Grand Hotel Callao

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Dates

January 2025

February 2025

Overview
Rooms
Location
Policies

Popular amenities

All-inclusive

Bar

Parking available

Hot tub

Breakfast included

Spa

Explore the area

Av. Del Jable s/n, Callao Salvaje, Adeje, Tenerife, 38670

Ajabo Beach
5 min drive
Golf Costa Adeje
7 min drive
La Caleta National Park
11 min drive
Tenerife (TFS-Tenerife South)
29 min drive

Room options

Minibar, in-room safe, blackout curtains, soundproofing

Double Room

28 sq m
Sleeps 2
2 Twin Beds

Triple Room

38 sq m
Sleeps 3
2 Twin Beds and 1 Double Sofa Bed

Triple Room (2 Adults and 1 Child)

38 sq m
Sleeps 3
2 Twin Beds and 1 Double Sofa Bed

Triple Room (Spa Access)

38 sq m
Sleeps 3
2 Twin Beds and 1 Double Sofa Bed

Double Room Single Use (Spa Access)

28 sq m
Sleeps 2
2 Twin Beds

Double Room (Spa Access)

28 sq m
Sleeps 2
2 Twin Beds

Similar properties

Pool

Breakfast included

Spa

Kids pool

for 1 room

includes taxes & fees

5 Jan - 6 Jan

About this property

Family-friendly Adeje hotel in Callao Salvaje with a full-service spa

This hotel features a full-service spa, a golf course, and an indoor pool. Buffet breakfast is free. Additionally, an outdoor pool, a restaurant, and a health club are onsite.

Grand Hotel Callao offers 90 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. Flat-screen televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Adeje hotel provides wireless Internet access for a surcharge. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can play rounds at the 9-hole golf course and enjoy other recreation facilities including 3 outdoor tennis courts and a health club. An indoor pool, an outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

SPA Grand Hotel Callao has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. Guests under 16 years old are not allowed in the spa.

Our customers tell us they enjoy the overall property condition at Grand Hotel Callao. During your stay, you'll be within walking distance of Ajabo Beach. Free breakfast, a free shopping center shuttle, and a full-service spa are available.

Free buffet breakfast served daily
Enjoy pool views while dining at Restaurante Buffet
WiFi for a fee
Self parking available for a fee
Take a swim in the indoor and outdoor pools or soak in the spa tub
Indulge with Swedish massages, body treatments, or reflexology at SPA Grand Hotel Callao
Services include babysitting, dry cleaning/laundry, and a concierge
Onsite recreation includes a golf course, 3 outdoor tennis courts, and a gym
10 minutes by car from Siam Park and 5 minutes from Ajabo Beach
Free shopping center shuttle service

Some rates at Grand Hotel Callao are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Grand Hotel Callao offers its guests a full-service spa, a golf course, and outdoor tennis courts. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. Public spaces have WiFi for a fee.

Business amenities include a business center and a meeting room. Event space at this hotel measures 1001 square feet (93 square meters) and includes a conference center. An outdoor pool, an indoor pool, and a children's pool are also featured at the family-friendly Grand Hotel Callao. Parking is available for a fee. The property offers extended parking privileges.

Smoking is allowed in designated areas at this 4-star Adeje hotel.

Guests are served free buffet breakfast daily from 8:00 AM to 10:00 AM.

Restaurante Buffet - Overlooking the pool, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

Bar Hall - Onsite lobby lounge.

