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Holiday Inn Hotel & Suites San Mateo-San Francisco SFO, an IHG Hotel

3.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Holiday Inn Hotel & Suites San Mateo-San Francisco SFO, an IHG Hotel

Exterior
Suite, Multiple Beds
Exterior
Breakfast and dinner served, American cuisine
In-room safe, desk, laptop workspace, blackout curtains

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Housekeeping
  • Parking available

Explore the area

Map
330 N Bayshore Blvd, San Mateo, CA, 94401
  • Poplar Creek Golf Course
    ‪14 min walk‬
  • Coyote Point Park
    ‪3 min drive‬
  • CuriOdyssey
    ‪4 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪9 min drive‬

Room options

View all photos for Suite, 1 Bedroom

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom

  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room

Standard Room

  • 37 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom

  • 44 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Communications, Accessible Tub)

Suite, 2 Queen Beds (Communications, Accessible Tub)

Suite, 2 Queen Beds (Communications, Accessible Tub)

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds

Suite, Multiple Beds

Suite, Multiple Beds

  • 47 sq m
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed with Sofa bed

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom

  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Similar properties

Exterior

Best Western Inn & Suites San Mateo - San Francisco Airport

Hot tub
Breakfast included
Free WiFi
Air conditioning
4.4 out of 5, Excellent, (1224)
The price is €150
for 1 room
includes taxes & fees
15 Feb - 16 Feb
Best Western Inn & Suites San Mateo - San Francisco Airport

About this property

Holiday Inn Hotel & Suites San Mateo-San Francisco SFO, an IHG Hotel

Hotel with a 24-hour fitness center, in the vicinity of San Mateo County Event Center
This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, a 24-hour business center, self parking, and a business center are onsite.
Holiday Inn Hotel & Suites San Mateo-San Francisco SFO, an IHG Hotel offers 172 air-conditioned accommodations with safes and complimentary newspapers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Holiday Inn Hotel & Suites San Mateo-San Francisco SFO, an IHG Hotel. During your stay, you'll be within walking distance of Poplar Creek Golf Course. You'll find features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy American cuisine while dining at Bistro 330
  • Cooked-to-order breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include free lobby newspapers, a 24-hour business center, and meeting rooms
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 5 minutes by car from San Mateo County Event Center and 6 minutes from San Francisco Bay
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and meeting rooms.

A computer station is on site and WiFi is free in public spaces. A 24-hour fitness center, a vending machine, and complimentary newspapers in the lobby are also featured at the business-friendly Holiday Inn Hotel & Suites San Mateo-San Francisco SFO, an IHG Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star San Mateo hotel.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 10:30 AM and on weekends from 6:00 AM to 10:30 AM.
Bistro 330 - This restaurant specializes in American cuisine and serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 25.00 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM–10:30 AM on weekdays and 6:00 AM–10:30 AM on weekends: USD 20 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Bistro 330

Things to do

  • 24-hour fitness centre

Family friendly

  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Turndown service

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Thin carpet in room
  • Tile flooring in room
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Desk chair
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before 11 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 20 per person
  • Self parking fee: USD 25.00 per day
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel San Mateo
Holiday Inn San Mateo
San Mateo Holiday Inn
Holiday Inn San Mateo Hotel
Holiday Inn Hotel San Mateo-San Francisco SFO
Holiday Inn Hotel San Mateo-San Francisco
Holiday Inn San Mateo-San Francisco SFO
Holiday Inn San Mateo-San Francisco
Holiday Inn Suites San Mateo
Holiday Inn Hotel Suites San Mateo San Francisco SFO

Holiday Inn Hotel & Suites San Mateo-San Francisco SFO, an IHG Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 450 out of 1005 reviews" "
Rating 8 - Good. 245 out of 1005 reviews" "
Rating 6 - Okay. 155 out of 1005 reviews" "
Rating 4 - Poor. 88 out of 1005 reviews" "
Rating 2 - Terrible. 67 out of 1005 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you
Stayed 1 night in Oct 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not too far from the airport.
Stayed 1 night in Nov 2024

