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4.0 out of 5

"On arrival, for a 7 night stay we had to pay a £900 security bond on a credit card even though the stay was pre paid. Because of Covid restrictions we ... " More

By a verified traveller on Thu 24 Feb 2022

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Room, 1 King Bed (High Floor)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible (with Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hotel Description

Hyatt Centric Faneuil Hall Boston's great location gets high marks from our customers. During your stay, you're just a quick walk from New England Aquarium. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Enjoy Italian cuisine while dining at Jules on Devonshire
  • Continental breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the location
  • Just a 4-minute walk from Quincy Market and 9 minutes on foot from New England Aquarium
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Hyatt Centric Faneuil Hall Boston ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hyatt Centric Faneuil Hall Boston

4 out of 5
On arrival, for a 7 night stay we had to pay a £900 security bond on a credit card even though the stay was pre paid. Because of Covid restrictions we did not receive any house keeping for the week and we would have appreciated a slight refund for this! We can understand why it was required, but this should have been reflected in the price. Covid measures could have been applied to clean our rooms.

Posted by on 24 Feb 2022

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Comment from Hotel Management

26 Feb 2022 by Hyatt Centric Faneuil Hall

Hello, I am sorry to hear that our current housekeeping policies effected your stay so poorly. We do hope that you are able to visit us again once things return to normal and we are able to offer full services again. Thank you

About the Hyatt Centric Faneuil Hall Boston

Location 54-68 Devonshire St, Boston, MA 02109

Property Features

There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour fitness centre, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hyatt Centric Faneuil Hall Boston. Parking is available for a fee. This 4-star Boston hotel is smoke free.

  • 163 guestrooms or units
  • Conference rooms
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Refrigerator

Internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Valet parking (surcharge)

Transport

  • Train station: North Station (1.9 km / 1.2 mi)
  • Metro station: State St. Station (0.1 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hyatt Centric Faneuil Hall Boston offers 163 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature down duvets and premium bedding. 55-inch flat-screen televisions come with Netflix. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, dressing gowns, designer toiletries and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board.

  • Pillowtop beds
  • Minibar
  • Flat-screen television
  • Netflix
  • Fridge
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Shower
  • Hairdryer
  • Laptop safe
  • Dressing gowns
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Climate control
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 11:00 AM.

Jules on Devonshire – This restaurant specialises in Italian cuisine and serves breakfast, dinner and light fare. Guests can enjoy drinks at the bar.

Espresso Bar – On-site bar. Open daily.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: USD 50 per pet, per night
  • Weight limit: 50 lb per pet
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Tax ID - C0014430351

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

This property has a strict no-smoking policy. Violators will be subject to penalties of $500

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. The tax ID number is C0014430351. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and debit cards. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Guests can access their rooms with a mobile device.

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Staffed front desk
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are not available
  • Masks are not compulsory at the property
  • Reservation is not required for facilities on-site
  • Property is cleaned with disinfectant
  • Property follows sanitisation practices of Ecolab (3rd party expert - Global)
  • Staff does not wear personal protective equipment
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are not provided with hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property does not follow a brand or regulatory agency's sanitisation guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • State tax ID - C0014430351
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 29.13 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 29.12 to 100 per person
  • Valet parking fee: USD 60 per night (in/out privileges)
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: USD 75 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Centric Faneuil Hall Boston Hotel
  • Hyatt Centric Faneuil Hall Hotel
  • Hyatt Centric Faneuil Hall
  • Hyatt Centric Faneuil Hall Boston Hotel
  • Hyatt Centric Faneuil Hall Boston Boston
  • Hyatt Centric Faneuil Hall Boston Hotel Boston

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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