NH Brussels Airport

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Dates

December 2024

January 2025

Minibar, in-room safe, desk, soundproofing

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Bar

Spa

Free airport shuttle

Pet-friendly

24/7 front desk

Air conditioning

Explore the area

De Kleetlaan 14, Diegem, Machelen, 1831

NATO Headquarters
3 min drive
Cliniques Universitaires Saint-Luc
5 min drive
Docks Bruxsel
11 min drive
Brussels (BRU-Brussels - National)
4 min drive

Room options

Family Room (3 adults + 1 child)

26 sq m
Sleeps 4
1 Double Bed

Family Room (2 adults + 2 children)

23 sq m
Sleeps 4
1 Double Bed

Junior Suite

33 sq m
Sleeps 2
1 Queen Bed

Superior Room

23 sq m
Sleeps 2
1 Double Bed OR 2 Twin Beds

Standard Room

23 sq m
Sleeps 2
1 Queen Bed OR 2 Twin Beds

Family Room, Connecting Rooms (3AD+1CH)

52 sq m
Sleeps 4
1 Queen Bed and 2 Twin Beds

Junior Suite (Extra Bed 3 adults)

33 sq m
Sleeps 3
1 Queen Bed

Family Room, Connecting Rooms (2AD+2CH)

52 sq m
Sleeps 4
1 Queen Bed and 2 Twin Beds

Junior Suite (Extra Bed 2 adults + 1 child)

33 sq m
Sleeps 3
1 Queen Bed

Similar properties

Pet-friendly

Free WiFi

Restaurant

Air conditioning

for 1 night

includes taxes & fees

5 Dec - 6 Dec

About this property

Eco-certified Machelen hotel in Diegem with free airport shuttle

A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a snack bar/deli, spa services, and conference space. Housekeeping is available on request.

NH Brussels Airport offers 234 accommodations with minibars and safes. A pillow menu is available. Televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services.

NH Brussels Airport's proximity to the airport gets high marks from our customers. During your stay, you'll be within walking distance of NATO Headquarters. Free WiFi in public areas, a free roundtrip airport shuttle, and a restaurant are available. This property offers pet-friendly amenities like food and water bowls.

Free WiFi
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
Buffet breakfast served daily for a fee
Self parking available for a fee
Amenities include free lobby newspapers, a front-desk safe, and meeting rooms
Onsite recreation includes a gym and bike rentals
Guests really like the accommodations for the cleanliness and overall comfort
Just a 3-minute drive from NATO Headquarters and 11 minutes from European Union Parliament Building
Free airport shuttle service
Cats and dogs welcome for a fee
Pet-friendly amenities are available, including food and water bowls

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 2723 square feet (253 square meters) and includes conference space. A roundtrip airport shuttle is free at scheduled times. A fitness center, spa services, and a vending machine are also featured at the eco-certified NH Brussels Airport. Parking is available for a fee.

This 4-star Machelen hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.

NH Brussels Airport has a restaurant serving lunch and dinner.

Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property

This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, French, German, Italian, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Self parking on site (EUR 20 per day)
Electric car charging station on site
Free return airport shuttle from 4:00 AM to 11:30 PM
Airport shuttle at scheduled times

Food and drink

Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: EUR 13-32 per person
1 restaurant
1 bar
Room service available

Things to do

Bike rentals
Bike parking
Bike storage
Fitness centre
Spa services

Family friendly

Free cots/infant beds
Laundry facilities
Snack bar/deli
Soundproofed rooms

Conveniences

Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Vending machine
Water dispenser

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Turndown service

Business services

Conference space (2723 square feet)
Meeting rooms

Outdoors

Garden

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Lift
Wheelchair-accessible registration desk
Wheelchair-accessible (may have limits)

100% renewable energy
At least 80% of lighting from LEDs
At least 80% of food locally sourced
Biodegradable coffee stirrers
Biodegradable drinking straws
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Humane treatment of captive wild animals
Local culture and ecosystem education
Locally owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drinks bottles
No plastic water bottles
Reusable cups only
Reusable tableware only
Smoke-free property
TV in lobby
Vegan dining options
Vegetarian dining options
Water dispenser

Room amenities

Bedroom

Air conditioning (climate-controlled)
Bed sheets
Free cots/infant beds
Pillow menu

Bathroom

Eco-friendly toiletries
Hairdryer
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels

Entertainment

TV channels
TV

Food and drink

Coffee/tea filters (reusable)
Coffee/tea maker
Electric kettle
Free bottled water
Minibar

Bulk dispenser for toiletries
Connecting rooms available
Desk
Eco-friendly cleaning products provided
Energy-saving switches
Iron/ironing board (on request)
LED light bulbs
Recycling
Safe
Soundproofing
Turndown service
Water-efficient showers only
Water-efficient toilets only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

Late check-out fee: EUR 100

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets: EUR 25 per accommodation, per night
Only dogs and cats are allowed
Maximum 2 (weight limit: 55 lbs per pet)
Food and water bowls are available
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

A tax is imposed by the city: EUR 5.49 per room, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately EUR 13 to 32 per person
Self parking fee: EUR 20 per day
Pet fee: EUR 25 per accommodation, per night
Service animals are exempt from fees
Late check-out fee: EUR 100 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)

This property accepts credit cards, debit cards, and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a fire extinguisher and a first aid kit

Front desk staff will greet guests on arrival.

