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Smart Stay Hotel Berlin City - Hostel

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January 2025

Photo gallery for Smart Stay Hotel Berlin City - Hostel

Free WiFi
Front of property
Sports facility
Lobby lounge
Lounge

Reviews

7.8 out of 10

Good

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Bar
    Bar
  • Parking available
    Parking available
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant

Explore the area

Map
Wilmersdorfer Str. 148, Berlin, be, 10585
  • Deutsche Oper Berlin
    3 min walk
  • Schloss Charlottenburg
    15 min walk
  • Kurfürstendamm
    19 min walk
  • Berlin (BER-Brandenburg)
    35 min drive

Room options

View all photos for Single Room

Free WiFi

Single Room

  • 17 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Shared Dormitory ( 1 bed out of 4 beds)

Free WiFi

Shared Dormitory ( 1 bed out of 4 beds)

  • 23 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Shared Dormitory (1 bed out of 6 beds)

Shared Dormitory (1 bed out of 6 beds)

Shared Dormitory (1 bed out of 6 beds)

  • 30 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Shared Dormitory, Women only (1 bed out of 4 beds)

Free WiFi

Shared Dormitory, Women only (1 bed out of 4 beds)

  • 35 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Shared Dormitory (1 bed out of 8 beds)

Shared Dormitory (1 bed out of 8 beds)

Shared Dormitory (1 bed out of 8 beds)

  • 35 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Quadruple Room (Privat )

Free WiFi

Quadruple Room (Privat )

  • 25 sq m
  • Sleeps 4
  • 2 Twin Bunk Beds

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About this property

Smart Stay Hotel Berlin City - Hostel

Hotel with a 24-hour front desk, near Zoo Berlin
This smoke-free hotel features a restaurant, a bar/lounge, and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, a 24-hour front desk, and free newspapers.
Smart Stay Hotel Berlin City - Hostel offers 50 accommodations with hair dryers. 32-inch flat-screen televisions come with premium satellite channels.

Bathrooms include showers. This Berlin hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Smart Stay Hotel Berlin City - Hostel, you're just a quick walk from Deutsche Oper Berlin. Free WiFi in public areas, a restaurant, and a bar are available.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Self parking available for a fee
  • Amenities include free lobby newspapers, a multilingual staff, and an elevator
  • Onsite recreation includes bike rentals
  • Just a 4-minute drive from Zoo Berlin and a few minutes from Kurfürstendamm
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Multilingual staff, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at Smart Stay Hotel Berlin City - Hostel. Parking is available for a fee.

This Berlin hotel is smoke free.

Smart Stay Hotel Berlin City - Hostel has a restaurant on site.

Languages

English, French, German, Greek, Hungarian, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 10 per day)

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • Bike rentals

Conveniences

  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower

Entertainment

  • 32-inch flat-screen TV
  • Premium channels
  • Satellite channels

More

  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 5.35 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: EUR 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Front desk staff will greet guests on arrival.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Smart Stay Berlin City
Smart Stay City
Smart Stay Hotel
Smart Stay Hotel Berlin City
Smart Stay Hotel City
Smart Stay Hotel Berlin City Hostel
Smart Stay Hotel Hostel
Smart Stay Berlin City Hostel
Smart Stay Hotel Berlin City - Hostel Hotel
Smart Stay Hotel Berlin City - Hostel Berlin
Smart Stay Hotel Berlin City - Hostel Hotel Berlin

Smart Stay Hotel Berlin City - Hostel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 123 out of 464 reviews" "
Rating 8 - Good. 214 out of 464 reviews" "
Rating 6 - Okay. 95 out of 464 reviews" "
Rating 4 - Poor. 20 out of 464 reviews" "
Rating 2 - Terrible. 12 out of 464 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Steven

Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Oct 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great stay
great people in the staff. lovely common area. great location. clean rooms
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice place
great staff
Stayed 3 nights in Feb 2020

