Extended Stay America Suites San Francisco San Mateo SFO

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Extended Stay America Suites San Francisco San Mateo SFO

Lobby
Desk, blackout curtains, iron/ironing board, free WiFi
Property amenity
Property amenity
Desk, blackout curtains, iron/ironing board, free WiFi

Reviews

6.8 out of 10

Popular amenities

  • Pet-friendly
    Pet-friendly
  • Parking included
    Parking included
  • Breakfast included
    Breakfast included
  • Laundry
    Laundry
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning

Explore the area

Map
1830 Gateway Dr, San Mateo, CA, 94404
  • San Francisco Bay
    3 min drive
  • Mariners Point Golf Center
    3 min drive
  • San Mateo County Event Center
    4 min drive
  • San Francisco, CA (SFO-San Francisco Intl.)
    13 min drive

Room options

Studio

  • Sleeps 2
  • 1 Queen Bed

Studio

  • Sleeps 4
  • 2 Queen Beds

Studio

  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Extended Stay America Suites San Francisco San Mateo SFO

San Mateo hotel in East San Mateo with free breakfast and a 24-hour front desk
This smoke-free hotel features coffee/tea in a common area, laundry facilities, and a 24-hour front desk. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, barbecue grills, a picnic area, and a front-desk safe are onsite. Housekeeping is available on request.
Extended Stay America Suites San Francisco San Mateo SFO offers 137 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Extended Stay America Suites San Francisco San Mateo SFO. During your stay, you're just a quick walk from Leo J. Ryan Park. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include a front-desk safe, laundry facilities, and a vending machine
  • 8 minutes by foot from Leo J. Ryan Park and a 3-minute drive from San Francisco Bay
  • Pets welcome for a fee (restrictions apply)
Free breakfast is served daily. Public spaces have free WiFi. Barbecue grills, a vending machine, and a picnic area are also featured at the business-friendly Extended Stay America Suites San Francisco San Mateo SFO. Free self parking is available. A complete renovation of Extended Stay America Suites San Francisco San Mateo SFO was completed in February 2020.

This San Mateo hotel is smoke free.

Guests are served free on-the-go breakfast daily from 6 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6 AM–9:30 AM
  • Coffee/tea in a common area

Family friendly

  • Kitchen
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Housekeeping (on request)
  • Laundry facilities

Outdoors

  • BBQ grill(s)
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Assistive listening devices available
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Renovated entire property – February 2020
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Kitchen
  • Microwave
  • Fridge
  • Stovetop

More

  • Access via exterior corridors
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before 11 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Extended Stay America Hotel San Mateo San Francisco SFO
Extended Stay America San Francisco San Mateo SFO
Extended Stay America San Francisco San Mateo SFO Hotel
Extended Stay America San Francisco SFO Hotel
Extended Stay America San Francisco SFO
Extended Stay America San Francisco San Mateo SFO Hotel
Extended Stay America San Francisco San Mateo SFO
Hotel Extended Stay America San Francisco - San Mateo - SFO
Extended Stay America San Francisco - San Mateo - SFO San Mateo
Extended Stay America San Francisco San Mateo SFO
Extended Stay America Suites San Francisco San Mateo SFO Hotel

Extended Stay America Suites San Francisco San Mateo SFO Reviews

Reviews

6.8
Rating 10 - Excellent. 202 out of 767 reviews" "
Rating 8 - Good. 205 out of 767 reviews" "
Rating 6 - Okay. 134 out of 767 reviews" "
Rating 4 - Poor. 111 out of 767 reviews" "
Rating 2 - Terrible. 115 out of 767 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty basic.
It met our needs, though the "grab-and-go" breakfast was meager and non-nutritious. Initially our request for a first-floor room (due to mobility limitations) was not honored, but the manager changed that when we asked for it.
Stayed 2 nights in Aug 2024

