Civic Center Inn

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Civic Center Inn

Blackout curtains, free WiFi
Exterior
Lobby
Balcony
View from property

Reviews

3.8 out of 10

Popular amenities

  • Parking included
    Parking included
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Free WiFi
    Free WiFi

Explore the area

Map
790 Ellis St, San Francisco, CA, 94109
  • Van Ness Avenue
    2 min walk
  • San Francisco City Hall
    6 min walk
  • Asian Art Museum of San Francisco
    7 min walk
  • San Francisco, CA (JCC-China Basin Heliport)
    14 min drive

Room options

Standard Double Room, 2 Double Beds

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Queen Bed

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed

  • 23 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Civic Center Inn

Hotel with free parking, near Union Square
Along with concierge services, this hotel has a 24-hour front desk and express check-in. Free WiFi in public areas and free self parking are also provided. Other amenities include express check-out, free newspapers, and tour/ticket assistance.
Civic Center Inn offers 80 accommodations, which are accessible via exterior corridors and feature complimentary toiletries and blackout drapes/curtains. Cable television is provided.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

During your stay at Civic Center Inn, you're just a quick walk from Van Ness Avenue. Features include free WiFi in public areas and free self parking, plus a roundtrip airport shuttle (surcharge).
  • Free WiFi
  • Free self parking
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • 15 minutes by foot from Union Square and a 4-minute drive from Moscone Convention Center
  • Airport shuttle service available for a fee
Civic Center Inn offers its guests multilingual staff, tour/ticket assistance, and concierge services. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. Civic Center Inn also features complimentary newspapers in the lobby, express check-in, and express check-out. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this San Francisco hotel.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)

Conveniences

  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • TV

More

  • Access via exterior corridors
  • Free local calls

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Property is also known as

Civic Center Inn
Civic Center Motel
Civic Center Hotel
Civic Center Inn Hotel
Civic Center Inn San Francisco
Civic Center Inn Hotel San Francisco

Civic Center Inn Reviews

Reviews

3.8
Rating 10 - Excellent. 44 out of 999 reviews" "
Rating 8 - Good. 73 out of 999 reviews" "
Rating 6 - Okay. 148 out of 999 reviews" "
Rating 4 - Poor. 179 out of 999 reviews" "
Rating 2 - Terrible. 555 out of 999 reviews" "

4.0/10

Cleanliness

5.0/10

Staff & service

3.4/10

Amenities

3.6/10

Property conditions & facilities

3.0/10

Eco-friendliness

Reviews

2/10 Terrible

Andrew

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay away from here! Too dangerous. Never experienced anything like this before. The inn was surrounded with wanderers and trespassers shouting and fighting. The building/parking lot was dark with no valid lights. The office was closed, lights off, and vacant to the point that we did not attempt to get out of the car for check-in. Broken glasses in the parking lots and the roads surrounding. Safer to sleep on the streets by Ghirardelli Square.
Stayed 1 night in Oct 2021

2/10 Terrible

Justin, Seattle

Disliked: Amenities, property conditions & facilities
The wild west of hotels.
Stayed 2 nights in Dec 2021

2/10 Terrible

Deana

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The property was dirty, I was very unhappy. I will never stay there again,
Stayed 1 night in Sep 2021

2/10 Terrible

Emely

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible Sucio Inseguro No se queden
Stayed 1 night in Nov 2021

2/10 Terrible

Jiri

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was rubbish! When we checked-in and paid, we were given a room that smelled like somebody died there! The air was full of smoke, marihuana and alcohol, it was toxic! We turned out immediately and went somewhere else!
Stayed 1 night in Nov 2021

2/10 Terrible

Avelito, Portland

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was filthy outside and inside the room. Our blankets are full of cigarette holes. Room smells heavily of cigarette. Heater/ac doesnt work at all therefore there was no ventilation. at the same time opening the windows doesnt make sense as outside smells like trash. worst hotel I have ever been. The person that check as i was rude.
Stayed 2 nights in Oct 2021

2/10 Terrible

Elizabeth

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
"Cigarette" burns in sheets
Literally anything wrong with a hotel, this place has it. I only stayed because it was very cheap and offered free parking, so you get what you pay for. Cleanliness and safety were the biggest issues. I would not stay here again.
Stayed 3 nights in Oct 2021

