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Grand Bay Hotel San Francisco

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Bay Hotel San Francisco

View from property
View from property
Terrace/patio
Lobby
Terrace/patio

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Bar
  • Pet-friendly
  • Room service

Explore the area

Map
223 Twin Dolphin Dr, Redwood City, CA, 94065
  • Marlin Park
    13 min walk
  • Hiller Aviation Museum
    3 min drive
  • Hillsdale Shopping Center
    5 min drive
  • San Francisco, CA (SFO-San Francisco Intl.)
    15 min drive

Room options

View all photos for Room, 1 King Bed, Partial Lake View

View from room

Room, 1 King Bed, Partial Lake View

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Lagoon View

View from room

Room, 2 Double Beds, Lagoon View

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Ensuite, Lagoon View

Suite, 1 Bedroom, Ensuite, Lagoon View | Living area

Suite, 1 Bedroom, Ensuite, Lagoon View

  • 80 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Accessible

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Junior Suite, 1 King Bed with Sofa bed, Accessible

  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Classic Room, 2 Double Beds

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Classic Room, 1 King Bed

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Lagoon View

View from room

Room, 1 King Bed, Lagoon View

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Lagoon View

Junior Suite, 1 King Bed with Sofa bed, Lagoon View

Junior Suite, 1 King Bed with Sofa bed, Lagoon View

  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, Accessible

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Junior Suite, Accessible

  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, Accessible

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Classic Room, Accessible

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Accessible

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Classic Room, 1 King Bed, Accessible

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Courtyard by Marriott Redwood City

Pool
Pet-friendly
Free WiFi
Restaurant
4.3 out of 5, Excellent, (1000)
The price is €174
for 1 night
includes taxes & fees
17 Dec - 18 Dec
Courtyard by Marriott Redwood City

About this property

Grand Bay Hotel San Francisco

Waterfront Redwood City hotel in Redwood Shores with a 24-hour fitness center
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Grand Bay Hotel San Francisco offers 421 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 55-inch flat-screen televisions come with premium digital channels. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Grand Bay Hotel San Francisco. During your stay, you'll be within walking distance of Marlin Park. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi (speed: 25+ Mbps)
  • Enjoy pool views while dining at Waterside Grill & Lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and meeting rooms
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 5 minutes by car from San Mateo County Event Center and 6 minutes from Kaiser Permanente Redwood City Medical Center
  • Cats and dogs welcome for a fee
Grand Bay Hotel San Francisco offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 20000 square feet (1858 square meters) and includes conference space. A terrace, multilingual staff, and a picnic area are also featured at the business-friendly Grand Bay Hotel San Francisco. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Redwood City hotel.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 11:00 AM.
Waterside Grill & Lounge - Overlooking the pool, this restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered self parking on site (USD 30 per night)
  • Wheelchair-accessible van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–11:00 AM: USD 29 per person
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Waterside Grill & Lounge

Things to do

  • 24-hour fitness centre
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Pool gate
  • Snack bar/deli
  • Travel cot

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space (20000 square feet)
  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Picnic area
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille signage
  • Lift
  • Lift door width (centimetres): 91
  • Handrails in hallways
  • Hallway handrail height (centimetres): 86
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 86
  • Lever door handles
  • Low-height plug sockets in bathroom
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Raised toilet seat
  • Raised toilet seat height (centimetres): 43
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible bathroom dressing table
  • Wheelchair-accessible dressing table height (centimetres): 81
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 76
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bath combination
  • Towels

Entertainment

  • 55-inch flat-screen TV
  • TV/satellite channels
  • Premium channels
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Separate sitting area
  • Slippers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 20 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 29 per person
  • Covered self parking fee: USD 30 per night
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Up to 3 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sofitel Hotel
Sofitel Hotel San Bay Francisco
Sofitel San Francisco Bay
Redwood City Sofitel
Sofitel Hotel Redwood City
Sofitel Redwood City
Sofitel San Francisco Bay Hotel Redwood City
Sofitel San Francisco Bay Hotel
Sofitel San Francisco Bay Redwood City
Pullman San Francisco Bay Hotel Redwood City
Pullman San Francisco Bay Hotel
Pullman San Francisco Bay Redwood City

Grand Bay Hotel San Francisco Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 516 out of 1001 reviews" "
Rating 8 - Good. 189 out of 1001 reviews" "
Rating 6 - Okay. 146 out of 1001 reviews" "
Rating 4 - Poor. 77 out of 1001 reviews" "
Rating 2 - Terrible. 72 out of 1001 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Darren, Seattle