8/10 Good

Tiara

Liked: Cleanliness, property conditions & facilities, room comfort
Room is great, but the morning was weird.
The room was clean and bed is comfortable enough. At check in at 3pm my room wasn't ready but the gentleman at the desk found another room for me. There was construction on site which was unsightly but didn't affect my stay. The issue I had was the next morning. Check out is at 11, I had stayed up really late because I was in town to visit a friend and planned to sleep as long as possible. The phone starts ringing. I don't answer because I'm trying to sleep. I get up, start getting my things together and go into the bathroom and start brushing my teeth. There is a knock at the door. With toothbrush in my mouth I go to open the door. It's a staff member asking me if I plan to check out that morning. I said yes, I only booked one night. I said, check out is at 11 right? She said yes, and stated she tried calling to ask if I planned to check out. At that time it was around 10:40am. The interaction was weird and intrusive. I could see them trying to get in touch with me if it was after 11am but considering check out hadn't even occurred yet it bothered me that they were calling and knocking on my door to see if I was leaving. I only booked one night. This is my 3rd time staying here, I like it because it's clean, really close to my friend's house, and my previous experiences were positive. I'll give the property one more chance, hopefully this was a fluke and won't happen again.
Stayed 1 night in Aug 2024

10/10 Excellent

TULUKINGA TALIAULI

Liked: Cleanliness, amenities
Convenient locations
Stayed 2 nights in Aug 2024

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Allan

Business traveller
Liked: Cleanliness, amenities
Nice and clean property..
Stayed 3 nights in Aug 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No Frills
Decent stay; clean, no frills (NO FRILLS)
Stayed 1 night in Aug 2024

10/10 Excellent

Li

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Li

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Melissa

Liked: Cleanliness, property conditions & facilities
Average stay
Average stay. It reminded me of a dorm room. Mattress was thin, bought my own topper. Had to ask for anything coffee pot, utensils... thankfully really only slept and bathed there. Quiet though.
Stayed 5 nights in Jul 2024

10/10 Excellent

Ramon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Samuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love an image
Stayed 1 night in Jul 2024

10/10 Excellent

Paola

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 clean, nice, and great area to stay
Stayed 1 night in Jul 2024

8/10 Good

Griselda

Travelled with group
Liked: Cleanliness, staff & service
Staff was very helpful and kind. Room was decent. The mattress was firm and the bedding a bit lacking. The fountain in the center courtyard needs some work.
Stayed 1 night in Jul 2024

4/10 Poor

Davin, San Jose

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Unsafe
Stayed 2 nights in Jul 2024

8/10 Good

Raymond

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional, courteous, and friendly staff. Beddings can be a bit cleaner.
Stayed 2 nights in Jul 2024

4/10 Poor

Jose

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Christopher

Liked: Cleanliness
Great room and service!
Stayed 1 night in Jul 2024

8/10 Good

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

2/10 Terrible

MONICA LAISSA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
HORRIble!!!
The experience was the worst of my life. We arrived at 1 a.m., and the hotel was closed! We had no way to contact anyone because we had no data on our phone. The room was poorly insulated and had an unpleasant smell. They claim to offer breakfast, but it's nothing more than a simple coffee and a cookie. It was a horrible experience, and I wouldn't recommend it to anyone!
Stayed 2 nights in Jul 2024

8/10 Good

Safoura

.
Stayed 4 nights in Apr 2024

10/10 Excellent

Joebelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

LIN

Liked: Cleanliness, staff & service
It’s conveniently located off HWY 92. There are shopping mall and various restaurants nearby. It’s a good place to stay if one needs to be in the area.
Stayed 1 night in Jul 2024

10/10 Excellent

Lydia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente place quiet and clean
Stayed 1 night in Jul 2024

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This location is wonderful for a peaceful and quiet stay, with ample parking available. The staff members are fantastic, and there's a lovely patio situated in the heart of the building..
Stayed 1 night in Jul 2024

8/10 Good

Lily

Stayed 1 night in Jul 2024