The Grand Hotel

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VIP Access

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Dates

January 2025

February 2025

Minibar, in-room safe, desk, iron/ironing board

Overview
Rooms
Location
Policies

Very good

Popular amenities

Breakfast included

Room service

Bar

Pool

Housekeeping

Pet-friendly

Explore the area

865 W El Camino Real, Sunnyvale, CA, 94087

Historic Murphy Avenue
‪19 min walk‬
El Camino Hospital
‪5 min drive‬
Mountain View Center for the Performing Arts
‪5 min drive‬
San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
‪17 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for BONUS+ members

Learn more about VIP Access

Room options

Villa, 1 King Bed

60 sq m
Sleeps 3
1 King Bed

Suite, 1 King Bed, Accessible

60 sq m
Sleeps 3
1 King Bed

Deluxe Queen Annex

39 sq m
Sleeps 4
2 Queen Beds

Suite, 1 King Bed

60 sq m
Sleeps 3
1 King Bed

Villa, 1 King Bed, Accessible

60 sq m
Sleeps 3
1 King Bed

Villa, 2 Queen Beds

60 sq m
Sleeps 4
2 Queen Beds

Room, 2 Queen Beds, Jetted Tub

39 sq m
Sleeps 4
2 Queen Beds

Deluxe Room, 1 King Bed

39 sq m
Sleeps 3
1 King Bed

Room, 2 Queen Beds, Accessible

39 sq m
Sleeps 4
2 Queen Beds

Villa, 1 King Bed, Pet-Friendly

60 sq m
Sleeps 3
1 King Bed

Villa, 2 Queen Beds, Pet-Friendly

60 sq m
Sleeps 4
2 Queen Beds

Room, 1 King Bed, Jetted Tub

39 sq m
Sleeps 3
1 King Bed

Deluxe Room, 2 Queen Beds

39 sq m
Sleeps 4
2 Queen Beds

Similar properties

Pool

Hot tub

Breakfast included

Pet-friendly

for 1 room

includes taxes & fees

4 Feb - 5 Feb

About this property

Sunnyvale hotel in Sunnyvale West with free breakfast and a 24-hour front desk

Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and concierge services are onsite.

The Grand Hotel offers 104 air-conditioned accommodations with minibars and safes. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include bathrobes and complimentary toiletries. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hair dryers.

Recreational amenities at the hotel include an outdoor pool.

Our customers tell us they enjoy the free breakfast at The Grand Hotel. During your stay, you'll be within walking distance of Historic Murphy Avenue. Enjoy features like free WiFi in public areas and free self parking, plus an outdoor pool.

Free continental breakfast served daily
Free WiFi
Free self parking
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
Take a swim in the outdoor pool
Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
Guests really like the accommodations for the spaciousness and cleanliness
7 minutes by car from Googleplex and 9 minutes from Santa Clara Convention Center
Dogs welcome for a fee (restrictions apply)

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

There's an onsite business center. An outdoor pool, a terrace, and a vending machine are also featured at the business-friendly The Grand Hotel. Self parking is free.

This 3.5-star Sunnyvale hotel is smoke free.

Guests are served free continental breakfast daily from 7:00 AM to 10:30 AM.

The Grand Hotel has a restaurant on site.

Room service (during limited hours) is available.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self-parking on site
Wheelchair-accessible parking available
On-site parking includes off-street options

Food and drink

Free continental breakfast available daily 7:00 AM–10:30 AM
1 restaurant
1 bar
Room service available

Things to do

Outdoor pool

Family friendly

Outdoor pool

Conveniences

Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Vending machine

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service

Business services

Business centre
Conference space

Outdoors

Garden
Pool sunloungers
Terrace

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices available
Lift
Grab bar near toilet
In-room accessibility
Raised toilet seat
Wheelchair-accessible parking

Smoke-free property

Room amenities

Bedroom

Air conditioning

Bathroom

Dressing gowns
Free toiletries
Hairdryer (on request)
Towels
Toothbrush and toothpaste (on request)

Entertainment

Food and drink

Coffee/tea maker
Minibar

Desk
Free newspapers
Iron/ironing board
Phone
Safe
Turndown service

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight

Contactless check-in available

Check-out

Check-out before 11 AM

Contactless check-out available

Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:

Full-service spa
Spa tub

Access methods

Staffed front desk

Pets

Pets: USD 35.00 per pet, per night
Only dogs are allowed
Maximum 1 pets
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Deposit: USD 200.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Pet fee: USD 35.00 per pet, per night
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

We should mention

Pool access available from 9:00 AM to 8:00 PM.
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Grand Hotel Sunnyvale

Grand Sunnyvale

The Grand Hotel Hotel

The Grand Hotel Sunnyvale

The Grand Hotel Hotel Sunnyvale

The Grand Hotel Reviews

8.4

Very good

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Excellent

Mike

22 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice quiet location and free breakfast.

Stayed 1 night in Sep 2024

6/10 Okay

LaVelle

Travelled with group

21 Oct 2024

Disliked: Amenities

I liked that there was a kitchen available in the villa rooms.

Stayed 4 nights in Oct 2024

10/10 Excellent

Rachel

Travelled with family and small children

21 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Wonderful and comfortable large accessible suite.

