleanliness, staff & service, property conditions & facilities
I liked a beautiful beach, clean pools and staff kindness. Didn't like too chilly water in the shower and the long wait for the dinner in the buffet restaurant. Overall I'm glad I have been there.
Stayed 8 nights in Dec 2024

8/10 Good

Diana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was good, but not so much variety. No indertaimen, absolutely nothing to do in the rainy day.
Stayed 7 nights in Dec 2024

8/10 Good

Obed

Liked: Cleanliness, staff & service, property conditions & facilities
A great stay for the price. Restaurant capacity is limited and created long lines at times.
Stayed 5 nights in Dec 2024

6/10 Okay

ZELIA

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The great customer service and location are what makes this hotel good enough to stay. Beautiful beach, and employees like Christian, Cinthia, Lissie makes a great stay at Flamingo Cancun. I didn't like this time that the "Deluxe room with ocean view" was not deluxe at all, a shower with no door caused wet floor every time we took a bath, ocean view covered with palm trees,the internet didn't work properly, tv control didn't work properly . The hotel sent us a bottle of champagne the first day, it was a nice gift but not enough to compensate the room deficiencies. The hotel needs a mayor update.
Stayed 7 nights in Dec 2024

6/10 Okay

Renee

Travelled with partner
Liked: Cleanliness, staff & service
Place looks rundown. Had to switch rooms because lights, safe and fridge weee not working properly and paint was peeling on our balcony. Very limited dining options. Food was not great at all. Drinks were bland and always tasted off. Mostly stuck to beer because of it. Staff for the most part was nice, beach is beautiful
Stayed 4 nights in Dec 2024

4/10 Poor

Karolina M

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Horrible hotel in bad condition
Stayed 6 nights in Dec 2024

4/10 Poor

Evelyn

Travelled with family, Travelled with family and small children
Liked: Staff & service
There are not a lot of options to eat. The Albatroz restaurant requires a 24hr reservation, and it’s the same dinner menu. We had a party of 8, and 4 of us ended up getting sick due to the food. On our last night, my husband and I woke up around 2:00 am due to a noise. It took them 1.5 hrs to finally give us another room to be able to sleep with our boys. However, the wanted us to pack everything at 3:00 am to be able to get a new key to a different room. After arguing at the front desk, they gave us another room to be able to sleep. The noise was coming from the room downstairs and it sounded like a loud clock. It was very loud. The staff at the buffet and restaurant were very nice though. All in all, I will pay more money next time and stay at a better hotel.
Stayed 4 nights in Dec 2024

2/10 Terrible

Bhavneet

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had the worst stay! Very old dirty property, half the things were not working in my room. Customer service was terrible.. so was the food.. was so hard to even get a coffee from them. They were even in charge of the Starbucks inside and most of the time no one was there and you would have to try to hunt one of the workers down. Pictures were definitely a catfish. One night asked for water bottle and they said no.. you have to pay for it and said sure and they said you’ll get it in the morning not now. Just many bad experiences, the price should have been a lot lower then the amount we spent here
Stayed 5 nights in Dec 2024

8/10 Good

Melisa

Travelled with group
Liked: Staff & service
Pros: The property is nice, the beach is absolutely beautiful and long. If you like taking long walks on the beach, you found your place. The restaurant and Bar service were excellent, props to CHRISTIAN AND JOSÉ AT the bar CHRISTIAN always made sure our mini fridge was full. Cons: The rooms on the “lagoon” side are very outdated and near the road,, so very very noisy when the traffic is high. Difficult to get someone to come clean the room/ get clean towels/ get toilet paper …We had to go steal toilet paper off a cart. The food wasn’t great except for the pizza place. We had pizza every day!
Stayed 7 nights in Dec 2024

2/10 Terrible

Elefteria

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very filthy, looked like black mold around the ac, the balcony door didn’t lock, toilet didn’t flush , mini fridge broken, the took 2 hours to get us checked in so we arrived at 3 pm on dec 25, 2024 and only got our room at 5 pm. They sent us to TWO occupied rooms before that. Horrible mean management at the front desk. Would not change our rooms, no apologies for any of the unprofessional and unacceptable conditions! Nightmare vacation!
Stayed 7 nights in Dec 2024

6/10 Okay

Wala

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The building is old but the service is great!
Stayed 9 nights in Dec 2024

10/10 Excellent

Cornel, Waterford Township

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff was very good, food very good, Location on a wide beach zone. Walkable street zone close to Isla mall.
Stayed 7 nights in Dec 2024

2/10 Terrible

Channie Aretha

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Roja

Liked: Cleanliness
Stayed 7 nights in Dec 2024

10/10 Excellent

Dang

Stayed 5 nights in Dec 2024

2/10 Terrible

Daniel

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the worst experience I have ever had at a hotel. Moldy rooms horrible food rude staff. No wifi, no hot water, toilet didn’t flush I had to fill the garbage can with water to flush. The amenities listed are not true. Worst hotel in Cancun
Stayed 7 nights in Dec 2024

6/10 Okay

Somi

Travelled with family
Disliked: Staff & service, property conditions & facilities
We visited flamingo for the first time for one week and we really enjoyed the food at the buffet and other choices. House keeping is not done properly, staff don’t speak English so if we request something no idea show to respond. After cleaning the rooms no new towels put. Rooms are in bad shape specially beds are very noisy, bath rooms really needs to renovate always plugs the tub, balcony door can’t even open, phone was not working so I had to complain every time at the office but responses were not good. They take the message but job is not being done. Food and staff at the restaurants are good.
Stayed 7 nights in Dec 2024