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The Catrina Hotel

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Catrina Hotel

Exterior
Exterior
Reception
Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Laundry
  • Air conditioning
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
2110 S El Camino Real, San Mateo, CA, 94403
  • San Mateo County Event Center
    ‪18 min walk‬
  • Hillsdale Shopping Center
    ‪18 min walk‬
  • Coyote Point Park
    ‪7 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Memory-foam beds, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(21 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Accessible, Non Smoking

Memory-foam beds, individually decorated, individually furnished, desk

Standard Room, 1 Double Bed, Accessible, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(7 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Memory-foam beds, individually decorated, individually furnished, desk

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(17 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

The Catrina Hotel

Hotel with free parking, near San Mateo County Event Center
Laundry facilities, a 24-hour front desk, and express check-in are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, express check-out and a front-desk safe are onsite.
The Catrina Hotel offers 57 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. These individually decorated and furnished accommodations include desks. Beds feature memory foam mattresses. 55-inch Smart televisions come with digital channels.

Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries.

Our customers tell us they enjoy the helpful staff at The Catrina Hotel. During your stay, you'll be within walking distance of San Mateo County Event Center. Enjoy features like free WiFi in public areas and free self parking, plus laundry facilities.
  • Free WiFi
  • Free self parking
  • Amenities include a front-desk safe, laundry facilities, and a terrace
  • Just a 3-minute drive from San Mateo County Event Center and a few minutes from San Francisco Bay
  • Dogs welcome for a fee (restrictions apply)
As a guest of The Catrina Hotel, you'll find a terrace, laundry facilities, and express check-in. WiFi is free in public spaces. The Catrina Hotel also features express check-out and a front-desk safe. Free self parking is available.

This San Mateo hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • Front-desk safe

Guest services

  • 24-hour front desk
  • Laundry facilities
  • Virtual front desk

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Braille signage
  • Front entrance ramp
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 86
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 91
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lever door handles
  • Raised toilet seat
  • Raised toilet seat height (centimetres): 46
  • Tile flooring in public areas
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • At least 80% of lighting from LEDs
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating
  • Memory-foam mattress

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-inch smart TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Mini fridge

More

  • Access via exterior corridors
  • Desk
  • Energy-saving switches
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
A virtual front desk provides assistance to guests
This virtual service hotel offers 24-hour guest support by text or phone.

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. A virtual front desk provides assistance to guests.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

The Catrina by Kasa
The Catrina Hotel Hotel
The Catrina Hotel by Kasa
Kasa The Catrina San Mateo
The Catrina Hotel San Mateo
The Catrina Hotel Hotel San Mateo

The Catrina Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 270 out of 574 reviews" "
Rating 8 - Good. 159 out of 574 reviews" "
Rating 6 - Okay. 70 out of 574 reviews" "
Rating 4 - Poor. 30 out of 574 reviews" "
Rating 2 - Terrible. 45 out of 574 reviews" "

8.6/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Catrina is simple, modern, clean, and includes necessary amenities with an economical price.
Stayed 1 night in Oct 2024

10/10 Excellent

Eddie

Liked: Staff & service, property conditions & facilities, room comfort
Five stars lovely stuff
I love this place. I feel safe here it's quiet. And you can be off the main road. I would love to see them put some sealed tile in the bathrooms. Those floor tiles just never seem clean to me. Otherwise it's so comfortable and Central located. Five stars
Stayed 1 night in Oct 2024

10/10 Excellent

Hayley

Stayed 3 nights in Oct 2024

10/10 Excellent

Silke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this place has everything you need for a short break between travels
Stayed 3 nights in Sep 2024

4/10 Poor

Mamatha

Disliked: Cleanliness, property conditions & facilities
Stayed 6 nights in Oct 2024

8/10 Good

Zylmira

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
It was a great little hotel. It had everything I needed for a one night stay. The draw back was, it had no working usb ports therefore I was unable to charge overnight. It also didn’t have a table to be able to eat or do any work. The people out front were very nice! Thank you for your support. I will stay here again if I had the opportunity.
Stayed 1 night in Oct 2024

10/10 Excellent

Aaron

Stayed 2 nights in Sep 2024

10/10 Excellent

Jagadeesh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 1 night in Oct 2024

10/10 Excellent

Ankul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a nice place to stay. Clean and full of basic amenities.
Stayed 1 night in Oct 2024

2/10 Terrible

Erica

Stayed 1 night in Aug 2024

2/10 Terrible

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities
I was doubled billed for my stay
Stayed 2 nights in Oct 2024

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities
Great place and value.
Stayed 4 nights in Oct 2024

6/10 Okay

Brian, Bellevue

Stayed 2 nights in Oct 2024

10/10 Excellent

Daisy

Stayed 2 nights in Sep 2024

8/10 Good

edward

Liked: Staff & service, property conditions & facilities
not much to walk to for food
Stayed 1 night in Sep 2024

10/10 Excellent

NIKHIL

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleased with the place. Would definitely recommend.
Stayed 5 nights in Sep 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible motel. No human service, disgusting rooms. Felt like a short term motel for the unhoused.
Stayed 1 night in Sep 2024

6/10 Okay

Alexander

Liked: Cleanliness
Stayed 2 nights in Sep 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Dawei

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Remote check in
Stayed 1 night in Sep 2024

6/10 Okay

Mandip

Stayed 1 night in Sep 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Lillian

Stayed 2 nights in Sep 2024

8/10 Good

Ajitpal

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The cleaning staff at this property are the best! We love them.
Stayed 17 nights in Sep 2024

8/10 Good

Harpal

Liked: Cleanliness, staff & service, property conditions & facilities
Good Experience
Stayed 1 night in Sep 2024