See all properties

Kimpton Hotel Enso by IHG

4.0 star property
VIP Access

Choose dates to view prices

Photo gallery for Kimpton Hotel Enso by IHG

Room, 2 Queen Beds, Balcony
Exterior
Exterior
Point of interest
Property amenity

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Laundry
  • Parking available

Explore the area

Map
1800 Sutter St, San Francisco, CA, 94115
  • The Fillmore
    ‪6 min walk‬
  • UCSF Medical Center at Mount Zion
    ‪8 min walk‬
  • Kaiser Permanente Medical Center
    ‪13 min walk‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪32 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Room, 1 King Bed, Accessible Bathtub, Patio (Mobility)

Courtyard view

Room, 1 King Bed, Accessible Bathtub, Patio (Mobility)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible Bathtub, Corner (Mobility)

Frette Italian sheets, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible Bathtub, Corner (Mobility)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Roll-in Shower (Mobility)

Frette Italian sheets, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Roll-in Shower (Mobility)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible Bathtub (Mobility)

Frette Italian sheets, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds, Accessible Bathtub (Mobility)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Frette Italian sheets, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Frette Italian sheets, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, City View

Room, 2 Queen Beds, City View

Room, 2 Queen Beds, City View

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony, Corner

Room, 1 King Bed, Balcony, Corner | View from room

Room, 1 King Bed, Balcony, Corner

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner (Spa)

Room, 1 King Bed, Corner (Spa)

Room, 1 King Bed, Corner (Spa)

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

Room, 1 King Bed, Balcony

Room, 1 King Bed, Balcony

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View

Room, 1 King Bed, City View

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Patio

Frette Italian sheets, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Patio

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Essential)

Frette Italian sheets, premium bedding, pillow-top beds, in-room safe

Room (Essential)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony

Room, 2 Queen Beds, Balcony | View from room

Room, 2 Queen Beds, Balcony

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Garden

Hotel Kabuki, part of JdV by Hyatt

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (1001)
The price is €246
for 1 room
includes taxes & fees
27 Mar - 28 Mar
Hotel Kabuki, part of JdV by Hyatt

About this property

Kimpton Hotel Enso by IHG

Hotel with a fitness center, a quick walk to California Pacific Medical Center: Pacific Campus
This smoke-free hotel features a restaurant, a fitness center, and a snack bar/deli. A manager's reception is free. Other amenities include WiFi in public areas, self parking, and coffee/tea in a common area. Housekeeping is available on request.
Kimpton Hotel Enso by IHG offers 131 air-conditioned accommodations with iPod docking stations and safes. Pillowtop beds feature Frette Italian sheets and premium bedding. 37-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and hair dryers. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and complimentary bicycles.
Kimpton Hotel Enso by IHG's great location gets high marks from our customers. During your stay, you're just a quick walk from California Pacific Medical Center: Pacific Campus. You'll find features like a free manager's reception, plus a restaurant and a gym. This property offers pet-friendly amenities like food and water bowls.
  • Enjoy Thai cuisine while dining at Hed 11
  • WiFi for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym and complimentary bicycles
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Within a 10-minute walk of California Pacific Medical Center: Pacific Campus and The Fillmore
  • Pets welcome for free
  • Pet-friendly amenities are available, including food and water bowls
Kimpton Hotel Enso by IHG offers its guests a fitness center and complimentary bicycles. Along with a restaurant, there's a snack bar/deli on site. A free manager's reception is offered daily. Public spaces have WiFi for a fee.

A terrace, a vending machine, and coffee/tea in a common area are also featured at Kimpton Hotel Enso by IHG. Parking is available for a fee. A complete renovation of Kimpton Hotel Enso by IHG was completed in October 2022.

This San Francisco hotel is smoke free.

The hotel hosts a free manager's reception daily.
Hed 11 - This restaurant specializes in Thai cuisine and serves dinner only.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.99 per night)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (USD 12.99 per night)

Parking and public transport

  • Secured covered self parking on site (surcharge; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • 1 restaurant
  • Free daily reception
  • Coffee/tea in a common area

Restaurants on site

  • Hed 11

Things to do

  • Bike parking
  • Fitness centre
  • Free bike hire

Family friendly

  • Free cots/infant beds
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Thin carpet in room
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Local artist showcase
  • Locally owned and organised tours and activities
  • Renovated entire property – October 2022
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Frette Italian sheets
  • Free cots/infant beds
  • Heating
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 37-inch flat-screen TV
  • TV channels
  • iPod dock
  • Films for purchase
  • Premium channels

