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4.4 out of 5

"Smart comfortable hotel in Antwerp city centre. Spacious clean rooms, excellent breakfast " More

By a verified traveller on Tue 10 Mar 2020

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Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Deluxe Double Room, Garden View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Double Room, City View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Deluxe Room, Terrace, Garden Area

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Penthouse Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, Garden View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Hotel Rubens - Grote Markt. During your stay, you're just a quick walk from Antwerp Market Square. Enjoy features like free breakfast and free WiFi in public areas, plus a bar.

  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Steps from Antwerp Market Square and Butcher's Hall
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)

Hotel Rubens - Grote Markt ratings based on 9 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Rubens - Grote Markt

Everyone (3) Couples (4) Family (1)
5 out of 5
Smart comfortable hotel in Antwerp city centre. Spacious clean rooms, excellent breakfast

Posted by , from Malvern on 10 Mar 2020

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Comment from Hotel Management

31 Mar 2020 by Didier Boehlen, General Manager

Dear Mike, Thank you for this positive review. We are glad to know that you appreciated our high standards and large rooms as well as being able to tempt your taste buds with the wide selection on offer on our breakfast buffet. We look forward to welcoming you back. Best regards, Didier Boehlen, General Manager

5 out of 5
The lady at the reception desk was very friendly and pfoessional, room was fantastic quality and very very clean, bed very comfortable. No faults would stay again.

Posted by on 27 May 2019

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Comment from Hotel Management

28 May 2019 by Didier Boehlen, General Manager

Dear Guest, We would like to thank you for this kind review about our hotel. It is rewarding to know that everything met your expectations during your stay. Your positive feedback will encourage our team members to keep up the good work! We look forward to welcoming you back on another occasion. Best wishes, Didier Boehlen, General Manager

5 out of 5
Fantastic hotel, very close to all attractions. Lovely staff, very helpful. Room we had was huge.

Posted by on 28 Dec 2018

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Comment from Hotel Management

30 Dec 2018 by Didier Boehlen, General Manager

Dear Guest, Thank you for leaving us this kind comment. We are happy you had a lovely stay at our hotel. It is pleasing you were satisfied with the size of your room. We truly appreciate your kind words about our team members. We look forward to seeing you again in the future. Best regards,

5 out of 5
Zentrale Lage des Hôtel. Schöne große Zimmer. Frühstück ist sehr gut.

Posted by on 11 Nov 2023

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Comment from Hotel Management

13 Nov 2023 by Didier Boehlen, Hoteldirektor

Lieber Jakob,vielen Dank für Ihre positive Bewertung!Es freut uns sehr, dass Ihnen die zentrale Lage unseres Hotels und das große Zimmer gefallen haben. Wir sind stolz darauf, geräumige Zimmer in verschiedenen Kategorien anzubieten, um den Bedürfnissen unserer Gäste gerecht zu werden. Es ist schön zu hören, dass Sie unser Frühstücksbuffet sehr gut fanden. Wir bieten eine Vielzahl von warmen und kalten Speisen an, um den Tag gut zu beginnen.Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen,Didier Boehlen, Hoteldirektor

4 out of 5
Hervorragende Lage, sehr freundliches Personal.

Posted by on 19 Aug 2022

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Comment from Hotel Management

22 Aug 2022 by Didier Boehlen, Hoteldirektor

Sehr geehrter Donat,vielen Dank für Ihre Bewertung.Wir freuen uns, dass Ihnen unsere Lage gefallen hat und bedanken uns im Namen unseres Teams für Ihr Lob.Bis bald, bleiben Sie gesund.Viele Grüße aus Antwerpen,Didier Boehlen, Hoteldirektor

5 out of 5
Cooles Hotel, saubere Zimmer, Frühstücksbuffet mit selbstzumachenden Waffeln – nice.

Posted by on 24 Jul 2019

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Comment from Hotel Management

5 Aug 2019 by Didier Boehlen, Hoteldirektor

Sehr geehrter Gast, vielen Dank für Ihre Bewertung. Es hat uns sehr gefreut, dass Sie sich bei uns rundum wohlgefühlt haben. Vielen Dank für das Lob zu unserer Sauberkeit. Auch Ihr Lob zu unserem Frühstück lesen wir sehr gern und freuen uns, dass wir Sie zufriedenstellen konnten. Wir hoffen, Sie auch in der Zukunft wieder bei uns als Gast begrüßen zu können. Freundliche Grüße, Didier Boehlen, Hoteldirektor

3 out of 5
Suurin sviitti näyttää kuvissa todella hienolta, mutta todellisuus ei sitä vastaa. Suihkussa lattiakaivo oli tukossa. Eivät saaneet sitä hoidetuksi kuntoon päivän aikana. Pysäköinti erittäin hankalaa. Aamiainen peruskamaa ja valikoima suppea.

