Berlin City West

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February 2025

Photo gallery for Berlin City West

Exterior
Lobby
Interior
Hypo-allergenic bedding, minibar, in-room safe, desk
Flat-screen TV

Reviews

7.6 out of 10

Good

Popular amenities

  • Gym
  • Parking available
  • Room service
  • Pet-friendly
  • Housekeeping
  • Breakfast available

Explore the area

Map
Bundesallee 36-37, Berlin, BE, 10717
  • Kaufhaus des Westens
    5 min drive
  • Egger's
    2 min walk
  • Berliner Straße U-Bahn
    2 min walk
  • Berlin (BER-Brandenburg)
    32 min drive

Room options

Similar properties

About this property

Berlin City West

Hotel with a fitness center, near Zoo Berlin
This smoke-free hotel features a restaurant, a fitness center, and WiFi in public areas. Wired internet in public areas is free. Other amenities include self parking, concierge services, and dry cleaning.
Berlin City West offers 136 accommodations with minibars and safes. Accommodations offer separate sitting areas. Flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Berlin City West, you'll be within walking distance of Kurfürstendamm. Features include free wired internet, plus a restaurant and a gym. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi and wired Internet
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • WiFi in some public areas for a fee
  • Self parking available for a fee
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym
  • Just a 5-minute drive from Kurfürstendamm and a few minutes from Zoo Berlin
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. Public spaces have free wired Internet. There are 2 meeting rooms available. A fitness center, a terrace, and multilingual staff are also featured at Berlin City West. For a fee, parking is available.

This Berlin hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 11:00 AM.
Berlin City West has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: WiFi (surcharge), Free wired Internet

Parking and public transport

  • Self parking on site (EUR 14 per night)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 6:00 AM–11:00 AM on weekends: EUR 9.95-19.9 for adults and EUR 0-9.95 for children
  • 1 restaurant
  • Room service available

Things to do

  • Fitness centre

Family friendly

  • Babysitting services
  • Free cots/infant beds
  • Laundry facilities

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Meeting rooms - 2

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 55 lbs per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 8.025 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 9.95 to 19.9 for adults, and EUR 0 to 9.95 for children
  • Self parking fee: EUR 14 per night
  • Pet fee: EUR 25 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel NH Berlin City West
Nh Berlin City West Hotel Berlin
NH Berlin City West
Berlin City West Hotel
Berlin City West Berlin
Berlin City West Hotel Berlin

Berlin City West Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 104 out of 465 reviews" "
Rating 8 - Good. 216 out of 465 reviews" "
Rating 6 - Okay. 101 out of 465 reviews" "
Rating 4 - Poor. 28 out of 465 reviews" "
Rating 2 - Terrible. 16 out of 465 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

8/10 Good

Lauris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

6/10 Okay

Verified traveller

Business traveller
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
The first night, the rooms had dust on the furnitures
Stayed 4 nights in Dec 2019

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
Well located for us and excellent value for money
Stayed 3 nights in Dec 2019

8/10 Good

Mhd Naser

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2019

6/10 Okay

David

Business traveller
Liked: Cleanliness
Good location, good service, very small room
Stayed 3 nights in Nov 2019

8/10 Good

MEHERMAN

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities
Have stayed here twice before and so this was the third occasion. Bed was very comfortable although a single room it was a “ queen” size bed with two comfy pillows. The bar closed a year ago but if you want a nightcap, they have a chiller fridge with beers and soft drinks. Even the glasses are kept cold! Prices very reasonable for a hotel. One of my lights in my room did not work. Good powerful shower.
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay in a quieter part of Berlin
Hotelmosnlocated away from center but well connected by subway to anywhere. The area around is safe and quiet although not many food options. Easy to get to with the car and plentiful parking. Ok place to stay in Berlin.
Stayed 1 night in Sep 2019

8/10 Good

Joo Yeon

Liked: Cleanliness, staff & service
Good but..
Too hot lack of air conditioner. Everything is fine except that.
Stayed 3 nights in Jun 2019

8/10 Good

Adele

Liked: Cleanliness, staff & service, room comfort
Perfectly fine hotel
The staff are very friendly and helpful and the location is good (near to a station). I got upgraded (unexpectedly) to a suite, which was a lovely surprise. My booking did not include breakfast (which was fine). I had breakfast one day, but breakfast costs 20 Euro, which was expensive for the little I ate. It was nice but not did not provide me with value for money. I was annoyed as someone (housekeeping?) decided to remove an commemorative package from my room (that was not near the bin). They saw it was emply and threw it out, despite it being with my books. That soured the experience for me.
Stayed 4 nights in May 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with convenient location
The hotel is very nice with comfortable modern interior. The room we have got was spacious and had all necessary amenties for the stay. We liked breakfasts as well, there was plenty of choices for what to have for breakfast and food quality was good. Location of the hotel is very convenient: metro is right next to the hotel, station with bikes for rent is also very close, if you have more time you can also walk to main places of interest.
Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple but great hotel with a fantastic breakfast!
This is a quiet older part of Berlin and the hotel was so close to the S bahn. A few nice restaurants in the neighbourhood alongside a large supermarket.
Stayed 4 nights in Apr 2019

6/10 Okay

Verified traveller

Instead of completing the documents yourself, receptionist requires guests to speak a foreign language...
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located hotel very close to underground. Spacious and clean room. Breakfast was amazing! Staff were friendly and very helpful. Would definitely stay again and would recommend to others.
Stayed 4 nights in Mar 2019

6/10 Okay

Marcus

Liked: Cleanliness, staff & service, room comfort
Check in was good, Emelia was very helpful. The hotel was a bit tired, could probably do with a refurb. Housekeeping were a bit annoying, as very noisy in the corridors from juts after 8am each day.
Stayed 2 nights in Mar 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
breakfast is good and location is not bad (15 minutes from downtown) but room condition and service level is not like 4 stars
Stayed 3 nights in Sep 2018

6/10 Okay

Shanta, Berlin

Liked: Cleanliness, property conditions & facilities
No air conditioning in the room. We arrived after midnight and the hotels doors were locked and there was noone there to receive us.
Stayed 2 nights in Jul 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointing
Stayed here for 3 nights with my boyfriend on a Europe trip. The location was excellent but the hotel itself was quite underwhelming. Our bathroom smelt badly like old pee and the toilet had dark stains on it. The hotel also does not have air conditioning which was horrific in the hot weather - last time I don’t check if a hotel has air conditioning. The room was spacious given Europe but was very run down and old. The hotel staff and lobby were beautiful but the room wasn’t great and I wouldn’t return.
Stayed 3 nights in May 2018

8/10 Good

mohammed, amman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel and good location
I enjoyed my stay at the hotel. friendly staff and good location.
Stayed 7 nights in Mar 2018

8/10 Good

Stevie, Berlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
City Break
Nice break to see the sights of Berlin. Hotel was in a good location. Hotel met all of our requirements, and staff did great with our inability to speak German.
Stayed 6 nights in Nov 2017

8/10 Good

Lizard, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First night of 4.
Easy access to Berlin via U-ground. Supermarket around the corner with fruit and nice deli. Interesting walk around district to Greek, Italian restaurants. 'pub' across and down the road with live music. Breakfast good. Rooms comfortable, large and very clean.
Stayed 1 night in Oct 2017