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2020

6/10 Okay

The, UK

Disliked: Property conditions & facilities
It is in the good location for public transport such as Metro and shops. However, It operats as half hotel anc half hostel. There is no lockers in the ho bedrooms for thr hostel guests. No facilities and no easily accessing drinking water, hot water or fridge for hostel guests. Some staff are friendly but lack of trainings to provide sufficient information to English speaker guests. Some of members of staff are very new to Berlin or they are not familiar about Berlin city. The taxi company and driver are rude, aggressive and disrespectful towards English female service users.
Stayed 13 nights in Dec 2019

2/10 Terrible

Verified traveller

Stayed 2 nights in Sep 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Did not like staff coming into room without permission... Times when I was jot fully dressed. Had to call staff and management on this. Did not like late check ins pass midnight. Was sleeping and people were coming in at 1:30. Did not like the opposite sex being added to my squad. I requested a 6 bed room and received an 8. Missed 5 hours of sleep due to three men snoring all through the night, from 2am to 7am. I was tired, and did not rest well in preparation for my Berlin 2019 marathon. Did not like this at all. The staff at check in told me there would have been 7 females. This was my first time in a hostel and it was not a good experience. My last night stay was restful. We were a room of 5 females of various cultures. We were all accommodating to each other in many kind ways.
Stayed 3 nights in Sep 2019

6/10 Okay

Siti Nurziana

Liked: Cleanliness, staff & service, room comfort
Location is great. Comfort was good. Very clean. What i feel that needed an upgrade was the lighting. It was very dim. The corridor is scary at night. The doors closing always makes a loud 'bang' everytime someone come in or out. I can barely sleep.
Stayed 3 nights in Aug 2019

2/10 Terrible

Skylar, Seattle

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The staff is super rude and unpleasent, would not move my room even after I asked repeatedly. I am a small woman who was travelling on my own only to find that they put me in a room with five middle aged Polish men who continually sexually harassed me. Had to eventually find another hotel to stay in for my own safety. They have also refused to even so much as give me a refund for my pain and suffering.
Stayed 10 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
no soap, no towels, and no shampoo provided. make sure you bring your own
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, clean room (apart from one stained wall), comfy bed and bed linen and towels were included. We got woken by the road noise at about 7:30 but this was very good value for money and I would definitely come back again.
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here last week, and had a different room that faced the back parking lot. This week, our room was very small, and very loud being right by the street. I was surprised what a difference the room and location within the property can make! I would still stay here again. Overall, it has been a good experience.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean, and exactly as described. It was a great place for our family to unwind after a long travel day. The sweet little restaurant next door was a great addition. Staff was friendly, room was clean, and beds were comfy. It’s not fancy, but it was just what we needed.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really nice hotel for stay. And cheaper than other hotels.
Stayed 1 night in Jul 2019

8/10 Good

Hayley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely clean rooms and helpful service
Stayed 1 night in Jul 2019

8/10 Good

Casey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for value
On a street situated with the greatest food in Berlin. Staff was very friendly and did not seem rushed. Room was very clean, WiFi signal was strong.
Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

8/10 Good

John David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The wifi was not working at all. The reservation system is messed up
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place if u like a quiet night, not for party!
A hotel in a nice location, 1 min walk to the nearest U Bahn station and that cud take u everywhere. I stay in a dorm for 6 people but the 1st 2 nights it was only the 3 of us, n I was on my own on the 3rd night. very powerful shower but no toiletries. Bear in mind this hotel usually catered for big tour groups and children are running everywhere from floor to floor, room to room, and playing with lift. It was so annoying that I had to told them off at some point. and they don't go to sleep until 2am. its either the hotel who should be responsible for this or the lead person in the group has got no brain.
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpfull staff,good location,very relaxed hostel+no trouble
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A hotel with dorm rooms essentially. Great lounge area. Dorm had an en-suite bathroom. Very nice solid wood built bunk beds.
Stayed 1 night in Mar 2019

10/10 Excellent

Mamun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was the best experience. Price and everything was perfect.
Stayed 2 nights in Dec 2018