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The Phoenix Hotel

3.0 star property
VIP Access

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Phoenix Hotel

Outdoor pool, a heated pool
Property entrance
Exterior
Exterior
Bar (on property)

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Breakfast available
  • Pet-friendly
  • Pool
  • Bar
  • Parking available
  • Laundry

Explore the area

Map
601 Eddy St, San Francisco, CA, 94109
  • Van Ness Avenue
    4 min walk
  • San Francisco City Hall
    5 min walk
  • Orpheum Theatre
    7 min walk
  • San Francisco, CA (JCC-China Basin Heliport)
    13 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Double Room

In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior King Room

In-room safe, desk, iron/ironing board, free WiFi

Superior King Room

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room King Accessible

In-room safe, desk, iron/ironing board, free WiFi

Superior Room King Accessible

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King with Pool View

In-room safe, desk, iron/ironing board, free WiFi

Superior King with Pool View

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Room

Holiday Inn Golden Gateway, an IHG Hotel

Pool
Free WiFi
Air conditioning
Gym
4.4 out of 5, Excellent, (3416)
The price is €135
for 1 room
includes taxes & fees
22 Jan - 23 Jan
Holiday Inn Golden Gateway, an IHG Hotel

About this property

The Phoenix Hotel

San Francisco hotel in Downtown San Francisco with a 24-hour front desk and an outdoor pool
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, self parking, and concierge services. Housekeeping is available on request.
The Phoenix Hotel offers 44 accommodations, which are accessible via exterior corridors and feature iPod docking stations and laptop-compatible safes. 42-inch flat-screen televisions come with cable channels.

Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us they can't get enough of the pool at The Phoenix Hotel. During your stay, you're just a quick walk from Van Ness Avenue. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy pool views while dining at Chambers
  • To-go breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the clean accommodations and the pool
  • Just a 4-minute drive from Moscone Convention Center and a few minutes from Oracle Park
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An outdoor pool, a vending machine, and tour/ticket assistance are also featured at The Phoenix Hotel. For a fee, parking is available.

This 3-star San Francisco hotel is smoke free.

For a fee, guests can enjoy to-go breakfast daily from 7:00 AM to 10:00 AM.
Chambers - This poolside restaurant serves dinner only. Guests can enjoy drinks at the bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • To-go breakfast available for a fee daily 7:00 AM–10:00 AM: USD 15-30 for adults and USD 15-30 for children
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Chambers

Things to do

  • Heated pool
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Outdoor furniture

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Assistive listening devices available
  • Braille signage
  • Handrails in stairwells
  • Visual alarms in hallways
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Bed sheets
  • Ceiling fan
  • Heating

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 42-inch flat-screen TV
  • TV channels
  • iPod dock

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Desk
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per day
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 15 to 30 for adults, and USD 15 to 30 for children
  • Self parking fee: USD 25 per night (in/out privileges)
  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Phoenix Hotel Joie de Vivre Boutique Hotel
Phoenix Hotel Joie de Vivre Boutique Hotel San Francisco
Phoenix Joie de Vivre Boutique
Phoenix Joie de Vivre Boutique San Francisco
Phoenix Hotel San Francisco
Phoenix Hotel
Phoenix San Francisco
Phoenix Hotel a Joie de Vivre Boutique Hotel
The Phoenix Hotel Hotel
The Phoenix Hotel San Francisco
The Phoenix Hotel Hotel San Francisco

The Phoenix Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 610 out of 1002 reviews" "
Rating 8 - Good. 260 out of 1002 reviews" "
Rating 6 - Okay. 80 out of 1002 reviews" "
Rating 4 - Poor. 31 out of 1002 reviews" "
Rating 2 - Terrible. 21 out of 1002 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely designed property, friendly staff, nice rooms, comfortable bed. Daily housekeeping was not guaranteed and dependent on workload of staff (very odd) and had to be arranged. Most of surrounding neighborhood was dirty, lots of homeless people and sketchy characters. Pretty depressing. Limited nice restaurants.
Stayed 3 nights in Sep 2024

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

linda

Travelled with group
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Iconic. Now an actual reason to go to SF, just to stay there
Stayed 1 night in Aug 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff, heated pool, unique decor. The location is both great and terrible. It's close to tons of stuff, with some fantastic restaurants close by, and was quite good as a base for Folsom weekend. But the area also has tons of homeless people and is just plain sketchy. I would not feel safe walking around after midnight, and I have a high tolerance for that sort of thing. But that's what you get in this part of SF.
Stayed 2 nights in Sep 2024

8/10 Good

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

dani

Stayed 1 night in Sep 2024

10/10 Excellent

Greg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love The Phoenix. Orlando is a terrific manager and always says, “Welcome home”! Lol We stay here quite a bit. I love the warm pool and the whole vibe of The Phoenix. There are good bars and great restaurants all around. Also several theaters for concert going, which is typically why we are in town.
Stayed 1 night in Sep 2024

10/10 Excellent

Susan Zweigle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Always great. Staff amazing. Clean comfortable beds
Stayed 1 night in Sep 2024

10/10 Excellent

Aniela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and affordable hotel
Stayed 2 nights in Aug 2024

10/10 Excellent

Miles

5 stars!
Stayed 1 night in Sep 2024

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel has loads of character and the staff were friendly and helpful.
Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
My stay here served its purpose (I got a good night sleep in a clean room!) but the property was not what I expected based on the 8.8 review it has on this site. I knew it wasn't going to be glamorous but it looks sketchy from the outside and definitely gives "Palm Springs roadside motel in the 1980s" vibes (the pictures are... generous). It was sufficient for my 1-night stay but I am glad I didn't book for longer. Also I did not feel particularly safe walking in the surrounding area and ordered-in my dinner (the restaurant is only open on weekends). All that said, the staff was extremely warm and kind.
Stayed 1 night in Sep 2024

8/10 Good

Luis

Liked: Staff & service
Stayed 1 night in Sep 2024

8/10 Good

ronit

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, lovely staff, but the noise from outside sounds really strong in the room, and the neighbourhood is filled with homelesses, feels a bit unsafe outside.
Stayed 3 nights in Sep 2024

10/10 Excellent

MATTHEW

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Andrew

Great
Stayed 2 nights in Aug 2024

10/10 Excellent

Karl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved my stay at Phoenix Hotel. I have booked at this location multiple times. Very friendly and accommodating staff. Can’t wait to book again!
Stayed 1 night in Sep 2024

10/10 Excellent

Miles

Always a great time at the Phoenix.
Stayed 1 night in Aug 2024

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff ❤️ The bar has great food and drinks, the rooms are always clean and spacious. This will be your favorite in SF!
Stayed 1 night in Jun 2024

10/10 Excellent

Anthony

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

angelica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

zara

Liked: Cleanliness, amenities, property conditions & facilities
It was a gem of a spot, with a lovely heated, salt water pool! They were helpful and kind at the front desk!
Stayed 2 nights in Jul 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Ayako

Travelled with family, Travelled with partner
Disliked: Amenities
Thank you for wine bottle and donuts!
Stayed 2 nights in Jul 2024