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Citadines Connect Fifth Avenue New York

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Citadines Connect Fifth Avenue New York

Property entrance
Lobby sitting area
Theatre show
Hypo-allergenic bedding, down duvets, in-room safe
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Housekeeping
  • Pet-friendly
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
15 West 45th Street, New York, NY, 10036
  • 5th Avenue
    ‪3 min walk‬
  • Rockefeller Center
    ‪5 min walk‬
  • Bryant Park
    ‪6 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪36 min drive‬

Room options

View all photos for Premier Room, 1 King Bed, Accessible

Room amenity

Premier Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(8 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Room amenity

Standard Room

8.8 out of 10
Excellent
(3 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

Room amenity

Premier Room, 1 King Bed

8.0 out of 10
Very good
(101 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room with Two Double Beds

Premier Room with Two Double Beds

Premier Room with Two Double Beds

8.2 out of 10
Very good
(91 reviews)
  • 17 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Room

Hyatt Place New York City/Times Square

Breakfast included
Pet-friendly
Free WiFi
Restaurant
4.1 out of 5, Very good, (2084)
The price is €266
for 1 room
includes taxes & fees
1 Feb - 2 Feb
Hyatt Place New York City/Times Square

About this property

Citadines Connect Fifth Avenue New York

Hotel with free breakfast, a quick walk to Rockefeller Center
A 24-hour business center, a business center, and concierge services are available at this smoke-free hotel. Free on-the-go breakfast and free WiFi in public areas are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Weekly housekeeping is available.
Citadines Connect Fifth Avenue New York offers 124 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature down comforters. LED televisions come with premium cable channels. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided weekly.

The recreational activities listed below are available either on site or nearby; fees may apply.
The sightseeing around Citadines Connect Fifth Avenue New York gets high marks from our customers. During your stay, you're just a quick walk from Rockefeller Center. Enjoy features like free breakfast and free WiFi in public areas, plus a 24-hour business center.
  • Free on-the-go breakfast served daily
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the local sightseeing and the helpful staff
  • Just a 3-minute walk from 5th Avenue and 5 minutes by foot from Rockefeller Center
  • Pets welcome for a fee
WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is available daily. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Citadines Connect Fifth Avenue New York.

This 3.5-star New York hotel is smoke free.

Guests are served free on-the-go breakfast daily from 6:30 AM to 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM–9:00 AM

Family friendly

  • Laundry facilities

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • 24-hour business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Lift door width (centimetres): 89
  • Grab bar in shower
  • Shower grab bar height (centimetres): 81
  • Hand-held shower head
  • Lever door handles
  • Portable shower seat
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 74

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • LED TV
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Free local calls
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per night
  • Maximum 1 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 25.25 per accommodation, per night
  • A damage deposit of USD 200 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Ascott Cares (Ascott Limited)
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Holiday Inn Express Hotel New York City Fifth Avenue
Hotel Central Fifth Ave
New York City Fifth Avenue Holiday Inn Express
Holiday Inn Express Fifth Avenue
Holiday Express New York City Fifth Avenue
Holiday Express Fifth Avenue
Hotel Central Fifth Ave New York
Central Fifth Ave New York
Central Fifth Ave
Citadines Connect Fifth Avenue New York Hotel
Citadines Connect Fifth Hotel
Citadines Connect Fifth
Holiday Inn Express New York City Fifth Ave Hotel New York City
Holiday Inn Express New York City Fifth Avenue
Citadines Connect Fifth Avenue New York Hotel
Citadines Connect Fifth Avenue New York New York
Citadines Connect Fifth Avenue New York Hotel New York

Citadines Connect Fifth Avenue New York Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 540 out of 1250 reviews" "
Rating 8 - Good. 361 out of 1250 reviews" "
Rating 6 - Okay. 171 out of 1250 reviews" "
Rating 4 - Poor. 83 out of 1250 reviews" "
Rating 2 - Terrible. 95 out of 1250 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Francisco

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Ed

Stayed 1 night in Sep 2024

2/10 Terrible

anita

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Monarch

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities
The brfs are very smaller than normal queen size and also the Rooms are so tight, no clost or fridge neither the microwave!
Stayed 2 nights in Oct 2024

