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"Dining staff ignore customers with limited mobility they do not offer any help with breakfast. But fusses with abled customers. " More

By a verified traveller on Fri 15 Feb 2019

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Comfort Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Comfort Triple Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Hotel Description

During your stay at Leonardo Boutique Hotel Berlin City South, you'll be close to East Side Gallery. You'll find features such as free WiFi in public areas, plus a bar and a business centre. This property offers pet-friendly amenities, such as food and water bowls.

  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • 7.1 mi (11.4 km) from Alexanderplatz
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Leonardo Boutique Hotel Berlin City South ratings based on 13 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Leonardo Boutique Hotel Berlin City South

Everyone (5) Couples (2) Family (4) Other (1)
3 out of 5
Dining staff ignore customers with limited mobility they do not offer any help with breakfast. But fusses with abled customers.

Posted by on 15 Feb 2019

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Comment from Hotel Management

15 Feb 2019 by Katrin Kraske, Guest Relations Manager

Dear guest, Thank you for drawing our attention to the service at our restaurant. It gives us an opportunity to reflect on our customer satisfaction and improve our service in the future. Please recognize that we aim to do better. We regret that we did not meet your expectations and we would like to apologize for the rude behavior. We very much hope that you will give us the opportunity to change your impression of us to a positive one during your next stay with us. Best regards,

4 out of 5
La serviabilité du service lors du petit déjeuner. Le confort de la literie, la calme et l’espace de la chambre. Grand choix au prix dej, mais faible qualité des aliments. Prix trop élevé pour une chambre de ce standing à cet endroit

Posted by on 25 Jun 2022

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Comment from Hotel Management

27 Jun 2022 by Katrin Kraske, Guest Relations Manager

Dear Christophe, Thank you, we are pleased that you enjoyed your stay with us so much. Thanks also for the constructive feedback - we will take it to heart! See you soon again, best regards,

4 out of 5

Posted by on 7 May 2020

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Comment from Hotel Management

25 May 2020 by Katrin Kraske, Guest Relations Manager

Dear guest, We appreciate your evaluation and thank you for giving us 4 stars. Our team and I are looking forward to welcome you back at our Leonardo Boutique Berlin City South. Best regards,

4 out of 5
Parkplätze sind in der Nähe, jeden Morgen hat uns ein hilfsbereites Personal beim reichhaltigen Frühstücksbüffet erwartet, die Betten sind mit diversen Kissen ausgestattet und eine mittelharte Matratze, hat uns in den Schlaf gebracht.

Posted by on 4 Feb 2020

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Comment from Hotel Management

6 Feb 2020 by Katrin Kraske, Guest Relations Manager

Lieber Gast, vielen Dank für die gute Bewertung, die Sie unserem Leonardo Royal Berlin Alexanderplatz gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen,

4 out of 5
Laadukas hotelli. Hyvä ja ystävällinen palvelu. Vaikka vähän kaukana Berliinin keskustasta, niin se ei haittaa kun julkinen liikenne kulkee vierestä.

Posted by on 25 Oct 2019

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Comment from Hotel Management

28 Oct 2019 by Katrin Kraske, Guest Relations Manager

Dear guest, We don't want to miss the chance to thank you for your feedback about our Leonardo Boutique Hotel Berlin City South. We are glad that you have chosen our hotel as your accommodation and that you had a good stay with us. Our team and I are looking forward to your next visit. Best regards,

5 out of 5
Comfort-huone oli siisti, hyvä sänky. Ystävällinen palvelu.

Posted by on 9 Jun 2019

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Comment from Hotel Management

11 Jun 2019 by Katrin Kraske, Guest Relations Manager

Dear guest, Thank you very much for your lovely feedback to our Leonardo Boutique Hotel Berlin City South. Best regards,

5 out of 5
La belle terrasse avec les journaux et sièges confortables, la décoration, la chambre spacieuse et claire, la gentillesse du personnel et l'accès

Posted by on 6 Jun 2019

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Comment from Hotel Management

7 Jun 2019 by Katrin Kraske, Guest Relations Manager

Dear guest, Thank you very much for your lovely review. Our team and I are very happy that we were able to convince you and that you had a good time at our hotel. We look forward to your next visit and wish you all the best. Kind regards,

3 out of 5
Hotel war ok. Leider war die Sauberkeit vorallem in den Bädern nicht angemessen. Die öffentliche Toilette im Keller war unzumutbar.

Posted by on 7 Nov 2016

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2 out of 5
Pros: DER EMPFANGSBEREICH.
Cons: RECHNUNGSLEGUNG IM HOTEL DIREKT.
Location: RESTAURANT NEBENAN GUT.
Ich habe dort keine Rechnung erhalten, da EBOOKERS bereits gegen die Aussage in der WEBSITE gleich am Tage der Buchung den Betrag eingezogen hatte, obwohl ich darauf verwiesen hatte , das ich vor Ort eine FIRMENRECHNUNG benötige u8nd mit de4r Firmenkarte zahlen werde. Bis heute liegt mir zur Buchung keine RECHNUNG vor. Daher muß ich von weiteren Buchungen Abstanjd nehmen. S.Koch S.H.G.-SOLARSTROM Gmbh

Posted by on 3 Nov 2016

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2 out of 5

Kurztrip in die Hauptstadt

Wir hatten eine Nacht in diesem Hotel und waren froh das es nur eine Nacht war. An diesem Tag gab es eine Hochzeit und diese feierten die ganze Nacht laut stark sodass wir es im 3ten Stock hörten und so kein Auge zu kriegen konnten. So waren wir dementsprechent sehr müde am Morgen für unsere Flug. Das Zimmer war einigermassen Sauber, jedoxh fand man überall dunkle Haare.

Posted by on 25 Jan 2016

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About the Leonardo Boutique Hotel Berlin City South

Location Rudower Str. 80-82, Berlin, BE 12351

Property Features

There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 2 meeting rooms. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 1184 square feet (110 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the eco-certified Leonardo Boutique Hotel Berlin City South. Parking is available for a fee. This 4-star Berlin hotel is smoke free.

  • 84 guestrooms or units
  • 6 levels
  • 2 buildings
  • 1184 sq ft of conference space
  • 110 sq. m of conference space
  • Built in 1993
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Fireplace in lobby
  • Television in lobby
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Hermannstraße Station (5 km / 3.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Leonardo Boutique Hotel Berlin City South offers 84 air-conditioned accommodations with minibars and laptop-compatible safes. 43-inch flat-screen televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Electric kettle
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Telephone
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.

Room service (during limited hours) is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public bathroom
  • Handrails in stairways
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 15 per pet, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Eurocard, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Cashless transactions are available
  • Comprehensive recycling policy
  • Contactless check-out is not available
  • Car not required
  • Mobile key entry is not available
  • Staffed front desk
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • LGBTQ friendly
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 5.35 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 17 per person
  • Self-parking fee: EUR 15 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Leonardo Berlin City Süd
  • Leonardo Hotel Berlin City Süd
  • Leonardo Süd
  • Leonardo Hotel Süd
  • Leonardo Boutique Berlin City South
  • Leonardo Berlin City Berlin
  • Leonardo Boutique Hotel Berlin City South Hotel
  • Leonardo Boutique Hotel Berlin City South Berlin
  • Leonardo Boutique Hotel Berlin City South Hotel Berlin

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

Eco-certified property

This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Green Key (Foundation for Environmental Education)

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

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