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Sheraton San Diego Resort

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sheraton San Diego Resort

3 outdoor pools, open 7:00 AM to 10:00 PM, pool umbrellas, pool loungers
Deluxe Room, 2 Queen Beds, Marina View
Lobby
Meeting facility
Balcony

Reviews

8.0 out of 10

Very good

Popular amenities

  • Hot tub
  • Pool
  • Room service
  • Free airport shuttle
  • Housekeeping
  • Bar

Explore the area

Map
1380 Harbor Island Dr, San Diego, CA, 92101
  • Waterfront Park
    3 min drive
  • Port of San Diego
    4 min drive
  • B Street Cruise Ship Terminal
    4 min drive
  • San Diego, CA (SAN-San Diego Intl.)
    12 min walk

Room options

View all photos for Room, 1 King Bed, Non Smoking, Lanai (Mobility Accessible, Tub)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Non Smoking, Lanai (Mobility Accessible, Tub)

  • Marina view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (View)

Premium bedding, down duvets, in-room safe, desk

Deluxe Room, 2 Queen Beds (View)

  • 28 sq m
  • Marina view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed (View)

Premium bedding, down duvets, in-room safe, desk

Deluxe Room, 1 King Bed (View)

  • 28 sq m
  • Marina view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

55-inch LCD TV with digital channels, TV, Netflix

Suite, 1 King Bed with Sofa bed

  • 47 sq m
  • Marina view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Non Smoking, Balcony (Hearing Accessible)

Premium bedding, down duvets, in-room safe, desk

Room, 2 Double Beds, Non Smoking, Balcony (Hearing Accessible)

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

Premium bedding, down duvets, in-room safe, desk

Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Balcony (Tower)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Non Smoking, Balcony (Tower)

  • 28 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Tower (Lanai)

Combined shower/bathtub, free toiletries, hair dryer, dressing gowns

Room, 1 King Bed, Tower (Lanai)

  • 28 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Marina View

Water view

Deluxe Room, 2 Queen Beds, Marina View

  • 37 sq m
  • Marina view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed with Sofa bed

Studio Suite, 1 King Bed with Sofa bed

Studio Suite, 1 King Bed with Sofa bed

  • 47 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Tower (Lanai)

Room, 2 Double Beds, Tower (Lanai)

Room, 2 Double Beds, Tower (Lanai)

  • 28 sq m
  • Bay view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed, Marina View

Water view

Suite, 1 King Bed with Sofa bed, Marina View

  • 39 sq m
  • Marina view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Bedroom, Lanai, Tower (Lanai)

Room, 1 Bedroom, Lanai, Tower (Lanai)

Room, 1 Bedroom, Lanai, Tower (Lanai)

  • 45 sq m
  • Marina view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed (Balcony)

55-inch LCD TV with digital channels, TV, Netflix

Suite, 1 King Bed with Sofa bed (Balcony)

  • 56 sq m
  • Marina view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Non Smoking, Balcony (Mobility/Hearing Accessible, Tub)

Water view

Room, 2 Double Beds, Non Smoking, Balcony (Mobility/Hearing Accessible, Tub)

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 Bedroom, Bay View (Balcony)

Executive Room, 1 Bedroom, Bay View (Balcony)

Executive Room, 1 Bedroom, Bay View (Balcony)

  • 64 sq m
  • Marina view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, Bay View (Hearing Accessible)

Premium bedding, down duvets, in-room safe, desk

Deluxe Room, 2 Double Beds, Non Smoking, Bay View (Hearing Accessible)

  • Marina view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen Beds, Balcony, Tower (Mobility Accessible, Tub)

Premium bedding, down duvets, in-room safe, desk

Room, 2 Queen Beds, Balcony, Tower (Mobility Accessible, Tub)

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Balcony (Tower)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Non Smoking, Balcony (Tower)

  • 37 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Marina View

Water view

Deluxe Room, 1 King Bed, Marina View

  • 28 sq m
  • Marina view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Balcony (Tower)

Premium bedding, down duvets, in-room safe, desk

Room, 2 Double Beds, Non Smoking, Balcony (Tower)

  • 37 sq m
  • Bay view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Bay View, Tower

Premium bedding, down duvets, in-room safe, desk

Deluxe Room, 1 King Bed, Bay View, Tower

  • 37 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Bay View, Tower (Balcony)

Premium bedding, down duvets, in-room safe, desk

Deluxe Room, 2 Double Beds, Bay View, Tower (Balcony)

  • 37 sq m
  • Bay view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Balcony (Mobility Accessible, Tub)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Non Smoking, Balcony (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Marina View (Tower, Balcony)

Premium bedding, down duvets, in-room safe, desk

Deluxe Room, 2 Double Beds, Marina View (Tower, Balcony)

  • 28 sq m
  • Marina view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Marina View (Tower, Balcony)

Premium bedding, down duvets, in-room safe, desk

Deluxe Room, 1 King Bed, Marina View (Tower, Balcony)

  • 28 sq m
  • Marina view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Balcony (Tower)