8/10 Good

Natash

Liked: Cleanliness, staff & service
The property was fine, bathroom was tiny.
Stayed 2 nights in Oct 2024

8/10 Good

Satya

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean quiet budget place to crash in midtown
Amazing for the price in mid town manhattan.
Stayed 1 night in Sep 2024

2/10 Terrible

IROSHIKA

Disliked: Cleanliness, staff & service, amenities
The front desk manager who doesn’t like to identify himself, but his name is LIMA (sp?) Absolutely the worst!!! Our room didn’t work and his solution was the cancel the reservation and for us to find another hotel with two kids in tow. Great solution! He is not helpful, and thinks because he says things nicely, the or politically correct that the underlining meaning of what he says changes. I would NOT RECOMMEND this place to any families. If your single traveller and it’s just a night stay might be okay.

8/10 Good

Lisa, Portsmouth

Liked: Cleanliness, staff & service, property conditions & facilities
Great location in a relatively quiet area. Spacious room by NYC standards. Will stay again!
Stayed 1 night in Oct 2024

2/10 Terrible

Houze

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Michiko, Brooklyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, convenient, very clean, loved that it included breakfast. Would definitely recommend and stay again!
Stayed 1 night in Oct 2024

2/10 Terrible

Rahima

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Despite booking a room for four people, the bed provided was far too small. It was uncomfortable and cramped, making it difficult for everyone to get a good night’s sleep. We expected a setup suitable for our group, but it fell short, leaving us disappointed.
Stayed 1 night in Oct 2024

6/10 Okay

Peter

Liked: Staff & service
Good
Stayed 1 night in Oct 2024

4/10 Poor

William

Travelled with family
Disliked: Amenities, property conditions & facilities
Location good, rooms tiny, not clean enough, desk staff good, breakfast included was not any sort of breakfast (deceived!), only one elevator for 22 floors!
Stayed 3 nights in Oct 2024

8/10 Good

Viktoriya, Brooklyn

Travelled with family, Business traveller
1 functioning elevator made it difficult getting around from16 th floor. At breakfast coffee was not available until 30 min later than advertised hours Housekeeping left their cart right outside of room making it difficult maneuvering around with luggage in and out room
Stayed 1 night in Oct 2024

10/10 Excellent

Faith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall really great, great price, great location
Stayed 1 night in Sep 2024

10/10 Excellent

Chukwudum

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Sonia

Travelled with pets
Liked: Staff & service, amenities, property conditions & facilities
The Staff was INCREDIBLE. RATES: As someone who was living in NYC just recently and was back for a work trip, I appreciated the room rate for the days I was in. (Still hurt the wallet but was not broken) OVERALL: The check in and check out process was a breeze. The communication from the property through the WhatsApp channel was awesome. I would come here again because of this because of how great the front desk staff was through the duration of my stay. CONS: My only note was the room I checked into was not completely cleaned out; found some unwanted items on the ground... And trash wasn't taken out from previous stay. Also, the room scent was still strong with cleaning products, which lingered for the entire stay. PROS: Overall, would stay here again simply because the staff was so thoughtful (One even went next door to get me a plastic container so I could eat my salad properly and not from the bag as I was planning on doing.) STAFF = AMAZING. Thank you!
Stayed 2 nights in Sep 2024

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, easy checkin/checkout, and friendly staff
Stayed 1 night in Sep 2024

10/10 Excellent

Anna

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Everything was convenient and close.
Stayed 1 night in Sep 2024

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
What a nice little refuge! For a hotel in this price range in this location, Citadine’s punches way above its weight. Clean, quiet, the rooms bigger than expected…. Really nice! 10 of 10 would stay here again.
Stayed 1 night in Sep 2024

8/10 Good

Madalena

Stayed 1 night in Sep 2024

2/10 Terrible

Jeffrey

Stayed 3 nights in Sep 2024

8/10 Good

Danyella

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location but the rooms was a little small.
Stayed 4 nights in Jun 2024

8/10 Good

Thanh Phuong

Travelled with family
Liked: Cleanliness, staff & service, amenities
Safe and good location
Stayed 2 nights in Sep 2024

10/10 Excellent

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Stayed 1 night in Sep 2024