2/10 Terrible

Olivia

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
scariest and most uncomfortable place I've been to. left immediately.
Stayed 3 nights in Oct 2021

2/10 Terrible

Nykole

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

2/10 Terrible

Artemio

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Ghetto hotel
The hotel is smell so bad, no fire alarm or hazzard, no coursty on the guest at all no towell, no air condition trying to give it to me but I decline the place is like hell u can’t even lock the door so the worker there just come in to me door without permission and the old lady see me naked. They don’t answer their phone trying to call them from the room with the landline and I used my cell to call the office on the same time but no answer, it means if anything happen to you in the hotel they don’t care or is not liability to them, like you’re on your own risk.
Stayed 1 night in Oct 2021

2/10 Terrible

ida

Stayed 3 nights in Oct 2021

2/10 Terrible

Jessica

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can’t walk to or from car without being propositioned from a prostitute or drug dealer. Dirty rooms no toilet seat ductape converting holes in the wall also bullet holes in the walls. The clerk or hotel manager was extremely rude. Wanted to put me in a room with no key card and told me I would need to ask the front desk every time I needed in the room. Changed to another room and only had 1 key card. Never coming back
Stayed 6 nights in Oct 2021

2/10 Terrible

vivian

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in time is at 3PM, not at 2 PM.
Stayed 2 nights in Oct 2021

4/10 Poor

Rhonda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

2/10 Terrible

Marcus

Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There is nothing to like! Dirty, loud, drug users, prostitutes, no parking, terrible service, key didn't work daily, did have a king available which is what I booked for, house keeping didn't want to wash pillows, staff was almost never in office.
Stayed 7 nights in Oct 2021

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
tv didn’t work, hotel was somewhat clean but was so old it looked like a dump
Stayed 1 night in Oct 2021

2/10 Terrible

Stefan Alton

Business traveller
Disliked: Amenities, property conditions & facilities
I did not like anything. The bath room was roach infested. The place very dangerious prople were argueing and fighting all night.
Stayed 3 nights in Oct 2021

2/10 Terrible

Mary

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very bad hotel, horrible neighborhood i had people knocking on my door claiming to be the police in the middle of the night. Very scary hotel i would not recommend to anyone
Stayed 1 night in Oct 2021

8/10 Good

Douglas

Bed
Stayed 1 night in Oct 2021

2/10 Terrible

Ariany

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
extremely dangerous place, it has all the signs of break-in, the furniture is all smoked from cigarettes and the smell in the room is unbearable. this hotel looks like a drug shelter with no rules. the pillows have no pillowcase, sheets were never washed, covered with holes everywhere made by cigarettes. the bathroom was dirty and the shower didn't stop dripping. the air conditioner does not work nor the heater. the broken windows with plywood to cover up, impossible to lie down on a bed that looks like it's never been cleaned. there are cockroaches!!!! it's definitely the worst place I've ever seen. unfortunately it has nothing to do with the photos on the site. flee. this hotel is a deception does not look like the photos!
Stayed 3 nights in Oct 2021

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service
downtown sf… need i say more
Stayed 4 nights in Oct 2021

2/10 Terrible

Anthony

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Alrighty
Poor room temperature control
Stayed 1 night in Oct 2021

4/10 Poor

Kyle

Liked: Staff & service
Disliked: Cleanliness, amenities
There was parking. No tv, no AC, needle in my room
Stayed 2 nights in Oct 2021

2/10 Terrible

Orlando

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First, when we arrived the gentleman at the front desk notified us that unfortunately most rooms did not have functioning key card readers; therefore we would not be receiving a key card. He told us that he would be opening the door for us with a master key every time we wanted to get back into the room. The lock on the room door was broken so we had to literally wedge a chair against the door handle for security. The room was dirty, the sheets all had cigarette burns, the shower head did not work and we had to bathe with a cup using the water from the lower faucet. The hallways and staircases all smelled of urine, the elevators were only for show since they were non operational. The roof in the shower was falling apart due to a leak they had. This is the worst experience in a hotel in my entire life.
Stayed 2 nights in Oct 2021

2/10 Terrible

Cameron

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021