Posted by on 17 Jul 2019

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Comment from Hotel Management

15 Dec 2019 by Didier Boehlen, General Manager

Hei, Kiitos palautteestasi hotelliamme kohtaan! Harmillista kuulla, ettei vierailusi meillä mennyt aivan toiveidesi mukaisesti. Olemme pahoillamme, jos kävi niin, ettemme saaneet korjattua tukkeutunutta lattiakaivoa, se meidän olisi tietysti pitänyt hoitaa kuntoon saman tien! Haluamme aina tarjota parasta mahdollista palvelua asiakkaillemme ja siksi kaikki palaute on hyvin arvokasta ja otamme näistä opiksemme. Toivottavasti matkasi muutoin oli onnistunut. Toivottavasti näemme sinut tulevaisuudessa vielä uudelleenkin! Ystävällisin terveisin, Didier Boehlen, General Manager

5 out of 5
Ein wunderschönes Hotel mitten in Antwerpen, gleich beim Grote Markt

Posted by on 22 Mar 2019

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Comment from Hotel Management

29 Apr 2019 by Didier Boehlen, Hoteldirektor

Sehr geehrter Gast, über Ihre sehr positive Bewertung haben wir uns sehr gefreut! Wir sind begeistert zu lesen, dass Sie mit Ihrem Aufenthalt bei uns rundum zufrieden waren und Ihnen unser Hotel und unsere Lage so gut gefallen hat. Auch im Namen unseres Teams bedanken wir uns vielmals für Ihre lobenden Worte. Gern würden wir Sie bei Ihrem nächsten Besuch in Antwerpen wieder bei uns begrüßen! Didier Boehlen, Hoteldirektor

3 out of 5

Nice, well-located hotel

Would ne nice, but Newsa better maintenance and cleaning

Posted by on 3 Aug 2017

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About the Hotel Rubens - Grote Markt

Location Oude Beurs 29, Antwerp, 2000

Property Features

You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi and wired Internet are free in public spaces. A terrace, multilingual staff, and a garden are also featured at the business-friendly Hotel Rubens - Grote Markt. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee. This 4-star Antwerp hotel is smoke free.

  • 1 building
  • 36 guestrooms or units
  • 4 levels
  • Conference rooms
  • Built in 1993
  • Buffet breakfast (free)
  • Charging station for electric cars
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Locker space
  • Bar or lounge

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Train station: Antwerp Central Station (2 km / 1.3 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Rubens - Grote Markt offers 36 accommodations with minibars and laptop-compatible safes. Each accommodation is individually decorated. 40-inch LCD televisions come with satellite channels. Bathrooms include a deep soaking bath, complimentary toiletries and hairdryers. This Antwerp hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • Deep-soaking bath
  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Unique decor

Food & Drink

Guests are served a free buffet breakfast on weekdays from 7 AM to 10 AM and at the weekend from 8 AM to 11 AM.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 20 per pet, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 22 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

Guests must contact this property in advance to reserve on-site parking

This property accepts major credit cards, debit cards and cash

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

This property uses wind and solar energy, plus eco-friendly cleaning products

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). Guests must contact this property in advance to reserve on-site parking. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses wind and solar energy, plus eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Parking height restrictions apply
  • Renewable energy source - solar
  • Individually-wrapped food options are not available
  • Debit cards
  • Renewable energy source - wind

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.97 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 90 per vehicle (one-way, maximum occupancy 4)
  • Covered self-parking fee: EUR 25 per day (in/out privileges)
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Rubens
  • Hotel Rubens Grote Markt
  • Hotel Rubens Grote Markt Antwerp
  • Rubens Grote Markt
  • Rubens Grote Markt Antwerp
  • Rubens Grote Markt Hotel
  • Rubens Grote Markt Antwerp
  • Hotel Rubens - Grote Markt Hotel
  • Hotel Rubens - Grote Markt Antwerp
  • Hotel Rubens - Grote Markt Hotel Antwerp

You should know

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

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