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with a convenient cafe for breakfast and decent restaurant. Nearby dining available.
Stayed 2 nights in Aug 2024

6/10 Okay

Paul

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Property was well maintained and looked very elegant inside. However, when trying to speak to the front desk, I experienced getting hung up TWICE on my call with them. All I had asked was to confirm my reservation and a question, and immediately got hung up. I hope no one else will experience this as well and the staff learns to do better
Stayed 4 nights in Aug 2024

2/10 Terrible

Blake

Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Raul

Stayed 2 nights in Aug 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, great staff, clean and quiet with also a great dining area. Would stay again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
There was nothing I didn't like
Stayed 1 night in Aug 2024

10/10 Excellent

Flora

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location to nearby attractions. Always stay here on our trips to San Francisco.
Stayed 4 nights in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities
Hotel underwhelming
I am a Bay Area local and decided to book a room because of an early morning appointment. I made sure to look for a highly rated, dog friendly hotel. I spent more than my average looking for a double room for one night. I am very disappointed in my purchase. There was not enough staff to help us with our bags. An additional parking fee and pet fee were added to the resort fee- which were not mentioned on the booking sight. If it was a high quality room I would have accepted those costs without judgement. However, the "pet floor" seems to have major issues. The carpet at the door entry was torn and frayed. The cabinetry was greasy and scuffed. The bathroom mirror had discolorations and dim lighting. When my mother went for a shower after using the pool, the water came out brown. There was one air vent for the room that reset to 75 degrees at midnight. I don't believe the booking price reflect the quality we received, much more motel room quality
Stayed 1 night in Aug 2024

10/10 Excellent

Jessica

Stayed 1 night in Aug 2024

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Loleini t

Liked: Cleanliness, staff & service, property conditions & facilities
Upon arrival and said that we had a reservation due to a birthday party and wanted early check in we were told that there was a room available and we need to pay $223. We said that we already paid via Expedia. He checked again and said yes he see that we paid already. He said that we need to pay $40 parking which is too much, when we asked if there is a discount for the birthday party he then asked his coworker and told that parking is waived.. I think that he needs more training and should know what is waived ahead of time before customers started checking in. E.g. Are you here for an event? If yes, he should know about the parking situation.. supervisor should give the staff notice of the days event and what to expect. Thanks
Stayed 1 night in Aug 2024

10/10 Excellent

John, Portland

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 1 night in Aug 2024

6/10 Okay

raheleh

Business traveller
Disliked: Property conditions & facilities
dated, good location tho
Hotel is a little dated, plumbing issue for sure !(3" of water and soap scum 1 minute into the shower) . The breakfast buffet was embarrassing honestly. Ive had better free holiday in express breakfasts (and saved $38, lol)
Stayed 1 night in Aug 2024

10/10 Excellent

Shauna

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Aug 2024

8/10 Good

Meysam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

2/10 Terrible

Alison

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The bathroom had a mold issue on the wall near the floor (bubbling paint areas and visible black areas). The tub also did not drain well while showering. The room vents were very dusty. I told the staff and I was upgraded to a nicer room, however, the next room while nice was musty (smelled like a smoker had used prior). Two lounge chairs by pool were broken and not able to adjust. One of the doors to access the pool with the pass did not work. I had paid extra for a late check out but then my card didn't work and I had to let them know. Overall, it seems this hotel needs significant upgrading and maintenance. I would not stay again or recommend.
Stayed 1 night in Aug 2024

6/10 Okay

Karen

Liked: Staff & service
Stayed 4 nights in Aug 2024

10/10 Excellent

Genevieve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel will definitely be visiting again
Stayed 1 night in Jul 2024

10/10 Excellent

Joel, Richmond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Melaney

Liked: Cleanliness
Stayed 2 nights in Jul 2024

10/10 Excellent

daisy

Stayed 1 night in Jul 2024

10/10 Excellent

Valerie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Jul 2024

4/10 Poor

Christina

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we checked in we didn’t get double bed as we requested and paid for . Fire pit outside the lobby didn’t work . The bathroom toilet in our room was not flushing . Overall I wouldn’t stay again in this place . A lot of customers that stayed there had the same issues . Also they charge extra fees that you are not aware of once you get to the hotel to check in . Not for my standard as a hotel . I thought it was be better for the price we made .
Stayed 2 nights in Jul 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely professional, welcoming, and helpful. Loved my stay!
Stayed 1 night in Jul 2024