All-inclusive details

All-inclusive room rates at Grand Hotel Callao are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

Available in all rooms: WiFi (EUR 7 per day)
Available in some public areas: WiFi (EUR 7 per day)

Parking and public transport

Self parking on site (surcharge)
Extended parking on site
Free off-site parking
Airport shuttle available
Free shopping centre shuttle

Food and drink

Free buffet breakfast available daily 8:00 AM–10:00 AM
1 restaurant and 1 coffee shop/cafe
1 poolside bar and 1 bar
Coffee/tea in a common area

Restaurants on site

Restaurante Buffet
Bar Hall
Bar Piscina

Things to do

3 outdoor tennis courts
Billiards/pool table
Children's pool
Fitness centre
Full-service spa
Golf course
Indoor pool
Outdoor pool
Playground
Racquetball/squash
Sauna
A hot tub
Steam room
Tennis
Volleyball

Family friendly

Babysitting services
Children's pool
Free cots/infant beds
High chair
Indoor pool
Laundry facilities
Mini-fridge
Outdoor pool
Playground
Snack bar/deli
Soundproofed rooms

Conveniences

Lift
Free newspapers in reception
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Wedding services

Business services

Business centre
Conference centre (1001 square feet of space)
A meeting room

Outdoors

BBQ grill(s)
Garden
Terrace

Spa

4 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Detox wraps
Facials
Hydrotherapy
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - sports
Massage - Swedish
Massage/treatment rooms
Reflexology
Sauna
Hot tub
Steam room
Thalassotherapy
Turkish bath/hammam

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Grab bar near toilet
In-room accessibility
Low-height worktop and sink
Wheelchair-accessible (may have limits)

Designated smoking areas
TV in lobby

Room amenities

Bedroom

Air conditioning
Bed sheets
Blackout drapes/curtains
Free cots/infant beds

Bathroom

Free toiletries
Hairdryer
Private bathroom
Shower
Towels

Entertainment

TV channels
Flat-screen TV

Food and drink

Mini fridge
Minibar

Electrical adapters/chargers
Guidebooks/recommendations
Iron/ironing board (on request)
Local maps
Phone
Restaurant dining guide
Safe
Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Contactless check-in available

Express check-in available

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

Late check-out fee: EUR 20

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for in-room wireless internet: EUR 7 per day (rates may vary)
Fee for wireless internet in public areas: EUR 7 per day (rates may vary)
Late check-out fee: EUR 20 (subject to availability)
In-room safe fee: EUR 2 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Front desk staff will greet guests on arrival.

We should mention

Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Callao Grand Hotel

Grand Callao

Grand Callao Adeje

Grand Callao Hotel

Grand Hotel Callao

Grand Hotel Callao Adeje

Hotel Grand Callao

Grand Hotel Callao Hotel

Grand Hotel Callao Adeje

Grand Hotel Callao Hotel Adeje

Grand Hotel Callao Reviews

6.8

6.8/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

8/10 Good

Verified traveller

24 Feb 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great outdoor space and pools, lovely sun beds and plenty of them

Stayed 7 nights in Feb 2019

6/10 Okay

Verified traveller

25 Jan 2019

Liked: Cleanliness, staff & service, room comfort

Great location, super faciilties but a little tired overall.

Stayed 3 nights in Jan 2019

8/10 Good

Verified traveller

13 Dec 2018

Liked: Staff & service

Everything was very good.We are happy about visiting this hotel.Very nice,well kept garden and pool areas.Good stuff,and great food.Thanks.

Stayed 7 nights in Dec 2018

10/10 Excellent

Grandma, England

26 Sept 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely restful Hotel.

Had two restful weeks which was wanted. There was every oportunity to sightsee. Staff and service and choice of food excellent. Found the walk down to the rooms steep. Would need to book rooms on the level at side of hotel if having walking difficulty. Certainly recommend!

Stayed 11 nights in Sep 2018

6/10 Okay

Rich, UK

24 Jul 2018

Disliked: Property conditions & facilities, room comfort

OK, but not a 4-star hotel

Overall the hotel was fine. Some hidden costs IMO. We had full board, which covers room and food; note, drinking water - even at lunch and dinner - is charged. The room (double as two singles) was sufficient as a base, and generally nice and quiet (couldn't hear the road, or most other guests); air-con I think was for show only, as it didn't seem to make any impression on the room temperature. The spa is charged at €15 per person per day, so we didn't use it: I think they are misleading in their wording on the website. The bar and waiting staff were very friendly, and clearly made a lot of effort. One of the receptionists, on the other hand, was pretty unapproachable and seemed aggravated by our presence. The bar serves decent cocktails, which were well priced, though beers, wines, and water are marked up significantly; and it's a shame the evening keyboard player - slash one-man band - felt the need to turn up the volume so much. (I don't want to be mean, so will just leave it at that). The pool was ok, but at no point did they turn on the waterfall; I think it is only used now for marketing. Food-wise (buffets): breakfasts were so-so, and the coffee is terrible; lunches and dinners were good, and varied throughout the week. Again, I think for full board, drinks (at least water, surely) should be included.

