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Hotel Indigo Brussels - City by IHG

4.0 star property

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Photo gallery for Hotel Indigo Brussels - City by IHG

2 restaurants, breakfast, lunch, dinner served; vegetarian cuisine
Exterior
Exterior
Meeting facility
Point of interest

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Room service
  • Bar
  • Gym
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
Place Charles Rogier 20, Brussels, 1210
  • Place Charles Rogier
    ‪1 min walk‬
  • Belgian Comic Strip Center
    ‪8 min walk‬
  • Brussels Christmas Market
    ‪14 min walk‬
  • Brussels (BRU-Brussels - National)
    ‪36 min drive‬

Room options

View all photos for Suite, 1 Bedroom (Living Area)

Suite, 1 Bedroom (Living Area)

Suite, 1 Bedroom (Living Area)

  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, Multiple Beds

Premium Room, Multiple Beds

Premium Room, Multiple Beds

  • 25 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 Queen Bed

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Premium bedding, minibar, in-room safe, desk

Standard Room

  • 17 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed with Sofa bed

Premium Room, 1 King Bed with Sofa bed

Premium Room, 1 King Bed with Sofa bed

  • 25 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Standard Room, 2 Single Beds

  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room

Premium bedding, minibar, in-room safe, desk

Premium Room

  • 25 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Single Bed

Standard Room, 1 Single Bed

Standard Room, 1 Single Bed

  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

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About this property

Hotel Indigo Brussels - City by IHG

Eco-certified Brussels hotel in Saint-Josse-ten-Noode with 2 restaurants
This smoke-free hotel features 2 restaurants, a health club, and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a coffee shop/cafe, and concierge services are onsite.
Hotel Indigo Brussels - City by IHG offers 284 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. 30-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club.
Our customers tell us they can't get enough of the helpful staff at Hotel Indigo Brussels - City by IHG. During your stay, you're just a quick walk from Place Charles Rogier. Free WiFi in public areas, 2 restaurants, and a gym are available.
  • Free WiFi
  • Enjoy vegetarian cuisine while dining at Garden Kitchen
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Within a 15-minute walk of Le Botanique and La Grand Place
  • Dogs welcome for a fee
There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 2 meeting rooms available. A health club, a terrace, and multilingual staff are also featured at the eco-certified Hotel Indigo Brussels - City by IHG. A complete renovation of Hotel Indigo Brussels - City by IHG was completed in January 2020.

This 4-star Brussels hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM and 10:00 AM.
Garden Kitchen - This restaurant specializes in vegetarian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Urban Picnic - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, French, German, Greek, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Height restrictions apply for on-site parking
  • 24 hours off-site parking within 538 ft (EUR 24 per night)

Food and drink

  • Buffet breakfast available for a fee weekdays 6:30 AM–10:00 AM: EUR 27 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Garden Kitchen
  • Urban Picnic

Things to do

  • Fitness centre
  • Shopping centre
  • Shopping

Family friendly

  • Free cots/infant beds
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff

Business services

  • Meeting rooms - 2

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Renovated entire property – January 2020
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Bathrobes
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 30-inch flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Paper towels

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: EUR 35 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.24 per room, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 27 per person
  • Nearby parking fee: EUR 24 per night(538 ft away; open 24 hours)
  • Pet fee: EUR 35 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Indigo Brussels City
Indigo Brussels City By Ihg
Hotel Indigo Brussels City an IHG Hotel
Hotel Indigo Brussels - City by IHG Hotel
Hotel Indigo Brussels - City by IHG Brussels
Hotel Indigo Brussels - City by IHG Hotel Brussels

Hotel Indigo Brussels - City by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 346 out of 528 reviews
Rating 8 - Good. 123 out of 528 reviews
Rating 6 - Okay. 36 out of 528 reviews
Rating 4 - Poor. 14 out of 528 reviews
Rating 2 - Terrible. 9 out of 528 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lori

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent accommodations, great location.
Stayed 3 nights in Nov 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Christina Alicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked staying here, it was off the busy area of the Grand Place but right next to a major train station (Rogier) where you could take the train anywhere. It's walking distance to the gran place (~20mins) and 15minutes walk from the bank of Belgium where alot of tour buses pick up from. The hotel itself is beautiful and I really enjoyed their abundance of breakfast options. The rooms were also really nice and peaceful. My biggest gripe about the hotel was the bathroom. They are doing a save water mission which I completely commend but it sucks when the water takes FOREVER to drain so if you brush your teeth or when your showering the water is still there. I had to get in the habit of coming back in 20mins or so if I can to take a cup of water and rinsing the sink out because of the slow drain. My other big gripe is the elevators. Even with 3 elevators you're still waiting for a considerable amount of time to use it because for some reason they all are not able to work at the same time. However it's a lovely hotel and wouldn't mind staying if I was to go back.
Stayed 5 nights in Nov 2024

10/10 Excellent

Zayna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Terry

Liked: Cleanliness, staff & service
Hotel was ok , not what i expected
Stayed 2 nights in Sep 2024

10/10 Excellent

Walda Christine, Niskayuna

Liked: Cleanliness, staff & service, property conditions & facilities
Aissa was very helpful to us with getting around town and planning day trip.
Stayed 5 nights in Oct 2024

8/10 Good

Tiwalola

Stayed 2 nights in Apr 2024

10/10 Excellent

Ramon, Miami

Stayed 1 night in Sep 2024

10/10 Excellent

Joel, Litte Ferry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is really good the bed 🛏️ the staff 10 star really Amazing
Stayed 2 nights in Sep 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice boutique hotel in convenient location. Good staff and courteous check-in and check-out.
Stayed 2 nights in Sep 2024

10/10 Excellent

Hamed

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
well maintained hotel with friendly staff in a great location. Has essentially everything you would want in a hotel.
Stayed 2 nights in Sep 2024

10/10 Excellent

Rukiya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice and the decor was really cute.
Stayed 2 nights in Sep 2024

8/10 Good

Sandra Michelle

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Staff were efficient & welcoming Rooms too dark, had to use torch on phone to see at times!
Stayed 3 nights in Sep 2024

10/10 Excellent

O

Stayed 4 nights in Sep 2024

10/10 Excellent

Mark

Stayed 3 nights in Sep 2024

8/10 Good

LARRY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great. Metro very close to the hotel.Immediate area pretty scruffy
Stayed 3 nights in Aug 2024

6/10 Okay

Anand

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Samra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

Mojan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very apt that the hotel has a tropical theme, as the aircon in the room didnt work, the windows didnt open..absolutely Roasting. Only slept on one of the nights after a down pour when it was cooler. Made my work trip quite difficult and i had no energy after work to go to the gym or explore. How can you have a mainstream hotel with such obvious issues???
Stayed 4 nights in Aug 2024

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Exceeded our expectations!
I don’t even know where to start—this hotel exceeded our expectations. From the courteousness of the staff, to the comfort of the room and the amazing design and decor of the hotel, we were so pleased with our stay. The staff was helpful, breakfast was complete and delicious, and the hotel amenities were clean. We recommend this hotel for families!
Stayed 5 nights in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rob
Staff are amazingly helpful and friendly, hotel is very nice, overall a great experience
Stayed 1 night in Aug 2024

10/10 Excellent

Anthony Ali

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 7 nights in Aug 2024

10/10 Excellent

Alfredo Jose, Spring

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024