We should mention

Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Hotel NH Brussels Airport

NH Brussels Airport Hotel

NH Brussels Airport Machelen

NH Brussels Airport Hotel Machelen

NH Brussels Airport Reviews

9.0

Wonderful

9.6/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

8/10 Good

Marc

23 Aug 2024

Stayed 1 night in Aug 2024

10/10 Excellent

John

Travelled with family

14 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had a great stay

Stayed 1 night in Jul 2024

10/10 Excellent

rachael

12 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff were lovely.

Stayed 1 night in Aug 2024

6/10 Okay

Swati

Travelled with family and small children

12 Aug 2024

Disliked: Cleanliness, amenities, property conditions & facilities

Liked the location and room size!

Stayed 1 night in Aug 2024

10/10 Excellent

Maria Angela

Travelled with family

10 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Conveniently situated near the brussels airport AND Diegem train station (just across the hotel). Highly recommend if you want a beautiful stay that is just less than 30 minutes train from the center of brussels

Stayed 1 night in Aug 2024

10/10 Excellent

Sara

Business traveller

4 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great!

Great hotel close to airport

Stayed 1 night in Aug 2024

10/10 Excellent

Nelson

Travelled with family

31 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2024

10/10 Excellent

Clifford

Travelled with family

30 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2024

8/10 Good

keith

27 Jul 2024

Stayed 1 night in Jul 2024

10/10 Excellent

Tom

23 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2024

10/10 Excellent

Jude, Clinton

23 Jul 2024

Stayed 1 night in Jul 2024

8/10 Good

Tania, Smithfield

Travelled with partner

22 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Good airport hotel. Staff is excellent and helpful. Airport shuttle is a big plus and rail service to downtown Brussels is right across the street Biggest negative is lack of restaurants or shops within walking distance

Stayed 2 nights in Jul 2024

10/10 Excellent

Angie

17 Jul 2024

Stayed 1 night in Jul 2024

10/10 Excellent

Puja

15 Jul 2024

Liked: Cleanliness, staff & service, amenities

Free shuttle to the airport and easy train ride into the city. Great hotel for my short stay in Brussels

Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

14 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Airport shuttle service was perfect and location to the train station was perfect. It was exactly what we needed for a morning flight out

Stayed 1 night in Jul 2024

10/10 Excellent

Damarcus

13 Jul 2024

Stayed 1 night in Jul 2024

10/10 Excellent

Sriram

Travelled with family

13 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Hotel is located convenient to the Diegam Train station, so it is very to commute to the city from this place. The Hotel provides complimentary shuttle to the airport for both pick up and drop off which is eases the transportation to the hotel. Breakfast is excellent, and hotel is clean and nice.

Stayed 1 night in Jul 2024

10/10 Excellent

Laura, Orange Springs

Travelled with partner

9 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very clean! Helpful staff and good food in restaurant. Only thing was staff was suppose to put in wake up call. It never came!!

Stayed 1 night in Jul 2024

10/10 Excellent

Megan

Travelled with family and small children

3 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Overall I would stay again. We just stayed one night as we had an early flight so barely there 10 hours. It did have nice touches like candies and bottle water in the lobby which was nice. Also the shuttle included was one of the reasons for picking it. They left out pastries for the early morning pickup, which was really helpful. The only complaint is the air con barely worked. There was only one vent at the enterance and it really didn't circulate the room. We managed though and no other complaints with the room.

Stayed 1 night in Jun 2024

6/10 Okay

MICHAEL, Tenafly

2 Jul 2024

Liked: Cleanliness, staff & service

I specifically booked a room with one queen bed and another twin bed however we were given a room with all twin beds. As a result of this, I had to sleep separately from my spouse. We were told that there are no queen beds left in the hotel. However, we came early in the morning and we were told that the rooms were being cleaned and we spent the rest of the day in the city to come back at 8 PM to check into our room. You are either lying to me or you are selling rooms that do not exist. In addition to this, there is no proper lobby area, where the customers can sit and wait. You either have to spend money in the bar or go to the breakfast area.

Stayed 1 night in Jun 2024

10/10 Excellent

Kellee

30 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is one of the best properties I’ve ever stayed in, anywhere, in my life. The staff were so accommodating, it was remarkable. The breakfast buffet - wow ! The facilities were beautiful, clean, and quiet. The train station for your 15 minute ride into the heart of downtown Brussels, is literally across the street.

Stayed 1 night in Jun 2024

6/10 Okay

Michelle

Travelled with family

27 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok hotel

This hotel was convenient, train station right across the street, grocery and laundromat within 7 minute walk, free shuttle to airport. Staff were not friendly, with exception of housekeeping staff. Room was comfortable, beds were average though. There is no lobby to relax in if a bigger space is wanted. The restaurant and bar is convenient but very overpriced for so-so food. The add on breakfast is very expensive, it's decent food, but not worth the money.

Stayed 4 nights in Jun 2024

10/10 Excellent

David

Travelled with partner

22 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Loved the shuttle service the property offered. Borja at the front desk was very helpful in changing our room per our request. Food was good and we were very happy with our stay.

Stayed 1 night in Jun 2024