DoubleTree by Hilton San Jose

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for DoubleTree by Hilton San Jose

Outdoor pool, pool umbrellas, pool loungers
Lobby
Lobby
View from room
Exterior

Reviews

7.0 out of 10

Good

Popular amenities

  • Bar
  • Breakfast available
  • Laundry
  • Parking available

Explore the area

Map
2050 Gateway Pl, San Jose, CA, 95110
  • Casino M8trix
    6 min walk
  • PayPal Park
    5 min drive
  • San Pedro Square
    6 min drive
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    16 min walk

Room options

Suite, 1 King Bed, Balcony (Gateway)

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

Club Suite, 1 King Bed, Accessible, Bathtub

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Balcony, Pool View

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

Club Room, 1 King Bed, Accessible, Bathtub (Mobility)

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Balcony, Pool View

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Grand Suite, 1 King Bed, Balcony

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Balcony

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Mobility)

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Balcony, Tower (Metro Tower)

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Tower (Metro Tower)

  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Roll-in Shower)

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Balcony

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

Club Room, 2 Queen Beds

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

Superior Room, 2 Queen Beds

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

DoubleTree by Hilton San Jose

San Jose hotel in Rosemary with 3 restaurants and airport shuttle service
This smoke-free hotel features 3 restaurants, an outdoor pool, and a 24-hour fitness center. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite.
DoubleTree by Hilton San Jose offers 505 accommodations with iPod docking stations and video-game consoles. Rooms open to balconies. Beds feature premium bedding. A pillow menu is available. 37-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This San Jose hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and safes. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they enjoy DoubleTree by Hilton San Jose's proximity to the airport. During your stay, you're just a quick walk from Casino M8trix. Features include free WiFi in public areas and a free roundtrip airport shuttle, plus 3 restaurants.
  • Free WiFi in some public areas
  • Drinking and dining options include 3 restaurants, a coffee shop, and a bar/lounge
  • Full breakfast served daily for a fee
  • WiFi and wired Internet for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a 24-hour gym
  • Guests speak favorably about the clean accommodations and the proximity to the airport
  • Just a 5-minute drive from PayPal Park and 10 minutes from Levi's Stadium
  • Free airport shuttle service
  • Pets welcome for a fee
DoubleTree by Hilton San Jose offers its guests an outdoor pool and a 24-hour fitness center. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and 10 meeting rooms are available. Event space at this hotel measures 48000 square feet (4459 square meters) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly DoubleTree by Hilton San Jose. A roundtrip airport shuttle is free (available on request). Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star San Jose hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 11:00 AM.
DoubleTree by Hilton San Jose has 3 restaurants on site.

Languages

Chinese (Mandarin), English, German, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per night), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (USD 30 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Free return airport shuttle from 5:00 AM to 11:00 PM
  • Airport shuttle on request

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–11:00 AM: USD 15-25 for adults and USD 15-21 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar

Things to do

  • 24-hour fitness centre
  • Outdoor pool
  • Shopping

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space (48000 square feet)
  • Meeting rooms - 10

Outdoors

  • Pool sunloungers
  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 37-inch flat-screen TV
  • TV channels
  • iPod dock
  • Video game console

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 5 AM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay, plus a deposit of USD 75 per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15 to 25 for adults, and USD 15 to 21 for children
  • Fee for in-room wireless internet: USD 9.95 per night (rates may vary)
  • Fee for in-room wired internet: USD 9.95 per day (rates may vary)
  • Uncovered self parking fee: USD 30 per night (in/out privileges)
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
DoubleTree by Hilton San Jose offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel San Jose
DoubleTree Hilton San Jose
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San Jose Hilton
San Jose Hilton DoubleTree
Doubletree By Hilton San Jose Hotel San Jose
DoubleTree Hilton San Jose Hotel
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DoubleTree by Hilton San Jose Hotel
DoubleTree by Hilton San Jose San Jose
DoubleTree by Hilton San Jose Hotel San Jose