Premium bedding, down duvets, in-room safe, desk

Room, 2 Queen Beds, Non Smoking, Balcony (Tower)

  • 28 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Balcony (Mobility Accessible, Roll-In Shower)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Non Smoking, Balcony (Mobility Accessible, Roll-In Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Balcony (Mobility Accessible, Tub)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Non Smoking, Balcony (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Balcony (Mobility Accessible, Roll-in Shower)

Premium bedding, down duvets, in-room safe, desk

Room, 2 Double Beds, Non Smoking, Balcony (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Balcony (Mobility/Hearing Accessible, Tub)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Non Smoking, Balcony (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Balcony (Hearing Accessible)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Non Smoking, Balcony (Hearing Accessible)

  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

Water view

Deluxe Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Balcony (Mobility/Hearing Accessible, Tub)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Non Smoking, Balcony (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Balcony (Mobility Accessible, Roll-in Shower)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Non Smoking, Balcony (Mobility Accessible, Roll-in Shower)

  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Wyndham San Diego Bayside

Pool
Free airport shuttle
Pet-friendly
Free WiFi
4.1 out of 5, Very good, (5543)
The price is €164
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Wyndham San Diego Bayside

About this property

Sheraton San Diego Resort

Bayside San Diego hotel in Harbor Island with 6 restaurants
6 restaurants, a marina, and 3 outdoor pools are available at this smoke-free hotel. An airport shuttle is free. Other amenities include 5 bars/lounges, a 24-hour fitness center, and a poolside bar. Housekeeping is available on request.
Sheraton San Diego Hotel and Marina offers 1065 accommodations with safes and complimentary bottled water. Rooms open to balconies or patios. Beds feature down comforters and premium bedding. 55-inch LCD televisions come with premium digital channels, pay movies, and Netflix. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

This San Diego hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

3 outdoor swimming pools and 2 spa tubs are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of Sheraton San Diego Hotel and Marina's great location. During your stay, you're just a quick walk from San Diego Bay. You'll find features like a free roundtrip airport shuttle, plus 3 outdoor pools and 6 restaurants. This property offers pet-friendly amenities like food and water bowls.
  • Enjoy Mexican cuisine at Rumorosa, one of the property's 6 restaurants and 5 bars/lounges
  • WiFi for a fee
  • Valet parking, self parking, and RV/bus/truck parking available for a fee
  • Take a swim in the 3 outdoor pools or soak in the 2 spa tubs
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym, kayaking, and sailing
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 4-minute walk from Naval Base Coronado and a 4-minute drive from Port of San Diego
  • Free airport shuttle service
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Sheraton San Diego Hotel and Marina offers its guests 3 outdoor swimming pools, 2 spa tubs, and a 24-hour fitness center. There are 6 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a poolside bar. A computer station is on site and WiFi is available in public spaces for a fee.

Business amenities include a 24-hour business center and 52 meeting rooms. Event space at this hotel measures 14874 square feet (1382 square meters) and includes a conference center. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Sheraton San Diego Hotel and Marina. A roundtrip airport shuttle is free during limited hours. Parking is available for a fee.

This San Diego hotel is smoke free.

Rumorosa - This restaurant specializes in Mexican cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Strada - This café specializes in Italian cuisine and serves breakfast, lunch, and light fare. Open daily.
Brewery X - Overlooking the pool, this restaurant serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Sunglow - This poolside restaurant specializes in American cuisine and serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Bay Tower Lounge - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
Room service (during limited hours) is available.

Languages

English, Filipino, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day)
  • Available in some public areas: WiFi (USD 9.95 per day)

Parking and public transport

  • Uncovered self parking on site (USD 49 per night; includes in/out privileges)
  • Uncovered valet parking on site (USD 65 per night)
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Free return airport shuttle from 5:00 AM to midnight

Food and drink

  • 6 restaurants and 2 coffee shops
  • 5 bars/lounges and 1 poolside bar
  • Room service available

Restaurants on site

  • Rumorosa
  • Strada
  • Brewery X
  • Sunglow
  • Bay Tower Lounge

Things to do

  • 24-hour fitness centre
  • 3 outdoor pools
  • 2 hot tubs
  • Bike rentals
  • Bike parking
  • Boat tours
  • Boating
  • Kayaking
  • Motor-boating
  • Motorised watercraft
  • Sailing
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Fence around the pool
  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Pool gate
  • Snack bar/deli

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Gift shop/newsstand
  • Corner/local shop
  • Lockers available
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Water sports equipment
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (14874 square feet of space)
  • Meeting rooms - 52

Outdoors

  • Firepit
  • Garden
  • Marina on site
  • Outdoor furniture
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 84
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Phone accessibility kit
  • Smooth flooring in public areas
  • Step-free path to entrance
  • Transfer shower
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 20 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchair-accessible doorway width (centimetres): 84

More

  • At least 80% of lighting from LEDs
  • Beach towels
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Couples dining
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Romance packages available
  • Rooftop garden
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down duvet
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 55-inch LCD TV
  • Digital channels
  • Netflix
  • Films for purchase
  • Premium channels
  • Streaming services