Stayed 7 nights in Jul 2018

6/10 Okay

Lesley

2 Dec 2017

Liked: Cleanliness

Our stay

Hotel quite isolated. Room a bit shabby although clean. Lighting not good in room. Food average

Stayed 4 nights in Nov 2017

4/10 Poor

Francis, Ireland

9 May 2017

Disliked: Cleanliness, staff & service, room comfort

Ok hotel, nice location

Good points: nice big rooms and big bathroom. good size outdoor pools Nice hotel layout Some very nice staff not all Bad points: Cleanliness not up to scratch, cleaners only make your bed and don't change the sheets Dirty floors. Jacuzzi In the room but didn't work. Would advice eat out.

8/10 Good

jock , W

23 Dec 2016

Liked: Staff & service, property conditions & facilities, room comfort

Lovely and big hotel

The hotel itself is lovely and big however me and my partner went for our birthdays (just turned 25)and it doesn't really cater for our age group.There was entertainment on a night but it was mostly in French and German we asked the staff why and they said it mostly caters for the French and German so most events that were on were for them!The food was okay,the rooms and the balcony were very nice.The clearners however didn't give the rooms a good clean but it was satisfactory.Would definitely visit Tenerife again but not this hotel as it doesn't cater for younger people and the hotel is a little bit out of the way!

4/10 Poor

Zoe

12 Dec 2016

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

In need of modernisation

The hotel was in need of modernisation

8/10 Good

Campbell

12 Dec 2016

Liked: Cleanliness, staff & service, property conditions & facilities

Very isolated, lovely for a quiet relaxing break !

We felt very isolated at this hotel ! It was a taxi ride to go anywhere ! We were very disappointed with the entertainment as it was not geared for British people at all ! Food was nice and staff were very friendly.

4/10 Poor

Mickie & Lloyd, East Anglia

30 Nov 2016

Liked: Cleanliness

Disliked: Room comfort

Hotel not as advertised.

Viewing the hotel and amenities on the data base did not match up to the experience. A car was a necessity and not what we wanted as we had seen a lot of Tenerife before and wanted to relax and enjoy the beach and read etc., The walk to the jetty was about 20 minutes going down and half an hour coming up (very steep hill). We were obliged to wear coloured arm bands to indicate which type of board we had paid for - this was kept a close eye on by the staff which made you feel like a convict looking for an opportunity to steal something. Friendliness in general was at a minimum mainly because of the many different nationalities staying and people were reticent to speak without knowing they would be understood. The food was fine but not hot enough and served buffet style. The plate was whipped away once you put down your knife and fork before you could go back for something else!

4/10 Poor

Verified traveller

30 Nov 2016

Liked: Cleanliness

Disliked: Staff & service, property conditions & facilities

Hotel abit tired, very clean tho. Nice chill out area Nice pool Breakfast cold so couldn't eat

6/10 Okay

Verified traveller

25 Nov 2016

Liked: Cleanliness, staff & service

Nice Hotel with leisure facilities

We enjoyed our stay, the staff were friendly and helpful. The leisure facilities were good. The evening meals were excellent. What does let the hotel down a bit is that in general looks a little tired in places. Would recommend they renew the beds. Did not sleep well because the mattress was not comfortable. They also need to replace the broken tiles in the pool area. Would definitely go back as the good points outweighed the bad overall.

