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Mercure Hotel Berlin City West

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Hotel Berlin City West

Sports facility
Al fresco dining, serves lunch and dinner
Superior Room, 1 Queen Bed
Exterior
Balcony

Reviews

7.8 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Parking included
    Parking included
  • Bar
    Bar
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
  • Free WiFi
    Free WiFi

Explore the area

Map
Ohmstr. 4-6, Berlin, BE, 13629
  • Schloss Charlottenburg
    5 min drive
  • Messe Berlin
    5 min drive
  • Olympiastadion
    9 min drive
  • Berlin (BER-Brandenburg)
    31 min drive

Room options

View all photos for Standard Room, 1 Single Bed

Standard Room, 1 Single Bed

Standard Room, 1 Single Bed

  • 17 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed

  • 21.0 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Single Bed

Standard Room, 1 Single Bed

Standard Room, 1 Single Bed

  • 21 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Junior Suite, 1 Queen Bed

Junior Suite, 1 Queen Bed

Junior Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed

Minibar, in-room safe, desk, soundproofing

Superior Room, 1 Queen Bed

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior
Hotel Berlin, Berlin, a member of Radisson Individuals
Spa
Pet-friendly
Free WiFi
Air conditioning
4.1 out of 5, Very good, (1843)
The price is €146
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Hotel Berlin, Berlin, a member of Radisson Individuals

About this property

Mercure Hotel Berlin City West

Eco-certified Berlin hotel in Spandau with free parking
A restaurant, a bar/lounge, and coffee/tea in a common area are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and concierge services are onsite. Change of towels is available on request.
Mercure Hotel Berlin City West offers 119 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations and hair dryers.

This Berlin hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they enjoy the helpful staff at Mercure Hotel Berlin City West. During your stay, you'll be close to Zoo Berlin. Features include free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi and wired Internet
  • Free self parking and extended parking
  • Enjoy Regional cuisine while dining at WEINLOUNGE
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests speak favorably about the clean accommodations and the overall condition of the property
  • 9 minutes by car from Zoo Berlin and 11 minutes from Brandenburg Gate
  • Pets welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. A seasonal outdoor pool, a terrace, and a vending machine are also featured at the eco-certified Mercure Hotel Berlin City West. Self parking is free.

This 4-star Berlin hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
WEINLOUNGE - This restaurant specializes in Regional cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
WEINLOUNGE BAR - This bar serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting).
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free extended parking on site
  • Free off-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: EUR 19 per person
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • WEINLOUNGE
  • WEINLOUNGE BAR

Things to do

  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Films for purchase
  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Free newspapers
  • Iron/ironing board (on request)
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 23.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 19 per person
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 23.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in May and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Mercure Berlin City West
Mercure Hotel Berlin City West
Mercure Berlin
Accor Hotel Berlin City West
Accor Hotel Berlin City West
Mercure Hotel Berlin City West Hotel
Mercure Hotel Berlin City West Berlin
Mercure Hotel Berlin City West Hotel Berlin

Mercure Hotel Berlin City West Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 254 out of 972 reviews" "
Rating 8 - Good. 413 out of 972 reviews" "
Rating 6 - Okay. 203 out of 972 reviews" "
Rating 4 - Poor. 67 out of 972 reviews" "
Rating 2 - Terrible. 35 out of 972 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Maxwell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff in the evening. He let me park my e-bike in the courtyard and loaned me a phone cable. I can recommend it as a base in West Berlin.
Stayed 1 night in Aug 2024

10/10 Excellent

Leonard

Stayed 2 nights in Jul 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Great there is 24h checkin, nice staff, comfortable room and great washing room.
Stayed 1 night in Jul 2024

2/10 Terrible

ROBERT

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Paid full through Expedia for 2 rooms 2 nights. The hotel automatically down graded from Junior Suite to double twin cheapest rate rooms, without issuing credit, refused to provide recept upon checking out in person as I asked for it with my dispute purpose comparing to original booking through Expedia. Plus, listing "parking included" IS NOTcorrect. Guests have to find any available street side parking, not provide from the hotel. It seems that the hotel never own any parking spot.
Stayed 2 nights in Jul 2024