Stayed 1 night in Oct 2024

10/10 Excellent

Wayne

20 Oct 2024

Liked: Cleanliness, amenities, property conditions & facilities

It’s great

Stayed 2 nights in Oct 2024

10/10 Excellent

Patricia

20 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Pros Spacious clean room, comfortable bed and couch, good soundproofing, courteous staff Cons Not many choices for Continental Breakfast, dog fee $35 per dog per night with no designated dog area outside Overall very happy and would definitely recommend and stay again

Stayed 2 nights in Oct 2024

10/10 Excellent

Jodie

19 Oct 2024

Stayed 3 nights in Oct 2024

4/10 Poor

Howard

19 Oct 2024

This hotel used to be “grand” but no longer. The room was large but very dark with insufficient lighting. The breakfast offered was less than a cheap motel—nothing hot—bread but no butter—not even napkins!!

Stayed 1 night in Oct 2024

10/10 Excellent

Senthil

Travelled with family

18 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very clean, newly upgraded and nice staff

Stayed 2 nights in Oct 2024

10/10 Excellent

Senthil

Travelled with family

18 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent property. Got a free upgrade as We Expedia VIP member.

Stayed 1 night in Oct 2024

10/10 Excellent

Jennifer

15 Oct 2024

MONA IS AMAZING!

Absolutely amazing! Mona made our stay the most comfortable and personal. She always has a smile on her face! She is GREAT! Very friendly and accommodating!

Stayed 1 night in Oct 2024

6/10 Okay

Ambudhi

14 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Disliked: Room comfort

Clean hotel, but bad breakfast and soft bedding

The rooms were clean and nice, but the beds and pillows were very soft so not comfortable (for me). As for breakfast, it was meh and was not refilled. Even the tables were not cleaned regularly.

Stayed 2 nights in Oct 2024

8/10 Good

Yu-chuan

12 Oct 2024

Stayed 2 nights in Sep 2024

8/10 Good

Alvin

Travelled with partner

11 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Sep 2024

10/10 Excellent

Rhona

11 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value.

Nice hotel for an overnight stay. Clean comfortable with a convenient location to where we were meeting up with friends.

Stayed 1 night in Oct 2024

8/10 Good

Takashi

Travelled with partner

10 Oct 2024

Liked: Cleanliness, amenities

The room and bathroom including the jet bathtub were big and comfortable. However, the complimentary breakfast did not include any hot breakfast such as omelets and sausages, and the dining room was constantly dirty with dirty dishes and leftover foods on the tables. There also weren't enough tables and the dining room was always full at meal times.

Stayed 1 night in Oct 2024

2/10 Terrible

Iryna

9 Oct 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

I was given a villa where there was dog poop in the room! I immediately demanded to change the room. I was given a villa on the 2nd floor. There is no elevator to go up to the villa on the 2nd floor! A huge staircase. I have 3 large suitcases. No one helped me to lift the suitcases to the 2rd floor. I had to argue with the receptionist so that someone would help me with the suitcases, because there is no elevator! I checked into another room where there were dirty pillows and towels! They do not change bed linen and towels. Also No towels at the pool. I waited for a towel for a whole hour, but they never brought me a towel! The same worker who refused to give me pool towels at 5pm tried to steal my food delivery at 11pm 10.06.2024. I tried to talk to the manager. He is not in the hotel at 12 pm on Monday! Where can the manager be on Monday, besides his work?

Stayed 7 nights in Oct 2024

10/10 Excellent

Richard, Angwin

Travelled with partner

9 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The Grand is conveniently located with cleanly and lovely rooms.

Stayed 3 nights in Oct 2024

10/10 Excellent

Loralee

Travelled with family

9 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Oct 2024

10/10 Excellent

Andrew

8 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities

It was easy to find

Stayed 4 nights in Oct 2024

8/10 Good

Judith

8 Oct 2024

Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Travelled with group

8 Oct 2024

Liked: Staff & service, room comfort

Not so grand

Years ago, the Grand really was grand. My recent stay was disappointing. The grout in the shower needed a good scrubbing. The freezer compartment of the fridge was in need of defrosting; when I tried to adjust the temperature the knob fell off. The breakfast choices were severely limited. Nobody was at the Front Desk when I wanted to check out. It wasn't all bad. The bed was comfortable and the environment feels safe.

Stayed 1 night in Oct 2024

6/10 Okay

David, garden grove

7 Oct 2024

Liked: Amenities

The room was very spacious. The staff was friendly. The only problem was that there were many ants in the room. I mentioned it to the front desk. The problem however wasn’t resolved.

Stayed 2 nights in Oct 2024

6/10 Okay

Robert

Travelled with group

7 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ugh

Cheap breakfast after advertising you had breakfast Signs elevator for 4 max but only on the lobby not on other floors

Stayed 2 nights in Oct 2024

2/10 Terrible

Michelle

Travelled with family

5 Oct 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not coming back.

It has been 2 years since the last time I stayed here…things have definitely gone downhill. Every part of our room fell like it had grime on every surface. The walls had food and toothpaste in them. The beds are low to the floor. There was only one lamp in the bedroom of the villa. The entire villa was void of decoration…it was like staying in a grey prison cell. There was a huge spider in the room. They used to have a nice hot breakfast with an omelette station. Now it’s a couple of pastries and cereal. Not good. Everything seemed outdated and not worth the $300 price for one night. Will not return.

Stayed 1 night in Oct 2024