10/10 Excellent

Sarah

20 Nov 2016

Liked: Cleanliness, staff & service, property conditions & facilities

Great stay

We had a lovely stay here hotel was nice although beds a little uncomfortable it's a beautiful setting and nice and quiet which was what we as a couple were looking for not a lot in way of entertainment lol but to us that was not an issue to b honest if ur looking for a nice relaxing holiday by the pool it's perfect there is a small village about a10 bin walk down the hill and a bus stop right outside hotel if u want to venture into las Americas adeje or anywhere else we found it very easy to navigate around and a lot cheaper than taxis hotel also offers free shuttle to adeje a few times a day

6/10 Okay

english friends, england

13 Nov 2016

Liked: Staff & service

relaxing

location good ;pool good ;spa was extra seating around ground good

8/10 Good

Catherine, West Berksgire

19 Oct 2016

Liked: Cleanliness, staff & service, property conditions & facilities

winter sun

hotel was good, although the beds were very hard to sleep on and I do like a firm mattress. Only stayed 2 nights. first dinner was cold and rather poor but the breakfast and Monday evening dinner was great. the waiters were all smiles and friendly. swimming pools are nicely divided. pool tables and ping pong table available. Would stay again.

6/10 Okay

Christina, Bristol

19 Sept 2016

Liked: Cleanliness, room comfort

Good facilities; comfortable rooms; good choice of food for breakfast; dinning room closed too early for us; no shops/bars/restaurants in the vicinity; well kept grounds

6/10 Okay

Helen, London Hackney

5 Aug 2016

Liked: Property conditions & facilities

Nice quiet hotel was far from town though

Lovely and peaceful hotel Not much activities to do,evenings were quite boring if we had to stay in Luckily we hired a car, so was able to travel around but for those who are hotel based there needs to be more things available

4/10 Poor

rehan

17 Jul 2016

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely dismal

Run down ill maintained. The receptionists were disgruntled and unhelpful. No wireless in room and Internet limited to lobby which cut the guest out after an hour. There is no golf resort but just a mini golf ground. Dining was good pool was ok. Not much activities in the evening especially for kids. Isolated a good 15 minute walk to the beach with even less night life. I would nevery go again. The only good thing about the hotel was the bar staff

6/10 Okay

Verified traveller

21 Apr 2016

Liked: Cleanliness, staff & service, room comfort

Nice hotel if you are French

We were the only British in hotel food was catered for French so we had to dine out even though we paid for half board,but if it's a nice relaxing holiday you want well Grand Calleo is the place

2/10 Terrible

Claire , Newcastle upon Tyne

14 Jan 2016

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hmmmm

Hard beds. Loads of flies in our room. We had two dead cockroaches in a light fitting all week. Asked four times for the fridge to be repaired and was told someone would check it. The manager came after the forth time and it hadn't even been plugged in. Have to pay for a spa at a spa resort which is mad. Food needs work. Towels some days were threadbare. The sun loungers around the pool were lovely though, got a better sleep on them than in the bed.

2/10 Terrible

Verified traveller

7 Jan 2016

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

What a joke!

Arrived here Christmas Day, with my 5 month pregnant girlfriend. Terrible experience and never once felt comfortable or relaxed, due to rude staff, low standard food and an ant infested room. Shame on you 'grand hotel Callao' and shame on you Expedia! It's just felt like a ruined Christmas and New year!

8/10 Good

Verified traveller

4 Jan 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice food very clean

Nice and quiet lovely facilities good food nice pool spa gym golf new year invited to dinner party excellent value for money going back in March

8/10 Good

Mellany, Scotland

7 Nov 2015

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

Lovely hotel facilities in a small town.

Lovely hotel facilities. Rooms were located down a wee hill. The indoor pool could be used for an additional charge. The reception staff were not particularly welcoming or warm in their manner. The bar and waiting staff were super. The food was not particularly good. There is no shops/bars/restaurants close to the hotel. It is located at the top of a hill on the outskirts of the small town. You have to walk around 2 km down a hill to reach any.