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Comfort Inn by the Bay

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Comfort Inn by the Bay

Traditional Room, 1 King Bed, Bay View
Premium bedding, down duvets, pillow-top beds, in-room safe
Premium bedding, down duvets, pillow-top beds, in-room safe
Traditional Room, 1 King Bed, Bay View
View from room

Reviews

8.2 out of 10

Very good

Popular amenities

  • Parking available
  • Breakfast included
  • Air conditioning
  • 24/7 front desk
  • Free WiFi
  • Business services

Explore the area

Map
2775 Van Ness Ave, San Francisco, CA, 94109
  • Fort Mason
    5 min walk
  • Union Street
    6 min walk
  • Lombard Street
    7 min walk
  • San Francisco, CA (JCC-China Basin Heliport)
    21 min drive

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 31 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Non Smoking, Bay View

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, Non Smoking, Bay View

  • Bay view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Room, 1 Queen Bed, No View

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 Queen Bed, No View

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Room, 1 Queen Bed, City View

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 Queen Bed, City View

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Room, 2 Queen Beds, Lower Partial View

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 2 Queen Beds, Lower Partial View

  • 28 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds, Partial View

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 2 Queen Beds, Partial View

  • 28 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds, Bay View

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 2 Queen Beds, Bay View

  • 28 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Single Beds, No View

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 2 Single Beds, No View

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Traditional Room, 1 King Bed, Bay View

Traditional Room, 1 King Bed, Bay View

Traditional Room, 1 King Bed, Bay View

  • 28 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds, Accessible, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Single Beds, Accessible, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 Queen Bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Comfort Inn by the Bay

Hotel with free breakfast, near Pier 39
This smoke-free hotel features self parking, coffee/tea in a common area, and concierge services. Free on-the-go breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour front desk, a computer station, and express check-in are onsite. Housekeeping is available on request.
Comfort Inn by the Bay offers 138 accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium digital channels. Bathrooms include shower/tub combinations with hydromassage showerheads, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the free breakfast at Comfort Inn by the Bay. During your stay, you're just a quick walk from Van Ness Avenue. Free WiFi in public areas, concierge services, and self parking (surcharge) are available.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Self parking available for a fee
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Guests have great things to say about the clean accommodations and the breakfast
  • Just a 3-minute drive from Pier 39 and a few minutes from Alcatraz Island
Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Comfort Inn by the Bay. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Comfort Inn by the Bay was completed in January 2016.

This San Francisco hotel is smoke free.

Guests are served free on-the-go breakfast daily from 6:30 AM to 9:30 AM.

Languages

Chinese (Mandarin), English, Filipino, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 30.00 per night)
  • Limited on-site parking
  • Height restrictions apply for on-site parking

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM–9:30 AM
  • Coffee/tea in a common area

Family friendly

  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Housekeeping (on request)
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Renovated entire property – January 2016
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV/satellite channels
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 30.00 per night
  • In-room safe fee: USD 1.75 per day
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children might not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Inn Bay
Comfort Inn Bay Hotel
Comfort Inn Bay Hotel San Francisco
Comfort Inn Bay San Francisco
Comfort Inn By The Bay Hotel San Francisco
Comfort Inn San Francisco
San Francisco Comfort Inn
Comfort Inn by the Bay Hotel
Comfort Inn by the Bay San Francisco
Comfort Inn by the Bay Hotel San Francisco

Comfort Inn by the Bay Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 417 out of 1004 reviews" "
Rating 8 - Good. 320 out of 1004 reviews" "
Rating 6 - Okay. 170 out of 1004 reviews" "
Rating 4 - Poor. 49 out of 1004 reviews" "
Rating 2 - Terrible. 48 out of 1004 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Fabricio

Stayed 2 nights in Aug 2024

6/10 Okay

Yan Ngar

Travelled with family
The room is a bit dark and the coffee from the previous occupant was not cleaned out. Also no shampoo and took the housekeeping quite some time to come to refill.
Stayed 2 nights in Sep 2024

6/10 Okay

ANU RADHA

Travelled with family
Liked: Staff & service
The front desk staff and service staff were friendly and courteous but the property is a little outdated. The location is convenient to public transportation and the Bay. It would have been nice if the hotel had a color map to the attractions and the most convenient bus or train that can get us there. In any case, when we asked, they did their best to give suggestions & recommendations. The rooms were clean but the carpet is old and stained. It could use a good steam cleaning or replaced. Daily complementary hot breakfast buffet was very nice.
Stayed 5 nights in Sep 2024

10/10 Excellent

Melissa

Stayed 1 night in Aug 2024

6/10 Okay

Leticia

Stayed 1 night in Sep 2024

2/10 Terrible

Anica

Stayed 2 nights in Jun 2024

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location. Nice room. Friendly staff
Stayed 6 nights in Sep 2024

10/10 Excellent

Jesus

Stayed 3 nights in Aug 2024

10/10 Excellent

Vincent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed the convenience of walkable places around the property
Stayed 4 nights in Sep 2024

8/10 Good

Todd

Liked: Cleanliness, staff & service, amenities
Mostly good all the way around except one elevator was broken during our entire stay. Eleven story hotel operating on one elevator made for some waits.
Stayed 2 nights in Sep 2024

8/10 Good

Oscar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located.
Stayed 2 nights in Sep 2024

10/10 Excellent

John

Stayed 3 nights in Aug 2024

2/10 Terrible

Bassam

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Staff is rude. The hotel will not let you check in even one minute before their regular check-in time.
Stayed 2 nights in Aug 2024

6/10 Okay

Ehsan

Normal hotel
Stayed 1 night in Aug 2024

6/10 Okay

Tania

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Location
Stayed 1 night in Sep 2024

6/10 Okay

Adan

Travelled with family
Disliked: Staff & service, property conditions & facilities
supposedly they give us a non-smoke rooms, but it was terrible a lot of cigarettes smoke in the bathroom, it comes from bathroom vent.
Stayed 2 nights in Aug 2024

2/10 Terrible

Sabino

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The people in front of the building had very bad service and they charge you for parking and there is no space. I don't recommend it at all. My room was disgusting and I reported it and they treated me badly.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

ruby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Debbi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean hotel with friendly staff. Good location for walking. Small lobby and small rooms but was comfortable stay.
Stayed 2 nights in Aug 2024

4/10 Poor

elsa

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
To start the staff was not helping much they have only 1 person for the front desk when they had a lot of travelers coming in at same time and it took a long time to check in also elevator doesn’t work and there is a 7 or more floor story car garage is very small too difficult to park the car if you bring one , smells so bad all it has more inconvenience but this hotel definitely need more improvements.
Stayed 1 night in Aug 2024

6/10 Okay

denise

Travelled with family
Liked: Cleanliness, staff & service, amenities
There is a very bad elevator problem. Staff says 2 have been down for over 2 months. Leaves ONE elevator for entire hotel and workers….. very disappointing
Stayed 2 nights in Aug 2024

8/10 Good

Esperanza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

6/10 Okay

James

Stayed 2 nights in Aug 2024

8/10 Good

Valerie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, an comfortable.
Stayed 2 nights in Aug 2024