6/10 Okay
Dianne
Business traveller
14 Dec 2024
Disliked: Cleanliness
This was my 2nd time staying at this property. The first time, I was given a newly renovated room which was very nice. The elevators are slow, just an FYI.
This second time the room I was give had the furniture looking ragged (material tearing and tattered), the bathroom has stains on the walls. The toilet had stains, the bathtub wasn’t sparkling; that might be more of a personal preference but in my opinion, the bathtub/shower and beds are the most importantly elements of a hotel room and should therefore be the cleanest.
The floor felt gritty. The room smelled like mildew/damp when it rained. I was on the 1st floor so I had to keep the dark curtains closed - which had patches of material missing. In the mornings the sun would shine thru and it just looked ghetto.
The property itself is fine and in a great quiet location but this 2nd visit room was not good. There were many times I contemplated on going to the front desk and asking to switch rooms but honestly I was in town for 2-weeks for work and I had grossly large and heavy suitcases and didn’t want to have to drag them to move rooms.
I arrived at night so the first night I barely noticed anything but the 2nd night and the 3rd night were most definitely questionable.
If I hadn’t been doing manual work and wasn’t exhausted from my day to day, I probably would have asked for a room change.
I have myself to blame for not asking for a room change but also I don’t think they should have rooms in this condition.
Dianne
Stayed 3 nights in Dec 2024