10/10 Excellent

Per Stefan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in Oct 2024

10/10 Excellent

Kaimen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Oct 2024

8/10 Good

Naresh, Kitchener

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was good.I stayed Oct 23 and Oct 24 night. I was asked to pay Parking using scan of Barcode, then, I could not use mastercard to pay, so I scanned three times and I was charged $ 80 instead of $40 for two days for one vehicle. When, I called to office, they said its third party charges, But, when I checked out, I noticed $ 80 charged on my bill. I was charged $40 extra due to scanning barcode and Holif=day inn should return my money. Please contact me by to refund my money. Naresh Patel Folio # 231167, room 1302, confirmation#83158221
Stayed 2 nights in Oct 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Safe
Stayed 3 nights in Oct 2024

8/10 Good

Timothy

They missed a day of cleaning and only gave 2 towels for 4 people
Stayed 4 nights in Oct 2024

6/10 Okay

Yaneli

Stayed 1 night in Oct 2024

10/10 Excellent

Pornnapha

Stayed 2 nights in Oct 2024

10/10 Excellent

Noel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good stay!
Stayed 1 night in Oct 2024

2/10 Terrible

Joshua

Disliked: Cleanliness, property conditions & facilities, room comfort
Thumbs down!
It could have been much better, toilet paper wasn't changed, no way to close our curtains so had to improvise, called front desk about 10 times over the course of the 2 days we stayed and never answered once. Overall cleanliness was alright but no effort to clean the entire room.
Stayed 2 nights in Oct 2024

8/10 Good

kyle

Travelled with group
Liked: Cleanliness, staff & service
Beeper
My sleep was interupted bt a beeping smoke detector at 5 am front desk brought me a key and switched my room. Gave me a late checkout. Not perfect stay but they ttried to nske it easy for me.
Stayed 1 night in Oct 2024

10/10 Excellent

Erik

Travelled with family
Stayed 2 nights in Oct 2024

10/10 Excellent

MABEL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location easy parking
Stayed 4 nights in Oct 2024

10/10 Excellent

Agnes

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect for me. Since i am handicap, most hotels/motels do not provide handicap necessities such as shower chair, easy to shower/detouchable shower head, no tub to climb over just to shower, availability of microwave & refregerator, elevator, automatic front door and staff members were polite & friendly. Good job everyone.
Stayed 3 nights in Oct 2024

2/10 Terrible

Philip

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Too much time figuring out someone else's job.
As soon as I entered the room the smell of stale smoke filled the room. I was charged for incidentals and they were unable to reverse the charges. I'm still waiting for them to reverse it. I spent a lot of time on the phone before I got on my flight to Europe. Nobody seems to know why the gentleman at the front desk charged me. The rate was good, but this is a case of you get what you pay for.
Stayed 1 night in Oct 2024

2/10 Terrible

James

Disliked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

PI SUI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I appreciate the staff who helped me in the early morning after I check out. For some reason I cannot use my Uber app. I ask for help and the staff makes everything very smooth so I can catch the plane. Thanks again for doing more than needed.
Stayed 1 night in Oct 2024

10/10 Excellent

Mary

Stayed 3 nights in Oct 2024

10/10 Excellent

Vicente

Stayed 1 night in Oct 2024

8/10 Good

Ashwin

Stayed 3 nights in Oct 2024

4/10 Poor

Louise

Travelled with family
Disliked: Staff & service
Poor service
Disappointed overall. Yes, there was parking but it's $20 per day, didn't say that when I booked. We paid for breakfast and were told that kids go free under 12, but nobody said they have order from the two choices on the kids menu. Surly service at breakfast, the menu said toast and after we waited a bit we asked if was included to be told we should have said because we actually have to specifically say that we want it. Had to ask twice for milk for tea, eggs under done for over-medium just liquidy mess. The next day we remembered to ask for toast but had to ask again twice for milk with drinks, offered a variety to teas but no English breakfast and curtly told that was all they have. Asked for sausage, got bacon and the plates sat on the pass until he sausage was ready , by then the rest of the meal was cold. Left feeling like a scolded child.
Stayed 2 nights in Oct 2024

2/10 Terrible

SUPHARERG

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay.
Stayed 3 nights in Oct 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Urine stench and unresponsive management
We stayed in the large, one-bedroom unit and everything seemed fine until we went into the bedroom. The strong smell of urine was overwhelming. Asked front desk for assistance and they told us to talk to the manager in the morning (we were only there for 1 night anyway). Said manager wasn't there when we were told she would be and never called us back. Do NOT recommend.
Stayed 1 night in Jul 2024