The Catrina Hotel

2.5 star property

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Photo gallery for The Catrina Hotel

Exterior
Reception
Point of interest
Terrace/patio
Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Laundry
  • Air conditioning
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
2110 S El Camino Real, San Mateo, CA, 94403
  • San Mateo County Event Center
    ‪18 min walk‬
  • Hillsdale Shopping Center
    ‪18 min walk‬
  • Coyote Point Park
    ‪7 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪13 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Double Bed, Accessible, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

The Catrina Hotel

Hotel with free parking, near San Mateo County Event Center
Laundry facilities, a 24-hour front desk, and express check-in are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include express check-out.
The Catrina Hotel offers 57 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. These individually decorated and furnished accommodations include desks. Beds feature memory foam mattresses. 55-inch Smart televisions come with digital channels.

Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries.

Our customers tell us they enjoy the helpful staff at The Catrina Hotel. During your stay, you'll be within walking distance of San Mateo County Event Center. Enjoy features like free WiFi in public areas and free self parking, plus laundry facilities.
  • Free WiFi
  • Free self parking
  • Amenities include laundry facilities and a terrace
  • Just a 3-minute drive from San Mateo County Event Center and a few minutes from San Francisco Bay
  • Dogs welcome for a fee (restrictions apply)
As a guest of The Catrina Hotel, you'll find a terrace, laundry facilities, and express check-in. WiFi is free in public spaces. Free self parking is available.

This San Mateo hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • Bike parking

Family friendly

  • Laundry facilities
  • Mini-fridge

Guest services

  • 24-hour front desk
  • Laundry facilities
  • Virtual front desk

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Braille signage
  • Front entrance ramp
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 86
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 91
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lever door handles
  • Raised toilet seat
  • Raised toilet seat height (centimetres): 46
  • Tile flooring in public areas
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • At least 80% of lighting from LEDs
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating
  • Memory-foam mattress

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-inch smart TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Mini fridge

More

  • Access via exterior corridors
  • Desk
  • Energy-saving switches
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
A virtual front desk provides assistance to guests
This virtual service hotel offers 24-hour guest support by text or phone.

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. A virtual front desk provides assistance to guests.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

The Catrina by Kasa
The Catrina Hotel Hotel
The Catrina Hotel by Kasa
Kasa The Catrina San Mateo
The Catrina Hotel San Mateo
The Catrina Hotel Hotel San Mateo

The Catrina Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 293 out of 627 reviews
Rating 8 - Good. 170 out of 627 reviews
Rating 6 - Okay. 80 out of 627 reviews
Rating 4 - Poor. 35 out of 627 reviews
Rating 2 - Terrible. 49 out of 627 reviews

8.4/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Shannon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it wasn’t bad. The walls are a bit thin so you can hear everything outside and in neighboring rooms. Also our room did not have curtains, only plantation style shutters which let a lot of the light in from the lighted hallways.
Stayed 1 night in Nov 2024

4/10 Poor

Graeme

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was lipstick on a pig. Not good at all
Stayed 1 night in Nov 2024

2/10 Terrible

Brittney

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is clean a safe. Easy to check in and just leave to check out. I would use this hotel for next visit for this area.
Stayed 3 nights in Nov 2024

8/10 Good

Serhey

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

10/10 Excellent

Leauauna

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 1 night in Sep 2024

10/10 Excellent

Glenn

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Had an interesting check in experience. But excellent updates to the rooms. Clean and well priced.
Stayed 3 nights in Nov 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Rafaelita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking inside the property and room is clean
Stayed 1 night in Nov 2024

8/10 Good

Jenifer

Liked: Cleanliness, property conditions & facilities
We were picking our girl up from college.
Stayed 1 night in Sep 2024

10/10 Excellent

May Florence

Stayed 3 nights in Sep 2024

10/10 Excellent

Renyu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Selena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
the place is very safe and convenient for me to visit half moon bay.
Stayed 3 nights in Nov 2024

8/10 Good

Cliff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very comfortable. Bed and pillows were great. Would like better tv offerings
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jul 2024

2/10 Terrible

Brandon

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Michael

Stayed 2 nights in Oct 2024

8/10 Good

Noemi

Travelled with partner
Liked: Cleanliness, property conditions & facilities
easy check in
Stayed 1 night in Oct 2024

6/10 Okay

Lupe

Stayed 1 night in Oct 2024

6/10 Okay

Prasith

Travelled with family
Liked: Staff & service
Seems like the bathroom floor was dirty. The shower didn’t have any shelves to put your toiletries. Besides that the room was comfortable. TV has lots of things to watch. It wasn’t too far from all the good restaurants.
Stayed 1 night in Oct 2024

8/10 Good

Nguyen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Weekend.
It was just fine. Our family lived close by so the location was great Mostly we showed and slept there. Gone for most of the day to be with our family
Stayed 3 nights in Oct 2024

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is super clean, it’s also family run. Easy parking and lots of places to eat in the area. The walls are thin so you can hear everything that’s going on in the rooms next to you and outside. But overall would stay there again.
Stayed 2 nights in Oct 2024

10/10 Excellent

FRANK, SAN FRANCISCO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
liked it all. staff was especially excellent. clean, quiet. places to eat going both directions.
Stayed 1 night in Oct 2024

6/10 Okay

Sergey, Worcester

Liked: Cleanliness
OK to stay for a night, but one can find better choices. My room had a large table, refrigerator, microwave and coffee maker. But there is nothing to sit on, so one can eat, drink or write/use computer only standing or lying on a bed. Water was barely dripping from the faucet(shower was OK).Bathroom fan was extremely noisy and turns on together with lighting. USB jack was mechanically broken. The facility is clearly not taken proper care of.
Stayed 2 nights in Oct 2024