DoubleTree by Hilton San Jose Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 351 out of 1004 reviews" "
Rating 8 - Good. 197 out of 1004 reviews" "
Rating 6 - Okay. 173 out of 1004 reviews" "
Rating 4 - Poor. 142 out of 1004 reviews" "
Rating 2 - Terrible. 141 out of 1004 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Juan Carlos

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked
Stayed 2 nights in May 2024

10/10 Excellent

Guillaume

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Sep 2024

8/10 Good

Brooke

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good stay but wish we had a fridge and microwave in the room
Stayed 4 nights in Sep 2024

6/10 Okay

Demetria

Travelled with partner
Disliked: Staff & service
The room seem to be renovated. They’re old rotted, wood, uncomfortable bed. Some of the staff were not helpful and rude.
Stayed 2 nights in Sep 2024

10/10 Excellent

Lucino

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to the freeway
Stayed 1 night in Sep 2024

2/10 Terrible

Vanessa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Carpets were disgusting. Bathroom was not clean. There was mold in my bathroom. i want my money back
Stayed 3 nights in Sep 2024

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just good vibes and very welcoming
Stayed 1 night in Sep 2024

2/10 Terrible

Veronica

Disliked: Staff & service
Stayed 1 night in Sep 2024

2/10 Terrible

Enrique

Disliked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

2/10 Terrible

William

Stayed 1 night in Sep 2024

6/10 Okay

Amrit

Liked: Cleanliness, staff & service
The property overall is outdated and needs to be renovated. The carpet in the rooms and hallways are stained and need to be replaced or thoroughly cleaned. During my stay there was issues with the hot water in the shower not working. I had to take cold showers in the morning and nights because the hot water was not working probably due to the mixing valve in the shower or maybe something else. Despite the staff effort to keep the property clean, overall, everything is dated, beginning to show its wear and tear. Almost felt like I was back in the 70s staying at this place.
Stayed 2 nights in Sep 2024

2/10 Terrible

Christopher James Hoyt

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arrival, went to check in and Expedia never relayed our stay to the hotel. The people at the front desk were some of the most rude people I’ve dealt with in a long time. They wouldn’t allow me to speak with a manager either. The bar we went to, to get food took 45 minutes to bring our food out and we were the only people there. This place is awful. Will not be coming back. Stay away if you can.
Stayed 1 night in Sep 2024

10/10 Excellent

albert

Liked: Cleanliness
Stayed 3 nights in Sep 2024

8/10 Good

XUE FENG

Stayed 1 night in Aug 2024

10/10 Excellent

Kristen

Stayed 1 night in Aug 2024

2/10 Terrible

Natasha

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Billy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay at a decent price
Great hotel, buffet breakfast, clean rooms, nice staff, large property. Quiet rooms.
Stayed 2 nights in Aug 2024

10/10 Excellent

Hector

Stayed 2 nights in Aug 2024

10/10 Excellent

Salvador

Stayed 1 night in Aug 2024

10/10 Excellent

Karen

Liked: Cleanliness
Stayed 4 nights in Aug 2024

4/10 Poor

Thomas

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
You check in at one end of the building then get very vague directions to the wrong area. Once you get to where the rooms are, you are on the wrong side of the hotel once again because no one seems to know where anything is. I am handicapped and had to walk all over this place to get to my room. I requested a handicap accessible room and it was far from that. The room itself was nice but the employees do not care about anything rude and inconsiderate.
Stayed 2 nights in Aug 2024

10/10 Excellent

glenn

Liked: Cleanliness, amenities
Everything was great
Stayed 1 night in Aug 2024

2/10 Terrible

John

Travelled with family, Travelled with group
Disliked: Property conditions & facilities
The room was extremely hot ac didn’t work and there were no trash bags in the trash bins and bathroom had hair on countertop around sink. The entrance and lobby and pool area are beautiful however very deceiving as the rooms were not any better than a motel 6. Highly disappointed
Stayed 1 night in Aug 2024

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Carrie

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Our convention was at this property. Plenty of space for classes and very close to airport with free shuttle was nice. Rooms are large, but the carpet is very old, ceiling tiles in rooms, no microwave or fridge in room so you have to waste leftover food from the restaurants downstairs. Property overall needs an update.
Stayed 3 nights in Aug 2024