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4.4 out of 5

"Good location for Alvor village but a good bit from the beach.A car is handy for getting around the area.A few more beds at the pool wouldn't go a mis ... " More

By a verified traveller on Sun 21 Oct 2018

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Studio

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Family Studio

Bed Count 1 Twin Bed Maximum Occupancy 3 Max

Superior Apartment, 2 Bedrooms

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Apartment, 2 Bedrooms, Pool View

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Studio, Pool View

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Apartment, 2 Bedrooms

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Pelican Alvor. During your stay, you'll be within walking distance of Alvor Beach. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.

  • Free WiFi
  • Free self-parking
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • 7 minutes by car from Alvor Beach and 10 minutes from Portimão Marina
  • Local-area shuttle service available for a fee
  • Pets welcome for a fee

Pelican Alvor ratings based on 9 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Pelican Alvor

Everyone (6) Couples (2) Family (1)
4 out of 5
Good location for Alvor village but a good bit from the beach.A car is handy for getting around the area.A few more beds at the pool wouldn't go a miss.

Posted by on 21 Oct 2018

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3 out of 5
Not a place to bring children-nothing for them outside except the pool and when it rains nothing for them or adults inside either. Although it’s very clean and the rooms are very spacious a lot of maintenance needs to be done such as fix door locks/balcony door hinges broken/ kitchen doors peeling etc. also it’s quite a walk to Centre of Alvor and the extravagant prices of taxis mean walking it has to be.

Posted by , from Ireland on 19 Oct 2018

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5 out of 5
We had a studio apt with a big balcony and a garden and pool view. The apt was a good size with air con and with a well fitted out kitchen which we only used for tea/coffee but there was a kettle,coffee maker,microwave,hob,oven and large fridge.Breakfast was good with continental and english all good.It's approx a 20 min walk to the restaurants,shops and beach which was ok for us.

Posted by on 3 Oct 2018

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Comment from Hotel Management

3 Oct 2018 by .

Dear Guest, Thank you very much for your candid review of your recent stay at Luna Alvor Village. We consider our guests’ feedback truly important since it provides us a valuable insight that helps to improve our service and performance. We are glad that we were able to provide you a good stay. Once again, thank you for taking the time to share your experience in our Hotel. I trust we will have the opportunity to welcome you back to our hotel in the near future. Kind Regards, Mario Oliveira Assistant Manager

5 out of 5
This was our second stay at Luna Alvor Village and we loved it. Our apartment was spotless, had all the facilities we needed, the bed was so comfortable, all of the staff were happy and helpful and the maids came every day, if you wished. We will recommend this complex to all our friends and family and happily stay there again. ;) xxx

Posted by , from Liverpool on 20 Sep 2018

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Comment from Hotel Management

30 Sep 2018 by .

Dear Guest, On behalf of the whole team I would like to thank you for choosing the Luna Alvor Village for your stay in Portugal and also for the time spent to share your opinion. We will take your comments into consideration. We hope to have the pleasure of welcoming you again very soon. Best Regards, Mario Oliveira Assistant Manager

4 out of 5
Nice relaxing hotel with friendly staff. Good WiFi in room and plenty of English channels to watch. There is no entertainment in hotel or games room. No food after 4pm. New sun beds are needed around pool. Charging for towels or safe is a bit much.

Posted by , from Ireland on 11 Sep 2018

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Comment from Hotel Management

12 Sep 2018 by .

Dear Guest, On behalf of the whole team I would like to thank you for choosing the Luna Alvor Village for your stay in Portugal and also for the time spent to share your opinion. We will take your comments into consideration. We hope to have the pleasure of welcoming you again very soon. Best Regards Mario Oliveira Assistant Manager

5 out of 5

Nice hotel

Pros: Staff fantastic and clean
Cons: None
Location: None
Fantastic Holliday hotel was fantastic and staff was fantastic

Posted by , from Wolverhampton on 26 Aug 2017

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4 out of 5
The family apartment is a good size. Additional sitting room seating would help improve it and better quality fittings. There was a lack of sockets. Reception staff very good. Bar seemed to be closing for winter, there was no beer on tap and no cold wine and very slow service.