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM

Check-out

Check-out before 11:00 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 1 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 12.99 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 12.99 per night (rates may vary)
  • Covered self parking fee: USD 55.86 per day (in/out privileges)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Kimpton Hotel Enso by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 582 out of 1001 reviews
Rating 8 - Good. 288 out of 1001 reviews
Rating 6 - Okay. 89 out of 1001 reviews
Rating 4 - Poor. 22 out of 1001 reviews
Rating 2 - Terrible. 20 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Arlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend in Japantown
We have stayed at this location before but this hotel has changed hands and was completely remodeled. It was beautiful and the beds were extremely comfortable. Parking was a problem as the garage filled up quickly. However the attendant made sure to find room for us so that was appreciated. The only negative was the restaurant. It was too expensive and the choice for breakfast was limited. The offering was set and there was no chance to order a la carte. The only thing I could eat was the chicken and waffles, but I can't eat eggs or yogurt so I was disappointed and that was too much food for breakfast. Since we were in Japantown, I was hoping for a Japanese breakfast as an alternative. There was only one other person in the restaurant. In the past, there were real breakfast options! We stayed and ate there because we felt sorry for the waiter, but if we stay there again we will eat across the street, plus $25 is a bit steep for what we were served.
Stayed 2 nights in Nov 2024

10/10 Excellent

Lynda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, spacious and comfortable room. Staff was very kind and helpful. Free evening wine and saki was a bonus! Also directly across the street from Japan town courtyard. Walkable to the Fillmore, which is our reason for booking. We will come back to the Kimpton Enso!
Stayed 1 night in Dec 2024

10/10 Excellent

Liz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is completely lovely, safe and clean.
Stayed 1 night in Dec 2024

10/10 Excellent

James

Stayed 1 night in Nov 2024

10/10 Excellent

James

Travelled with family
Japantown gem
Very nice: comfortable, clean and low profile, conveniently located in Japantown.
Stayed 2 nights in Nov 2024

10/10 Excellent

Lindsey

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay here! Clean, quiet, safe, updated and big room for us (3 adults and 1 child). Conveniently located right next to Japantown Mall, had delicious dinners there (Osakaya and Seoul Garden). Walkable to a good breakfast places (Sweet Maple and Pistachio Cafe). Water filter and ice, right next to our room in the hall. Coffee and hot chocolate included, every morning. Sadly we missed the wine happy hour since we were out and about from 5-6 pm but I love that they had that available! We found cheaper overnight parking at Hotel Kabuki, just a short walk away. Would definitely stay here again!
Stayed 2 nights in Nov 2024

10/10 Excellent

camilla, Pacific Grove

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location, clean and Nice Rom. Friendly staff.
Stayed 1 night in Nov 2024

10/10 Excellent

Altone

Stayed 1 night in Nov 2024

8/10 Good

Rozia

Travelled with family
Liked: Cleanliness, amenities
I didn’t like that the hotel didn’t have tea and coffee facilities in the room and room service if needed to order food.
Stayed 3 nights in Nov 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Sally

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2024

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
The service was great very clean and a good size room
Stayed 2 nights in Nov 2024

2/10 Terrible

Michael

Disliked: Property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

katerina, Scottsdale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the location, The bathroom door had a one inch gap between the door and wall it was attached to, minimizing any privacy when using the bathroom. There were no cups in the bathroom for toothbrushes. The most annoying thing was that whenever the people next door slammed their door the whole room we were in shook
Stayed 2 nights in Nov 2024

10/10 Excellent

guadalupe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very close to shopping centers and very clean.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
This place is so convenient and so cordial. Loved it would definitely stay there again.
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Great place to stay!
Great location if you want to explore the neighborhoods of SF (you should). The hotel room was large and had plenty of space. It was clean and modern. The craftsmanship in the bathroom wasn’t great. It was very hard to maneuver the door, the door had a gap where you could see someone on the toilet, the shower door didn’t seal and got water all over the floor. These weren’t a big deal but just signs that some of the work was shoddy. We didn’t make use of a lot of the amenities but they seemed nice. I would recommend the hotel for sure.
Stayed 3 nights in Oct 2024

10/10 Excellent

Helen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable staying
Front desk is very helpful and nice. Room was clean and comfortable.
Stayed 1 night in Oct 2024

6/10 Okay

David, Columbus

Business traveller, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Very poor service and amenities Shower leaked Repairman did not fix it!!
Stayed 4 nights in Oct 2024

10/10 Excellent

sara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to area
Stayed 3 nights in Oct 2024

10/10 Excellent

busra

Stayed 3 nights in Sep 2024

10/10 Excellent

Elena G

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Hanyu

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
The room was overbooked and the front desk didn’t help. There is no additional clean folding bed and there is no room service at all when arrived. The room I paid additional fee is the city view two people bedroom and I ended up with my friend in a one bed room in the basement floor.
Stayed 1 night in Oct 2024