The Metro Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Metro Hotel

Garden
Royal Studio Suite
Exterior detail
Lobby
Standard Studio

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Free WiFi
    Free WiFi

Explore the area

Map
319 Divisadero St, San Francisco, CA, 94117
  • Kaiser Permanente Medical Center
    14 min walk
  • Castro Street
    14 min walk
  • University of San Francisco
    15 min walk
  • San Francisco, CA (SFO-San Francisco Intl.)
    20 min drive

Room options

Superior Studio Suite

  • Sleeps 6
  • 2 Queen Beds and 1 Double Bed

Signature Double Room

  • Sleeps 4
  • 2 Double Beds

Royal Studio Suite

  • Sleeps 4
  • 2 Queen Beds

Deluxe Double Room

  • Sleeps 4
  • 2 Queen Beds

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

City Double or Twin Room

  • Sleeps 2
  • 2 Twin Beds

Standard Double Room

  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

The Metro Hotel

Hotel with a 24-hour front desk, near Golden Gate Park
This smoke-free hotel features a 24-hour front desk, a garden, and free WiFi in public areas. Other amenities include multilingual staff. Housekeeping is available on request.
The Metro Hotel offers 24 accommodations. 32-inch Smart televisions come with satellite channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided on request.

Our customers tell us they can't get enough of The Metro Hotel's great location. During your stay, you're just a quick walk from Haight Street. Features include free WiFi in public areas.
  • Free WiFi (speed: 25+ Mbps)
  • Amenities include a multilingual staff
  • Guests have great things to say about the helpful staff and the location
  • 14 minutes by foot from Kaiser Permanente Medical Center and a 3-minute drive from Golden Gate Park
The Metro Hotel offers its guests multilingual staff and a garden. WiFi is free in public spaces.

This San Francisco hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Guest services

  • 24-hour front desk
  • Housekeeping (on request)
  • Multilingual staff

Outdoors

  • Garden

Accessibility

  • This property does not have any lifts

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch smart TV
  • Satellite channels

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Property is also known as

The Metro Hotel Hotel
The Metro Hotel San Francisco
The Metro Hotel Hotel San Francisco

The Metro Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 143 out of 200 reviews" "
Rating 8 - Good. 36 out of 200 reviews" "
Rating 6 - Okay. 18 out of 200 reviews" "
Rating 4 - Poor. 2 out of 200 reviews" "
Rating 2 - Terrible. 1 out of 200 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

7.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Chris

Travelled with partner
Liked: Cleanliness, staff & service
The bathroom was extremely small, but functional. Really cool fan in the room, but it did not operate properly.
Stayed 1 night in Aug 2024

10/10 Excellent

Adam

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the aesthetic. So many food options right out the door. Great area.
Stayed 1 night in Aug 2024

8/10 Good

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
It was cute
Stayed 1 night in Aug 2024

10/10 Excellent

Sommer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Rae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Amy, Hermosa Beach

Liked: Cleanliness, staff & service, property conditions & facilities
My daughter and I can in for one night. This hotel, has the best staff, the rooms are great and the location is perfect. I highly recommend.
Stayed 1 night in Jul 2024

10/10 Excellent

Alden

Liked: Staff & service, property conditions & facilities
loved the intimacy of a small neighborhood hotel in the heart of a big city neighborhood.
Stayed 4 nights in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

mariana

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Hallways in this hotel smelled like vaping smoke and weed! The front desk person greeting us, had just come back from a smoke break, and it made the entire lobby, hallway/steps smell like it. Or room was clean and opening the windows made it so much better.
Stayed 5 nights in Jul 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Nice staff. Effective use of space. Clean. Comfortable bed. Small room. No view. TV difficult to operate.
Stayed 2 nights in Jul 2024

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
So comfortable
Incredibly comfortable beds and linens! The art and decor of the hotel are phenomenal.
Stayed 1 night in Jul 2024

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome location, and wonderful staff. Everyone was so nice and the room/decor was all so adorable.
Stayed 1 night in Jul 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Luciana, Miami

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved to stay at Metro hotel
Stayed 3 nights in Jun 2024

8/10 Good

Nayana

Stayed 3 nights in Jul 2024

10/10 Excellent

Meghan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing little boutique hotel.
This stay was my second time at The Metro Hotel. I absolutely love the location and I will continue to stay here for pride for years to come.
Stayed 3 nights in Jun 2024

10/10 Excellent

Wendy

Stayed 1 night in Jun 2024

10/10 Excellent

Holly

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this hotel! It’s the best part of town. They’re super friendly and it’s really peaceful and comfy!
Stayed 2 nights in Jun 2024

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly spot in great location
Friendly little spot in a lovely walkable neighborhood. Very clean room and bathroom. We had a room with a window into an internal air shaft thing which was great for getting cool air in at night while still keeping it quiet in the room. Nice little back patio tucked into the trees.
Stayed 1 night in Jun 2024

8/10 Good

katherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place, great staff!
We stayed here over night moving my daughter home. We had a car full of stuff. The front desk guy was incredibly helpful to us. He went out of our way to make sure her belongings were secure and we could find a safe parking spot. The location is great - it's just in the city and I wouldn't leave a bunch of stuff in your car in any city! The woman working in the morning was equally helpful. Thank you! You made our stay! The place was great - it's not fancy, but it was clean, it seemed well-maintained, and had character. I'd stay here again.
Stayed 1 night in Jun 2024

10/10 Excellent

Morgan

Everyone was wonderfully kind and even allowed me to use their lobby charging space once I was checked out. I had a great stay and would recommend!
Stayed 1 night in Jun 2024

4/10 Poor

Chun-Hsiung

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Poor sound proof
Stayed 5 nights in Jun 2024

10/10 Excellent

jessica

Stayed 1 night in Jun 2024