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5.0 out of 5

"Great staff, good breakfast! " More

By a verified traveller on Thu 17 Feb 2022

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Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Premium Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Premium Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Brussels Airport, an IHG Hotel. During your stay, you'll be within walking distance of NATO Headquarters. Enjoy features like free WiFi in public areas, plus a restaurant and a gym.

  • Free WiFi and wired Internet
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym and a playground
  • Just a 3-minute drive from NATO Headquarters and 13 minutes from King Baudouin Stadium
  • Airport drop-off shuttle service available for a fee
  • Pets welcome for a fee

Holiday Inn Brussels Airport, an IHG Hotel ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Brussels Airport, an IHG Hotel

Couples (1)
5 out of 5
Great staff, good breakfast!

Posted by on 17 Feb 2022

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Comment from Hotel Management

17 Feb 2022 by Evan

Dear Jean-Pol, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope to welcome you for your next trip to Brussels. Sincerely, Evangelos Cambouris General Manager

About the Holiday Inn Brussels Airport, an IHG Hotel

Location Holidaystraat 7, Machelen, 1831

Property Features

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre, 18 meeting rooms, and coworking spaces. Public spaces have free WiFi and wired Internet. Event space at this hotel measures 16754 square feet (1556 square metres) and includes a conference centre. A fitness centre, a terrace, and an arcade/games room are also featured at the family-friendly Holiday Inn Brussels Airport, an IHG Hotel. A shuttle from the hotel to the airport at scheduled times is available for a fee. Parking is available for a fee. A complete renovation of Holiday Inn Brussels Airport, an IHG Hotel was completed in January 2022. This 4-star Machelen hotel is smoke free.

  • 1 building
  • 310 guestrooms or units
  • 7 levels
  • Conference rooms
  • 16754 sq ft of conference space
  • 1556 sq. m of conference space
  • Built in 1971
  • Deli
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge) , RV, bus, truck parking

Transport

  • Train station: Diegem Station (1.2 km / 0.7 mi)
  • Property shuttles: Airport drop-off
  • Parking: Self parking available for a surcharge

Room Amenities

Holiday Inn Brussels Airport, an IHG Hotel offers 310 air-conditioned accommodations with minibars (stocked with some free items) and minibars. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

  • Stocked minibar (select free items)
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Pillow options
  • Combined shower/bath
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:30 AM.

Holiday Inn Brussels Airport, an IHG Hotel has a restaurant serving breakfast, lunch and dinner.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Golfing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 25.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 25 per pet, per night, plus a deposit of EUR 25 per night
  • Maximum 1 pets Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

This property accepts credit cards; cash is not accepted

Cashless transactions are available

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Cashless transactions are available
  • Contactless check-out is available
  • Car not required
  • Mobile key entry is not available
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free - maximum age 12
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Children stay free
  • Number of children who can stay free - 2

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.49 per room, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately EUR 25 per person
  • Airport shuttle fee: EUR 5 per person
  • Airport shuttle fee per child: EUR 5
  • Self-parking fee: EUR 22 per night
  • Pet deposit: EUR 25 per night
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-in fee for check-in between 4:00 PM and 8:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 25.0 per night
  • Service fee: EUR 5.50

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Brussels Airport Holiday Inn
  • Holiday Inn Brussels Airport
  • Holiday Inn Hotel Brussels Airport
  • Holiday Inn Brussels Airport Hotel
  • Brussels Airport, An Ihg
  • Holiday Inn Brussels Airport
  • Holiday Inn Brussels Airport, an IHG Hotel Hotel
  • Holiday Inn Brussels Airport, an IHG Hotel Machelen
  • Holiday Inn Brussels Airport, an IHG Hotel Hotel Machelen

You should know

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

Eco-certified property

This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Green Key (Foundation for Environmental Education)

National Rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

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