Comfort Inn by the Bay

2.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Comfort Inn by the Bay

View from room
Premium bedding, down duvets, pillow-top beds, in-room safe
View from room
Traditional Room, 1 King Bed, Bay View
View from property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Air conditioning
  • 24/7 front desk
  • Free WiFi
  • Business services

Explore the area

Map
2775 Van Ness Ave, San Francisco, CA, 94109
  • Fort Mason
    ‪5 min walk‬
  • Union Street
    ‪6 min walk‬
  • Lombard Street
    ‪7 min walk‬
  • San Francisco, CA (JCC-China Basin Heliport)
    ‪27 min drive‬

Room options

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 31 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, Non Smoking, Bay View

  • Bay view
  • Sleeps 2
  • 1 Queen Bed

Traditional Room, 1 Queen Bed, No View

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

Traditional Room, 1 Queen Bed, City View

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Traditional Room, 2 Queen Beds, Lower Partial View

  • 28 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

Traditional Room, 2 Queen Beds, Partial View

  • 28 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

Traditional Room, 2 Queen Beds, Bay View

  • 28 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

Traditional Room, 2 Single Beds, No View

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

Traditional Room, 1 King Bed, Bay View

  • 28 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

Room, 2 Single Beds, Accessible, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

Room, 1 Queen Bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Comfort Inn by the Bay

Hotel with free breakfast, near Pier 39
This smoke-free hotel features self parking, coffee/tea in a common area, and concierge services. Free on-the-go breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour front desk, a computer station, and express check-in are onsite. Housekeeping is available on request.
Comfort Inn by the Bay offers 138 accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium digital channels. Bathrooms include shower/tub combinations with hydromassage showerheads, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the free breakfast at Comfort Inn by the Bay. During your stay, you're just a quick walk from Van Ness Avenue. Free WiFi in public areas, concierge services, and self parking (surcharge) are available.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Self parking available for a fee
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Guests have great things to say about the location and the helpful staff
  • Just a 3-minute drive from Alcatraz Island and a few minutes from Pier 39
Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Comfort Inn by the Bay. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Comfort Inn by the Bay was completed in January 2016.

This San Francisco hotel is smoke free.

Guests are served free on-the-go breakfast daily from 6:30 AM to 9:30 AM.

Languages

Chinese (Mandarin), English, Filipino, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 30.00 per night)
  • Limited on-site parking
  • Height restrictions apply for on-site parking

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM–9:30 AM
  • Coffee/tea in a common area

Family friendly

  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Housekeeping (on request)
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 102
  • Wheelchair-accessible (may have limits)

More

  • Renovated entire property – January 2016
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV/satellite channels
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 30.00 per night
  • In-room safe fee: USD 1.75 per day
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children might not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Inn Bay
Comfort Inn Bay Hotel
Comfort Inn Bay Hotel San Francisco
Comfort Inn Bay San Francisco
Comfort Inn By The Bay Hotel San Francisco
Comfort Inn San Francisco
San Francisco Comfort Inn
Comfort Inn by the Bay Hotel
Comfort Inn by the Bay San Francisco
Comfort Inn by the Bay Hotel San Francisco

Comfort Inn by the Bay Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 428 out of 1008 reviews" "
Rating 8 - Good. 314 out of 1008 reviews" "
Rating 6 - Okay. 170 out of 1008 reviews" "
Rating 4 - Poor. 49 out of 1008 reviews" "
Rating 2 - Terrible. 47 out of 1008 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sikiu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Good breakfast the room was clean and beds are comfy Thank you
Stayed 1 night in Oct 2024

10/10 Excellent

Nick

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place next to beach with a good breakfast and very nice staff in the dining room shuttle to casino swimming pool and Hot tub was clean very good place to stay very nice staff the staff was very friendly and courteous
Stayed 1 night in Sep 2024

4/10 Poor

Samuel

Stayed 1 night in Oct 2024

10/10 Excellent

Joana

Stayed 3 nights in Sep 2024

10/10 Excellent

Miguel

I always liked this property.
Stayed 1 night in Oct 2024

10/10 Excellent

Buena, Arlington Heights

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Regina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The service was great, we got an upgrade and had a beautiful view of the Golden Gate Bridge
Stayed 1 night in Oct 2024

2/10 Terrible

Ruth

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Untrustworthy staff
Location wise this hotel is in a good location close to Fishermans Wharf and has great views! Breakfast option is good. However it is let down by rude and unhelpful staff both during and after our stay. We left our passports, cash and a laptop in a safe in the room, it took us several phone calls to arrange to get the items recovered from the locked safe and forwarded on to us, but when the package arrived, the cash was missing. Despite promises from the General Manager to contact us we have not heard from him, emails are being ignored. Very disappointed.
Stayed 2 nights in Oct 2024

10/10 Excellent

Brenda, Bolivar

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful. We arrived early, and they stored our suitcases so that we could sightsee. There was a beautiful view of the Golden Gate bridge from our room. We will definitely stay here again!
Stayed 1 night in Sep 2024

10/10 Excellent

Glenda

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 2 nights in Jul 2024

8/10 Good

Corrie L Van

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Maria Dulce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok room just no housekeeping daily convenient location, friendly professional Staff
Stayed 6 nights in Oct 2024

10/10 Excellent

Willber

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super nice place 👌
Stayed 2 nights in Oct 2024

8/10 Good

Sidney

Liked: Cleanliness, staff & service, room comfort
Budget Friendly Hotel
Comfortable hotel for a short stay. The hotel was clean, staff were nice and the buffet breakfast was good. They have secure underground parking which is always nice when doing a road trip.
Stayed 1 night in Aug 2024

2/10 Terrible

Jay

Stayed 3 nights in Sep 2024

10/10 Excellent

john

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
location and desk help great!!!!!!
great place ,great location . desk people went way beyond to help us have a great visit. breakfast was good . the best part was location . walk to fishermans wharf
Stayed 4 nights in Oct 2024

10/10 Excellent

Josephine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here a couple times and I enjoy my stay every time. Breakfast is great and it’s walking distance to pier 39. I would recommend staying here.
Stayed 3 nights in Jun 2024

10/10 Excellent

bryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

lawrence

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice view
We had a nice view out our window of the bridge but the window could’ve been cleaner. Otherwise everything was great.
Stayed 3 nights in Oct 2024

10/10 Excellent

Achawee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable to attractions, nice room, comfort bed
Stayed 1 night in Sep 2024

10/10 Excellent

Laurie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Manager Nate was very helpful
Stayed 4 nights in Oct 2024

2/10 Terrible

HERB

Disliked: Cleanliness, staff & service, property conditions & facilities
Bad customer service
Stayed 1 night in Sep 2024

8/10 Good

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great staff and clean, friendly and comfortable hotel. Just sucked one elevator didn’t work and breakfast is jam packed. Other than that, we had a really great stay. Beds are insanely comfortable and everyone is so nice and helpful.
Stayed 3 nights in Sep 2024

6/10 Okay

gary

Business traveller
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Sep 2024

8/10 Good

Lori

Travelled with group
Liked: Staff & service, property conditions & facilities
Everything was fine
Stayed 4 nights in Sep 2024