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The Metro Hotel

2.5 star property

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Photo gallery for The Metro Hotel

Garden
Lobby
Exterior detail
Exterior detail
Signature Double Room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Free WiFi

Explore the area

Map
319 Divisadero St, San Francisco, CA, 94117
  • Kaiser Permanente Medical Center
    ‪14 min walk‬
  • University of San Francisco
    ‪15 min walk‬
  • Golden Gate Park
    ‪3 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪20 min drive‬

Room options

View all photos for Superior Studio Suite

Superior Studio Suite

Superior Studio Suite

  • Sleeps 6
  • 2 Queen Beds and 1 Double Bed

View all photos for Signature Double Room

Signature Double Room

Signature Double Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Royal Studio Suite

Royal Studio Suite

Royal Studio Suite

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for City Double or Twin Room

City Double or Twin Room

City Double or Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • Sleeps 2
  • 1 Queen Bed

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About this property

The Metro Hotel

Hotel with a 24-hour front desk, near Golden Gate Park
This smoke-free hotel features a 24-hour front desk, a garden, and free WiFi in public areas. Other amenities include multilingual staff assistance. Housekeeping is available on request.
The Metro Hotel offers 24 accommodations. 32-inch Smart televisions come with satellite channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided on request.

Our customers tell us they can't get enough of The Metro Hotel's great location. During your stay, you're just a quick walk from Haight Street. Features include free WiFi in public areas.
  • Free WiFi (speed: 25+ Mbps)
  • Amenities include a multilingual staff
  • Guests have great things to say about the helpful staff and the location
  • 14 minutes by foot from Kaiser Permanente Medical Center and a 3-minute drive from Golden Gate Park
The Metro Hotel offers its guests multilingual staff and a garden. WiFi is free in public spaces.

This San Francisco hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Outdoors

  • Garden

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch smart TV with satellite channels

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.

Property is also known as

The Metro Hotel Hotel
The Metro Hotel San Francisco
The Metro Hotel Hotel San Francisco

The Metro Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 166 out of 229 reviews
Rating 8 - Good. 38 out of 229 reviews
Rating 6 - Okay. 20 out of 229 reviews
Rating 4 - Poor. 3 out of 229 reviews
Rating 2 - Terrible. 2 out of 229 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

7.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mariana

Stayed 1 night in Jan 2025

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute and convenient hotel. I would definitely stay there again.
Stayed 1 night in Jan 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and nice room!
Stayed 1 night in Dec 2024

10/10 Excellent

Derick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

katrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel is in The Lower Haight neighborhood in San Francisco. The hotel is two blocks from Haight St. I loved the location. It is a 30 minute walk to Panhandle park and the beginning of Golden Gate.Park. I walked to the Golden Gate Bridge--about 5 miles, with hills. The entire staff at the front desk was excellent. Rebecca and Ashley were both attentive.and.informative, as was the remainder of the staff. There are plenty of outstanding restaurants walking distance from the hotel.
Stayed 2 nights in Dec 2024

10/10 Excellent

Hailie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
awesome stay! i loved the details of the room.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little sf oasis
Phenomenal little hotel on a charming street in SF. Compact but comfortable with warm lighting, good water pressure, and a soft bed. A relief to be stationed outside of downtown. Only improvement would be if they could tuck a little Nespresso machine in the room, but luckily there's a top tier coffee shop next door. Found my new place to stay in the city!
Stayed 3 nights in Dec 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff, beautiful artwork and a very comfortable bed. Walkable to multiple restaurants and park. Central area of San Francisco. Will stay again.
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

laurie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super courteous and attentive. The hotel itself is awesome, full of charm and the bed was perrrrfect!! What I would have liked was coffee service in the room. But Tommy supplied me with a kettle and I was able to make my own. That was super nice.
Stayed 1 night in Dec 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

JESSICA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great home base in Lower Haight
Check in was easy! Very thankful they could hold our bags. The room was exactly what we needed. There was no in room fridge which we adjusted for but would have been handy. My only complaint is that the outdoor area was unkempt and just looked like a place that either the hotel or the restaurant they share it with store rundown or broken things. It did not seem inviting or as it was pictured on the site.
Stayed 2 nights in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
This is a small boutique hotel in an older building. On the negative side, don’t expect a luxury hotel with all the amenities, and my room was quite small. However, the location is great, and it is very clean and well kept. Daily cleaning service with fresh soft towels every day. I enjoyed staying there!
Stayed 4 nights in Nov 2024

10/10 Excellent

Portland Opera

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean, efficient, affordable stay without any frills. convenient to Golden Gate Park, Haight and Hayes Valley.
Stayed 2 nights in Nov 2024

10/10 Excellent

Semhar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Wesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming and perfect location
Friendly staff and great location , charming neighborhood, clean and lots of shops and little cafes nearby
Stayed 1 night in Sep 2024

10/10 Excellent

Kami

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern Hotel in a Great Neighborhood
Really cute, old-school hotel (they give you a physical key!) in arguably the best neighborhood in San Francisco. Amazing restaurants, coffee shops, stores, etc. are all just feet away. Rooms a clean and modern and have everything you need. A hidden gem.
Stayed 4 nights in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect lodging near GGP, great service. Thank you.
Stayed 2 nights in Sep 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super cute hotel. I’ve always wanted to stay here and would definitely stay again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Andrea

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love The Metro Hotel! This was our second time staying. The hotel staff is always incredibly friendly and goes above and beyond to ensure a comfortable, great stay! The hotel is conveniently located near shops and restaurant, you can walk out the door and grab coffee in seconds! We stayed in a 2 queen room as a family of 4 with two kids and had more than enough space! Our kids asked if the next hotel could be like the Metro! We cannot wait for our next stay!
Stayed 4 nights in Aug 2024

10/10 Excellent

Joslin

Stayed 1 night in Aug 2024