Posted by on 30 Oct 2016

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5 out of 5

Fantastic peaceful location and hotel

Pros: Spacious and clean rooms, fantastic peaceful location. Quiet pool area
Cons: Nothing - it was perfect.
Location: One excellent restaurant two minutes walk away - otherwise 10 - 15 minutes to old town.
Quiet area of Alvor but only 10-15 minutes pleasant walk from the old town centre. Excellent spacious rooms with all amenities you could want. Recommend taking the breakfast option which was very good and can be enjoyed fro the outside terrace. Not a good choice for young children due to location, especially if you want to be near the beach/amenities.

Posted by , from Huddersfield on 16 Oct 2016

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5 out of 5

Nice hotel studio self catering in alvor

Pros: Studio was excellent with full kitchen facilities. Cleaned daily. New towels daily. Substantial buffet breakfast included. Nice pool area always clean
Cons: There is a limited amount of nightly entertainment in the hotel.
Location: 15 minutes walk to alvor for restaurants pubs 30 mins to walk to beach and boardwalk(a really nice walk). Hotel also provide shuttles to the beach.
Really nice hotel with large studio accomodation. We had room on ground floor which is raised overlooking the pool area. We had sun on the balcony in the morning. The pool area was very nice with plenty of sun beds. Most people take away their towels when not using them but there are always some people are less considerate. Massage services are available beside the pool which I would recommend. Really nice easy going atmosphere for couples looking for a relaxing holiday or families with young children. Probably not for teenagers or twenty-something's looking for action or clubbing atmosphere. Would go back again.

Posted by , from Dublin on 11 Aug 2016

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Renovations + Closures

The property is closed between 14 October and 23 April.

Property Features

Pelican Alvor offers its guests an outdoor pool and a children's pool. Along with a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, a vending machine, and multilingual staff are also featured at Pelican Alvor. Free self parking is available. This 4-star Portimão hotel is smoke free.

  • 1 building
  • 70 guestrooms or units
  • 4 levels
  • Built in 2008
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Kitchenette
  • Snack bar/deli
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access - wireless

Parking

Free self parking , Free parking nearby

Transport

  • Train station: Portimao Station (8.5 km / 5.3 mi)
  • Property shuttles: Area shuttle
  • Parking: Free self parking

Room Amenities

Pelican Alvor offers 70 air-conditioned accommodations with a safe and coffee/tea makers. Rooms open to furnished balconies. Accommodation at this 4-star hotel has kitchenettes with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with satellite channels. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • Bathrooms are partially open
  • In-room kitchenette
  • Private balcony (furnished)
  • Flat-screen television
  • Satellite channels
  • Fridge (full size)
  • Microwave
  • Stovetop
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Combined shower/bath
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning

Food & Drink

For a fee, guests can enjoy a continental breakfast daily from 8:00 AM to 10:30 AM.

Nearby Activities

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Boat tours nearby
  • Snorkelling nearby
  • Parasailing nearby
  • Surfing/bodyboarding nearby
  • Sailing nearby
  • Windsurfing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 8:00 AM - midnight. If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours.

The front desk at this property is open daily from 8:00 AM - midnight.
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 8 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets are welcome for a feeService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

  • Car not required
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staffed front desk
  • Children stay free - maximum age 8
  • Front desk opens daily at 8:00 AM
  • Front desk closes daily at midnight
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property registry number - 593
  • Children stay free
  • Number of children who can stay free - 2
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: EUR 100.00 per stay
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 1.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 12.5 for adults and from EUR 6 for children
  • A pet fee will be charged
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Luna Alvor Village Aparthotel Portimao
  • Luna Alvor Village Portimao

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children aged 8 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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