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Hotel The Moon

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel The Moon

Double Room
Exterior
Exterior
Shower, hair dryer, towels
Exterior

Reviews

6.8 out of 10

Popular amenities

  • 24/7 front desk
  • Free WiFi

Explore the area

Map
Rue De La Montagne 4B, Brussels, 1000
  • Galeries Royales Saint-Hubert
    1 min walk
  • The Purple Rose
    1 min walk
  • Brussels Central Station
    3 min walk
  • Brussels (BRU-Brussels - National)
    22 min drive

Room options

View all photos for Double Room

Double Room

Double Room

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

In-room safe, desk, free WiFi

Standard Single Room

  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

Triple Room

Triple Room

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

Room

Safestay Brussels Grand Place

Free WiFi
Housekeeping
24/7 front desk
3.6 out of 5, Good, (771)
The price is €79
for 1 room
includes taxes & fees
7 Jan - 8 Jan
Safestay Brussels Grand Place

About this property

Hotel The Moon

Hotel with a 24-hour front desk, steps from La Grand Place
Along with a 24-hour front desk, this smoke-free hotel has express check-out and tour/ticket assistance. WiFi in public areas is free. Other amenities include a front-desk safe and multilingual staff. Housekeeping is not available.
Hotel The Moon offers 17 accommodations with safes and hair dryers. Televisions come with cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones.

Our customers tell us they can't get enough of the helpful staff at Hotel The Moon. During your stay, you're just a quick walk from La Grand Place. Features include free WiFi in public areas.
  • Free WiFi
  • Services include tour or ticket assistance and luggage storage
  • Steps from La Grand Place and 10 minutes by foot from Brussels Christmas Market
Hotel The Moon offers its guests multilingual staff, tour/ticket assistance, and express check-out. WiFi is free in public spaces.

This Brussels hotel is smoke free.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Off-site parking within 164 ft (EUR 22 per day)

Conveniences

  • Front-desk safe

Guest services

  • 24-hour front desk
  • Luggage storage
  • Multilingual staff
  • No housekeeping
  • Tour/ticket assistance

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Fan
  • Heating

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • TV

More

  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.24 per room, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: EUR 22 per day (164 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
Cashless transactions are available
Front desk staff will greet guests on arrival.

Property is also known as

Hotel Moon Brussels
Moon Brussels
Hotel The Moon Hotel
Hotel The Moon Brussels
Hotel The Moon Hotel Brussels

Hotel The Moon Reviews

Reviews

6.8
Rating 10 - Excellent. 80 out of 535 reviews" "
Rating 8 - Good. 182 out of 535 reviews" "
Rating 6 - Okay. 168 out of 535 reviews" "
Rating 4 - Poor. 73 out of 535 reviews" "
Rating 2 - Terrible. 32 out of 535 reviews" "

7.0/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Axel

Stayed 2 nights in Sep 2024

6/10 Okay

Daphne

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
While the location could not get any better, there is no elevator, making it difficult for accessibility reasons. Similarly, guests are required to drop off and pick up their keys every time they leave their room, which becomes difficult when the staff aren't at the desk, which happened to me. As a female solo traveler, I felt that the front desk staff (all male) were asking too many, and borderline inappropriate, questions.
Stayed 4 nights in Aug 2024

4/10 Poor

Sarah

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The main good thing about this hotel are that it is located right in the heart of the Brussels city center. The hotel is surrounded by bars, shops, and busy streets making it convenient and walkable, but also noisy at night. The interior of the building is very ugly and damp/dirty. It is not a cozy or welcoming building. Staff was ok, not exceptional. They did, however store our luggage for free. I just wish that they reinvested their profits into upgrading the interiors. I also felt very uncomfortable that the door of my room did not have a manual lock like all other buildings do. The door is vulnerable to being opened by the hotel staff if they wish.
Stayed 1 night in Jul 2024

10/10 Excellent

Matthias, Dubai

Stayed 1 night in Jul 2024

8/10 Good

Yaozhong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the grand place and lots sod restaurants
Stayed 2 nights in Jun 2024

