Holiday Inn Brussels Airport, an IHG Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Brussels Airport, an IHG Hotel

Meeting facility
Standard Room
Exterior
Bar (on property)
Terrace/patio

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Gym
  • Pet-friendly
  • Housekeeping
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
Holidaystraat 7, Diegem, Machelen, 1831
  • NATO Headquarters
    3 min drive
  • Cliniques Universitaires Saint-Luc
    7 min drive
  • Docks Bruxsel
    12 min drive
  • Brussels (BRU-Brussels - National)
    6 min drive

Room options

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Standard Room

  • 32 sq m
  • Sleeps 2
  • 1 Twin Bed

Premium Room, 1 King Bed with Sofa bed

  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Premium Room

  • 32 sq m
  • Sleeps 2
  • 1 Twin Bed

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About this property

Holiday Inn Brussels Airport, an IHG Hotel

Family-friendly Machelen hotel in Diegem with a fitness center
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business center, and a conference center are onsite.
Holiday Inn Brussels Airport, an IHG Hotel offers 310 air-conditioned accommodations with minibars (stocked with some free items) and minibars. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Holiday Inn Brussels Airport, an IHG Hotel. During your stay, you'll be within walking distance of NATO Headquarters. Enjoy features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi and wired Internet
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Full breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a gym and a playground
  • Just a 3-minute drive from NATO Headquarters and 15 minutes from Atomium
  • Airport drop-off shuttle service available for a fee
  • Pets welcome for a fee
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center, 18 meeting rooms, and coworking spaces.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 16754 square feet (1556 square meters) and includes a conference center. A fitness center, a terrace, and an arcade/game room are also featured at the family-friendly Holiday Inn Brussels Airport, an IHG Hotel. A shuttle from the hotel to the airport at scheduled times is available for a fee. Parking is available for a fee. A complete renovation of Holiday Inn Brussels Airport, an IHG Hotel was completed in January 2022.

This 4-star Machelen hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10:30 AM.
Holiday Inn Brussels Airport, an IHG Hotel has a restaurant serving breakfast, lunch, and dinner.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (EUR 22 per night)
  • Motorhome/coach/lorry parking on site
  • Wheelchair-accessible parking available
  • Drop-off airport shuttle (surcharge) from 4:00 AM to 10:00 AM
  • Airport shuttle at scheduled times

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:30 AM: EUR 25 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Kreative Kuisine

Things to do

  • Arcade/games room
  • Billiards/pool table
  • Fitness centre
  • Playground

Family friendly

  • Arcade/games room
  • Free cots/infant beds
  • Laundry facilities
  • Playground
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business centre
  • Conference centre (16754 square feet of space)
  • Coworking spaces
  • Meeting rooms - 18

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Renovated entire property – January 2022
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar (some items)

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in fee for check-in between 4:00 PM and 8:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per night, plus a deposit of EUR 25 per night
  • Maximum 1 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 25.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.49 per room, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately EUR 25 per person
  • Airport shuttle fee: EUR 5 per person
  • Airport shuttle fee per child: EUR 5
  • Self parking fee: EUR 22 per night
  • Pet deposit: EUR 25 per night
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-in fee for check-in between 4:00 PM and 8:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 25.0 per night
  • Service fee: EUR 5.50

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Brussels Airport Holiday Inn
Holiday Inn Brussels Airport
Holiday Inn Hotel Brussels Airport
Holiday Inn Brussels Airport Hotel
Brussels Airport, An Ihg
Holiday Inn Brussels Airport
Holiday Inn Brussels Airport, an IHG Hotel Hotel
Holiday Inn Brussels Airport, an IHG Hotel Machelen
Holiday Inn Brussels Airport, an IHG Hotel Hotel Machelen

Holiday Inn Brussels Airport, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 121 out of 202 reviews" "
Rating 8 - Good. 57 out of 202 reviews" "
Rating 6 - Okay. 17 out of 202 reviews" "
Rating 4 - Poor. 3 out of 202 reviews" "
Rating 2 - Terrible. 4 out of 202 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Automatic check in was slow and ultimately didn’t work
Stayed 1 night in Sep 2024

10/10 Excellent

April

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. Sleek, high tech hotel nicely situated near the airport. All the staff were helpful and very friendly.
Stayed 1 night in Sep 2024

8/10 Good

Dana

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After check in time it took about 2 hours to get into the room. The room was next to a noisy elevator.
Stayed 1 night in Sep 2024

10/10 Excellent

Jenna

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Mircea

Stayed 4 nights in Aug 2024

6/10 Okay

Lisa

Liked: Cleanliness, property conditions & facilities
The staff was friendly and helpful but the amenities are a bit lacking
Stayed 1 night in Aug 2024

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it as convenient and you were able to get us to the airport, which as our 1 priority
Stayed 4 nights in Aug 2024

8/10 Good

Colette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Francis, Greensboro

Travelled with partner
Outdoor dining prohibited; staff friendly welcoming entertaining Property renovation generally successful, but still an older hotel. Did I mention the staff? Very friendly.
Stayed 1 night in Aug 2024

8/10 Good

Emily G

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not happy about there not being any shuttle in the middle of the day. Or any reference to the shuttle costing money.
Stayed 1 night in Aug 2024

8/10 Good

Elhadj

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place and team work helpful
Stayed 3 nights in Aug 2024

10/10 Excellent

Michele

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice, clean hotel close to the airport. The airport is less than 10 minutes away by car. It costs 5 Euro per person for the shuttle. There is a lounge/bar and restaurant as well as a mini convenience store. The surrounding area is very industrial and there aren’t dining options outside the hotel. There is a metro stop and bus stop less than a 10 minute walk away that will get you to downtown in 20 minutes. The staff is excellent. This is a good pick if you want to be close to the airport.
Stayed 1 night in Jul 2024

10/10 Excellent

oscar

Stayed 1 night in Jul 2024

10/10 Excellent

Dawn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bartender and front desk both so welcoming and great. I'm all about a good pillow that doesn't hurt my neck Pillow was awesome! Room very nice and comfortable
Stayed 1 night in Jul 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprising Good.
Enjoyed our stay. The hotel restaurant served excellent meals but the menu was very limited considering we were there for 14 days. The building is old but the recent renovation of the interior reveals a very modern hotel. The staff was excellent and attended to all of our needs. The hotel is close to the train station which is very nice but the walk from the train station is uphill to the hotel. We will stay there again when in Belgium.
Stayed 15 nights in Jul 2024

6/10 Okay

Mortaza

Disliked: Cleanliness
Stayed 4 nights in Jul 2024

8/10 Good

Neill, Auckland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall quite good but the staff in the dining area in the evening (morning were great) were a bit grumpy.
Stayed 2 nights in Jul 2024

10/10 Excellent

Alan

Stayed 1 night in Jul 2024

8/10 Good

Bevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed there our last night in Belgium. Had a very early flight and was very convenient with shuttle service to the airport included. Easy walk to the train station as well. Only complaint we had is not being informed that the power to the outlets is disconnected when the lights are off. We thought we were charging our devices while we were out and came back to discover they had not been. When we asked they told us that was the standard, but first we had experienced that. Just would have been good information to know up front. Other than that would stay there again.
Stayed 1 night in Jun 2024

10/10 Excellent

Katherine, Lynchburg

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. They were gracias as we checked in at about 6 am and because I’m an IHG member, we were able to extend our checkout time until 2 pm.
Stayed 1 night in Jun 2024

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Jose luis

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel to stay at for a couple of days Staff was very friendly and helpful
Stayed 1 night in Jun 2024

10/10 Excellent

Narasimharao V.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024