Holiday Inn Express Hotel & Suites Santa Cruz, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Hotel & Suites Santa Cruz, an IHG Hotel

Terrace/patio
Exterior
Desk, blackout curtains, iron/ironing board, free WiFi
Lobby
Seasonal outdoor pool, open 7:00 AM to 10:00 PM, pool loungers

Reviews

8.2 out of 10

Very good

Popular amenities

  • Breakfast included
  • Parking available
    Parking available
  • Pool
    Pool
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning

Explore the area

Map
1410 Ocean Street, Santa Cruz, CA, 95060
  • Ocean Street
    1 min walk
  • Pacific Avenue
    13 min walk
  • Main Beach
    8 min drive
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    38 min drive

Room options

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Communications, Mobility)

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Holiday Inn Express Hotel & Suites Santa Cruz, an IHG Hotel

Santa Cruz hotel in Westside Santa Cruz with free breakfast and a sauna
Along with a sauna, this smoke-free hotel has a 24-hour business center and self parking. Free full breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and conference space are onsite. Housekeeping is available on request.
Holiday Inn Express Hotel & Suites Santa Cruz, an IHG Hotel offers 100 air-conditioned accommodations with coffee/tea makers and hair dryers. LCD televisions come with cable channels.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and change of towels can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a sauna and a seasonal outdoor pool.
The free breakfast at Holiday Inn Express Hotel & Suites Santa Cruz, an IHG Hotel gets high marks from our customers. During your stay, you're just a quick walk from Ocean Street. Features include free WiFi in public areas, plus a 24-hour business center and laundry facilities.
  • Free full breakfast served daily
  • Free WiFi
  • Self parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a sauna
  • Guests really like the accommodations for the cleanliness and comfy beds
  • Just a 4-minute drive from Santa Cruz Beach Boardwalk and 6 minutes from Monterey Bay
Holiday Inn Express Hotel & Suites Santa Cruz, an IHG Hotel offers its guests a sauna and a seasonal outdoor pool. Public spaces have free WiFi. Business amenities include a 24-hour business center and a meeting room. Free breakfast is available daily. Event space at this hotel measures 800 square feet (74 square meters) and includes conference space. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Holiday Inn Express Hotel & Suites Santa Cruz, an IHG Hotel. For a fee, parking is available.

This Santa Cruz hotel is smoke free.

Guests are served free full breakfast daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (USD 10 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily
  • Coffee/tea in a common area

Things to do

  • Sauna
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Microwave (on request)
  • Fridge
  • Seasonal outdoor pool

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Conference space (800 square feet)
  • A meeting room

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Hairdryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • TV channels
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: USD 10 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in March and close in October.
  • Pool access available from 7:00 AM to 10:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Santa Cruz
Holiday Inn Express Santa Cruz
Holiday Inn Express Hotel Suites Santa Cruz
Inn Express Santa Cruz
Holiday Inn Express Hotel Suites Santa Cruz
Holiday Inn Express Hotel Suites Santa Cruz an IHG Hotel
"Holiday Inn Express Hotel Suites Santa Cruz an IHG Hotel"

Holiday Inn Express Hotel & Suites Santa Cruz, an IHG Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 534 out of 1012 reviews" "
Rating 8 - Good. 239 out of 1012 reviews" "
Rating 6 - Okay. 109 out of 1012 reviews" "
Rating 4 - Poor. 65 out of 1012 reviews" "
Rating 2 - Terrible. 65 out of 1012 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Virginia Cutchins

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

8/10 Good

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pleasant 2 night stay. Location was good for us, in between Monterey & South San Francisco.
Stayed 2 nights in Apr 2024

8/10 Good

Lenique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is $10 a day, the spaces are very limited and tight
Stayed 2 nights in Aug 2024

10/10 Excellent

Gabriel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very nice staff was very helpful
Stayed 1 night in Jun 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and has spots open late at night for snacks right across the street.
Stayed 1 night in Jun 2024

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself is great! The parking can be bad if you have a low profile vehicle because the entrance/exit to the parking garage is very steep. We scraped the bottom of our vehicle pretty badly. But other than that, it was nice. The pool was great too.
Stayed 2 nights in Aug 2024

10/10 Excellent

ameer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was just fine.
Stayed 1 night in Jun 2024

8/10 Good

Antionette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Bob

Stayed 5 nights in Aug 2024

10/10 Excellent

Jeff

Travelled with family
Pokey LaFarge at Moe’s alley
All in all a great place
Stayed 1 night in Aug 2024

6/10 Okay

Virginia, Elk Grove

Travelled with family
Liked: Cleanliness, staff & service, amenities
I didnt like trying to get pool yowels and being told they were out there when they werent. Stains in the bathroom made it look dirty.
Stayed 2 nights in Aug 2024

8/10 Good

Goldamar

Thumbs up
Stayed 1 night in May 2024

10/10 Excellent

TEDDY

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a second time when we stayed in this hotel the first time was really excellent in 2021 but now for some reason after we stayed the first night the second night we found our room not cleaned and it was messy as we left with our kids in the morning so I loved the hotel and the staff but I want you to correct this kind of mistake.
Stayed 2 nights in Aug 2024

10/10 Excellent

April

Stayed 1 night in Aug 2024

10/10 Excellent

Markos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

jocelyn

Stayed 1 night in May 2024

10/10 Excellent

juan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Virginia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Suelenelee

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Convenient
Stayed 1 night in Jul 2024

10/10 Excellent

Edilux

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2024

10/10 Excellent

Denise

Stayed 1 night in Aug 2024

6/10 Okay

Dolores

There was hair in the breakfast eggs, decaf coffe was cold and rooms are a bit small
Stayed 3 nights in Jul 2024

8/10 Good

Erika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good!
Stayed 1 night in Jul 2024