Food and drink

  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in fee for check-in between 11:30 AM and 7:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests are recommended to download the property's Marriott Bonvoy mobile app before check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 40 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 29.30 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness/yoga classes

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 9.95 per day (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per day (rates may vary)
  • Uncovered self parking fee: USD 49 per night (in/out privileges)
  • Uncovered valet parking fee: USD 65 per night
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 11:30 AM and 7:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Sheraton San Diego Hotel and Marina offers transfers from the airport. Please contact the property at the number on the booking confirmation on arrival with your arrival details. Front desk staff will greet guests on arrival. Guests are recommended to download the property's Marriott Bonvoy mobile app before check-in.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sheraton San Diego
San Diego Hotel Sheraton
San Diego Sheraton
San Diego Sheraton Hotel
Sheraton Hotel San Diego
Sheraton San Diego
San Diego Sheraton Hotel Marina
Sheraton San Diego Hotel Marina
The Sheraton San Diego Hotel And Marina
Sheraton San Diego Hotel

Sheraton San Diego Resort Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1282 out of 2496 reviews" "
Rating 8 - Good. 491 out of 2496 reviews" "
Rating 6 - Okay. 289 out of 2496 reviews" "
Rating 4 - Poor. 226 out of 2496 reviews" "
Rating 2 - Terrible. 208 out of 2496 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Luis De

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing you can do about the airport noise.
Stayed 1 night in Sep 2024

8/10 Good

Alexander

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Didn’t get housekeeping
Stayed 2 nights in Sep 2024

10/10 Excellent

JAMES

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view of Dan Diego Marina & Bay. A little too close to the airport and a little too far from restaurants and shopping but an easy drive to many options for both
Stayed 2 nights in Sep 2024

10/10 Excellent

Faye

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
I had an issue with room service for breakfast and had to come downstairs to handle it. The hotel front desk attendants had me settle the matter with the restaurant. The restaurant general manager was a pleasure to work with, however, the hotel staff handled the situation in a way that made me feel like I wasted time and money for customer service that was subpar. Great atmosphere though.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
HAPPY
Perfect Location close to Everything
Stayed 1 night in Sep 2024

10/10 Excellent

Yelka

Stayed 1 night in Sep 2024

10/10 Excellent

Tim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Airport shuttle stopped service at midnight, we waited for 30 minutes at 11:30. No shuttle, called hotel staff said it was on its way. At 12:30 we finally took a cab to property.
Stayed 1 night in Sep 2024

8/10 Good

Joel

Stayed 2 nights in Aug 2024

10/10 Excellent

Angeles

Stayed 2 nights in Aug 2024

8/10 Good

A

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The pool area on the BAY side hotel is really dirty. Chairs were covered in bird poop. Hadn’t been hosed down at all. Spiderwebs and trash. The jacuzzi floor surface was slimy.
Stayed 2 nights in Aug 2024

8/10 Good

James Nathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and nice freshly remodeled in the marina Tower the bay Tower however is yet to be remodeled. The staff were kind of courteous and the rooms were clean and fresh these are amazing from the balcony rooms definitely recommend them would stay there again
Stayed 3 nights in Sep 2024

4/10 Poor

Christine

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Sep 2024

2/10 Terrible

Anisha

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Benny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was all great
Stayed 4 nights in Sep 2024

2/10 Terrible

Sheila, Seattle

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The internet wasn't working, several lights in the room didn't work. My room was on the 2nd floor (ground floor) and the laundry truck showed up at 4:30am and they loaded tons of laundry into the truck for over an hour. It was loud and kept me awake. Horrible experience.
Stayed 1 night in Sep 2024

4/10 Poor

Anuska

Disliked: Cleanliness, staff & service, property conditions & facilities
I did not like the mold in the bathroom and the smell of the carpet.
Stayed 3 nights in Sep 2024

8/10 Good

jill m

Stayed 1 night in Sep 2024

4/10 Poor

Heidi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Property was nice. Room was clean.
Stayed 1 night in Aug 2024

4/10 Poor

Tyler

Stayed 1 night in Sep 2024

10/10 Excellent

Marty

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about the Sheraton San Diego Hotel and Marina, except it’s super expensive to park a car. There should not be an additional fee to park your car if you are a paying guest here :/
Stayed 4 nights in Aug 2024

10/10 Excellent

Debra, Panama City Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Maybe ready for renovation, but all is great overall.
Stayed 1 night in Sep 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I chose this hotel based on the proximity to the airport and other nearby destinations as I was traveling to San Diego to attend a concert. The condition and cleanliness of the property were excellent. The staff was also wonderful. I would definitely recommend staying at the Sheraton San Diego when visiting the area.
Stayed 1 night in Aug 2024

10/10 Excellent

Phillipp Antonio

Stayed 3 nights in Aug 2024

10/10 Excellent

Kristal

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and staff was extremely friendly
Stayed 5 nights in Sep 2024