8/10 Good

Narinderpal

Travelled with family
Liked: Cleanliness, staff & service, amenities
Area not to look safe at night and also saud parking including but no you have park on rd at your own risk
Stayed 1 night in Jul 2024

8/10 Good

Osamah

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Shenglin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice staffs
Stayed 1 night in Jul 2024

8/10 Good

J

Stayed 2 nights in Jul 2024

6/10 Okay

Imdat

Disliked: Staff & service
Does not have own parking lot… hotel has only street parking… I had not a problem in finding a free spot but not sure if I was lucky or it’s always like that.
Stayed 2 nights in Jul 2024

8/10 Good

Xander

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and nice hotel with all what you need for a short stay
Stayed 1 night in Jul 2024

8/10 Good

Sebastian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay convenient to get to the Olympiastadion and helpful staff
Stayed 2 nights in Jun 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Very expensive for what it is.
This hotel was very expensive for what it was. When we arrived in our room, there was no shampoo or shower gel in the dispensers. I had to ask at reception twice before they were filled. The hotel is located quite far from the centre of Berlin. The swimming pool is not heated and is too cold to enjoy, even on a warm day as it was during our stay. We were the only people in the pool and could only stay in for a couple of minutes before we had to get out due to the low temperature. The wifi is very poor. It is incredibly slow and only worked intermittently. I can't comment on the breakfast as it was not included with our stay (despite the high cost of our room) and was too expensive to pay for separately, so we decided to eat elsewhere. The room was a good size and fairly comfortable, but I can't really recommend this hotel for the reasons mentioned above. If it had been cheaper, it would have been worth it, but not for the price we paid.
Stayed 4 nights in Jun 2024

8/10 Good

Jennifer

Stayed 2 nights in Jun 2024

4/10 Poor

Timothy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The AC was not working. I wish they had told me that before my stay. Not worth the money in my opinion.
Stayed 3 nights in May 2024

6/10 Okay

Marie Christine

Travelled with partner
Liked: Staff & service
Hotel is in need of an update. Very tired and worn. Area is okay you can walk to a nice forest within 30 minutes and supermarket across the way. Not worth 4 stars though definitely 3 star hotel maybe less.
Stayed 3 nights in May 2024

6/10 Okay

Emma

Liked: Staff & service, property conditions & facilities, room comfort
Had to change rooms because of bad wifi, shower head wouldn’t stay up, very comfy bed and lovely room though
Stayed 4 nights in Mar 2024

10/10 Excellent

Ngoc

Liked: Cleanliness, staff & service, property conditions & facilities
A lot for your money
Great location with underground just outside. Clean and staff very helpful. Best price in Berlin and even free parking and Wi-Fi, amazing! Will be coming back and would highly recommend.
Stayed 1 night in Mar 2024

10/10 Excellent

Rodelio, Oregon City

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect and very helpful Staff
Stayed 1 night in Mar 2024

10/10 Excellent

William

Stayed 4 nights in Feb 2024

6/10 Okay

SE WOONG

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
staff is very kind but room is little dirty
Stayed 3 nights in Feb 2024

4/10 Poor

Dmytro

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

Benjamin

Travelled with family, Business traveller
Liked: Staff & service
The bed was worse than sleeping on razor wire and was very nasty.
Stayed 4 nights in Dec 2023

2/10 Terrible

Ndulamo

Stayed 2 nights in Nov 2023

8/10 Good

Mei Yee

Stayed 1 night in Nov 2023

8/10 Good

Andy

Business traveller
Basic hotel
Basic hotel - junior suite no difference to stands d room as far as I could tell. Buffet breakfast limited in choice compared to other hotels.
Stayed 3 nights in Oct 2023