Mercure Antwerp City South

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Antwerp City South

Minibar, in-room safe, desk, blackout curtains
Bar (on property)
Indoor wedding
Terrace/patio
Lobby

Reviews

8.0 out of 10

Very good

Popular amenities

  • Gym
    Gym
  • Bar
    Bar
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Room service
    Room service

Explore the area

Map
Desguinlei 94, 2018 Antwerpen, Antwerp, 2018
  • Antwerp Expo
    9 min walk
  • Royal Museum of Fine Arts
    3 min drive
  • Rubens House
    6 min drive
  • Antwerp (ANR-Antwerp Intl.)
    12 min drive

Room options

Privilege, Room, 1 King Bed, View

  • 21 sq m
  • Sleeps 4
  • 1 King Bed

Privilege, Room, 1 Double Bed

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

Classic Room, 1 Single Bed

  • 21 sq m
  • Sleeps 1
  • 1 Twin Bed

Classic Twin Room, 2 Single Beds

  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

Classic Double Room, 1 Double Bed

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

Superior Studio, 1 King Bed

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Superior Room, 1 Double Bed

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Mercure Antwerp City South

Eco-certified Antwerp hotel in Markgrave with a health club
This hotel features a restaurant, a health club, and a bar/lounge. WiFi in public areas is free. Other amenities include self parking, 24-hour room service, and a business center. Housekeeping is available on request.
Mercure Antwerp City South offers 210 accommodations with minibars and safes. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

This Antwerp hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and complimentary newspapers. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Mercure Antwerp City South, you're just a quick walk from Ring Road. Free WiFi in public areas, a restaurant, and a gym are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and bike rentals
  • Steps from deSingel International Arts Center and 6 minutes by car from Antwerp Zoo
  • Dogs welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

WiFi is free in public spaces. A health club, a terrace, and a vending machine are also featured at the eco-certified Mercure Antwerp City South. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Antwerp hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7 AM to 10:30 AM.
Hugo's restaurant - This restaurant serves breakfast and lunch.
Brasserie Gozo - This brasserie serves lunch and dinner. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 18 per night)
  • Electric car charging station on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7 AM–10:30 AM on weekends: EUR 18.50 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Hugo's restaurant
  • Brasserie Gozo

Things to do

  • Bike rentals
  • Fitness centre

Family friendly

  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 201
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free newspapers
  • Iron/ironing board
  • LED light bulbs
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 50.0 per day.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.97 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 18.50 per person
  • Self parking fee: EUR 18 per night
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival.

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Ramada Antwerp Plaza
Ramada Hotel Antwerp Plaza
Ramada Plaza Antwerp
Antwerp Ramada
Ramada Antwerp
Ramada Plaza Antwerp Hotel Antwerp
Ramada Plaza Antwerp Hotel
Mercure Antwerp City Antwerp
Ramada Plaza by Wyndham Antwerp
Mercure Antwerp City South Hotel
Mercure Antwerp City South Antwerp
Mercure Antwerp City South Hotel Antwerp

Mercure Antwerp City South Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 189 out of 607 reviews" "
Rating 8 - Good. 271 out of 607 reviews" "
Rating 6 - Okay. 98 out of 607 reviews" "
Rating 4 - Poor. 31 out of 607 reviews" "
Rating 2 - Terrible. 18 out of 607 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

YUKI

Stayed 1 night in Aug 2024

10/10 Excellent

YILMAZ RAGIP

Stayed 1 night in Jul 2024

8/10 Good

Jean

Liked: Cleanliness, staff & service
Bathrooms need some refurbishing, maybe change the bathtub to an Italian shower?
Stayed 1 night in Jan 2024

4/10 Poor

Larry Nolan

Travelled with partner
Disliked: Property conditions & facilities
Sewer gas smell on 8th floor
Stayed 6 nights in Oct 2023

2/10 Terrible

Will

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
AVOID AT ALL COSTS!
Shambolic, Rude staff, No cleaning of my room, no replenishment of water. No clean towels despite asking.
Stayed 2 nights in Aug 2023

10/10 Excellent

Neil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Helpful staff, very comfortable family room and great breakfast
Stayed 1 night in Jul 2023

10/10 Excellent

Imran Nazir

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really pleasant and good night sleep , only in breakfast not much options,
Stayed 1 night in Apr 2023

8/10 Good

Goncalo

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The cashier at the bar was unpleasant, unmotivated and uncooperative regarding meal options. Everything else was fine.
Stayed 1 night in Apr 2023

10/10 Excellent

Kerrie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
This was our second stay at this hotel, it has been renovated since last time and it was absolutely amazing, we had a great stay, got a complimentary upgrade and received great service from the staff. Highly recommend this hotel when staying in Antwerp.
Stayed 2 nights in Jan 2023

10/10 Excellent

Brent, OSHAWA

10/10 Excellent

Jean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sleep like a baby
The room is great. I skipped breakfast which is outrageously expensive although it is the same as in the Ibis budget. Breakfast was outstanding until 2021. I'll be back.
Stayed 4 nights in Dec 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, clean & good restaurant.
Hospitality was overall were good. Although I must say I didn't really feel that welcome or seen at all. When I checked in, the male staff member was occupied with what I assume was friends. And kept chatting a little even though he attended me. Then after flickering keyboard and tapping the mouse several times he took another guest in between. I let all of this happen because I was not in a hurry, environment is very nice and clean. Then he excused himself to me, saying "those people are a little bit special". Okay, the second after a guest leaves its okay to trash talk? Female hospitality worker was completely opposite, service minded and have manners that few others do. Elevators are a prank, we didn't get stuck or anything like it. But during our short stay we had several comments with other guests as well.. Housekeeping raises the grade by itself. 10/10
Stayed 2 nights in Nov 2022

2/10 Terrible

Geannetta

Stayed 4 nights in Nov 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2022

8/10 Good

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022

10/10 Excellent

Adan

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
The room was very big we've booked hotel very late easily checked in there was free parking the carpet in the room could do with cleaning the hotel is very close to the Motorway staff are friendly and polite didn't have time to use amenities.
Stayed 1 night in Mar 2022

8/10 Good

Paul

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant, bar and rooms are very easy to find, good structure... We don't like the black furniture in the room, because with the very little lights, it's difficult to find everything. Parking on site is expensive!
Stayed 2 nights in Oct 2021

8/10 Good

laurent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Sep 2021

10/10 Excellent

Jalil

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jun 2021

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I know there are challenges in Antwerp - but the hotel staff were great, organised and helpful and we enjoyed our stay there thoroughly
Stayed 3 nights in Jul 2020

6/10 Okay

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019

8/10 Good

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well worth staying
Nice, friendly service. Convenient location.
Stayed 2 nights in Nov 2019

6/10 Okay

Verified traveller

Business traveller
The best way to describe the property is functional - it does the job.
Stayed 1 night in Oct 2019

10/10 Excellent

Marianne, SA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. And wonderful breakfast. Overall great property
Stayed 9 nights in Sep 2019

10/10 Excellent

Jean M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place South of the city
It's a perfect hotel, but breakfast is really overpriced, especially when you don't consider breakfast as the only meal you'll do during the day. Except for that, everything is tops.
Stayed 3 nights in Aug 2019