6/10 Okay

Ria

Stayed 1 night in May 2024

10/10 Excellent

Joy

Travelled with partner
Our room was very clean and the location is excellent for tourists like us. The front desk people were very friendly and helpful. We had no difficulty with leaving our key whenever we went out and picking it up on our return. The shower, etc. worked just fine. We were allowed to store our luggage for a couple hours after checking out. We plan to stay here again if we return to Brussels. Oh! And there’s good coffee right next door at Cliff’s.
Stayed 3 nights in May 2024

10/10 Excellent

Craig, York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in an excellent location. The staff were friendly, polite and helpful
Stayed 3 nights in Apr 2024

10/10 Excellent

Shuai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient place!
Stayed 1 night in Mar 2024

6/10 Okay

Emilija

Liked: Cleanliness
Great location, in the heart of Brussels. Small room, no breakfast, smelt from the wc.
Stayed 2 nights in Mar 2024

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for the Grand Place, friendly helpful staff, nice very powerful shower.
Stayed 3 nights in Jan 2024

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location, clean, no frills.
The only thing I can complaint about it was the fact that it was extremely cold out and the one little heater had a hard time warming up the room. That being said, the hotel is well located and clean. Good price and friendly staff
Stayed 1 night in Jan 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very helpful and pleasant.
Stayed 2 nights in Jun 2023

2/10 Terrible

Rosa De, Georgetown

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This particular hotel should not be on Expedia. I have not canceled nor been disappointed on any hotel that i booked with this site. The picture is mis leading and the information is not completely transparent. Its says on the site “NO LIFT ON THE FASCILITY” but it did jot disclosed you have to climbed a steep stairs of more than 13 steps with a very tiny narrow landing being used as a reception. Then you have to climb another steep stairs to god where ever is your room. The place looks like a motel than a hotel. The guy on the front desk was very rude. I ask him how are we going to go up i have two seniors with me and 6 large luggages. That guy all he said well it says on our website no lift. No apologies or offer that i will take care of your stuff. I ended up cancelling my whole booking and he charged me for the first day of $123 euros. With 6 luggage’s and two seniors i have to run around the nearby hotel vicinity if there was any available room. I WOULD AVOID THIS PLACE. AND PLEASE READ THE REVIEWS.

6/10 Okay

Hongyuan

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Best location, and needs renovated.
Stayed 1 night in May 2023

10/10 Excellent

Lisa-Jane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Apr 2023

2/10 Terrible

Ben

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Avoid this hotel at all cost. It's a dumpster, no elevator, dirty blanket, and they want the key left at the front desk when you go out. Expedia this hotel shouldn't be in your list.

6/10 Okay

Barry

Stayed 1 night in Apr 2023

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2023

8/10 Good

Erin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is GREAT! A few steps out the door and you're in the Palace. Tons of shopping and food options. Room was clean, with funny animal blankets. The building has a lot of stairs though.

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location

6/10 Okay

Alla

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Receptionists were great. V helpful. Hotel’s in bad state though
Stayed 1 night in Nov 2022

2/10 Terrible

Carl

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst hotel I've ever been. Curtains have not been washed for a long time and were broken. The toilet was not flushed with still paper in it, the mattress was saggy, in general the room was not worth the money. Such a mess should not be called a hotel.
Stayed 1 night in Oct 2022

8/10 Good

Colin

Disliked: Amenities
This hotel gets bonus points for being inexpensive and very close to Brussel's hot spot. It was easy for me to come and go without worrying about buying chocolate and carrying it around with me all day. The Grand Palace is not even two minutes away and there's no shortage of nearby spots for beer, fries, waffles and chocolate. The only odd thing is you have to drop off your key at the front desk whenever you leave, but someone's working 24 hours per day and it's not a major issue. I traveled alone and was satisfied with my room, which had one bed and its own bathroom. My window faced an alley in the back, but that's fine since the alternative would've exposed me to noise from the main area.
Stayed 1 night in Oct 2022